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Managed IT Services Directory

Browse Top Managed IT Services Companies and MSPs

Looking for managed IT services? A managed service provider (MSP) is a third-party company that remotely manages your IT infrastructure, end-user systems, and technology on an ongoing basis: network monitoring, cybersecurity, cloud management, helpdesk support, and data backup, typically for a flat monthly fee. MSPCompanies.us is a directory of 180,000+ verified managed IT services companies across the USA, UK, and worldwide. Browse the full MSP directory by city and state to filter by location, industry, services, and technologies, or keep reading to understand exactly what managed IT services are and how to choose one.

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North Carolina
PC Technika - Managed IT Service Provider

PC Technika

Managed IT and computer repair in Raleigh since 2000

VerifiedRaleigh, North Carolina, United Statesinformation technology & services

Since 2000, PC Technika has provided managed IT services in Raleigh, North Carolina, for homes and small businesses. The company serves Raleigh, Durham, Cary and the greater Triangle, offering remote support, networking and computer repair. Services include managed IT support and networking, remote IT support and monitoring, data backup and recovery, virus removal, troubleshooting, PC cleanings, operating system installation and repair, and hardware and software upgrades. The company also sells new and pre-owned computer equipment and states it is an authorized reseller for HP, Microsoft, Acer, Samsung, Lenovo and Trendnet. Households and small businesses in the Triangle can contact PC Technika for local tech support.

Founded Year: 2000

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: PC hardware components, Microsoft Windows, Networking protocols, Data storage solutions, Antivirus and security software

Partners: HP, Microsoft, Acer, Samsung, Lenovo, Trendnet

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Paladin Business Consulting - Managed IT Service Provider

Paladin Business Consulting

Cybersecurity and dark web monitoring for Charlotte

VerifiedCharlotte, North Carolina, United Statesinformation technology & services

Cybersecurity leads the practice at Paladin Business Consulting, a managed cybersecurity provider in Charlotte, North Carolina. Founded in 2023, the firm supplies network, cloud, cybersecurity, SOC, and backup and disaster recovery solutions through high-quality vendors, paired with vendor-neutral, unbiased technology audits. Dark web monitoring shows businesses whether their credentials are at risk. The mission centers on cybersecurity, dark web monitoring, SOC coverage, and general IT services for clients that want proactive protection. A free technology audit opens the engagement. The office sits at 2632 Weddington Avenue in Charlotte. For Charlotte organizations evaluating their options, Paladin pairs independent advice with security-first IT.

Founded Year: 2023

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Data Analytics, Cybersecurity Solutions

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Personal IT Solutions - Managed IT Service Provider

Personal IT Solutions

Personalized managed IT for the Piedmont Triad

VerifiedWinston-Salem, North Carolina, United Statesinformation technology & services

Personal IT Solutions is a locally owned managed service provider in Winston-Salem, North Carolina delivering managed IT services to Triad businesses. The firm provides managed IT with 24/7 maintenance and monitoring, helpdesk, cybersecurity, network services, hosted VoIP, computer repairs and cloud based business continuity. The company emphasizes plain English communication, quick remote response and predictable pricing, serving both homes and businesses across Winston-Salem and Greensboro. With more than 20 years of IT outsourcing experience claimed by its team, the firm positions itself as a single partner for infrastructure, security and support. Triad businesses comparing MSPs can consider Personal IT Solutions for its local ownership and personalized model.

Founded Year: 2005

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Psychometric testing tools, Data analytics, AI-driven personality insights, Cloud-based assessment platform

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Pharr Technologies Company - Managed IT Service Provider

Pharr Technologies Company

Managed IT services in Shelby, NC

VerifiedShelby, North Carolina, United Statescomputer networking

Pharr Technologies Company is a Shelby, North Carolina firm providing managed IT services in Shelby and across the Southeast. Founded in 2000, the company serves small and medium businesses, local government and educational facilities with managed IT, cybersecurity, data backup and IT consulting. Its office at 215 South Trade Street offers round-the-clock support, 24x7 monitoring and on-site assistance. Customer testimonials cite work for medical practices, financial firms, law firms and the local YMCA. Businesses comparing providers in the Shelby area can schedule a consult or walkthrough.

Founded Year: 2000

Revenue: $1 mil. - $5 mil.

Support Hours: 24/7 support

Technologies: Cloud Computing, Network Security, Virtualization, Data Backup Solutions, Remote Monitoring and Management +1 more

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Piper Tech - Managed IT Service Provider

Piper Tech

Network cabling and infrastructure in Raleigh

VerifiedRaleigh, North Carolina, United Statesinformation technology & services

Piper Tech provides network infrastructure and structured cabling services in Raleigh, North Carolina, for data centers and multi-location businesses. The company designs and installs electrical, structured cabling and network systems, including copper and fiber optic cabling, wireless access points, and data center buildouts with rack and stack, labeling, testing and certification. Equipment installation covers point of sale hardware and software, voice and data systems, routers, switches, computers, printers and phones. Piper Tech serves the retail and point of sale, healthcare, financial services and data center markets, and reports experience with facility rollouts from 5 to 5,000 locations nationwide. The Raleigh headquarters is listed at 8870 Westgate Park Drive, Suite 106.

Founded Year: 2005

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, AWS (Amazon Web Services), Office 365, VMware, Cisco Networking +3 more

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Premier Technology Solutions - Managed IT Service Provider

Premier Technology Solutions

Affordable managed IT in Charlotte, NC

VerifiedCharlotte, North Carolina, United Statesinformation technology & services

Premier Technology Solutions is a Charlotte, North Carolina company providing managed IT services in Charlotte for small businesses. Founded in 2002, the firm serves companies with five to fifty workstations across Charlotte, Huntersville, Matthews and nearby towns. Services include managed IT, network services, cybersecurity, data backup, office cabling and IT consulting on flat monthly fees. The company holds a Microsoft Small Business Specialist certification and promises 24x7 help and support. Small businesses comparing providers can contact PreTech for a consultation.

Revenue: Under $500,000

Support Hours: 24/7 support

Technologies: AWS, Microsoft Azure, Google Cloud Platform, VMware, Cisco networking +4 more

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Proactive IT - Managed IT Service Provider

Proactive IT

Proactive managed IT for Charlotte SMBs

VerifiedCharlotte, North Carolina, United Statesinformation technology & services

Proactive IT monitors client computers from its operations center to deliver managed IT services in Charlotte, North Carolina. Founded in 2008, the company finds and fixes problems while they are still minor, keeping environments reliable, secure, and high-performing. Services cover managed IT, disaster recovery, data protection, network security, cloud services, and IT support, with 24/7 monitoring, maintenance, and management. The support desk targets a 30-minute guaranteed response to critical issues. Two service levels fit the needs of small and mid-size businesses. The office stands at 6211 Carmel Road, Suite 201, in Charlotte. Charlotte firms evaluating their options get prevention-first IT with fast critical response.

