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Managed IT Services Directory

Browse Top Managed IT Services Companies and MSPs

Looking for managed IT services? A managed service provider (MSP) is a third-party company that remotely manages your IT infrastructure, end-user systems, and technology on an ongoing basis: network monitoring, cybersecurity, cloud management, helpdesk support, and data backup, typically for a flat monthly fee. MSPCompanies.us is a directory of 180,000+ verified managed IT services companies across the USA, UK, and worldwide. Browse the full MSP directory by city and state to filter by location, industry, services, and technologies, or keep reading to understand exactly what managed IT services are and how to choose one.

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North Carolina
2 Dog Digital - Managed IT Service Provider

2 Dog Digital

Veteran-owned managed IT and cybersecurity in Raleigh

VerifiedRaleigh, North Carolina, United Statescomputer networking

2 Dog Digital is a managed IT and cybersecurity company in Raleigh, North Carolina, founded in 2016 by U.S. Marine Corps veterans. The firm supports approximately 2,500 endpoints, delivering managed IT, cybersecurity, cloud services, backup and disaster recovery, security awareness training, and technology consulting. Its support desk never outsources service, and the company does not require long-term contracts. Clients span legal, medical, government, education, manufacturing, and construction. Organizations comparing managed IT services in Raleigh will find a responsive local provider with deep security experience.

Founded Year: 2016

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: HubSpot, Salesforce, Marketo, Google Analytics, Microsoft Dynamics

Partners: Microsoft

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ARXSystems - Managed IT Service Provider

ARXSystems

IT security for electrical coops in Raleigh

VerifiedRaleigh, North Carolina, United Statesinformation technology & services

ARXSystems is a cybersecurity company in Raleigh, North Carolina, specializing in IT security for electrical cooperatives and secure OT environments. The firm focuses on offloading clients' IT security worries so they can concentrate on their business. Its stated strengths include business continuity planning and the unique requirements of electrical coops and secure OT networks. The company operates network infrastructure and maintains standard NOC hours. Organizations comparing managed cybersecurity in Raleigh should contact ARXSystems directly to discuss their security and continuity needs.

Founded Year: 2011

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Blockchain, Hyperledger Indy, Self-Sovereign Identity (SSI), Decentralized Identifiers (DIDs), Verifiable Credentials

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AT-NET Services - Managed IT Service Provider

AT-NET Services

Managed IT, Cybersecurity and AI Solutions Since 1999

VerifiedCharlotte, North Carolina, United StatesManaged IT Services & Cybersecurity

AT-NET Services is a Charlotte-based managed IT and cybersecurity provider founded in 1999, serving more than 500 businesses from offices in Charlotte, Charleston, Columbia, Greenville/Greer, Jacksonville and Knoxville. Services include fully managed and co-managed IT, a 24/7/365 help desk where phones are answered in under 60 seconds on average, managed cybersecurity, Microsoft 365 and cloud support, backup and disaster recovery, VoIP, and CMMC readiness for defense suppliers.

Founded Year: 1999

Company Size: 11-50 Employees

Support Hours: 24/7/365

Technologies: Microsoft 365, Microsoft Azure, AWS, Microsoft Teams, SharePoint +12 more

Partners: Microsoft, Cisco, VMware, AWS, Verkada

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ATCOM Business Technology Solutions - Managed IT Service Provider

ATCOM Business Technology Solutions

Durham managed IT and voice since 1979

VerifiedDurham, North Carolina, United Statesinformation technology & services

ATCOM Business Technology Solutions delivers managed IT services in Durham, North Carolina, as a technology firm founded in 1979. The company grew from business telephone systems into full technology services, providing VoIP and unified communications, network design, virtualization, disaster recovery planning, and support plans for small and mid-sized businesses. With offices in Raleigh-Durham, Charlotte, and Greensboro, its engineers serve clients across the state. Businesses comparing managed IT services in Durham find a long-standing provider with deep voice and data expertise built over decades.

Founded Year: 1979

Company Size: 99 Employees

Support Hours: Mon-Fri 7:00 AM to 5:00 PM

Technologies: Outlook, Microsoft Office 365, Hubspot, Avaya, RingCentral +1 more

Partners: Polycom, Juniper, NetSuite, Intel, SonicWall ...

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Accuratus - Managed IT Service Provider

Accuratus

Security, compliance, and audit in Raleigh NC

VerifiedRaleigh, North Carolina, United Statesinformation technology & services

Accuratus is a cybersecurity consulting firm in Raleigh, North Carolina, helping organizations build effective security, compliance, and audit programs. The firm states that an effective security program leads to a compliant and auditable environment. Its services cover cybersecurity program development, information security for infrastructure and data, compliance with industry and regulatory requirements, and audit program design with remediation strategies. The company presents security as a journey rather than a one-time project. Organizations comparing managed cybersecurity in Raleigh should contact Accuratus directly to discuss their security and compliance needs.

Founded Year: 2013

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Artificial Intelligence, Machine Learning, Big Data Platforms, Cloud Computing, Data Visualization Tools

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Advanced Business Equipment - Managed IT Service Provider

Advanced Business Equipment

Asheville office technology and managed IT since 1981

VerifiedAsheville, North Carolina, United Statesretail

Advanced Business Equipment has served Asheville, North Carolina, since 1981 as an independent office technology dealer and IT services provider. The company sells and supports Konica Minolta and Canon copiers, wide format printers, shredders, and HP hardware, while its Advanced Information Systems division delivers managed network services, backup and disaster recovery, Microsoft 365 email, and VoIP phone solutions. A local help desk and on-premise technicians serve businesses across western North Carolina and upstate South Carolina. For businesses weighing office technology or IT support options in Asheville, the firm offers one accountable local team.

Founded Year: 1981

Company Size: 39 Employees

Technologies: Cloudflare DNS, Outlook, Microsoft Office 365, YouTube, Google Tag Manager +6 more

Partners: Konica Minolta, Canon, KIP, MBM, HP

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Advanced Business Technology - Managed IT Service Provider

Advanced Business Technology

Fully managed IT services in Charlotte, North Carolina

VerifiedCharlotte, North Carolina, United Statesinformation technology & services

With more than 35 years of experience, Advanced Business Technology, Inc. is a managed service provider in Charlotte, North Carolina, offering fully managed IT at a flat rate. The company helps small, medium and large organizations eliminate unexpected IT bills with flat rate plans covering servers, desktops, WiFi, backups and cybersecurity. With more than 35 years of experience, ABT also provides cloud services, backup and disaster recovery, network management, VoIP phone systems and virtualization. Businesses comparing managed IT services in Charlotte will find a team built around long term solutions.

