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Managed IT Services Directory

Browse Top Managed IT Services Companies and MSPs

Looking for managed IT services? A managed service provider (MSP) is a third-party company that remotely manages your IT infrastructure, end-user systems, and technology on an ongoing basis: network monitoring, cybersecurity, cloud management, helpdesk support, and data backup, typically for a flat monthly fee. MSPCompanies.us is a directory of 180,000+ verified managed IT services companies across the USA, UK, and worldwide. Browse the full MSP directory by city and state to filter by location, industry, services, and technologies, or keep reading to understand exactly what managed IT services are and how to choose one.

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New York
SeaGlass Technology, LLC - Managed IT Service Provider

SeaGlass Technology, LLC

IT services for hedge funds in New York City

VerifiedNew York, New York, United Statesinformation technology & services

SeaGlass Technology is a managed IT services company in New York, New York. The firm focuses on alternative investment firms and hedge funds, where operational excellence and cyber resilience matter to investors. Its process starts with a network assessment, followed by a remediation roadmap with a timeline, then hands on execution of proactive maintenance and security monitoring covering account compromise, insider threats, unauthorized devices and email forwarding rules. The office is at 500 7th Avenue, 8th Floor. Hedge funds in New York comparing technology partners that speak the language of investment operations will find a niche provider here.

Founded Year: 2017

Company Size: 9 Employees

Technologies: Cloudflare DNS, Outlook, Active Campaign, Dialpad, Reviews +8 more

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SkyPort IT - Managed IT Service Provider

SkyPort IT

Managed cybersecurity in Rochester, New York

VerifiedRochester, New York, United Statescomputer & network security

SkyPort IT provides managed cybersecurity in Rochester, New York, operating as a managed security service provider since 1986. The company keeps businesses secure and current with layered defenses, proactive monitoring and incident response planning built around each client risk. Services include managed IT, cybersecurity consulting, data backup and disaster recovery, compliance guidance and co-managed IT that augments in house teams. Clients gain practical protection against ransomware, phishing and supply chain threats, plus plain language education through the company help resources. For organizations comparing providers in Rochester, SkyPort IT brings decades of security focus to everyday IT operations.

Founded Year: 1986

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), VMware, Cisco Networking, Office 365 +2 more

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Smartweb - Managed IT Service Provider

Smartweb

One bill managed IT for New York and Long Island

VerifiedNew York, New York, United Statesinformation technology & services

Smartweb provides managed IT services in New York, New York, consolidating IT, cloud, and data center needs into one monthly plan. Founded in 1992, the company serves small and mid-size businesses with managed IT, cybersecurity, cloud solutions, disaster recovery, virtual CIO services, data center and colocation, and IT consulting. Its deepest expertise sits with textiles and home furnishings makers across New York and Long Island, supported around the clock, 365 days a year. Partner logos on its site include Microsoft, Cisco, IBM, HPE, Dell EMC, VMware, Sophos, and Forcepoint. Businesses comparing managed IT services in New York, New York find a single-source partner with three decades of experience.

Founded Year: 1992

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24/7/365

Technologies: Cloud infrastructure, Linux and Windows servers, cPanel, Microsoft Exchange, SSL certificates +1 more

Partners: Microsoft, Cisco, IBM, HPE, Dell EMC, VMware, Sophos, Forcepoint

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Solution Simple - Managed IT Service Provider

Solution Simple

Managed IT services for small businesses in New York City

VerifiedNew York, New York, United Statesinformation technology & services

Since 2006, Solution Simple has delivered managed IT services in New York, NY from an office south of Hudson Yards. The company works with small organizations under 200 users, including private foundations and family offices, through a fixed fee support program that covers every call and visit. Services include helpdesk and user support, network monitoring, cloud application management, phishing prevention, backup, and vendor coordination. Engineers are certified across Microsoft, Cisco, HP, and VMware. A 24 hour call queue backs the support. Companies in NYC comparing managed service providers find a practical fit in Solution Simple.

Founded Year: 2006

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24/7

Technologies: Microsoft Azure, Power Platform, SharePoint, Dynamics 365, Microsoft 365 +1 more

Partners: Microsoft, Cisco, HP, VMware

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StoredTech - Managed IT Service Provider

StoredTech

Managed IT and cybersecurity in Queensbury, NY

VerifiedQueensbury, New York, United Statesinformation technology & services

StoredTech provides managed IT services in Queensbury for organizations across New York and North Carolina. As a SOC 2 Type II certified company, the firm delivers managed IT support, cybersecurity with 24/7 monitoring and response, cloud services, network management, and backup and disaster recovery. Founded in 2010, it operates from offices in Queensbury, Albany, and Raleigh, serving municipalities, nonprofits, healthcare, and finance clients with a consultative approach. Named to the 2025 CRN MSP 500 list, StoredTech pairs technical depth with responsive support. Organizations comparing managed IT services in Queensbury can contact the team to discuss their needs.