Founded Year: 2008

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24/7 monitoring, maintenance and management

Technologies: Cloud platforms (AWS, Azure, Google Cloud), Cybersecurity tools, Data analytics software +3 more

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Progressive - Managed IT Service Provider

Progressive

Cybersecurity and managed IT in Charlotte, NC

VerifiedCharlotte, North Carolina, United Statesinformation technology & services

Progressive Networks is a Charlotte, North Carolina company providing managed IT services in Charlotte as both an MSP and MSSP. The firm offers cybersecurity, managed services, backup and disaster recovery, IT consulting, cloud services, VoIP and Microsoft 365 support with 24/7 support availability. Its office is at 2820 Selwyn Avenue in Charlotte. The site also notes flexible payment options based on client budgets. Client testimonials cite long-term relationships with financial firms, law firms and small businesses. Companies comparing cybersecurity-minded providers in Charlotte can contact Progressive Networks for more information.

Founded Year: 2004

Revenue: Under $500,000

Support Hours: 24/7 support

Technologies: Cisco Networking, Microsoft Azure, AWS Cloud Services, Firewall and VPN Solutions, Virtualization Technologies

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Progressive Computer - Managed IT Service Provider

Progressive Computer

Complete IT department for the Raleigh-Durham Triad

VerifiedChapel Hill, North Carolina, United Statesinformation technology & services

Outsourced IT is the core business of Progressive Computer Systems, a managed IT services provider in Chapel Hill, North Carolina. Founded in 1987, the company runs a Complete IT Department program for large to emerging organizations across Raleigh, Durham, Chapel Hill, and the Triad. Routine work covers employee onboarding, device provisioning, password management, troubleshooting, security monitoring, server management, email administration, and IT planning. Cybersecurity is included in all packages, with audits, penetration testing, and compliance support. Around-the-clock monitoring and a staffed help desk back the service. Organizations comparing managed service providers in Chapel Hill get a full IT department for less than in-house cost.

Founded Year: 1987

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Support Hours: Around-the-clock monitoring and fully staffed help desk

Technologies: Windows operating systems, Linux operating systems, Cloud computing, Networking hardware, Computer hardware components

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Protech Systems an NBS Technology - Managed IT Service Provider

Protech Systems an NBS Technology

Outsourced IT support in Charlotte, NC

VerifiedCharlotte, North Carolina, United Statescomputer & network security

Protech Systems, an NBS Technology company, provides managed IT services in Charlotte for small and mid-size businesses. Serving the area since 2000, the company offers managed IT, on-site and remote support, cloud services, cybersecurity, backup and disaster recovery, and VoIP phone systems. Its office is at 7239 Pineville-Matthews Road, Suite 300, with 24/7 monitoring and support. Industries served include manufacturing, medical and financial firms. Charlotte businesses comparing outsourced IT options can request a consultation. The firm also lists remote worker enablement and hardware procurement among its capabilities.

Founded Year: 2000

Revenue: $1 mil. - $5 mil.

Support Hours: 24/7 support

Technologies: Cloud Platforms (AWS, Azure), Virtualization, Cybersecurity Tools, Data Center Technologies +2 more

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Redline Technical Services and Consulting - Managed IT Service Provider

Redline Technical Services and Consulting

Outsourced IT for small business in Mount Airy NC

VerifiedMount Airy, North Carolina, United Statesinformation technology & services

Good old-fashioned customer service shapes Redline Technical Services and Consulting, a managed IT services provider in Mount Airy, North Carolina. The company delivers outsourced IT through service agreements that cover everything a business needs, with no tiered plans and no upselling. Security sits at the center of every plan, protecting networks and digital assets against current threats. Backup and recovery software comes configured for all covered servers, and 24x7 remote monitoring catches issues before they grow. Computer networking, IT consulting, cloud services, and data backup round out the offering. Mount Airy small businesses evaluating their options get straightforward coverage and honest service.

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: 24x7 remote monitoring

Technologies: Cloud Platforms (AWS, Microsoft Azure), Networking Technologies, Cybersecurity Solutions, Virtualization +2 more

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Refresh - Managed IT Service Provider

Refresh

Security-led managed IT for Charlotte businesses

VerifiedCharlotte, North Carolina, United Statescomputer networking

Refresh Technologies takes a security-led approach to managed IT services in Charlotte, North Carolina. Founded in 1999, the company supports organizations that cannot afford breaches, downtime, or surprises, pairing managed IT with compliance-aware infrastructure and intelligent automation. Services include IT support, managed IT, cybersecurity, compliance support, network management, and IT consulting. The team works with technology leaders, holds industry-recognized certifications, and writes about topics such as SMB cybersecurity trends and HIPAA alignment for healthcare organizations. Continuous monitoring and responsive support keep systems reliable as businesses evolve. The office stands at 1216 East 10th Street in Charlotte. Charlotte organizations weighing their options get security-first IT built for momentum.

Founded Year: 1999

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform, Docker, Kubernetes +2 more

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Remtek Solutions - Managed IT Service Provider

Remtek Solutions

Managed IT and cybersecurity for Raleigh SMBs

VerifiedRaleigh, North Carolina, United Statesinformation technology & services

Remtek Solutions provides managed IT services in Raleigh, North Carolina, helping small businesses with cybersecurity, cloud and backup for over 20 years. The company acts as a dedicated IT partner for small business owners, offering outsourced IT, managed IT matched to each organization, and cybersecurity and ransomware protection. Cloud services cover implementation and management, while cloud backup and recovery protects against employee error, fire, flood and ransomware. Additional help includes data migration, email security and spam removal, consultation and training, and software upgrades. The company states that it does not sell equipment, focusing instead on service expertise. Raleigh small businesses can book a call to discuss outsourced IT support.

Founded Year: 2002

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: SCADA Systems, IoT Platforms, Cloud Computing, Data Visualization Tools, Machine Learning +3 more

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SACRO - Managed IT Service Provider

SACRO

Cybersecurity advisory in Dallas, NC

VerifiedDallas, North Carolina, United Statescomputer & network security

SACRO, LLC is a Dallas, North Carolina cybersecurity firm offering managed cybersecurity in Dallas for organizations needing risk and compliance expertise. The company provides cybersecurity advisory services, governance risk and compliance support, and virtual CISO and chief risk officer engagements. The firm offers retainer based advisory for interim security leadership roles. Its team cites experience with Fortune 500 companies and frameworks including NIST, ISO, FFIEC and ISA/IEC. SACRO suits enterprises and regulated organizations seeking senior-level security guidance. Companies comparing advisory firms can contact SACRO to discuss an engagement.

Founded Year: 2008

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Amazon Web Services (AWS), Cisco, VMware, Office 365 +2 more

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SAM IT Solutions - Managed IT Service Provider

SAM IT Solutions

Managed IT and web services in Durham since 2009

VerifiedDurham, North Carolina, United Statesinformation technology & services

SAM IT Solutions offers managed IT services from Durham, North Carolina, supporting small and mid-sized businesses across the Triangle and nationwide. Founded in 2009 in Morrisville, the company reports more than 14 years of consulting experience. Services include managed IT and IT helpdesk support with a team available around the clock, cybersecurity, infrastructure and structured cabling, cloud solutions, and web development with digital marketing. The company serves the Triangle locally, plus eastern North Carolina cities and nationwide managed IT coverage. Industry pages cover healthcare, legal services, life sciences, manufacturing and retail. Triangle businesses comparing MSPs can book a free consultation.