Founded Year: 1992

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: Monday to Friday 8am to 5pm; 24x7 critical system support

Technologies: Microsoft Azure, AWS, Windows Server, Linux, Virtualization +2 more

Partners: 3CX, AWS, Azure, Check Point, Cisco, Dell, HP, Microsoft +2 more

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Aeolus - Managed IT Service Provider

Aeolus

Fractional CIO leadership for Raleigh businesses

VerifiedRaleigh, North Carolina, United Statesinformation technology & services

Aeolus is a fractional CIO firm in Raleigh, North Carolina, giving growing companies executive technology direction without a full-time CIO. Founded in 2021, the firm brings more than 20 years of IT leadership experience and 11 completed M&A transactions to each engagement. Services include technology strategy, vendor management, M&A technology due diligence, and email security such as DMARC implementation. Aeolus serves companies with $5M to $50M in revenue across technology, finance, healthcare, manufacturing, media, and professional services. Businesses comparing IT consulting in Raleigh will find a strategic partner that works alongside MSPs and internal teams.

Founded Year: 2021

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Offshore wind turbine technology, Wind resource assessment tools, Renewable energy integration, Environmental impact assessment technologies

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All-N Tech Solutions - Managed IT Service Provider

All-N Tech Solutions

Structured cabling and managed IT in Trinity, North Carolina

VerifiedTrinity, North Carolina, United Statesinformation technology & services

From Trinity, North Carolina, ALL-N Tech Solutions, Inc. is a managed service provider specializing in structured cabling and IT services for the Triad area. The company designs and installs efficient cabling systems, secure networks and managed IT services, plus cloud integration, VoIP communication systems, access control and sound masking. Its team handles projects with precision and care, pairing old fashioned customer service with modern connectivity. Businesses comparing managed IT services in Trinity will find a provider focused on reliable infrastructure.

Founded Year: 2019

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Platforms (AWS, Azure), Big Data Analytics, Cybersecurity Tools, AI and Machine Learning +3 more

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Andrews Technology HMS - Managed IT Service Provider

Andrews Technology HMS

Workforce management software from Wilmington, NC

VerifiedWilmington, North Carolina, United Statesinformation technology & services

Andrews Technology HMS is a workforce management software firm in Wilmington, North Carolina offering time and attendance systems for employers. The company represents the UKG Ready and NOVAtime product lines, delivering web based timesheets, biometric hardware, and mobile time entry. Unlimited training and 24/7 support back every implementation, with help for payroll rules, accruals, scheduling, and labor tracking. Municipal clients include counties and cities across North Carolina and beyond, alongside private sector employers. Wilmington organizations comparing workforce management software will find a specialist team focused on time tracking and attendance.

Founded Year: 2000

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Support Hours: 24/7

Technologies: Cloud Computing, VoIP, Cybersecurity Technologies, Networking Technologies, Unified Communications Platforms +2 more

Partners: UKG, NOVAtime

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Anicetus Solutions - Managed IT Service Provider

Anicetus Solutions

Jacksonville NC managed cybersecurity for SMBs

VerifiedJacksonville, North Carolina, United Statesinformation technology & services

Anicetus Solutions is a managed security service provider in Jacksonville, North Carolina, delivering managed cybersecurity to small and midsize businesses. The company monitors business IT infrastructure and manages cybersecurity with next generation technology, building security from within through defined standards. Based in Jacksonville, North Carolina, it serves clients locally and nationwide. Engagements are customized to each business rather than sold as fixed packages. The emphasis is on accessibility and accountability when clients need help most. Businesses comparing managed security service providers can contact the team through the company website.

Founded Year: 2018

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: HTML5, CSS3, JavaScript, PHP, WordPress +5 more

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Appalachian Network Services - Managed IT Service Provider

Appalachian Network Services

Unlimited managed IT support in Fletcher, North Carolina

VerifiedFletcher, North Carolina, United Statesinformation technology & services

Appalachian Network Services Inc. gives Asheville area businesses managed IT services in Fletcher, North Carolina, with unlimited support at a fixed monthly fee. The company covers managed IT, security, VoIP phone systems and network cabling from its office at 25 Continuum Drive. Healthcare, manufacturing, hospitality, legal, government, education, finance and construction organizations rely on its proactive approach and turn key solutions that evolve with the business. Founded in 2007, the company keeps technology simple for regional clients. Businesses comparing managed IT services in Fletcher will find a dependable local partner.

Founded Year: 2007

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, VMware, Microsoft 365, Citrix, Amazon Web Services (AWS) +4 more

Partners: Microsoft, Fortinet, HP, HPE, Samsung, Logitech, Polycom

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Arch Network Services - Managed IT Service Provider

Arch Network Services

Managed IT for small businesses near Raleigh

VerifiedRaleigh, North Carolina, United Statesinformation technology & services

Arch Network Services is a managed IT services company serving the Raleigh, North Carolina area, providing outsourced IT for small businesses since 2003. Headquartered between Raleigh and Fayetteville, the firm acts as its clients' IT department, maintaining and securing systems and networks behind the scenes. Services include managed services, network support, structured cabling, data recovery, server backup, hardware purchasing, and network security. The company offers 24/7 helpdesk support and serves clients within about 75 miles, including Cary, Fuquay-Varina, and Holly Springs. Small businesses comparing managed IT services in Raleigh will find a flat-fee provider focused on uptime.

Founded Year: 2003

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: 24/7 helpdesk support

Technologies: Cloud Computing, Big Data, Artificial Intelligence, Machine Learning, Internet of Things (IoT)

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Avaria - Managed IT Service Provider

Avaria

Uptime-focused managed IT in Raleigh NC

VerifiedRaleigh, North Carolina, United Statesinformation technology & services

Avaria is a managed IT company in Raleigh, North Carolina, helping businesses of all sizes with IT support, implementation, and cloud upgrades. Headquartered at 5540 Centerview Drive, the firm keeps a singular focus on uptime for its clients. Services include managed IT support, on-demand support, backup and disaster recovery, network analysis, virtualization, remote access, wireless services, and voice and data cabling. It works with small businesses across the Triangle, including medical practices. Organizations comparing managed IT services in Raleigh will find a partner that pursues constant availability.

Founded Year: 1993

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Software-Defined Wide Area Networks (SD-WAN), Public Cloud Platforms (AWS, Azure, Google Cloud), Network Function Virtualization (NFV) +2 more

Partners: Dell, VMWare

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Better Call I.T - Managed IT Service Provider

Better Call I.T

Flat rate IT training, support and consulting in Monroe NC

VerifiedMonroe, North Carolina, United Statesinformation technology & services

In Monroe, North Carolina, Better Call I.T. is a managed service provider offering training, support and consulting at a flat hourly rate. With more than 24 years of hands on experience, the company fixes tech issues, secures endpoints and backs up critical data without locking clients into rigid packages. Services include managed IT services, IT support, cybersecurity, backup and disaster recovery, security awareness training and IT consulting. Businesses and individuals across Union County rely on the team. Companies comparing managed IT services in Monroe can call or text for fast, personal help.

