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Managed IT Services Directory

Browse Top Managed IT Services Companies and MSPs

Looking for managed IT services? A managed service provider (MSP) is a third-party company that remotely manages your IT infrastructure, end-user systems, and technology on an ongoing basis: network monitoring, cybersecurity, cloud management, helpdesk support, and data backup, typically for a flat monthly fee. MSPCompanies.us is a directory of 180,000+ verified managed IT services companies across the USA, UK, and worldwide. Browse the full MSP directory by city and state to filter by location, industry, services, and technologies, or keep reading to understand exactly what managed IT services are and how to choose one.

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North Carolina
altaCloud solutions - Managed IT Service Provider

altaCloud solutions

Cashiers single-provider IT for western NC businesses

VerifiedCashiers, North Carolina, United Statesinformation technology & services

Built around a single-provider model, altaCloud Solutions offers managed IT services in Cashiers, North Carolina, for small and midsize businesses. The firm handles network design and monitoring, managed IT with patching and backup, VoIP phone systems, point-of-sale implementation, ecommerce development, websites, and IT strategy. Serving clients across western North Carolina and the upstate region, the team brings decades of enterprise-level IT and commerce experience to smaller organizations. For Cashiers businesses weighing their options, the firm offers one team responsible for every system, from network to checkout.

Founded Year: 2012

Company Size: 2 Employees

Technologies: Outlook, Google Cloud Hosting, Zoho Email, Mobile Friendly, Woo Commerce +5 more

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celito - Managed IT Service Provider

celito

Managed IT, fiber internet and voice solutions in Raleigh

VerifiedRaleigh, North Carolina, United Statesinformation technology & services

Celito provides managed IT services in Raleigh, North Carolina, combining managed IT, business fiber internet, voice and data center hosting. Serving the Carolinas for more than 25 years, the company owns and operates its own fiber network and backs every service with responsive local support instead of call centers. Its five core solutions cover managed IT, dedicated internet, VoIP, data center hosting and connectivity for apartment and condo communities. For Raleigh businesses comparing providers, Celito pairs regional roots with the scale to support multi-location operations.

Founded Year: 1999

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

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gTECHserv - Managed IT Service Provider

gTECHserv

Veteran-owned managed IT for Charlotte businesses

VerifiedCharlotte, North Carolina, United Statesinformation technology & services

gTECHserv is a veteran owned managed IT services provider in Charlotte, North Carolina serving small and mid sized businesses since 2000. Managed IT services include full monitoring, maintenance, and support, plus cybersecurity protection, cloud services and migration, and help desk with on site support. The Charlotte based team emphasizes proactive prevention, clear monthly pricing, and a security first approach. Local technicians serve law firms, construction companies, and financial services firms. Businesses comparing managed IT in Charlotte will find a veteran owned team with local, hands on support.

Founded Year: 2000

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), VMware, Cisco, Microsoft 365 +3 more

Partners: Microsoft

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iTi Communications - Managed IT Service Provider

iTi Communications

Hybrid IT and managed services in Charlotte, NC

VerifiedCharlotte, North Carolina, United Statesinformation technology & services

iTi Communications is a Charlotte, North Carolina hybrid IT firm offering managed IT services in Charlotte with 24x7x365 network monitoring. The company provides managed security services including managed SIEM, firewall and SD-WAN, plus systems integration covering data center modernization, next generation networks and data security. Its engineers deliver tier 2 and 3 support for data center, network, security and collaboration environments, along with patch management and managed data backups. The Charlotte office sits at 1111 Metropolitan Avenue. Organizations comparing hybrid IT partners in Charlotte can schedule a consultation.

Founded Year: 2010

Revenue: $5 mil. - $10 mil.

Support Hours: 24x7x365

Technologies: Cisco, Avaya, Microsoft Teams, Cloud Computing, VoIP +2 more

Partners: Cisco, Zerto, Fortinet, f5, EMC²

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iVi - Managed IT Service Provider

iVi

Enterprise co-managed IT services in Raleigh

VerifiedRaleigh, North Carolina, United Statescomputer networking

Intelligent Visibility, known as iVi, is an enterprise co-managed IT services provider based in Raleigh, North Carolina. Founded in 2015 and ranked in the CRN MSP 500 Pioneer category for 2026, the company partners with enterprise IT teams to modernize infrastructure, automate operations and co-manage complex environments. Services include managed IT services, network management, cloud services, cybersecurity with Zero Trust and SASE architecture, server and virtualization, contact center UCaaS and IT consulting. Technology partners include AWS, Cisco, Palo Alto Networks, Nutanix, Zscaler and Pure Storage. Engineers deliver nationwide coverage 24x7x365. Enterprises in Raleigh evaluating a co-managed IT partner can contact iVi for a conversation.