Founded Year: 2009

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Support Hours: 24/7 team availability

Technologies: Microsoft Technologies (.NET, Azure), Java, Angular, React +4 more

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STM IT Solutions - Managed IT Service Provider

STM IT Solutions

Enterprise-grade security for Concord NC businesses

VerifiedConcord, North Carolina, United Statesinformation technology & services

Enterprise-grade security for businesses of any size is the promise of STM IT Solutions, a managed cybersecurity provider in Concord, North Carolina. Founded in 2000, the company pairs 24/7 security monitoring through a security operations center with lightning-fast IT help desk support. Services include managed security, threat detection and response, continual security assessments, data backup and recovery, and industry compliance support. Industry practices cover accounting and finance, legal, healthcare, and manufacturing and engineering. There is no minimum employee count, and the team serves firms from 3 to 70 people. Partner logos include Microsoft, SentinelOne, Barracuda, Ubiquiti, and Dell. Businesses comparing managed cybersecurity in Concord get serious protection at SMB pricing.

Founded Year: 2000

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Support Hours: 24/7 security monitoring

Technologies: Cloud platforms, Cybersecurity tools, Network security solutions, Endpoint protection, Security information and event management (SIEM)

Partners: Microsoft, SentinelOne, Barracuda, Ubiquiti, Dell

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Saturn - Managed IT Service Provider

Saturn

Managed IT with no contracts in Asheville NC

VerifiedAsheville, North Carolina, United Statescomputer networking

Asheville and Greenville businesses get managed IT without contracts from Saturn Networks, a managed IT services provider in Asheville, North Carolina. Founded in 2008, the company works as an extension of client teams with full-time dedicated support staff available on-site and remotely. No service contracts or prepaid plans are required. Services include managed IT, IT support, cybersecurity, network support, data backup and recovery, VoIP telephone systems, and IT consulting. Partner logos appear on the company site. Client relationships span counseling centers, dermatology practices, tourism organizations, and nonprofits. The office sits at 20 North Spruce Street in Asheville. For Asheville firms weighing their options, Saturn delivers personal, contract-free IT partnership.

Founded Year: 2008

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Network Security, Data Backup Solutions, Virtualization, Remote Monitoring and Management (RMM) +1 more

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Security First IT - Managed IT Service Provider

Security First IT

Cyber risk management for Charlotte healthcare

VerifiedCharlotte, North Carolina, United Statesinformation technology & services

Cyber risk management comes first at Security First IT, a managed cybersecurity provider in Charlotte, North Carolina. Founded in 1998, the firm protects independent healthcare practices and financial firms with flat-fee IT care, cyber risk management, and managed IT services. The service list spans HIPAA, PCI, SEC, and FINRA compliance support, vulnerability management, email security, phishing simulation, security awareness training, and security risk assessments, plus cloud solutions, VoIP, Microsoft 365, and data backup and recovery. Engineers aim for quick resolution on the first contact. The office sits at 207 Regency Executive Park Drive in Charlotte. Practices comparing managed cybersecurity in Charlotte get security-first IT with a satisfaction guarantee.

Founded Year: 1998

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, Firewalls, VPN, Endpoint Security, Backup Solutions +1 more

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SeedSpark - Managed IT Service Provider

SeedSpark

Charlotte technology partner for IT and custom software

VerifiedCharlotte, North Carolina, United Statesmanagement consulting

SeedSpark is a Charlotte managed service and technology provider founded in 2006 and based on Little Avenue in South Charlotte, with a team of around 34 delivering managed IT, cloud, consulting and development services to businesses across the region. The company specializes in IT consulting, SharePoint, hosted Exchange, application development and backup and recovery, working with Microsoft as a core technology partner. With a blend of managed IT and development capabilities, SeedSpark is a fit for Charlotte organizations that want both reliable technology support and help building custom solutions to simplify their operations. This combination sets it apart from MSPs focused solely on infrastructure. Operating since 2006, the company brings well over a decade of experience and a forward-looking, growth-oriented approach to technology. As a solid-sized team, SeedSpark can serve as a full technology partner. For organizations searching for managed IT and technology services near them in Charlotte, or an MSP near me that can also build custom solutions, SeedSpark is a compelling option. From IT consulting and SharePoint to hosted Exchange, application development and backup and recovery, SeedSpark covers a broad range of technology needs. As an established Charlotte managed service provider with both support and development expertise, SeedSpark is well suited to growing companies that want dependable IT management alongside the ability to create custom solutions that help drive efficiency, innovation and growth across their business.

Founded Year: 2006

Company Size: 34 Employees

Technologies: Sendgrid, Outlook, Microsoft Office 365, Autotask, WP Engine +12 more

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Shovl - Managed IT Service Provider

Shovl

Website security software from Raleigh for small business

VerifiedRaleigh, North Carolina, United Statescomputer & network security

Shovl provides website security software for small businesses, operating from Raleigh, North Carolina, through its cloud-based app. The product bundles a web application firewall, DDoS protection, content delivery network, anti-bot firewall and SSL certificates, with security analytics and weekly security reports. Setup involves signup and DNS configuration with a 14 day free trial. The company positions the app for blogs and business websites of any size, aiming to block hackers, bots and DDoS attacks. This is a software product business, not a managed IT services provider. Small businesses comparing website security apps can start a free trial on the company site.

Founded Year: 2022

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Apache Kafka, Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, Databases such as MySQL +5 more

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Silver Tree Consulting & Services - Managed IT Service Provider

Silver Tree Consulting & Services

Managed services and digital transformation in Raleigh

VerifiedRaleigh, North Carolina, United Statesinformation technology & services

Founded in 2014, Silver Tree Consulting and Services delivers managed IT services in Raleigh, North Carolina, for midmarket organizations. Based in Raleigh with more than 100 employees, the company serves small, medium and large enterprises, with emphasis on midmarket and nonprofit clients. Offerings include managed infrastructure, managed security, application modernization, data management and the IT360 Secure bundled managed service. The proprietary VIGILANCE platform delivers enterprise service management as a service, and a partnership with Innominds extends ITSM capabilities. The company reports recognition on the Deloitte Technology Fast 500 list. Midmarket organizations exploring digital transformation can reach out to Silver Tree.

Founded Year: 2014

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), Microsoft 365, VMware, Cisco networking +3 more

Partners: Innominds

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SkyView Technology - Managed IT Service Provider

SkyView Technology

Charlotte IT support with co-managed and compliance focus

VerifiedCharlotte, North Carolina, United Statesinformation technology & services

SkyView Technology is a Charlotte managed service provider founded in 2002 and based on Perimeter Parkway in the University/North Charlotte area, with a team of around 13 delivering managed IT, cloud and cybersecurity to small and mid-sized businesses across the region. The company specializes in Microsoft Azure, backup and recovery, cybersecurity, CRM and web development, working with partners including Cisco, Veeam, Datto, ConnectWise and Dell. With a focus on cloud, security and reliable support, SkyView helps Charlotte organizations keep their systems secure and running smoothly while offloading day-to-day IT management. Operating since 2002, the company brings more than two decades of experience and a focused, relationship-driven approach to managed services. As a focused team, SkyView offers personalized, attentive service alongside solid technical depth across cloud, security and business applications. The company is well suited to small and mid-sized Charlotte businesses that want a responsive, dependable managed service provider with solid cloud capabilities. For organizations searching for managed IT services near them in Charlotte, or an MSP near me with solid Azure and security credentials, SkyView Technology is a credible option. From Azure and backup and recovery to cybersecurity, CRM and web development, SkyView covers the core needs of a modern, cloud-oriented workplace. As an established Charlotte managed service provider with more than two decades of experience, SkyView Technology is well suited to companies that want reliable, security-conscious cloud and IT support and a knowledgeable local partner.