Founded Year: 2000

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud platforms (AWS, Microsoft Azure), Cybersecurity tools, Backup and disaster recovery solutions, Networking hardware and software

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Bits & Bytes Computer Services - Managed IT Service Provider

Bits & Bytes Computer Services

Small business IT support in Arden, North Carolina

VerifiedArden, North Carolina, United Statescomputer & network security

Bits and Bytes Computer Services provides IT support in Arden, North Carolina, acting as the outsourced IT department for local small businesses. Founded in 1991, the company handles computer sales and service, virus removal, data recovery, and network support including VPN connectivity and server installation. On site and drop off service is available from the Arden shop, with help for PCs, printers, and wireless networks. Small businesses across Western North Carolina rely on the team to fix what breaks and plan sensible next steps. Arden businesses comparing IT support options will find a long standing local shop that answers the phone.

Founded Year: 1991

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: AWS, Microsoft Azure, Google Cloud Platform, Java, .NET +5 more

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BizCom Global - Managed IT Service Provider

BizCom Global

Enterprise-grade IT for Raleigh businesses

VerifiedRaleigh, North Carolina, United Statesinformation technology & services

BizCom Global is a managed IT company in Raleigh, NC, serving construction, legal, manufacturing, and government clients. The firm offers full or co-managed IT support for companies with 20 to 500 employees, with or without internal IT staff. Services include managed IT, cybersecurity, compliance, business continuity, email protection, Microsoft 365, and cloud solutions. From its Faringdon Place office, BizCom works with U.S.-based companies around the world. Organizations comparing managed IT services in Raleigh will find a partner that designs solutions around their workflows.

Founded Year: 2003

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cisco, Microsoft Teams, Avaya, Cloud Computing, VoIP +1 more

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Blue Line Technologies, Inc - Managed IT Service Provider

Blue Line Technologies, Inc

Carolinas managed IT with Apple and Windows expertise

VerifiedCharlotte, North Carolina, United Statesinformation technology & services

Blue Line Technologies is a Charlotte managed service provider founded in 2000 and based on Corporate Center Drive in South Charlotte, with a team of around 19 delivering managed IT, cloud and networking services to small and mid-sized businesses across the region. The company specializes in managed IT, networking and Wi-Fi, Microsoft 365, backup and recovery and web development, and supports both Microsoft and Apple environments, working with partners including Microsoft and Apple. With a focus on reliable support, productivity and a comfortable mixed-platform approach, Blue Line helps Charlotte organizations keep their systems running smoothly while offloading day-to-day IT management. Operating since 2000, the company brings more than two decades of experience and a focused, relationship-driven approach to managed services. As a focused team, Blue Line offers personalized, attentive service alongside solid technical depth across managed IT, networking and Microsoft and Apple environments. The company is well suited to small and mid-sized Charlotte businesses that want a responsive, dependable managed service provider, including those running Mac-based workplaces. For organizations searching for managed IT services near them in Charlotte, or an MSP near me comfortable with both Microsoft and Apple, Blue Line Technologies is a credible option. From managed IT and networking to Microsoft 365, backup and recovery and web development, Blue Line covers the core needs of a modern workplace. As an established Charlotte managed service provider with more than two decades of experience, Blue Line Technologies is well suited to companies that value dependable, personal IT support.

Founded Year: 2000

Company Size: 19 Employees

Technologies: Cloudflare DNS, WordPress.org, Google Font API, Apache, Mobile Friendly +9 more

Partners: Microsoft, Apple

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BlueDot Technology - Managed IT Service Provider

BlueDot Technology

Proactive managed IT in the Research Triangle of NC

VerifiedWake Forest, North Carolina, United Statesinformation technology & services

Serving the Research Triangle and MetroWest Boston, BlueDot Technology is a managed service provider rooted in Wake Forest, North Carolina. As a Microsoft Solutions Partner, the company delivers proactive managed services, cybersecurity, cloud solutions, network infrastructure, backup and disaster recovery and IT consulting to small and mid market clients. Its 24x7 helpdesk is staffed by real engineers with continuous remote monitoring. Healthcare, legal, financial services, manufacturing and professional services businesses rely on BlueDot. Companies comparing managed IT services in Wake Forest can call for flat rate plans.

Founded Year: 2018

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: Monday to Friday 8:30am-5:30pm ET; 24/7 emergency support

Technologies: Cloud Platforms, Cybersecurity Solutions, Data Backup Systems, Network Infrastructure, Remote Monitoring and Management Tools +8 more

Partners: Microsoft

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Brooks Network Services - Managed IT Service Provider

Brooks Network Services

Gibsonville managed IT for growing businesses

VerifiedGibsonville, North Carolina, United Statesinformation technology & services

Brooks Network Services is a veteran-owned company offering managed IT services in Gibsonville, North Carolina, for small and mid-sized businesses. The company delivers enterprise-quality managed services including VoIP, SD-WAN, disaster recovery, network security, computer repair, and home network installation from its Gibsonville office. Serving North Carolina, South Carolina, Tennessee, and Virginia, the firm pairs remote monitoring with local on-site support. For growing companies weighing their options, the firm offers a veteran-led team focused on operational excellence and lasting partnerships across the Southeast.

Founded Year: 1997

Company Size: 15 Employees

Support Hours: Mon-Fri 8:00 AM to 5:00 PM

Technologies: Outlook, Microsoft Office 365, Autotask, GoDaddy Hosting, Mobile Friendly +6 more

Partners: Amazon, StorageCraft, Avaya, Cisco, Dell

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Business Data Solutions - Managed IT Service Provider

Business Data Solutions

Managed IT and cybersecurity in Lenoir, North Carolina

VerifiedLenoir, North Carolina, United Statesinformation technology & services

Since 2001, Business Data Solutions, Inc. has provided managed IT services in Lenoir, North Carolina, proactively managing entire network infrastructures. The company offers managed IT, IT helpdesk, cybersecurity with MDR and EDR, Microsoft 365 and Azure support, VoIP and wireless networking with site surveys. Education, financial services, government, healthcare, legal, manufacturing and nonprofit clients use its 24/7 monitoring and compliance ready services. As a partner of Aruba, Cisco Meraki, HPE, IBM, Microsoft, Ruckus, Veeam and WatchGuard, BDS matches solutions to client needs. Businesses comparing managed IT services in Lenoir will find local engineers and around the clock help.

Founded Year: 2001

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Java, .NET, Microsoft Azure, AWS, Salesforce +3 more

Partners: Aruba, Cisco Meraki, HPE, IBM, Microsoft, Ruckus, Veeam, WatchGuard

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CAC - Managed IT Service Provider

CAC

Managed IT services for Charlotte small businesses

VerifiedCharlotte, North Carolina, United Statesinformation technology & services

CAC Technologies delivers managed IT services in Charlotte, North Carolina through tiered support plans built for small teams and growing businesses. Plans cover proactive endpoint monitoring, patch management, managed antivirus, helpdesk support, Microsoft 365 administration, and backup with disaster recovery. Higher tiers add unlimited remote support and included on site hours. The Charlotte based team designs, deploys, and manages entire IT environments so clients can focus on running their business. Small businesses comparing IT support options in Charlotte will find clear plan options and Microsoft 365 expertise.