Founded Year: 2010

Company Size: 64 Employees

Support Hours: 24/7 monitoring and response

Partners: Bitdefender

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Superior Computer Services - Managed IT Service Provider

Superior Computer Services

Small business IT support in Mount Vernon, New York

VerifiedMount Vernon, New York, United Statesinformation technology & services

Superior Computer Services is a Mount Vernon, New York managed service provider that has supported small businesses since 1981. The company serves businesses with up to 100 employees, providing round-the-clock system monitoring and maintenance, remote helpdesk support, cloud solutions, data backup and recovery, network security, and IT infrastructure management. Its approach pairs technical expertise with personalized service, acting as a client's IT team rather than a vendor. Consulting and strategy services help small businesses plan technology investments. Westchester County organizations comparing managed IT services find four decades of small business focus at Superior.

Founded Year: 1981

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24/7

Technologies: AWS Cloud, Microsoft Azure, VMware, Cisco Networking, BackupExec +1 more

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Synergy IT Solutions - Managed IT Service Provider

Synergy IT Solutions

Managed IT and Microsoft solutions in Cheektowaga

VerifiedCheektowaga, New York, United Statesinformation technology & services

Synergy IT Solutions provides managed IT services in Cheektowaga, New York, serving the Buffalo, Rochester, Syracuse and Ithaca areas. The company offers managed services, cybersecurity, service desk support, remote monitoring and management, unified collaboration, cloud adoption and Microsoft 365 and Dynamics 365 consulting. A compliance as a service offering helps organizations handle frameworks such as CMMC, NIST 800-171 and HIPAA. Partner relationships shown on the company site include Microsoft, Cisco, Dell Technologies, Fortinet, Arctic Wolf, KnowBe4 and Sophos. Synergy is a Microsoft Solutions Partner across modern work, security and Azure. Businesses comparing managed IT providers in Buffalo can request a consultation through the company website.

Founded Year: 1971

Company Size: 180 Employees

Technologies: Apple Business Manager, Microsoft Azure, Azure DNS, Apple School Manager, Microsoft Email Providers +79 more

Partners: Microsoft, Cisco, Dell Technologies, Fortinet, Arctic Wolf, KnowBe4, Sophos

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Systms Of New York - Managed IT Service Provider

Systms Of New York

Microsoft-focused managed IT services in Rochester, NY

VerifiedRochester, New York, United Statescomputer & network security

Systms of NY provides managed IT services in Rochester, New York with a focus on Microsoft technologies. Founded in 2005, the consulting and services firm delivers managed services, IT consulting, and training, specializing in Microsoft Active Directory, Exchange, and communications solutions. Engineers cover the full spectrum of IT infrastructure, from network design and implementation to cloud services and ongoing support. The company introduces and implements technology so clients can focus on core business. Rochester businesses can contact the firm for managed IT and Microsoft consulting.

Founded Year: 2005

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Windows Server, Cloud Platforms (AWS, Azure), Networking Technologies (Cisco, Juniper) +4 more

Partners: Microsoft

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TERACAI - Managed IT Service Provider

TERACAI

Cisco powered IT infrastructure in Syracuse, NY

VerifiedSyracuse, New York, United Statesinformation technology & services

As a certified Cisco partner, TERACAI provides IT infrastructure services in Syracuse for organizations across the northeastern United States. Founded in 2009, the firm plans, designs, implements, and monitors enterprise networking, data center, cloud collaboration, security, and contact center solutions. It partners with Cisco, Dell, VMware, and Juniper Networks and has appeared repeatedly on the CRN Solution Provider 500 list. Now part of the H.I.G. Capital portfolio alongside CXtec, TERACAI supports clients with pre and post sales engineering and project management. Businesses comparing an IT infrastructure partner in Syracuse can contact the team to discuss their technology goals.