Founded Year: 2002

Company Size: 13 Employees

Technologies: Outlook, DigitalOcean, MailChimp SPF, Amazon AWS, Google Analytics +25 more

Partners: Microsoft, Avaya, Zoom, RingCentral

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Solace IT Solutions - Managed IT Service Provider

Solace IT Solutions

Microsoft partner managed IT for the NC Triad

VerifiedKernersville, North Carolina, United Statesinformation technology & services

Headquartered in the heart of the North Carolina Triad, Solace IT Solutions delivers managed IT services in Kernersville, North Carolina. Founded in 2016, the company helps small and mid-sized businesses stay secure, connected, and productive with proactive managed IT, secure cloud solutions, and quick-response support. As a Microsoft Solutions Partner with more than 15 Microsoft certifications, the team handles Microsoft 365, cloud migrations, managed EDR and next-generation antivirus, email security, dark web monitoring, and compliance as a service. Backup and business continuity planning protect servers, endpoints, and Microsoft 365 data. Businesses comparing managed service providers in Kernersville get certified engineers and ticket resolution measured in minutes.

Founded Year: 2016

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), VMware, Cisco Networking, Microsoft 365 +26 more

Partners: Microsoft, Datto, RocketCyber, KnowBe4

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SolidSpace Datacenter Solutions - Managed IT Service Provider

SolidSpace Datacenter Solutions

Data center and colocation in Winston-Salem

VerifiedWinston-Salem, North Carolina, United Statesinformation technology & services

SolidSpace Datacenter Solutions is a data center company in Winston-Salem, North Carolina providing colocation, dedicated hosting and disaster recovery. Founded in 2003, the firm operates a secure data center with redundant power, UPS and cooling, offering colocation units, cabinets, cages and suites alongside dedicated and virtual servers. Managed services include tier 3 monitoring and management with 24 hour response, cloud design, and disaster recovery as a service. The company white glove service model targets businesses that want complex infrastructure designed, procured, configured and managed without in-house data center staff. Companies comparing hosting providers in Winston-Salem can consider SolidSpace for its tier 3 support and full service data center.

Founded Year: 2003

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24 hour response

Technologies: Microsoft SharePoint, Microsoft 365, Azure Cloud Services, Power Platform

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Solutions ITS - Managed IT Service Provider

Solutions ITS

Managed IT and 24/7 monitoring in Youngsville

VerifiedYoungsville, North Carolina, United Statescomputer & network security

Serving Youngsville, North Carolina, Solutions ITS provides managed IT services with 24/7 monitoring, network security and help desk support. The company offers flat-rate managed services covering network solutions, cloud computing, network security and help desk assistance for network and PC issues, software support and virus removal. Its pitch centers on eliminating IT issues before they cause expensive downtime, with continuous monitoring and a focus on uptime. The business lists its address as 420 Boardwalk Drive, Youngsville, NC 27596, and a second location in Wake Forest. Small organizations in the northern Triangle can request a free consultation on always-on IT support.

Founded Year: 1999

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: 24/7 monitoring

Technologies: Cloud Computing, Virtualization, Network Security, Data Storage Solutions, Microsoft Technologies +1 more

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Sterling Technology Solutions - Managed IT Service Provider

Sterling Technology Solutions

Charlotte managed IT services backed by two decades local

VerifiedCharlotte, North Carolina, United Statescomputer & network security

Sterling Technology Solutions is a Charlotte managed service provider founded in 2003 and based on Monroe Road in East Charlotte, with a team of around 18 delivering managed IT, cloud and networking services to small and mid-sized businesses across the region. The company specializes in server hosting, data storage, networking and Wi-Fi, VoIP and QuickBooks support, working with partners including Cisco, Fortinet, Microsoft, Rackspace and ConnectWise. With a focus on reliable infrastructure, communications and support, Sterling helps Charlotte organizations keep their systems running smoothly while offloading day-to-day IT management. Operating since 2003, the company brings more than two decades of experience and a focused, relationship-driven approach to managed services. As a focused team, Sterling offers personalized, attentive service alongside solid technical depth across infrastructure, networking and communications. The company is well suited to small and mid-sized Charlotte businesses that want a responsive, dependable managed service provider. For organizations searching for managed IT services near them in Charlotte, or an MSP near me with solid infrastructure and networking credentials, Sterling Technology Solutions is a credible option. From server hosting and data storage to networking, VoIP and QuickBooks support, Sterling covers the core needs of a modern workplace. As an established Charlotte managed service provider with more than two decades of experience, Sterling Technology Solutions is well suited to companies that value dependable, personal IT support and a knowledgeable local partner they can trust with their systems and technology.

Founded Year: 2003

Company Size: 18 Employees

Technologies: Outlook, Amazon AWS, Microsoft Office 365, Mobile Friendly, WordPress.org +6 more

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T3 COMPUTER SERVICES - Managed IT Service Provider

T3 COMPUTER SERVICES

Cybersecurity-led managed IT for Concord NC

VerifiedConcord, North Carolina, United Statescomputer & network security

Since 2007, T3 MSP has combined managed IT with a 24/7 security operations center to deliver managed cybersecurity in Concord, North Carolina. The company, also known as T3 Computer Services, runs a multi-layer security approach with threat intelligence and SIEM, compliance and risk management, and managed IT with around-the-clock monitoring. Cloud services cover Microsoft modern work, Azure, and Microsoft 365 migrations. The IT helpdesk supports end users, and backup and disaster recovery protect data. More than 500 small and mid-sized businesses have relied on the firm. Offices stand in Charlotte and Concord, North Carolina, and Charleston, South Carolina. Concord firms evaluating their options get a security-first partner with predictable costs.

Founded Year: 2007

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24/7/365 security operations center

Technologies: Cloud Computing, VoIP, Network Security, Data Backup Technologies, Remote Monitoring and Management +2 more

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TCN Services - Managed IT Service Provider

TCN Services

Network and IT support across the Triangle NC

VerifiedDurham, North Carolina, United Statesinformation technology & services

Since 1981, TCN Services has provided IT support in Durham, North Carolina, plus consulting and network security solutions across the Triangle. The company keeps computer systems and networks running through per-call support and on-site contracted support programs, and advises businesses that already have internal IT staff. Full networking solutions and implementation sit alongside one-time support and security consultations. A pre-paid TCN Bundle program offers another way to buy support. Services cover network security and installations, email and file hosting, routing and switch management, and technology consulting. Businesses comparing IT support in Durham get four decades of networking experience matched to their requirements.