Founded Year: 2020

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, VMware, Cisco, Dell EMC

Partners: Microsoft

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CT Technology - Managed IT Service Provider

CT Technology

Managed IT and network services for Wilson, NC

VerifiedWilson, North Carolina, United Statesinformation technology & services

CT Technology Inc. delivers managed IT services in Wilson, North Carolina through full service IT support and monthly service agreements. With over 20 years in IT consulting, the firm handles cloud services, firewall protection, wired and wireless network design, VoIP phone systems, virtualization, and backup solutions. U.S. based technicians, most in the Carolinas, provide a single point of contact for every engagement. Businesses near Wilson, Goldsboro, and Greenville turn to CT Tech for projects and day to day support. Organizations comparing managed IT options in Wilson will find straightforward plans and local accountability.

Founded Year: 2008

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: 24x7x365

Technologies: Cloud Computing, Artificial Intelligence, Machine Learning, Big Data, DevOps +1 more

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CW IT Support - Managed IT Service Provider

CW IT Support

Managed IT and cybersecurity in Wilmington, North Carolina

VerifiedWilmington, North Carolina, United Statesinformation technology & services

Across North Carolina, CW IT Support is a managed service provider in Wilmington, delivering managed IT, cybersecurity, VoIP and backup solutions. From offices in Wilmington and Jacksonville, the local team supports organizations with 20 to 200 employees, including municipalities, healthcare practices, construction firms, manufacturers and CMMC regulated businesses. Plans include 24/7 monitoring, help desk support and proactive maintenance with transparent monthly reporting. The team answers 97 percent of calls live during business hours. Businesses comparing managed IT services in Wilmington will find a responsive local partner.

Founded Year: 2006

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: Monday to Sunday 8:00 AM to 9:00 PM; 24/7 support for existing clients

Technologies: Cloud Computing, Virtualization, Networking Technologies, Cybersecurity Tools, Backup Solutions +1 more

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Carolina Solutions Group - Managed IT Service Provider

Carolina Solutions Group

Microsoft cloud consulting for Wilson, North Carolina

VerifiedWilson, North Carolina, United Statesinformation technology & services

Carolina Solutions Group is a Microsoft cloud consultancy in Wilson, North Carolina focused on Microsoft 365 migrations and Azure security assessments. The North Carolina based team delivers architecture, design, consultation, implementation, and support for Microsoft Cloud environments. Services include Active Directory transformation projects, Microsoft 365 migrations, Azure security assessments, and mobile device solutions. A white label program lets other IT firms offer expert Microsoft Cloud services under their own brand. Businesses comparing Microsoft consulting in Wilson will find a team that leads with honesty and delivers practical value.

Founded Year: 2021

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Cloud Computing, Cybersecurity Tools, Backup and Recovery Solutions, VoIP Technology +1 more

Partners: Microsoft

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Centracomm Telephone Answering - Managed IT Service Provider

Centracomm Telephone Answering

Fayetteville live answering service since 1994

VerifiedFayetteville, North Carolina, United Statestelecommunications

Centracomm Telephone Answering has provided telephone answering services in Fayetteville, North Carolina, since 1994. The company offers live operator answering, virtual receptionist services, 24/7 coverage, after-hours phone support, call screening, order processing, and appointment scheduling. Physicians, home health providers, legal offices, property managers, and small businesses rely on its HIPAA compliant answering for medical clients. With decades of continuous operation, the Fayetteville team answers for clients nationwide. Bilingual support and flexible plans serve offices of every size. New clients can request a free consultation.

Founded Year: 1994

Company Size: 3 Employees

Technologies: Cloudflare DNS, Outlook, Microsoft Office 365, Google Cloud Hosting, WP Engine +6 more

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Channel - Managed IT Service Provider

Channel

Enterprise networking and security solutions in Raleigh

VerifiedRaleigh, North Carolina, United Statescomputer & network security

Channel Systems is an IT infrastructure solutions provider in Raleigh, North Carolina specializing in networking, security, storage and cloud. Founded in 2008, the company works as a technology advisor, connecting mid market and enterprise clients with the right platforms for their actual use cases. Services include network management, cybersecurity, cloud services, IT consulting and backup and disaster recovery, with depth in next generation firewalls, SIEM and secondary storage. Partners include Palo Alto Networks, Zscaler, Cohesity, Exabeam and Netskope. The Raleigh office serves North Carolina, Maryland, Virginia and Washington DC, with offices in Atlanta, Fairfax and Dallas. Businesses evaluating technology integrators in Raleigh can reach out to discuss their infrastructure goals.

Founded Year: 2008

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: SaaS (Software as a Service) platforms, CRM systems integration, Cloud computing, Data analytics

Partners: Exabeam, Cohesity, Palo Alto Networks, Zscaler, Netskope, Imperva, Infoblox, Gigamon +2 more

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Charlotte IT Solutions - Managed IT Service Provider

Charlotte IT Solutions

Full circle managed IT services in Charlotte, North Carolina

VerifiedCharlotte, North Carolina, United Statesinformation technology & services

A Charlotte fixture for 25 years, Charlotte IT Solutions is a managed service provider in Charlotte, North Carolina. The company offers a full circle approach to managed IT services and cybersecurity for small and mid sized businesses, with custom plans for firms from 10 to 100 employees. Services include managed IT services, managed security services, IT support, help desk outsourcing, cloud computing and network infrastructure support. Clients get proactive monitoring, data driven solutions and 24/7 emergency support. Companies comparing managed IT services in Charlotte will find a local partner with a satisfaction guarantee.

Founded Year: 1996

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: Monday to Friday 07:00-17:00; 24/7 emergency IT support

Technologies: Cloud Computing, VoIP, Network Security, Data Backup Solutions

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Clarity Technology Group - Managed IT Service Provider

Clarity Technology Group

Managed IT services in Raleigh, now part of CCS

VerifiedRaleigh, North Carolina, United Statesinformation technology & services

Clarity Technology Group, now part of Custom Computer Specialists, is a managed IT services provider in Raleigh, North Carolina. Founded in 2010 and acquired by CCS in 2023, Clarity delivers IT support, managed IT services, cloud services, cybersecurity, backup and disaster recovery, server virtualization and network management. The team serves healthcare, biotech, defense and AEC firms, with experience in Microsoft and VMware environments. The office at 7208 Acc Blvd supports clients across Raleigh and the East Coast. Companies comparing managed service providers in Raleigh can contact Clarity for a consultation.

Founded Year: 2010

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Java, Microsoft .NET, Azure, AWS, Artificial Intelligence +7 more

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Cloud Server Techs - Managed IT Service Provider

Cloud Server Techs

Managed IT and cloud services for Hertford, NC

VerifiedHertford, North Carolina, United Statesinformation technology & services

Cloud Server Techs provides managed IT services in Hertford, North Carolina, including cloud server hosting and fully managed IT for small businesses. Services include fully managed IT, backup and disaster recovery, Office 365 and G Suite backup, managed networking, VoIP, and Office 365 support. The team offers on site and remote solutions sized to each project or contract. A recent merger with ITPartners+ expanded the resources behind the Hertford area team. Businesses comparing IT providers in the Hertford area will find cloud hosting expertise with local, personal support.

