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Pacen

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ITSM software and security awareness for Sydney business

Sydney, New South Wales, Australia information technology & services

Team size

1 - 5 employees

Founded

1980

Revenue

Under $500,000

About Pacen

Pacen Corp operates from Sydney as a specialised technology distributor and services firm with a history stretching back to the 1990s. The product range covers help desk and endpoint management software through BMC Track-It!, enterprise service management through EasyVista, phishing simulation and security awareness training through PhishByte, remote desktop through Supremo, and NIST certified encrypted USB drives and storage through Kanguru. Implementation support includes guided deployment, process consultancy, day to day administration, optimisation and hands on training for super users. The company serves corporates, financial institutions, universities, councils and government agencies across Australia and New Zealand, with small and mid sized businesses addressed through PhishByte. Pre-sales and post-sales support come from a single Sydney team, giving buyers one point of contact from evaluation through deployment and ongoing operation. Buyers also use Pacen for product selection advice, licensing, deployment and operational support, with training that helps internal teams get full value from each platform.

Services

  • Managed IT Services
  • IT Consulting
  • Cybersecurity
  • Hardware Procurement

Who they work with

Client focus

SMB, Enterprise, Government

Specialization

ITSM software distribution with implementation and managed services

Service area

Australia and New Zealand

Industries served

FinanceEducationGovernment

Technology and partners

Partners

BMCEasyVistaPhishByteSupremoKanguru

Technologies

Cloud computingMicrosoft 365Cisco NetworkingCybersecurity SolutionsData Backup TechnologiesVirtualisationMicrosoft Azure

Frequently asked questions

What IT support and services are available from Pacen in Sydney, NSW?

Pacen is a managed IT services provider in Sydney, New South Wales. Its services include IT consulting, cybersecurity and hardware procurement. It works with BMC, EasyVista, PhishByte, Supremo and Kanguru.

Who does Pacen serve in Sydney, NSW and the surrounding area?

Pacen works with small and mid-sized businesses, enterprises and government agencies, including finance, education and government organizations. It serves Australia and New Zealand. The company was founded in 1980. The team has 1 to 5 employees.

How do I get started with Pacen?

Pacen is based in Sydney, New South Wales. You can call +61 2 9955 3595 or visit http://www.pacen.com.au. The team can help with managed IT services, IT consulting and cybersecurity.

Topics

itsm software sydneyenterprise service management australiabmc track-it australiaeasyvista partner australiaphishing awareness training sydneyphishbyte australiasecurity awareness training australiasupremo remote desktop australiakanguru encrypted usb australiahelp desk software sydney

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