Founded Year: 1981

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Platforms (AWS, Azure), Cisco Networking, Microsoft Technologies, Virtualization +11 more

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TEcHonfidence - Managed IT Service Provider

TEcHonfidence

Digital services and IT support for the Dunn, NC area

VerifiedDunn, North Carolina, United Statesinformation technology & services

TEcHonfidence is a digital services firm providing IT support in Dunn, North Carolina. The company helps small businesses and individuals with technology through services that include hands-on IT support, IT consulting, data analytics, asset digitization, digital skills training, brand strategy, and website and social media work. Based in Dunn and listed with the Dunn Area Chamber of Commerce, the firm builds a plan matched to each client and brings in outside specialists when a task calls for one. It suits Harnett County businesses that want practical, plain-language technology help from a local team.

Founded Year: 2014

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Amazon Web Services (AWS), VMware, Cisco Networking, Microsoft 365 +1 more

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Tech Authority - Managed IT Service Provider

Tech Authority

Managed IT across the Piedmont Triad region

VerifiedReidsville, North Carolina, United Statesinformation technology & services

Tech Authority, LLC keeps Piedmont Triad businesses working with managed IT services in Reidsville, North Carolina. Founded in 2011, the company works under the tagline Solutions Not Excuses, delivering support, training, and forward-thinking solutions. The team is Microsoft and CompTIA certified, bringing fast diagnosis and correct planning. Managed IT plans cover cloud, security, and day-to-day support, and the firm coordinates with client vendors to keep promised products and services on track. The service footprint spans Greensboro, High Point, Winston-Salem, Raleigh, Charlotte, and more. The office sits at 1203 Northup Street in Reidsville. Reidsville firms evaluating their options get a certified team that keeps technology working for them.

Founded Year: 2011

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Artificial Intelligence, Machine Learning, Data Visualization, Cybersecurity +1 more

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Tech Wizards - Managed IT Service Provider

Tech Wizards

Managed IT and VoIP for Raleigh small businesses

VerifiedRaleigh, North Carolina, United Statesinformation technology & services

Operating as a full managed services provider since 2009, Tech Wizards provides managed IT services in Raleigh, North Carolina, for small businesses. Founded in 2001 as PC Wizards, the company became an LLC in 2005, added managed services with 24/7 monitoring in 2009, VoIP telephony in 2014 and expanded cybersecurity in 2021. Services include fully managed IT, help desk support, cybersecurity and compliance, VoIP telephone systems, cloud services, data backup and one-off break-fix service. Clients typically have 5 to 50 workstations across the Raleigh Durham area. Small businesses seeking responsive local support in the Triangle can contact the company.

Founded Year: 2001

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud platforms (AWS, Azure, Google Cloud), SIEM (Security Information and Event Management) tools, Endpoint detection and response (EDR) +3 more

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TechNet UC - Managed IT Service Provider

TechNet UC

Microsoft Teams voice and modern workplace in Raleigh

VerifiedRaleigh, North Carolina, United Statesinformation technology & services

TechNet UC is a Microsoft focused IT consultancy in Raleigh, North Carolina, specializing in Teams voice deployments and modern workplace projects. The company offers Teams voice deployments with Ribbon and AudioCodes session border controllers, Operator Connect and calling plans. Its Microsoft Modern Workplace practice covers endpoint management through Intune, Microsoft 365 security and compliance, Teams collaboration, SharePoint and OneDrive. Cloud migration services include Active Directory to hybrid Azure AD migrations and tenant to tenant migrations. Identity and security work spans Entra ID Connect and single sign-on, multi-factor authentication, conditional access, privileged identity management and Microsoft Defender. The Raleigh office is at 1053 East Whitaker Mill Road, Suite 115.

Founded Year: 2019

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Platforms, Virtualization, Cybersecurity Tools, VoIP Technologies, Networking Hardware +1 more

Partners: Microsoft, Ribbon, AudioCodes

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Techs+Together - Managed IT Service Provider

Techs+Together

MSP platform and community based in Raleigh

VerifiedRaleigh, North Carolina, United Statesinformation technology & services

Techs+Together is a Raleigh, North Carolina company offering a management platform and community for managed service providers. Described as an independent group of MSPs working toward customer delight within a common framework, the company provides MSP tools including IT management platforms, endpoint management, automation, documentation and cybersecurity solutions designed to simplify client management. It primarily serves the managed service provider industry with resources such as training, support and group buying power. MSPs comparing tooling platforms and peer communities can review the company website for current offerings.

Founded Year: 2017

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: AWS, Azure, Python, Java, React +3 more

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The Tek - Managed IT Service Provider

The Tek

Managed IT and cybersecurity partner in Raleigh, NC

VerifiedRaleigh, North Carolina, United Statesinformation technology & services

The Tek provides managed IT services in Raleigh, North Carolina for small and mid-sized businesses that need reliable technology and strong protection. Founded in 2002 and based on Old Williamson Road, the company pairs proactive IT support with layered cybersecurity. Services cover Microsoft 365 and cloud, network and infrastructure, backup and business continuity, compliance consulting, security awareness training, and business communications. Clients receive help desk assistance and technology planning from a local team serving the Triangle and beyond. Businesses comparing managed service providers in Raleigh get one partner for IT, cybersecurity, cloud, and compliance.

Founded Year: 2002

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, Virtualization, Network Security, Data Backup Solutions, Remote Monitoring and Management +3 more

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ThinkPINK IT - Managed IT Service Provider

ThinkPINK IT

Woman-owned IT support for High Point NC business

VerifiedHigh Point, North Carolina, United Statesinformation technology & services

ThinkPINK IT is a woman-owned IT company simplifying technology with IT support in High Point, North Carolina. Founded in 2019, the firm serves small and mid-sized businesses locally and beyond, refusing to compromise the integrity or safety of client systems. Services include IT services, backup and disaster recovery, IT support, and network and security solutions sized to each business model. The approach centers on efficient, powerful technology that lets owners run their companies instead of fighting their computers. The company address is 5419 Surrett Drive in High Point. Businesses comparing IT support in High Point get straightforward help from a woman-owned team.

Founded Year: 2019

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Platforms (AWS, Azure, Google Cloud), Java, Python +6 more

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Third Party Threat Hunting - Managed IT Service Provider

Third Party Threat Hunting

Third party and AI risk consulting in Raleigh, NC

VerifiedRaleigh, North Carolina, United Statescomputer & network security

Third Party Threat Hunting delivers managed cybersecurity in Raleigh, North Carolina focused on third party and AI vendor risk. The firm performs gap assessments, managed third party threat hunting, and CPE eligible training for organizations that must answer to regulators. Work is mapped to frameworks such as NIST CSF 2.0, ISO/IEC 27001, SOC 2, PCI DSS, and HIPAA, with findings written for boards and examiners rather than filed away. The same practitioner runs each engagement from scoping to handover, and clients keep all work materials when it ends. Companies comparing cybersecurity providers in Raleigh get a specialist in vendor risk and AI governance instead of a generalist shop.

Founded Year: 2019

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: SIEM (Security Information and Event Management), Endpoint Detection and Response (EDR), Network Traffic Analysis Tools, Threat Intelligence Platforms

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Triad Tech Services a THRIVE Company - Managed IT Service Provider

Triad Tech Services a THRIVE Company

Managed IT services for the Piedmont Triad, based in Greensboro

VerifiedGreensboro, North Carolina, United Statesinformation technology & services

Triad Tech Services, a THRIVE company, delivers managed IT services in Greensboro, North Carolina. Founded in 2006, the firm acts as a full-service IT department for small and mid-size businesses across the Piedmont Triad, including Winston-Salem and High Point. Its offering covers a 24/7 service desk, network management, cybersecurity, cloud services, backup and disaster recovery, and strategic technology planning. The company also supplements the internal IT staff of clients that already employ technicians. Businesses comparing managed service providers in Greensboro get enterprise-style expertise sized for local budgets.