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: Monday-Friday 7:30 AM - 5:00 PM

Technologies: Cloud Computing, Virtualization, Linux and Windows Servers, SSD Storage, IPv6 +1 more

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CloudKoala - Managed IT Service Provider

CloudKoala

Hosted virtual desktops and managed IT in Charlotte, NC

VerifiedCharlotte, North Carolina, United Statesinformation technology & services

Founded in 2002, CloudKoala is a managed service provider in Charlotte, North Carolina, delivering a hosted virtualization platform. The service replaces on site servers for small and midsize businesses, combining virtual machines, application hosting and cloud storage into one fully managed offering at a per user monthly price. Legal, financial, accounting, engineering and real estate firms use CloudKoala for 24/7 access from any device. Businesses comparing managed IT services in Charlotte will find a platform built for security and simplicity.

Founded Year: 2002

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: AWS, Microsoft Azure, Google Cloud Platform, Docker, Kubernetes +6 more

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CompNetSys - Managed IT Service Provider

CompNetSys

Managed IT support for small business in Raleigh

VerifiedRaleigh, North Carolina, United Statescomputer & network security

CompNetSys, also known as Computer Network Systems, is a managed IT services provider in Raleigh, North Carolina, serving small and medium sized businesses. With more than 20 years of combined experience, the team delivers managed IT services, help desk support, network management, cybersecurity, IT consulting and computer repair. The firm helps clients control technology costs while maintaining compliance with regulations such as HIPAA and PCI. Services cover both businesses and individual users. CompNetSys positions itself as a technology partner that strengthens the weakest links in a client's IT environment. Small businesses in Raleigh looking for responsive managed IT support can reach out to discuss their needs.

Founded Year: 2011

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cisco Networking, Microsoft Azure, VMware Virtualization, Cloud Computing, Network Security Technologies +1 more

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Complete Network - Managed IT Service Provider

Complete Network

Managed IT services in Charlotte with flexible support plans

VerifiedCharlotte, North Carolina, United Statesinformation technology & services

Complete Network is a Charlotte managed service provider based on Monroe Road in East Charlotte, founded in 2007, with a team of around 84 serving businesses across the region and beyond. The company specializes in managed IT, VoIP, server hosting, hyper-converged infrastructure and backup and recovery, working with partners including Cisco, Meraki, Dell, Lenovo and StorageCraft. With a sizable team and more than 15 years of experience, Complete Network can serve as a complete outsourced IT department for growing organizations, pairing reliable day-to-day support with infrastructure, communications and business continuity expertise. Its capabilities across managed IT, VoIP and infrastructure make it a strong fit for Charlotte businesses that want well-rounded, professionally managed technology. For organizations searching for managed IT services near them in Charlotte, or an MSP near me with a substantial team and broad capabilities, Complete Network is a strong option. From managed IT and VoIP to server hosting, hyper-convergence and backup and recovery, Complete Network covers the core needs of a modern workplace. As an established Charlotte managed service provider with a sizable team and over 15 years of experience, Complete Network is well suited to small and mid-sized organizations that want reliable, well-resourced IT support and a knowledgeable partner to handle their infrastructure, communications, security and day-to-day operations, backed by the depth and stability of an experienced regional managed services team serving the Charlotte business community.

Founded Year: 2007

Company Size: 84 Employees

Technologies: Cloudflare DNS, Gmail, Google Apps, Microsoft Office 365, CloudFlare Hosting +30 more

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Computer Connections - Managed IT Service Provider

Computer Connections

Healthcare IT and managed services in Wilmington, NC

VerifiedWilmington, North Carolina, United Statescomputer networking

Computer Connections Inc. is a managed IT services provider in Wilmington, North Carolina with deep experience in healthcare IT and HIPAA compliance. Services include HIPAA compliant email, cloud services, secure online backup, network security, and EMR support for medical practices. Firewalls, intrusion detection, antivirus, and vulnerability testing protect business networks around the clock. Since 1994, the company has served businesses in Wilmington, Leland, and Hampstead. Healthcare practices comparing IT support options in Wilmington will find a team fluent in compliance and medical workflows.

Founded Year: 1994

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Platforms, Big Data, Artificial Intelligence, Machine Learning, Cybersecurity Tools +2 more

Partners: Cisco, Microsoft, VMware, EMC

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Computerbilities - Managed IT Service Provider

Computerbilities

Construction focused managed IT in Cary, North Carolina

VerifiedCary, North Carolina, United Statesinformation technology & services

Construction companies across the NC Triangle rely on Computerbilities, Inc., a managed service provider in Cary, North Carolina, for practical IT support. Founded in 1995, the company offers managed and co-managed IT for organizations with 10 to 250 supported users, covering help desk, device management, cybersecurity, backups, Microsoft 365 and VoIP phone services. General contractors, specialty contractors, engineers, architects and legal firms across the NC Triangle rely on its local team. Businesses comparing managed IT services in Cary will find a partner that understands job site realities.

Founded Year: 1995

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Platforms (Azure, AWS), Virtualization Technologies, Security Software, Networking Hardware +25 more

Partners: Microsoft

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Connect Tech - Managed IT Service Provider

Connect Tech

Managed IT support for Winston-Salem businesses

VerifiedWinston-Salem, North Carolina, United Statesinformation technology & services

Connect Tech is a managed service provider in Winston-Salem, North Carolina delivering managed IT, cybersecurity and disaster recovery. The firm builds flexible, custom custom IT solutions around each client requirements, with a stated mission of solving business challenges through technology and proven IT practices. Services include managed IT services, cybersecurity protection, and data backup and recovery solutions. The company publishes a Tech Minute blog and offers IT assessments for prospective clients. Small businesses comparing MSPs in Winston-Salem that want business minded consulting rather than one size fits all packages can consider Connect Tech.

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Embedded computing systems, ARM and x86 processors, Wireless communication technologies, IoT platforms, Rugged hardware +1 more

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Corban PC - Managed IT Service Provider

Corban PC

Proactive IT consulting and network support in Huntersville, NC

VerifiedHuntersville, North Carolina, United Statesinformation technology & services

Corban PC is an Information Technology and Services company located in the Charlotte, NC area. We provide economical solutions to IT Outsourcing services that can help you achieve balance between the cost of your technology and its benefit to your business.

Founded Year: 2005

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cisco Networking, VMware, Microsoft Windows Server +2 more

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CorpInfoTech - Managed IT Service Provider

CorpInfoTech

CMMC compliant managed IT in Charlotte, North Carolina

VerifiedCharlotte, North Carolina, United Statesinformation technology & services

CorpInfoTech is a managed security service provider in Charlotte, North Carolina, serving small and mid market businesses since 1997. Corporate Information Technologies, as the company is fully known, is a CMMC Level 2 certified MSP and CIS Controls accredited firm delivering fully and co-managed IT services with a security core. Defense contractors use its TAS for CMMC compliance program to meet NIST 800-171, DFARS and ITAR requirements. Services include managed IT services, managed security, cybersecurity, compliance support and IT consulting. Organizations comparing managed cybersecurity in Charlotte will find a compliance focused partner.