Founded Year: 2009

Company Size: 29 Employees

Technologies: Cloudflare DNS, Mimecast, Outlook, Autotask, Hubspot +4 more

Partners: Cisco, Dell, VMware

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Tech Experts - Managed IT Service Provider

Tech Experts

Managed IT for New York private equity firms

VerifiedNew York, New York, United Statesinformation technology & services

Tech Experts provides managed IT services in New York City with a specialty in private equity firms. Founded in 2005, the firm delivers compliance-ready cybersecurity, cloud infrastructure, and responsive IT support to lean, senior-led investment teams. Services include managed IT, IT consulting, cybersecurity, virtualization, and VoIP, with 24/7 monitoring and on-site presence when needed. The team works directly with senior engineers, avoiding layered ticket queues. New York firms can book a meeting to discuss private equity IT and cybersecurity. The firm operates from Manhattan, serving clients throughout the New York metro area and beyond.

Founded Year: 2005

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: AWS, Microsoft Azure, Google Cloud Platform, Python, Java +4 more

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Techneto - Managed IT Service Provider

Techneto

Flat-rate managed IT services in Harrison, New York

VerifiedHarrison, New York, United Statesinformation technology & services

Techneto provides managed IT services in Harrison, New York through flat-rate IT support contracts for small businesses. Founded in 1999, the firm acts as a virtual CIO and IT department, evaluating infrastructure, hardware, and line-of-business applications before designing a technology plan. Services include proactive maintenance, 24x7x365 network monitoring, threat analysis, cloud solutions, and defined service levels under a fixed monthly fee. The flat-fee model lets clients budget IT costs annually. Westchester County businesses can contact the firm for managed IT service plans.

Founded Year: 1999

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24x7x365 network monitoring

Technologies: Cloud Computing, Virtualization, Cybersecurity Tools, Networking Technologies, Data Storage Solutions +1 more

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The Data Center - Managed IT Service Provider

The Data Center

Backup and disaster recovery in Albany

VerifiedAlbany, New York, United Statesinformation technology & services

The Data Center is a managed IT services provider in Albany, New York. It focuses on business continuity, managed data backup and disaster recovery for local businesses. Formed in 2011, the company backs up client data onsite and in the cloud, tests and monitors backups regularly, and builds business continuity plans for quick restoration after outages, cyberattacks or hardware failures. Its services also include Office 365 implementation, email and spam protection, and cloud solutions. The team positions itself as a local alternative to offshore help desks, with certified engineers available to Albany area businesses. Companies comparing managed IT services in Albany can call or email the firm to get started.

Founded Year: 2011

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Virtualization, Fiber Optic Connectivity, Data Center Infrastructure Management, High-Density Power Solutions +1 more

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The Tech Ref - Managed IT Service Provider

The Tech Ref

Free, vendor-neutral IT procurement for New York businesses

VerifiedNew York, New York, United Statesinformation technology & services

The Tech Ref is a free, vendor-neutral IT procurement service in New York for small and mid-sized businesses. The company handles vendor selection, quote gathering, contract review, and installation coordination across managed IT, VoIP, cybersecurity, cloud migration, and business internet, at no cost to the business. Compensated by vendors when a match is made, its advisors compare options and present clear recommendations without sales pressure. The firm works with businesses across all 50 states and stays on as a point of contact for billing issues and renewals. Companies comparing IT options in New York get an independent guide through the buying process.

Founded Year: 2019

Company Size: 3 Employees

Technologies: Outlook, Microsoft Office 365, Google Analytics, Mobile Friendly, Google Tag Manager +5 more

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ThinkTech IT - Managed IT Service Provider

ThinkTech IT

Managed IT services and support for New York businesses

VerifiedNew York, New York, United Statesinformation technology & services

ThinkTech IT is a New York based managed IT services provider serving businesses across the Northeast and nationwide. Established in 2017, the company delivers managed IT services, IT support, IT consulting, cybersecurity, backup and disaster recovery and network management. Its flat rate plans include 24x7 customer care, proactive monitoring and infrastructure protection. The office is located at 611 Broadway, Suite 525 in New York City. Businesses comparing managed IT services in New York can schedule a network health check to uncover hidden security vulnerabilities.

Founded Year: 2017

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24/7 customer care

Technologies: Microsoft Azure, Microsoft 365, Cisco Networking, VMware, Cloud Infrastructure +2 more

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Total Solutions - Managed IT Service Provider

Total Solutions

Managed IT services for upstate New York businesses

VerifiedClinton, New York, United Statesinformation technology & services

Total Solutions is a managed IT services provider based in Clinton, New York, serving small and mid sized businesses across upstate New York. In business since 1998, the company delivers managed IT, cybersecurity, cloud, backup and infrastructure solutions through a team of proactive technicians. Its services help clients with security, cloud, backup and infrastructure so they can focus on their own work. The company also supports nonprofit partners in its community. Businesses comparing managed IT services in the Utica area can contact Total Solutions for support.