Founded Year: 2006

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud computing, Virtualization, Microsoft technologies, Cisco networking, Security software +2 more

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Triangle CompuDocs - Managed IT Service Provider

Triangle CompuDocs

On-site IT support and repair in Raleigh, NC

VerifiedRaleigh, North Carolina, United Statesinformation technology & services

Triangle CompuDocs provides IT support in Raleigh, North Carolina with a focus on on-site service for homes and small businesses. Founded in 2011, the company sends technicians to the client's location across Central North Carolina instead of requiring equipment to be carried into a store. Its services include hourly and outsourced IT support, help desk assistance, managed IT services, network management, cybersecurity, cloud services, and Microsoft 365 support. The team also handles computer repair, data recovery, and virus removal for residential customers in the Raleigh Durham Triangle. People comparing IT support in Raleigh get a local provider with an on-site model and support Monday through Friday, 10am to 7pm.

Founded Year: 2011

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: Mon-Fri 10am-7pm

Technologies: Surface Mount Technology (SMT), Through-Hole Technology, Automated Optical Inspection (AOI), X-Ray Inspection, ICT Testing +1 more

Partners: Lenovo, Microsoft

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Triangle Tech Support - Managed IT Service Provider

Triangle Tech Support

Proactive managed IT for small business in Holly Springs, NC

VerifiedHolly Springs, North Carolina, United Statesinformation technology & services

Triangle Tech Support offers managed IT services in Holly Springs, North Carolina, for small local businesses. Founded in 2021, the company works as a proactive technology partner, combining fast local service with security, monitoring and automation that prevent problems before they disrupt work. Its services include managed IT, network solutions, data backup and recovery, cloud services and cybersecurity. The firm offers a free 30-minute consultation and writes its plans without long contracts. It suits Triangle businesses that want reliable, plain-spoken IT help from a nearby team.

Founded Year: 2021

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Windows Server, Microsoft Office 365, Cloud Platforms, Network Security Solutions, Virtualization Technologies

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Twisted Networx - Managed IT Service Provider

Twisted Networx

Flat-rate managed IT for Albemarle and the Charlotte metro

VerifiedAlbemarle, North Carolina, United Statesinformation technology & services

Twisted Networx provides managed IT services in Albemarle, North Carolina, for small and mid-size businesses. Founded in 2008, the company runs a flat-rate managed services model with proactive monitoring and 24/7 support, help desk services, network security and monitoring, data backup and disaster recovery, and cloud services. It also handles structured cabling, fiber optics, low-voltage systems and telecom work, plus one-time remote computer repair for non-contract customers. The firm serves Albemarle and the Charlotte metro area, with remote support available across the United States.

Founded Year: 2008

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: IP networks, VoIP, Wireless technology, Cloud computing, Firewall and security technologies +1 more

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Velocity Tech - Managed IT Service Provider

Velocity Tech

Managed IT with 24/7 SOC for Wilmington NC

VerifiedWilmington, North Carolina, United Statesinformation technology & services

For a flat monthly fee, Velocity Tech delivers managed IT services in Wilmington, North Carolina, with enterprise-level security built in. Founded in 2005, the company protects networks from the perimeter to the end user with managed email via hosted Exchange and Microsoft 365, managed routers, switches and wireless, Cisco Umbrella filtering, and IP phone systems including Cisco Webex. A 24/7 security operations center runs monitored MDR for threat hunting and remediation, plus dark web monitoring and Beachhead encryption. Managed cloud backup covers physical and virtual servers. The office sits at 1322-B Airlie Road in Wilmington. Wilmington firms evaluating their options get full IT tools and support for one monthly fee.

Founded Year: 2005

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24/7 security operations center monitoring

Technologies: Microsoft Azure, Amazon Web Services (AWS), Microsoft 365, Power BI, SharePoint +3 more

Partners: Microsoft, Cisco, Beachhead

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WINGSWEPT - Managed IT Service Provider

WINGSWEPT

Garner managed IT and cybersecurity since 1995

VerifiedGarner, North Carolina, United Statesinformation technology & services

WINGSWEPT has delivered managed IT services in Garner, North Carolina, since 1995, serving small and mid-sized businesses in the Triangle. The company offers fully managed and co-managed IT, 24/7 cybersecurity protection, backup and recovery, and compliance consulting for government agencies and commercial clients. Its close-knit team of specialists handles network security, programming, and project management. With a second branch in Chantilly, the firm supports clients well beyond North Carolina. For Triangle businesses seeking responsive support, the firm offers decades of continuity.

Founded Year: 1995

Company Size: 82 Employees

Support Hours: Mon-Fri 7:30 AM to 5:30 PM

Technologies: DNS Made Easy, Outlook, Amazon AWS, Microsoft Office 365, MailChimp SPF +14 more

Partners: Datto, Google, SonicWall, Sophos, Kaseya

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WNC Business IT Solutions formerly OneWhoServes - Managed IT Service Provider

WNC Business IT Solutions formerly OneWhoServes

Managed IT without monthly contracts in Asheville, NC

VerifiedAsheville, North Carolina, United Statesinformation technology & services

WNC Business IT Solutions delivers managed IT services in Asheville, North Carolina. The company acquired OneWhoServes in November 2022 and serves businesses of many sizes from 306 West Haywood Street in Asheville. It provides managed IT services, IT consulting, cybersecurity, cloud solutions, VoIP phone systems, backup and disaster recovery, and network support. A distinguishing policy is the absence of required monthly contracts: clients pay only for the service time actually spent on their behalf. Asheville businesses comparing providers get an experienced local team with flexible, pay-as-you-go billing.

Founded Year: 2000

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, VoIP Telephony, Cybersecurity Tools, Network Hardware, Backup Solutions

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Walser Technology Group - Managed IT Service Provider

Walser Technology Group

Managed IT and security services in Salisbury, North Carolina

VerifiedSalisbury, North Carolina, United Statesinformation technology & services

Walser Technology Group is a managed service provider delivering managed IT services in Salisbury, North Carolina. Locally owned and based in historic downtown Salisbury since August 2003, the company supports small to mid-size businesses across Rowan County. Its services span managed and co-managed IT, IT support, cybersecurity with AI-based endpoint detection and response, cloud services, network management, VoIP through its AltiGen partnership, and hardware procurement. The firm also operates its own on-site datacenter for hosting and colocation. Salisbury businesses comparing providers get a long-established local team with deep security and infrastructure experience.

Founded Year: 2003

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: Monday to Friday, 8am to 5pm

Technologies: Cloud Computing, Virtualization, Cybersecurity Technologies, VoIP, Networking Hardware and Software +1 more

Partners: SonicWall, Barracuda, AltiGen

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We Handle Tech - Managed IT Service Provider

We Handle Tech

Unlimited remote tech support for Cornelius, North Carolina

VerifiedCornelius, North Carolina, United Statesinformation technology & services

We Handle Tech provides IT support in Cornelius, North Carolina, through unlimited remote tech support for one low monthly cost. The company serves both individuals and businesses with 24/7 professional support from US-based technicians, antivirus and threat detection, and proactive maintenance and tune-ups that keep devices running. Its model is built around a one-on-one relationship with a dedicated tech advisor, and support happens remotely so customers never leave home. It suits Cornelius area households and small businesses that want always-on help without per-incident bills.