Founded Year: 1997

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24x7 monitoring

Technologies: Microsoft Azure, Amazon Web Services (AWS), Java, Python, .NET +4 more

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Cybernerds - Managed IT Service Provider

Cybernerds

Microsoft cloud security consulting from Gastonia, NC

VerifiedGastonia, North Carolina, United Statesinformation technology & services

Cybernerds is a Microsoft Cloud consultancy in Gastonia, North Carolina that engineers Intune, Azure, and Defender environments with precision. The firm designs, implements, and validates Microsoft Cloud environments including Intune, Autopilot, Azure, Entra ID, Defender, and Sentinel. Services span Azure infrastructure, cloud cybersecurity with 24/7 SOC monitoring, and full or co managed IT. A registered Microsoft Solutions Partner, the team serves financial services, construction, manufacturing, retail, education, and legal clients. Organizations comparing Microsoft consulting in Gastonia will find engineers who configure policies themselves rather than reading from scripts.

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: 24/7

Technologies: Microsoft 365, Azure, Cisco, VMware, Sophos +2 more

Partners: Microsoft

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Cyberplex - Managed IT Service Provider

Cyberplex

24/7 managed IT and support in Henderson, North Carolina

VerifiedHenderson, North Carolina, United Statescomputer & network security

Cyberplex Technologies LLC is a managed service provider in Henderson, North Carolina, offering managed and co-managed IT services. The Henderson based company has served regional businesses for 18 years with 24/7/365 monitoring and emergency response. Services include network support and security, IT consulting, infrastructure management, cloud integration, business continuity and VoIP phone systems. Property managers, lenders, municipalities and CPA firms rely on its fast response times. Businesses comparing managed IT services in Henderson will find a partner known for fast, personal service.

Founded Year: 2008

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: Monday to Friday 8:00am-5:00pm ET; 24/7/365 emergency support

Technologies: Cloud Computing, Cybersecurity Tools, Networking Technologies, Enterprise Software, Virtualization +1 more

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Cypress - Managed IT Service Provider

Cypress

Fully managed IT, security and AI in Greensboro, NC

VerifiedGreensboro, North Carolina, United Statescomputer networking

Cypress Networks has delivered managed IT services in Greensboro, North Carolina, since 2002. The local, all in house team of Microsoft certified professionals provides fully managed IT, Microsoft 365, security and AI consulting to businesses with 10 to 1,000 employees, with no call centers and no outsourcing. Services include managed IT services, Microsoft 365 management, cybersecurity, managed security, cloud services, network management and backup and disaster recovery. Companies comparing managed IT services in Greensboro will find a team that picks up the phone itself.

Founded Year: 2002

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cisco Networking Products, Ubiquiti Wireless Technology, Netgear Solutions, Meraki Cloud-Managed Networks, LAN/WAN Technology +2 more

Partners: Microsoft

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DataGroup - Managed IT Service Provider

DataGroup

Cybersecurity and managed IT in Greenville, North Carolina

VerifiedGreenville, North Carolina, United Statesinformation technology & services

Eastern Carolina businesses count on DataGroup Technologies, Inc., a managed service provider in Greenville, North Carolina, for cybersecurity and managed IT. With more than 21 years in the field, the company offers managed IT plans with live 24/7 tech support, managed security with an MDR security team, backup and disaster recovery and network management. Law firms, healthcare providers, nonprofits and real estate companies rely on its real time monitoring. Businesses comparing managed IT services in Greenville will find honest, personal service.

Founded Year: 2001

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Support Hours: Monday to Friday 08:00-18:00; 24/7 tech support

Technologies: Cisco Networking, Cloud Computing, VoIP, Wi-Fi Solutions, Firewalls and Security Appliances +1 more

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DefenDesk - Managed IT Service Provider

DefenDesk

Co-managed IT and cybersecurity in Winston-Salem

VerifiedWinston-Salem, North Carolina, United Statesinformation technology & services

Working alongside in-house IT teams, DefenDesk is a co-managed IT provider delivering managed IT services in Winston-Salem, North Carolina. The firm methodology assesses both technology infrastructure and business operations, then builds a phased roadmap aligned to client goals. Cybersecurity offerings include spam filtering and email encryption, managed firewall and intrusion detection, and security assessments, alongside cloud solutions, VoIP and data backup with disaster recovery. DefenDesk emphasizes giving back to the community and helping businesses grow with the right tools. Companies with internal IT staff comparing providers in Winston-Salem can consider DefenDesk for its co-managed model.

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cybersecurity Software, Security Information and Event Management (SIEM), Endpoint Detection and Response (EDR), Cloud Security Tools, Network Security Solutions

Partners: Microsoft

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Divergent IT - Managed IT Service Provider

Divergent IT

Proactive managed IT for Matthews, North Carolina

VerifiedMatthews, North Carolina, United Statesinformation technology & services

Divergent IT is a managed IT services provider in Matthews, North Carolina that keeps businesses secure, connected, and productive. With 27 plus years of experience, the firm offers proactive managed services, cybersecurity, cloud consulting, mobile device management, and technology strategy. Every client receives the full security stack with monthly managed plans matched to their needs. The Matthews team supports small businesses, growing companies, and enterprises with internal IT departments. Organizations comparing managed IT in Matthews will find a partner that pairs clear communication with fast, proactive response.

Founded Year: 2019

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 9 AM - 5 PM by appointment

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco Networking, Dell hardware +2 more

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Diversified Technology Group - Managed IT Service Provider

Diversified Technology Group

Carrier agnostic technology consulting in Charlotte, NC

VerifiedCharlotte, North Carolina, United Statesinformation technology & services

Diversified Technology Group is a technology consulting firm in Charlotte, North Carolina, guiding clients to the right services and vendors. With more than 20 years of telecom and IT experience, the firm uses over 200 partner relationships to match businesses with the right technology through a carrier agnostic approach. Offerings include discovery sessions, expert workshops on Microsoft licensing, AI strategy, security planning and network planning, plus paid assessments covering AI readiness, penetration testing, risk, infrastructure and cloud security. Companies comparing technology consulting in Charlotte will find practical, unbiased guidance.

Founded Year: 2017

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure, Power Platform, SharePoint, Dynamics 365 +3 more

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DreamNet Computers - Managed IT Service Provider

DreamNet Computers

Computer repair and data recovery in Wake Forest

VerifiedWake Forest, North Carolina, United Statesinformation technology & services

DreamNet Computers is a computer repair shop in Wake Forest, North Carolina, serving Raleigh and the surrounding Research Triangle. Founded in 1999, the company specializes in computer and laptop repair, data recovery, data destruction, custom built computers and refurbished computer sales. Additional services include backup and disaster recovery, network management through WiFi and wired installation, cloud computing setup and hardware procurement. DreamNet stocks thousands of hard to find and obsolete parts and offers laptop loaners while systems are repaired. The shop serves individual consumers, businesses, schools, healthcare providers and government agencies across Apex, Cary, Durham, Raleigh and nearby towns. Customers in Wake Forest can stop by or schedule on-site service.