Founded Year: 2015

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24x7x365

Technologies: Cloud-Based Software, AI and Machine Learning, IoT Sensors, Big Data Analytics, Mobile Applications +1 more

Partners: AWS, Arista, Cisco, Cato Networks, Palo Alto Networks, Nutanix, Pure Storage, LogicMonitor +1 more

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neteffect technologies LLC - Managed IT Service Provider

neteffect technologies LLC

Charlotte managed IT and telecom partner since 1991

VerifiedCharlotte, North Carolina, United Statesinformation technology & services

neteffect technologies is a Charlotte managed service provider founded in 1991 and based on Lenox Pointe Drive in South Charlotte, with a team of around 42 delivering managed IT, cloud and networking services to businesses across the region. The company specializes in managed IT, Desktop-as-a-Service, backup and recovery, networking and Wi-Fi and web hosting, working with partners including Microsoft, VMware, Citrix, Google and Fortinet. With roots dating to 1991, neteffect brings more than three decades of experience and a rare depth of knowledge to the Charlotte market, with strong capabilities across managed IT, virtualization and networking. Its ability to serve as a complete outsourced IT department makes it a fit for small and mid-sized organizations that want reliable, well-managed technology. For Charlotte businesses searching for managed IT services near them, or an MSP near me with deep experience and a long local track record, neteffect technologies is a credible option. From managed IT and DaaS to backup and recovery, networking and web hosting, neteffect covers the core needs of a modern workplace. As one of Charlotte's most experienced managed service providers, with roots going back to 1991, neteffect technologies is well suited to small and mid-sized companies that value stability, experience and a knowledgeable local partner they can trust with their systems, networks and long-term technology strategy, backed by more than thirty years of dependable service to the Charlotte business community.

Founded Year: 1991

Company Size: 42 Employees

Technologies: Cloudflare DNS, Outlook, Google Analytics, Gauges, Bootstrap Framework +11 more

Partners: Microsoft, Cisco, Lenovo, Fortinet

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theONbutton - Managed IT Service Provider

theONbutton

IT support for homes and small business in Durham, NC

VerifiedDurham, North Carolina, United Statesinformation technology & services

theONbutton provides IT support in Durham, North Carolina, for homes, home offices and small businesses. The company offers remote help and on-site service covering computer repair, networking, smartphones and tablets, audio and video setups, and software training. It also installs HIPAA compliant electronic medical record systems and performs HIPAA technology assurance audits for practices concerned about compliance. The firm is vendor independent, so its recommendations are not driven by sales commissions. It suits Triangle residents and businesses that want plain-language technology help from a Durham based provider.

Founded Year: 2011

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Virtualization, Network Security, Windows Server, Microsoft Office 365 +2 more

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Managed IT Services Explained

Managed IT services refer to the practice of outsourcing day-to-day IT management and support to a third-party provider known as a Managed Service Provider (MSP). These companies handle everything from network monitoring and cybersecurity to cloud infrastructure and helpdesk support. Need the full research list by city and state? .

Businesses of all sizes use MSPs to reduce costs, improve reliability, and access specialized expertise without maintaining a large in-house IT team. From small businesses needing basic helpdesk support to enterprises requiring 24/7 SOC monitoring, MSPs serve every segment. For security-focused providers, see our MSSP list covering 15,000+ managed security service providers, or browse the top 100 managed service providers ranked by annual revenue.

Our directory helps you find the right provider by filtering across services offered, technologies used, geographic location, company size, and industry specialization. Microsoft-focused buyers can also explore the Microsoft MSP database for Azure MSPs and Microsoft Solutions Partner Partners, or browse the cloud MSP database covering AWS, Azure & Google Cloud providers.

Network Management

Monitoring, maintenance and optimization of IT networks

Cybersecurity →

Threat detection, SIEM, endpoint protection & compliance

Cloud Services

AWS, Azure, Google Cloud migration and management

Helpdesk Support

24/7 end-user support and IT issue resolution

Backup & Disaster Recovery

Data protection, BDR solutions and business continuity

Compliance Management

HIPAA, SOC2, PCI-DSS and regulatory compliance

Why Choose a Managed IT Services Provider?

MSPs help businesses of all sizes reduce costs, improve security, and focus on growth without the overhead of a full in-house IT team.

Reduce IT Costs

Pay a predictable monthly fee instead of expensive break-fix repairs and unpredictable IT bills.

24/7 Expert Support

Get round-the-clock helpdesk and monitoring from certified IT professionals without hiring in-house.

Enhanced Security

Protect your business with proactive threat monitoring, endpoint security, and compliance management.

Faster Growth

Free your team to focus on core business goals while your MSP handles all IT infrastructure needs.

What Are Managed IT Services?

Managed IT services refer to outsourcing day-to-day IT management and support to a third-party provider, a managed service provider, or MSP instead of handling everything with an in-house team. Under a managed IT services agreement, the provider proactively monitors your systems, handles helpdesk requests, manages your cloud environment, and keeps your network secure, usually billed as a predictable monthly fee per user or per device rather than hourly break-fix charges.