Founded Year: 1998

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, AWS (Amazon Web Services), Windows Server, Cisco networking, VMware virtualization +4 more

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Twinstate Technologies - Managed IT Service Provider

Twinstate Technologies

Managed IT, security and communications in the North Country

VerifiedPlattsburgh, New York, United Statesinformation technology & services

A family-owned firm in business since 1968, Twinstate Technologies provides managed IT services in Plattsburgh and the surrounding region. Certified as a women-owned business enterprise, the company combines managed IT and managed security with business telephone systems, VoIP, hosted cloud communications, contact centers, and network cabling. It serves government agencies, small businesses, and mid-market companies, including organizations with compliance requirements. Support runs Monday to Friday, 8am to 5pm, with 24/7 on-call assistance. With offices across New York, Vermont, New Hampshire, and Colorado, Twinstate pairs decades of communications experience with cybersecurity practice. Organizations comparing an IT partner in Plattsburgh can reach the team by phone, contact form, or live chat.

Founded Year: 1968

Company Size: 36 Employees

Revenue: $5 mil. - $10 mil.

Support Hours: Monday to Friday 8am to 5pm, 24/7 on-call support

Technologies: DNS Made Easy, Amazon SES, Sendgrid, Mimecast, Hubspot +19 more

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UOTech.co - Managed IT Service Provider

UOTech.co

Managed IT and cybersecurity for Long Island businesses

VerifiedPlainview, New York, United Statesinformation technology & services

UOTech.co is a managed service provider in Plainview, New York, serving businesses of 5 to 500 people since 2016. From its Plainview headquarters, the team runs core IT programs covering devices, identity, network, servers, cloud, security, and documentation. Managed cybersecurity, Microsoft 365 and Azure cloud enablement, co-managed IT, and compliance support for HIPAA, SOC 2, and PCI DSS round out the offering. Clients span healthcare, legal, finance, and manufacturing across Long Island, the five boroughs, Connecticut, and New Jersey. With 24/7 monitoring and a decade on the island, UOTech.co fits companies that want responsive, audit-ready IT without an in-house team.

Founded Year: 2016

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: Mon-Fri: 08:00-18:00

Technologies: Cloud Computing, Cybersecurity Solutions, Networking Technologies, Software Development Platforms

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US itek - Managed IT Service Provider

US itek

Managed IT for small business in Tonawanda, NY

VerifiedTonawanda, New York, United Statesinformation technology & services

Based in Tonawanda, US itek delivers managed IT services for small and mid-sized businesses across the Buffalo area. The firm provides 24/7 managed IT, cloud computing, cybersecurity and technology consulting, compliance assistance, business continuity and data protection, Microsoft 365, and VoIP and collaboration solutions. A long established local provider operating from Niagara Falls Boulevard, it combines IT and small business consulting to build technology strategies around real business challenges. Vendor agnostic and consulting oriented, US itek acts as a virtual extension of client businesses. Companies comparing managed IT services in Tonawanda can get started through the company website.

Founded Year: 1999

Company Size: 17 Employees

Support Hours: 24/7 managed IT service

Technologies: Cloudflare DNS, Outlook, CloudFlare Hosting, Google Font API, Google Tag Manager +10 more

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VR - Managed IT Service Provider

VR

24/7 managed IT for New York City businesses

VerifiedNew York, New York, United Statesinformation technology & services

VR Networks is a managed service provider in New York, New York, offering 24/7 managed technology services since 2004. From its Manhattan headquarters, the company combines a managed NOC with helpdesk, remote monitoring and management, and certified field technicians. Core offerings span managed IT, cybersecurity, VoIP phone systems, LAN and WAN design, cloud application development, and web design. The helpdesk is available 24/7, including weekends and holidays, with a published 15-minute response time. The firm serves businesses large and small in New York City and supports field operations globally. VR Networks fits companies that want an enterprise-style IT department under one contract.

Founded Year: 2004

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Support Hours: 24/7 support

Technologies: Cloud Computing, Data Center Technologies, Network Security, Virtualization, Managed IT Services Tools

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VSS, A Converge Company - Managed IT Service Provider

VSS, A Converge Company

Enterprise managed services in New York City

VerifiedNew York, New York, United Statesinformation technology & services

VSS, a Converge company, is a managed IT services provider in New York, New York. The thinkvss.com domain now serves Pellera Technologies, the company formed in 2025 by the merger of Converge Technology Solutions and Mainline Information Systems. Pellera offers AI and analytics, cybersecurity, digital workplace, hybrid cloud and application modernization, managed services and next generation data center solutions, delivered through advise, implement and manage motions with a service desk, security operations center and infrastructure operations center. Reported scale includes 50 Fortune 100 to 200 clients, more than 1,000 technology partnerships and 3,200 employees. Enterprise buyers comparing large platform providers will find Pellera's catalog here.