Founded Year: 2013

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure, AWS, Cisco networking, VMware +2 more

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Wellforce - Managed IT Service Provider

Wellforce

Durham managed IT partner for mission-driven teams

VerifiedDurham, North Carolina, United Statesinformation technology & services

For mission-driven organizations, Wellforce delivers managed IT services in Durham, North Carolina. The firm provides IT consulting, cybersecurity and compliance support, cloud migration and management, and responsive help desk services for nonprofits and small businesses from offices in North Carolina and Washington, DC. Its team manages hundreds of cloud tenants across both metros. Clients get plain-language guidance and proactive monitoring backed by a 15-minute response guarantee. For mission-driven teams in the Triangle, the firm pairs technical depth with clear communication in Durham.

Founded Year: 2019

Company Size: 17 Employees

Support Hours: Mon-Fri 8:00 AM to 6:00 PM

Technologies: Google Search Console, Google Workspace, CloudFlare CDN, Cloudflare DNS, Gmail +32 more

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Wilson Technology Group - Managed IT Service Provider

Wilson Technology Group

Guardian managed IT for Charlotte local business

VerifiedCharlotte, North Carolina, United Statesinformation technology & services

Wilson Technology Group brings enterprise-level IT value back to small business with managed IT services in Charlotte, North Carolina. Founded in 2006, the company tailors service and support to how each business functions. The Guardian management solution keeps systems updated and working for business continuity, with proactive maintenance that reduces downtime. Services span managed IT, backup and disaster recovery, multi-layer security services, and hosted voice services including hosted PBX. The team develops a custom plan with every client to find the right fit. The office sits at 6120 Brookshire Boulevard in Charlotte. For Charlotte firms evaluating their options, Wilson Technology Group delivers friendly, right-sized IT.

Founded Year: 2006

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud computing, Network infrastructure, Cybersecurity tools, Data backup systems, Remote monitoring and management software

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Woody's Computing Services - Managed IT Service Provider

Woody's Computing Services

Managed IT plans for businesses in Clayton, North Carolina

VerifiedClayton, North Carolina, United Statescomputer & network security

Woody's Computing Services offers managed IT services in Clayton, North Carolina, with monthly computer service plans for local businesses. Established in 2000 and now based at 55 Christenbury Lane in Clayton, the company manages IT for clients from Johnston County through the Triad and the Triangle and Raleigh area. Services include managed IT, cloud computing, VoIP, website design, cybersecurity, network design and computer repair. The firm notes more than a decade of membership in the Clayton Chamber of Commerce and the Triangle East Chamber of Commerce. It suits small businesses that want a local provider with a long community track record.

Founded Year: 2000

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Windows Server, Microsoft Office 365, Cloud platforms, Networking hardware, Antivirus and cybersecurity tools

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Zelecloud - Managed IT Service Provider

Zelecloud

Cloud and managed IT consulting in Raleigh, NC

VerifiedRaleigh, North Carolina, United Statesinformation technology & services

Zelecloud offers managed IT services in Raleigh, North Carolina for businesses modernizing cloud based infrastructure. The Raleigh based firm helps organizations manage cloud infrastructure and day-to-day IT while training postgraduates through real-time project experience. Its consulting covers cloud infrastructure, managed IT services, DevOps practices, and software development support. The firm works with companies that need practical infrastructure support and structured training. Businesses comparing managed service providers in Raleigh get a consultancy that pairs infrastructure support with workforce development. Engagements are matched to each client's infrastructure and team.

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Amazon Web Services (AWS), Microsoft Azure, VMware, Hyper-V, Cisco Networking +1 more

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Zingster - Managed IT Service Provider

Zingster

IT consulting and managed services in Raleigh, NC

VerifiedRaleigh, North Carolina, United Statesinformation technology & services

Zingster is a managed service provider in Raleigh, North Carolina specializing in IT program and project management. The consulting firm helps organizations turn technology strategy into delivery through program management, PMO consulting, and digital transformation services. For small businesses, Zingster also manages IT operations, including IT assessments, help desk process improvement, service desk support, and solution deployments. The team brings experience from enterprise IT management and focuses on governance, risk, and compliance across engagements. Companies comparing technology partners in Raleigh get a consultancy that blends project leadership with hands-on IT operations support.

Founded Year: 2023

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Photovoltaic inverters, Grid-tied solar inverters, Hybrid solar inverters, Energy storage integration

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Managed IT Services Explained

Managed IT services refer to the practice of outsourcing day-to-day IT management and support to a third-party provider known as a Managed Service Provider (MSP). These companies handle everything from network monitoring and cybersecurity to cloud infrastructure and helpdesk support. Need the full research list by city and state? .

Businesses of all sizes use MSPs to reduce costs, improve reliability, and access specialized expertise without maintaining a large in-house IT team. From small businesses needing basic helpdesk support to enterprises requiring 24/7 SOC monitoring, MSPs serve every segment. For security-focused providers, see our MSSP list covering 15,000+ managed security service providers, or browse the top 100 managed service providers ranked by annual revenue.

Our directory helps you find the right provider by filtering across services offered, technologies used, geographic location, company size, and industry specialization. Microsoft-focused buyers can also explore the Microsoft MSP database for Azure MSPs and Microsoft Solutions Partner Partners, or browse the cloud MSP database covering AWS, Azure & Google Cloud providers.

Network Management

Monitoring, maintenance and optimization of IT networks

Cybersecurity →

Threat detection, SIEM, endpoint protection & compliance

Cloud Services

AWS, Azure, Google Cloud migration and management

Helpdesk Support

24/7 end-user support and IT issue resolution

Backup & Disaster Recovery

Data protection, BDR solutions and business continuity

Compliance Management

HIPAA, SOC2, PCI-DSS and regulatory compliance

Why Choose a Managed IT Services Provider?

MSPs help businesses of all sizes reduce costs, improve security, and focus on growth without the overhead of a full in-house IT team.

Reduce IT Costs

Pay a predictable monthly fee instead of expensive break-fix repairs and unpredictable IT bills.

24/7 Expert Support

Get round-the-clock helpdesk and monitoring from certified IT professionals without hiring in-house.

Enhanced Security

Protect your business with proactive threat monitoring, endpoint security, and compliance management.

Faster Growth

Free your team to focus on core business goals while your MSP handles all IT infrastructure needs.

What Are Managed IT Services?

Managed IT services refer to outsourcing day-to-day IT management and support to a third-party provider, a managed service provider, or MSP instead of handling everything with an in-house team. Under a managed IT services agreement, the provider proactively monitors your systems, handles helpdesk requests, manages your cloud environment, and keeps your network secure, usually billed as a predictable monthly fee per user or per device rather than hourly break-fix charges.