Founded Year: 1999

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Windows, Cloud Platforms, Network Infrastructure, Cybersecurity Tools, Data Backup Solutions

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Dunvipe - Managed IT Service Provider

Dunvipe

IT support and security services for Carrboro, NC

VerifiedCarrboro, North Carolina, United Statesinformation technology & services

Dunvipe provides IT support in Carrboro, North Carolina with a focus on network infrastructure, security, and data recovery services. Established in 2003, the company offers enterprise networking, server infrastructure, security solutions, CCTV installation, and professional support today. A structured process moves from assessment and solution design through implementation, monitoring, and optimization. Support runs 24/7 with remote assistance, on site service, and emergency response. Businesses comparing IT support in Carrboro will find a team with two decades of infrastructure and security experience.

Founded Year: 2003

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: 24/7

Technologies: Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP), Windows Server, VMware +2 more

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Dynamic Quest - Managed IT Service Provider

Dynamic Quest

Greensboro managed IT with a regional data center

VerifiedGreensboro, North Carolina, United Statesinformation technology & services

Founded in 2000, Dynamic Quest delivers managed IT services in Greensboro, North Carolina, for enterprises and mid-sized businesses across the Southeast. The company operates a data center at its Greensboro headquarters and offers managed IT, cybersecurity, cloud services, disaster recovery, application support, and virtual CIO services. Offices in North Carolina, Georgia, and Florida support clients in manufacturing, healthcare, finance, and legal. A 24/7/365 help desk keeps systems monitored and protected. Enterprises and mid-sized firms weighing their options gain a large regional team with deep infrastructure resources.

Founded Year: 2000

Company Size: 220 Employees

Support Hours: 24/7/365

Technologies: Google Search Console, Sage Intacct, Valimail, Microsoft Email Providers, Microsoft Exchange Online +106 more

Partners: Amazon, Webroot, Intel, HP, Fortinet

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ESP - Managed IT Service Provider

ESP

Managed IT, VoIP, and print for Conover NC businesses

VerifiedConover, North Carolina, United Statesinformation technology & services

ESP is a managed IT services provider in Conover, North Carolina, serving small businesses across the Catawba Valley since 1998. The company pairs managed IT with VoIP business phone systems and managed print services, keeping networks monitored, phone systems reliable, and printers running. ESP partners with carriers such as GoTo, 8x8, Vonage, Nextiva, and RingCentral, and in 2026 earned a seat on the GoTo Partner Advisory Board. The team also resells business internet from providers including Spectrum Business, AT&T Business, Metronet, Brightspeed, T-Mobile, and Verizon. For local companies comparing managed service providers in Conover, ESP brings IT, voice, and print under one vendor.

Founded Year: 1998

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: AWS cloud, Microsoft Azure, Java, Python, JavaScript +1 more

Partners: GoTo, 8x8, Vonage, Nextiva, RingCentral, Spectrum Business, AT&T Business, Metronet +3 more

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Enfuse Technology Solutions - Managed IT Service Provider

Enfuse Technology Solutions

Proactive managed IT in Wilmington, North Carolina

VerifiedWilmington, North Carolina, United Statesinformation technology & services

Since 2011, Enfuse Technology Solutions has provided managed IT services in Wilmington, North Carolina, acting as an outsourced IT department for SMBs. The company delivers managed IT services, cloud services, managed security services, backup and disaster recovery and 24/7 remote monitoring. Nonprofits, financial services firms and accounting firms rely on its proactive planning, network security and email security training. With Cisco firewalls and Microsoft 365 expertise, the team safeguards data and guides technology planning. Businesses comparing managed IT services in Wilmington will find a partner focused on worry free technology.

Founded Year: 2011

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: Monday to Friday 8am-5pm; 24/7 remote monitoring

Technologies: Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft 365, Power BI +3 more

Partners: Cisco, Microsoft

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Managed IT Services Explained

Managed IT services refer to the practice of outsourcing day-to-day IT management and support to a third-party provider known as a Managed Service Provider (MSP). These companies handle everything from network monitoring and cybersecurity to cloud infrastructure and helpdesk support. Need the full research list by city and state? .

Businesses of all sizes use MSPs to reduce costs, improve reliability, and access specialized expertise without maintaining a large in-house IT team. From small businesses needing basic helpdesk support to enterprises requiring 24/7 SOC monitoring, MSPs serve every segment. For security-focused providers, see our MSSP list covering 15,000+ managed security service providers, or browse the top 100 managed service providers ranked by annual revenue.

Our directory helps you find the right provider by filtering across services offered, technologies used, geographic location, company size, and industry specialization. Microsoft-focused buyers can also explore the Microsoft MSP database for Azure MSPs and Microsoft Solutions Partner Partners, or browse the cloud MSP database covering AWS, Azure & Google Cloud providers.

Network Management

Monitoring, maintenance and optimization of IT networks

Cybersecurity →

Threat detection, SIEM, endpoint protection & compliance

Cloud Services

AWS, Azure, Google Cloud migration and management

Helpdesk Support

24/7 end-user support and IT issue resolution

Backup & Disaster Recovery

Data protection, BDR solutions and business continuity

Compliance Management

HIPAA, SOC2, PCI-DSS and regulatory compliance

Why Choose a Managed IT Services Provider?

MSPs help businesses of all sizes reduce costs, improve security, and focus on growth without the overhead of a full in-house IT team.

Reduce IT Costs

Pay a predictable monthly fee instead of expensive break-fix repairs and unpredictable IT bills.

24/7 Expert Support

Get round-the-clock helpdesk and monitoring from certified IT professionals without hiring in-house.

Enhanced Security

Protect your business with proactive threat monitoring, endpoint security, and compliance management.

Faster Growth

Free your team to focus on core business goals while your MSP handles all IT infrastructure needs.

What Are Managed IT Services?

Managed IT services refer to outsourcing day-to-day IT management and support to a third-party provider, a managed service provider, or MSP instead of handling everything with an in-house team. Under a managed IT services agreement, the provider proactively monitors your systems, handles helpdesk requests, manages your cloud environment, and keeps your network secure, usually billed as a predictable monthly fee per user or per device rather than hourly break-fix charges.

The term is sometimes confused with a few related but distinct concepts:

  • Managing information services / management information systems (MIS) refers to the broader discipline of using data and systems to support business decision-making. It's an older, more academic term; "managed IT services" is the modern, outsourcing-specific version most businesses are actually searching for.
  • IT service management (ITSM) is a framework (often built on ITIL) for how an organization designs, delivers, and improves IT services internally through ticketing systems, change management, and incident processes. A good MSP practices ITSM discipline internally, and many run on dedicated platforms; see our ranked comparison of the top ITSM tools if you're evaluating that layer specifically. ITSM itself is a methodology, not a service you buy the way you buy managed IT services.

What Do Managed IT Services Include?