Founded Year: 1990

Company Size: 280 Employees

Technologies: Cloudflare DNS, Mimecast, Outlook, Microsoft Office 365, CloudFlare Hosting +6 more

Partners: Cisco, Microsoft, Dell, HPE, IBM, AWS, Google Cloud

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Vandis - Managed IT Service Provider

Vandis

Network and managed services in Albertson, New York

VerifiedAlbertson, New York, United Statesinformation technology & services

Vandis provides managed IT services in Albertson, New York, specializing in secure network infrastructure for datacenter, campus and cloud environments. The company offers professional services for network architecture, implementation and training, project management for IT initiatives, and managed services ranging from full turnkey network as a service to day two support. Its engineers design resilient networks using established practices, with an emphasis on security and future readiness. Vandis serves organizations that need stable, scalable IT environments and complete lifecycle management. Companies comparing managed IT providers in Albertson can contact Vandis through the company website.

Founded Year: 1983

Company Size: 33 Employees

Technologies: Mimecast, Outlook, Zendesk, Microsoft Azure Hosting, JQuery 2.1.1 +17 more

Partners: Amazon, VMware, EMC², Riverbed, Barracuda

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Vector One IT Solutions - Managed IT Service Provider

Vector One IT Solutions

Managed IT services for upstate New York

VerifiedAlbany, New York, United Statesinformation technology & services

Vector One IT Solutions is a managed IT services provider in Albany, New York, supporting organizations across upstate New York, Vermont and Massachusetts. Its services include fully managed and co-managed IT, professional IT consulting, backup and disaster recovery, and cloud services including Microsoft 365 setup and migration, hosted email and secure file sharing. The firm serves businesses, schools, nonprofits, healthcare offices, legal firms and local governments, with over 100 clients relying on its team. Vector One emphasizes proactive monitoring, issue resolution and performance tuning matched to each environment. Organizations comparing managed IT services in Albany can schedule a conversation with the team.

Founded Year: 2013

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud computing, Virtualization, Network security technologies, Backup and disaster recovery, Enterprise software solutions +2 more

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Vicom Computer Services, Inc. - Managed IT Service Provider

Vicom Computer Services, Inc.

Multi-cloud infrastructure services in Farmingdale

VerifiedFarmingdale, New York, United Statesinformation technology & services

Vicom Computer Services, Inc. provides managed IT services in Farmingdale, New York, as a full service multi-cloud infrastructure provider. Established in 1982 and acquired by Converge Technology Partners in 2021, the company now operates as a Converge company serving clients across North America. Its areas of expertise include multi-cloud solutions, networking, operations and service management, security, staff augmentation, and professional and managed services. Vicom has a particular presence in financial services, healthcare, and state and local government. Partner relationships include Amazon, VMware, Symantec, Splunk and Redhat. Organizations comparing managed IT providers in Farmingdale can contact Vicom through the company website.

Founded Year: 1982

Company Size: 3 Employees

Technologies: Cloudflare DNS, Mimecast, Outlook, Microsoft Office 365, JobDiva +3 more

Partners: Amazon, VMware, Symantec, Splunk, Redhat

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VirtuIT Systems - Managed IT Service Provider

VirtuIT Systems

Managed IT services for Nanuet and the NY, NJ area

VerifiedNanuet, New York, United Statesinformation technology & services

VirtuIT Systems is a managed service provider in Nanuet serving businesses across New York and New Jersey. Founded in 2006, the firm delivers managed IT, IT support, backup and disaster recovery, cloud solutions, virtualization, and network management from a 24/7 network operations center. It serves mid-market and enterprise clients in healthcare, education, manufacturing, government, and legal, and partners with vendors such as Dell. Named to the 2025 CRN MSP 500 Elite 150 list, VirtuIT pairs engineering depth with disciplined project delivery. Businesses comparing managed IT services in Nanuet can request a quote to discuss their infrastructure needs.

Founded Year: 2006

Company Size: 36 Employees

Revenue: $5 mil. - $10 mil.