The term is sometimes confused with a few related but distinct concepts:

  • Managing information services / management information systems (MIS) refers to the broader discipline of using data and systems to support business decision-making. It's an older, more academic term; "managed IT services" is the modern, outsourcing-specific version most businesses are actually searching for.
  • IT service management (ITSM) is a framework (often built on ITIL) for how an organization designs, delivers, and improves IT services internally through ticketing systems, change management, and incident processes. A good MSP practices ITSM discipline internally, and many run on dedicated platforms; see our ranked comparison of the top ITSM tools if you're evaluating that layer specifically. ITSM itself is a methodology, not a service you buy the way you buy managed IT services.

What Do Managed IT Services Include?

Managed IT services and managed IT support typically include:

  • Network management: ongoing monitoring, maintenance, and optimization of business networks, often backed by dedicated network monitoring software
  • Cybersecurity and threat monitoring: endpoint protection, threat detection, and incident response; browse verified cybersecurity companies if security is your primary need
  • Cloud services: management of AWS, Azure, Google Cloud, and Microsoft 365 environments, via our cloud MSP database or Microsoft MSP list
  • Helpdesk and end-user support: day-to-day troubleshooting for employees
  • Data backup and disaster recovery: protecting business continuity, typically running on dedicated backup software
  • VoIP and unified communications
  • Compliance management: including HIPAA compliance software for healthcare and PCI compliance software for payment data, alongside SOC 2 and other frameworks
  • IT consulting: longer-term technology strategy and planning

A fully managed IT service covers all of the above under one contract. Some businesses instead choose co-managed IT, where an MSP works alongside an existing in-house IT team rather than replacing it; worth asking about if you already have internal IT staff.

MSP vs. MSSP vs. IT Service Management

These three terms get used interchangeably but mean different things:

  • MSP (Managed Service Provider): handles general IT management: networks, servers, cloud, and helpdesk.
  • MSSP (Managed Security Service Provider): specializes specifically in cybersecurity: threat detection, SOC services, SIEM, and incident response. Browse the MSSP list if you need security-first providers specifically, or compare SIEM platforms if you're evaluating the underlying tooling. Many MSPs now offer MSSP-level security as part of a bundled contract.
  • ITSM (IT Service Management): the internal framework or process discipline (often ITIL-based) an organization or provider uses to manage IT service delivery. See the ITSM tools comparison above for platform options. It's a methodology, not a type of provider.

If security is a priority, ask directly whether your MSP's contract includes MSSP-level monitoring or whether that's a separate add-on.

Benefits of Managed IT Services

Businesses move to managed IT services for a few consistent reasons: predictable monthly costs instead of unpredictable break-fix bills, round-the-clock monitoring and helpdesk access without hiring an in-house team, proactive threat detection instead of reactive cleanup after an incident, and the ability to free up internal staff to focus on core business instead of day-to-day IT firefighting. For a full breakdown of ROI and how managed IT compares to hiring in-house, see our complete guide to what an MSP does.

Who Uses Managed IT Services?

Managed IT services are used by businesses of nearly every size and sector, but a few groups have specific needs worth knowing about:

  • Small businesses typically need flat, predictable pricing scaled to a small headcount rather than enterprise-tier contracts. See our guide to managed IT services for small businesses.
  • Law firms need a provider familiar with legal software (Clio, iManage, PCLaw), attorney-client privilege obligations, and litigation hold requirements; a generalist MSP often isn't equipped for this. See our guide to managed IT for law firms.
  • Healthcare, finance, and government organizations typically need providers aligned to HIPAA, PCI-DSS, SOC 2, or FedRAMP requirements rather than general-purpose IT support. Our cybersecurity companies directory lets you filter by these specializations.

Find a Managed Service Provider Near You

Searching for "managed IT services near me" or "managed service provider near me"? Local response time matters when a server goes down, a local MSP can be on-site within hours, and local providers tend to know your state's specific compliance and data-breach requirements. Browse our MSP Near Me directory to find verified local providers by city, with documented on-site and remote SLAs.

Find the Right Managed IT Services Company in 3 Steps

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Buyer's Guide

How to Choose an IT Managed Services Company

Use this checklist to evaluate any managed IT services provider before signing a contract.

01

Check Certifications

Microsoft Solutions Partner, Cisco Premier, AWS Advanced Partner verify on the provider's official partner portal.

02

Review SLA Response Times

Critical issues should have a 1-hour or less response SLA. Ask for a sample contract before committing.

03

Confirm Service Scope

Does the package include cybersecurity, cloud management, and compliance or just helpdesk?

04

Ask for Industry References

Request 2–3 client references in your specific industry (healthcare, finance, legal, etc.).

05

Evaluate Local Presence

For on-site support, confirm the MSP has technicians in your city with guaranteed response times.

06

Compare Pricing Models

Per-user, per-device, or flat-fee understand exactly what's included and what's billed extra.

Read the full guide: How to Choose a Managed Service Provider →

MSP Companies Database

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Frequently Asked Questions

Everything you need to know about managed IT services companies

What is a Managed IT Services company?
A Managed IT Services company (MSP) is a third-party provider that remotely manages a customer's IT infrastructure, end-user systems, and technology needs. MSPs provide services like network monitoring, cybersecurity, cloud management, helpdesk support, and data backup typically on a subscription or contract basis.
How do I choose the right MSP for my business?
When selecting a managed IT services provider, consider their industry expertise, certifications (Microsoft, Cisco, AWS), response time SLAs, service offerings, geographic coverage, and client reviews. Use our directory filters to narrow by state, services, and technologies to find the best match.
How do I find an IT managed services company near me?
Use our city-based locator at mspcompanies.us/msp-near-me to browse verified managed IT services companies by metro area. We cover 77+ US cities including Houston, New York, Dallas, Chicago, and Atlanta each with full company profiles and decision-maker contacts.
How much do managed IT services cost?
Managed IT services typically cost $100–$250 per user per month for small businesses, or $500–$5,000+ per month for flat-fee enterprise contracts. Pricing depends on the number of devices, users, services included (helpdesk, cybersecurity, cloud), and SLA response times. Read our full pricing guide for a detailed breakdown.
What should I look for when evaluating IT managed services companies?
Key factors: (1) Industry certifications Microsoft Solutions Partner, Cisco Premier, AWS Advanced; (2) Response time SLAs 1-hour or less for critical issues; (3) Service scope does it include cybersecurity, cloud, and compliance; (4) Local presence on-site support availability; (5) Client references in your industry. Use our directory filters to find companies matching all these criteria.
What is the difference between an MSP and an MSSP?
An MSP (Managed Service Provider) focuses on general IT management networks, servers, and helpdesk. An MSSP (Managed Security Service Provider) specializes specifically in cybersecurity threat detection, SOC services, SIEM, and incident response. Browse our dedicated cybersecurity companies directory at mspcompanies.us/cybersecurity-companies.
How many managed IT companies are in this directory?
This site publishes a browseable managed IT directory. Coverage is deepest in the United States with 77+ city directories, and also includes providers in the UK, Canada, Germany and Australia. For the full 180,000+ MSP research list by city and state, use Get List or see our Data Report.
Can I download the full list of managed IT companies?
Yes. We offer the complete database as a downloadable Excel file with all 180,000 companies, including emails, phone numbers, LinkedIn profiles, and decision-maker contacts. Visit our Data Report page to view pricing and download options.

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