Managed IT services and managed IT support typically include:

  • Network management: ongoing monitoring, maintenance, and optimization of business networks, often backed by dedicated network monitoring software
  • Cybersecurity and threat monitoring: endpoint protection, threat detection, and incident response; browse verified cybersecurity companies if security is your primary need
  • Cloud services: management of AWS, Azure, Google Cloud, and Microsoft 365 environments, via our cloud MSP database or Microsoft MSP list
  • Helpdesk and end-user support: day-to-day troubleshooting for employees
  • Data backup and disaster recovery: protecting business continuity, typically running on dedicated backup software
  • VoIP and unified communications
  • Compliance management: including HIPAA compliance software for healthcare and PCI compliance software for payment data, alongside SOC 2 and other frameworks
  • IT consulting: longer-term technology strategy and planning

A fully managed IT service covers all of the above under one contract. Some businesses instead choose co-managed IT, where an MSP works alongside an existing in-house IT team rather than replacing it; worth asking about if you already have internal IT staff.

MSP vs. MSSP vs. IT Service Management

These three terms get used interchangeably but mean different things:

  • MSP (Managed Service Provider): handles general IT management: networks, servers, cloud, and helpdesk.
  • MSSP (Managed Security Service Provider): specializes specifically in cybersecurity: threat detection, SOC services, SIEM, and incident response. Browse the MSSP list if you need security-first providers specifically, or compare SIEM platforms if you're evaluating the underlying tooling. Many MSPs now offer MSSP-level security as part of a bundled contract.
  • ITSM (IT Service Management): the internal framework or process discipline (often ITIL-based) an organization or provider uses to manage IT service delivery. See the ITSM tools comparison above for platform options. It's a methodology, not a type of provider.

If security is a priority, ask directly whether your MSP's contract includes MSSP-level monitoring or whether that's a separate add-on.

Benefits of Managed IT Services

Businesses move to managed IT services for a few consistent reasons: predictable monthly costs instead of unpredictable break-fix bills, round-the-clock monitoring and helpdesk access without hiring an in-house team, proactive threat detection instead of reactive cleanup after an incident, and the ability to free up internal staff to focus on core business instead of day-to-day IT firefighting. For a full breakdown of ROI and how managed IT compares to hiring in-house, see our complete guide to what an MSP does.

Who Uses Managed IT Services?

Managed IT services are used by businesses of nearly every size and sector, but a few groups have specific needs worth knowing about:

  • Small businesses typically need flat, predictable pricing scaled to a small headcount rather than enterprise-tier contracts. See our guide to managed IT services for small businesses.
  • Law firms need a provider familiar with legal software (Clio, iManage, PCLaw), attorney-client privilege obligations, and litigation hold requirements; a generalist MSP often isn't equipped for this. See our guide to managed IT for law firms.
  • Healthcare, finance, and government organizations typically need providers aligned to HIPAA, PCI-DSS, SOC 2, or FedRAMP requirements rather than general-purpose IT support. Our cybersecurity companies directory lets you filter by these specializations.

Find a Managed Service Provider Near You

Searching for "managed IT services near me" or "managed service provider near me"? Local response time matters when a server goes down, a local MSP can be on-site within hours, and local providers tend to know your state's specific compliance and data-breach requirements. Browse our MSP Near Me directory to find verified local providers by city, with documented on-site and remote SLAs.

Find the Right Managed IT Services Company in 3 Steps

Find the right managed IT services company in 3 simple steps

1

Choose Your Location

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Narrow results by industry, services offered, technologies used, or company size, or compare top-ranked providers if you want a curated shortlist first.

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Buyer's Guide

How to Choose an IT Managed Services Company

Use this checklist to evaluate any managed IT services provider before signing a contract.

01

Check Certifications

Microsoft Solutions Partner, Cisco Premier, AWS Advanced Partner verify on the provider's official partner portal.

02

Review SLA Response Times

Critical issues should have a 1-hour or less response SLA. Ask for a sample contract before committing.

03

Confirm Service Scope

Does the package include cybersecurity, cloud management, and compliance or just helpdesk?

04

Ask for Industry References

Request 2–3 client references in your specific industry (healthcare, finance, legal, etc.).

05

Evaluate Local Presence

For on-site support, confirm the MSP has technicians in your city with guaranteed response times.

06

Compare Pricing Models

Per-user, per-device, or flat-fee understand exactly what's included and what's billed extra.

Read the full guide: How to Choose a Managed Service Provider →

MSP Companies Database

Get verified IT decision-maker contacts for 180,000 managed service providers

CEO · CTO · IT Director · Phone · Email · LinkedIn

Frequently Asked Questions

Everything you need to know about managed IT services companies

What is a Managed IT Services company?
A Managed IT Services company (MSP) is a third-party provider that remotely manages a customer's IT infrastructure, end-user systems, and technology needs. MSPs provide services like network monitoring, cybersecurity, cloud management, helpdesk support, and data backup typically on a subscription or contract basis.
How do I choose the right MSP for my business?
When selecting a managed IT services provider, consider their industry expertise, certifications (Microsoft, Cisco, AWS), response time SLAs, service offerings, geographic coverage, and client reviews. Use our directory filters to narrow by state, services, and technologies to find the best match.
How do I find an IT managed services company near me?
Use our city-based locator at mspcompanies.us/msp-near-me to browse verified managed IT services companies by metro area. We cover 77+ US cities including Houston, New York, Dallas, Chicago, and Atlanta each with full company profiles and decision-maker contacts.
How much do managed IT services cost?
Managed IT services typically cost $100–$250 per user per month for small businesses, or $500–$5,000+ per month for flat-fee enterprise contracts. Pricing depends on the number of devices, users, services included (helpdesk, cybersecurity, cloud), and SLA response times. Read our full pricing guide for a detailed breakdown.
What should I look for when evaluating IT managed services companies?
Key factors: (1) Industry certifications Microsoft Solutions Partner, Cisco Premier, AWS Advanced; (2) Response time SLAs 1-hour or less for critical issues; (3) Service scope does it include cybersecurity, cloud, and compliance; (4) Local presence on-site support availability; (5) Client references in your industry. Use our directory filters to find companies matching all these criteria.
What is the difference between an MSP and an MSSP?
An MSP (Managed Service Provider) focuses on general IT management networks, servers, and helpdesk. An MSSP (Managed Security Service Provider) specializes specifically in cybersecurity threat detection, SOC services, SIEM, and incident response. Browse our dedicated cybersecurity companies directory at mspcompanies.us/cybersecurity-companies.
How many managed IT companies are in this directory?
This site publishes a browseable managed IT directory. Coverage is deepest in the United States with 77+ city directories, and also includes providers in the UK, Canada, Germany and Australia. For the full 180,000+ MSP research list by city and state, use Get List or see our Data Report.
Can I download the full list of managed IT companies?
Yes. We offer the complete database as a downloadable Excel file with all 180,000 companies, including emails, phone numbers, LinkedIn profiles, and decision-maker contacts. Visit our Data Report page to view pricing and download options.

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