Support Hours: 24/7 network operations center

Technologies: Outlook, Autotask, Google Cloud Hosting, Salesforce, YouTube +10 more

Partners: Dell

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WCA Technologies - Managed IT Service Provider

WCA Technologies

IT support for New York nonprofits, law firms, and SMBs

VerifiedNew York, New York, United Statesinformation technology & services

WCA Technologies has provided managed IT services in New York since 1988, with a long-standing focus on nonprofit organizations. The Manhattan firm supports nonprofits, law firms, financial services firms, real estate companies, and manufacturers with IT support, technology consulting, network infrastructure, server virtualization, and security solutions. Many of its original clients remain after more than 35 years, and the company earned a spot on the 2026 MSP Select USA list. Its team builds customized plans so clients pay only for the services they need. Nonprofits and small businesses comparing managed service providers in New York City get a mission-aligned partner.

Founded Year: 1988

Company Size: 25 Employees

Technologies: DNS Made Easy, Amazon SES, Sendgrid, SMTP.com, Mimecast +22 more

Partners: Cisco, Juniper, Citrix, Dell, Microsoft, Webroot, SonicWall

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Whiteboard IT Solutions - Managed IT Service Provider

Whiteboard IT Solutions

Practical managed IT for Buffalo businesses

VerifiedBuffalo, New York, United Statesinformation technology & services

Whiteboard IT Solutions is a managed service provider in Buffalo, New York, simplifying IT for small businesses since 2012. The firm takes an analytical, education-focused approach, acting as an extension of client teams to solve practical IT problems. Services include IT consulting, helpdesk, hosting, networking, procurement, and security. Industry experience spans healthcare, financial, education, and nonprofits. The Buffalo office sits at 500 Seneca Street, Suite 307. Whiteboard suits organizations that want plain-spoken IT guidance and utility-like predictability from their provider.

Founded Year: 2012

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud computing, Virtualization technologies, Security and compliance tools +2 more

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Xperteks Computer Consultancy, Inc. - Managed IT Service Provider

Xperteks Computer Consultancy, Inc.

Managed IT for Apple and Windows shops in New York City

VerifiedNew York, New York, United Statesinformation technology & services

Xperteks Computer Consultancy, founded in 2001, delivers managed IT services in New York with a specialty in Apple and mixed-platform environments. The minority-owned firm supports small, mid-sized, and enterprise organizations with managed IT, cybersecurity, cloud management, employee lifecycle management, and strategic IT consulting for both Mac and Windows. Named to the 2026 MSP 501 list, Xperteks also operates as an Apple Authorized Reseller, bringing enterprise-grade management to mixed device fleets. The company serves clients nationwide from its Manhattan headquarters. Businesses comparing managed service providers in New York with heavy Apple deployments get a rare specialist.

Founded Year: 2001

Company Size: 16 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Postmark, TurboSMTP, Outlook, Microsoft Office 365, Autotask +19 more

Partners: Datto, VMware, Apple, Dell, HP

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iSECURE - Managed IT Service Provider

iSECURE

Managed cybersecurity and compliance in Rochester

VerifiedRochester, New York, United Statesinformation technology & services

iSECURE provides managed cybersecurity in Rochester for enterprises, universities, and mid-market organizations. The firm delivers managed detection and response with 24/7 threat detection and containment, endpoint security, SIEM implementation as an IBM QRadar partner since 2008, vCISO consulting, and compliance support spanning HIPAA, PCI, NIST, ISO 27001, and CMMC. Security experts triage alerts in real time and provide incident response, risk assessments, and security awareness training. Organizations comparing a managed security service provider in Rochester can request a demo of its as-a-service security offerings.

Founded Year: 1995

Company Size: 19 Employees

Support Hours: 24/7/365 threat monitoring

Technologies: Outlook, Microsoft Office 365, Amazon AWS, Gmail, Google Apps +16 more

Partners: IBM, CrowdStrike, SentinelOne, Digital Guardian

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Managed IT Services Explained

Managed IT services refer to the practice of outsourcing day-to-day IT management and support to a third-party provider known as a Managed Service Provider (MSP). These companies handle everything from network monitoring and cybersecurity to cloud infrastructure and helpdesk support. Need the full research list by city and state? .

Businesses of all sizes use MSPs to reduce costs, improve reliability, and access specialized expertise without maintaining a large in-house IT team. From small businesses needing basic helpdesk support to enterprises requiring 24/7 SOC monitoring, MSPs serve every segment. For security-focused providers, see our MSSP list covering 15,000+ managed security service providers, or browse the top 100 managed service providers ranked by annual revenue.

Our directory helps you find the right provider by filtering across services offered, technologies used, geographic location, company size, and industry specialization. Microsoft-focused buyers can also explore the Microsoft MSP database for Azure MSPs and Microsoft Solutions Partner Partners, or browse the cloud MSP database covering AWS, Azure & Google Cloud providers.

Network Management

Monitoring, maintenance and optimization of IT networks

Cybersecurity →

Threat detection, SIEM, endpoint protection & compliance

Cloud Services

AWS, Azure, Google Cloud migration and management

Helpdesk Support

24/7 end-user support and IT issue resolution

Backup & Disaster Recovery

Data protection, BDR solutions and business continuity

Compliance Management

HIPAA, SOC2, PCI-DSS and regulatory compliance

Why Choose a Managed IT Services Provider?

MSPs help businesses of all sizes reduce costs, improve security, and focus on growth without the overhead of a full in-house IT team.

Reduce IT Costs

Pay a predictable monthly fee instead of expensive break-fix repairs and unpredictable IT bills.

24/7 Expert Support

Get round-the-clock helpdesk and monitoring from certified IT professionals without hiring in-house.

Enhanced Security

Protect your business with proactive threat monitoring, endpoint security, and compliance management.

Faster Growth

Free your team to focus on core business goals while your MSP handles all IT infrastructure needs.

What Are Managed IT Services?

Managed IT services refer to outsourcing day-to-day IT management and support to a third-party provider, a managed service provider, or MSP instead of handling everything with an in-house team. Under a managed IT services agreement, the provider proactively monitors your systems, handles helpdesk requests, manages your cloud environment, and keeps your network secure, usually billed as a predictable monthly fee per user or per device rather than hourly break-fix charges.

The term is sometimes confused with a few related but distinct concepts:

  • Managing information services / management information systems (MIS) refers to the broader discipline of using data and systems to support business decision-making. It's an older, more academic term; "managed IT services" is the modern, outsourcing-specific version most businesses are actually searching for.
  • IT service management (ITSM) is a framework (often built on ITIL) for how an organization designs, delivers, and improves IT services internally through ticketing systems, change management, and incident processes. A good MSP practices ITSM discipline internally, and many run on dedicated platforms; see our ranked comparison of the top ITSM tools if you're evaluating that layer specifically. ITSM itself is a methodology, not a service you buy the way you buy managed IT services.

What Do Managed IT Services Include?

Managed IT services and managed IT support typically include:

  • Network management: ongoing monitoring, maintenance, and optimization of business networks, often backed by dedicated network monitoring software
  • Cybersecurity and threat monitoring: endpoint protection, threat detection, and incident response; browse verified cybersecurity companies if security is your primary need
  • Cloud services: management of AWS, Azure, Google Cloud, and Microsoft 365 environments, via our cloud MSP database or Microsoft MSP list
  • Helpdesk and end-user support: day-to-day troubleshooting for employees
  • Data backup and disaster recovery: protecting business continuity, typically running on dedicated backup software
  • VoIP and unified communications
  • Compliance management: including HIPAA compliance software for healthcare and PCI compliance software for payment data, alongside SOC 2 and other frameworks
  • IT consulting: longer-term technology strategy and planning

A fully managed IT service covers all of the above under one contract. Some businesses instead choose co-managed IT, where an MSP works alongside an existing in-house IT team rather than replacing it; worth asking about if you already have internal IT staff.

MSP vs. MSSP vs. IT Service Management

These three terms get used interchangeably but mean different things:

  • MSP (Managed Service Provider): handles general IT management: networks, servers, cloud, and helpdesk.
  • MSSP (Managed Security Service Provider): specializes specifically in cybersecurity: threat detection, SOC services, SIEM, and incident response. Browse the MSSP list if you need security-first providers specifically, or compare SIEM platforms if you're evaluating the underlying tooling. Many MSPs now offer MSSP-level security as part of a bundled contract.
  • ITSM (IT Service Management): the internal framework or process discipline (often ITIL-based) an organization or provider uses to manage IT service delivery. See the ITSM tools comparison above for platform options. It's a methodology, not a type of provider.

If security is a priority, ask directly whether your MSP's contract includes MSSP-level monitoring or whether that's a separate add-on.

Benefits of Managed IT Services

Businesses move to managed IT services for a few consistent reasons: predictable monthly costs instead of unpredictable break-fix bills, round-the-clock monitoring and helpdesk access without hiring an in-house team, proactive threat detection instead of reactive cleanup after an incident, and the ability to free up internal staff to focus on core business instead of day-to-day IT firefighting. For a full breakdown of ROI and how managed IT compares to hiring in-house, see our complete guide to what an MSP does.

Who Uses Managed IT Services?

Managed IT services are used by businesses of nearly every size and sector, but a few groups have specific needs worth knowing about:

  • Small businesses typically need flat, predictable pricing scaled to a small headcount rather than enterprise-tier contracts. See our guide to managed IT services for small businesses.
  • Law firms need a provider familiar with legal software (Clio, iManage, PCLaw), attorney-client privilege obligations, and litigation hold requirements; a generalist MSP often isn't equipped for this. See our guide to managed IT for law firms.
  • Healthcare, finance, and government organizations typically need providers aligned to HIPAA, PCI-DSS, SOC 2, or FedRAMP requirements rather than general-purpose IT support. Our cybersecurity companies directory lets you filter by these specializations.

Find a Managed Service Provider Near You

Searching for "managed IT services near me" or "managed service provider near me"? Local response time matters when a server goes down, a local MSP can be on-site within hours, and local providers tend to know your state's specific compliance and data-breach requirements. Browse our MSP Near Me directory to find verified local providers by city, with documented on-site and remote SLAs.

Find the Right Managed IT Services Company in 3 Steps

Find the right managed IT services company in 3 simple steps

1

Choose Your Location

Filter by state or city to find MSPs near your business or target market.

2

Apply Filters

Narrow results by industry, services offered, technologies used, or company size, or compare top-ranked providers if you want a curated shortlist first.

3

Request Full Data

Get the complete dataset with emails, phone numbers, and decision-maker contacts via our MSP list or custom data report.

Buyer's Guide

How to Choose an IT Managed Services Company

Use this checklist to evaluate any managed IT services provider before signing a contract.

01

Check Certifications

Microsoft Solutions Partner, Cisco Premier, AWS Advanced Partner verify on the provider's official partner portal.

02

Review SLA Response Times

Critical issues should have a 1-hour or less response SLA. Ask for a sample contract before committing.

03

Confirm Service Scope

Does the package include cybersecurity, cloud management, and compliance or just helpdesk?

04

Ask for Industry References

Request 2–3 client references in your specific industry (healthcare, finance, legal, etc.).

05

Evaluate Local Presence

For on-site support, confirm the MSP has technicians in your city with guaranteed response times.

06

Compare Pricing Models

Per-user, per-device, or flat-fee understand exactly what's included and what's billed extra.

Read the full guide: How to Choose a Managed Service Provider →

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Frequently Asked Questions

Everything you need to know about managed IT services companies

What is a Managed IT Services company?
A Managed IT Services company (MSP) is a third-party provider that remotely manages a customer's IT infrastructure, end-user systems, and technology needs. MSPs provide services like network monitoring, cybersecurity, cloud management, helpdesk support, and data backup typically on a subscription or contract basis.
How do I choose the right MSP for my business?
When selecting a managed IT services provider, consider their industry expertise, certifications (Microsoft, Cisco, AWS), response time SLAs, service offerings, geographic coverage, and client reviews. Use our directory filters to narrow by state, services, and technologies to find the best match.
How do I find an IT managed services company near me?
Use our city-based locator at mspcompanies.us/msp-near-me to browse verified managed IT services companies by metro area. We cover 77+ US cities including Houston, New York, Dallas, Chicago, and Atlanta each with full company profiles and decision-maker contacts.
How much do managed IT services cost?
Managed IT services typically cost $100–$250 per user per month for small businesses, or $500–$5,000+ per month for flat-fee enterprise contracts. Pricing depends on the number of devices, users, services included (helpdesk, cybersecurity, cloud), and SLA response times. Read our full pricing guide for a detailed breakdown.
What should I look for when evaluating IT managed services companies?
Key factors: (1) Industry certifications Microsoft Solutions Partner, Cisco Premier, AWS Advanced; (2) Response time SLAs 1-hour or less for critical issues; (3) Service scope does it include cybersecurity, cloud, and compliance; (4) Local presence on-site support availability; (5) Client references in your industry. Use our directory filters to find companies matching all these criteria.
What is the difference between an MSP and an MSSP?
An MSP (Managed Service Provider) focuses on general IT management networks, servers, and helpdesk. An MSSP (Managed Security Service Provider) specializes specifically in cybersecurity threat detection, SOC services, SIEM, and incident response. Browse our dedicated cybersecurity companies directory at mspcompanies.us/cybersecurity-companies.
How many managed IT companies are in this directory?
This site publishes a browseable managed IT directory. Coverage is deepest in the United States with 77+ city directories, and also includes providers in the UK, Canada, Germany and Australia. For the full 180,000+ MSP research list by city and state, use Get List or see our Data Report.
Can I download the full list of managed IT companies?
Yes. We offer the complete database as a downloadable Excel file with all 180,000 companies, including emails, phone numbers, LinkedIn profiles, and decision-maker contacts. Visit our Data Report page to view pricing and download options.

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