The term is sometimes confused with a few related but distinct concepts:

  • Managing information services / management information systems (MIS) refers to the broader discipline of using data and systems to support business decision-making. It's an older, more academic term; "managed IT services" is the modern, outsourcing-specific version most businesses are actually searching for.
  • IT service management (ITSM) is a framework (often built on ITIL) for how an organization designs, delivers, and improves IT services internally through ticketing systems, change management, and incident processes. A good MSP practices ITSM discipline internally, and many run on dedicated platforms; see our ranked comparison of the top ITSM tools if you're evaluating that layer specifically. ITSM itself is a methodology, not a service you buy the way you buy managed IT services.

What Do Managed IT Services Include?

Managed IT services and managed IT support typically include:

  • Network management: ongoing monitoring, maintenance, and optimization of business networks, often backed by dedicated network monitoring software
  • Cybersecurity and threat monitoring: endpoint protection, threat detection, and incident response; browse verified cybersecurity companies if security is your primary need
  • Cloud services: management of AWS, Azure, Google Cloud, and Microsoft 365 environments, via our cloud MSP database or Microsoft MSP list
  • Helpdesk and end-user support: day-to-day troubleshooting for employees
  • Data backup and disaster recovery: protecting business continuity, typically running on dedicated backup software
  • VoIP and unified communications
  • Compliance management: including HIPAA compliance software for healthcare and PCI compliance software for payment data, alongside SOC 2 and other frameworks
  • IT consulting: longer-term technology strategy and planning

A fully managed IT service covers all of the above under one contract. Some businesses instead choose co-managed IT, where an MSP works alongside an existing in-house IT team rather than replacing it; worth asking about if you already have internal IT staff.

MSP vs. MSSP vs. IT Service Management

These three terms get used interchangeably but mean different things:

  • MSP (Managed Service Provider): handles general IT management: networks, servers, cloud, and helpdesk.
  • MSSP (Managed Security Service Provider): specializes specifically in cybersecurity: threat detection, SOC services, SIEM, and incident response. Browse the MSSP list if you need security-first providers specifically, or compare SIEM platforms if you're evaluating the underlying tooling. Many MSPs now offer MSSP-level security as part of a bundled contract.
  • ITSM (IT Service Management): the internal framework or process discipline (often ITIL-based) an organization or provider uses to manage IT service delivery. See the ITSM tools comparison above for platform options. It's a methodology, not a type of provider.

If security is a priority, ask directly whether your MSP's contract includes MSSP-level monitoring or whether that's a separate add-on.

Benefits of Managed IT Services

Businesses move to managed IT services for a few consistent reasons: predictable monthly costs instead of unpredictable break-fix bills, round-the-clock monitoring and helpdesk access without hiring an in-house team, proactive threat detection instead of reactive cleanup after an incident, and the ability to free up internal staff to focus on core business instead of day-to-day IT firefighting. For a full breakdown of ROI and how managed IT compares to hiring in-house, see our complete guide to what an MSP does.

Who Uses Managed IT Services?

Managed IT services are used by businesses of nearly every size and sector, but a few groups have specific needs worth knowing about:

  • Small businesses typically need flat, predictable pricing scaled to a small headcount rather than enterprise-tier contracts. See our guide to managed IT services for small businesses.
  • Law firms need a provider familiar with legal software (Clio, iManage, PCLaw), attorney-client privilege obligations, and litigation hold requirements; a generalist MSP often isn't equipped for this. See our guide to managed IT for law firms.
  • Healthcare, finance, and government organizations typically need providers aligned to HIPAA, PCI-DSS, SOC 2, or FedRAMP requirements rather than general-purpose IT support. Our cybersecurity companies directory lets you filter by these specializations.

Find a Managed Service Provider Near You

Searching for "managed IT services near me" or "managed service provider near me"? Local response time matters when a server goes down, a local MSP can be on-site within hours, and local providers tend to know your state's specific compliance and data-breach requirements. Browse our MSP Near Me directory to find verified local providers by city, with documented on-site and remote SLAs.

Find the Right Managed IT Services Company in 3 Steps

Find the right managed IT services company in 3 simple steps

1

Choose Your Location

Filter by state or city to find MSPs near your business or target market.

2

Apply Filters

Narrow results by industry, services offered, technologies used, or company size, or compare top-ranked providers if you want a curated shortlist first.

3

Request Full Data

Get the complete dataset with emails, phone numbers, and decision-maker contacts via our MSP list or custom data report.

Buyer's Guide

How to Choose an IT Managed Services Company

Use this checklist to evaluate any managed IT services provider before signing a contract.

01

Check Certifications

Microsoft Solutions Partner, Cisco Premier, AWS Advanced Partner verify on the provider's official partner portal.

02

Review SLA Response Times

Critical issues should have a 1-hour or less response SLA. Ask for a sample contract before committing.

03

Confirm Service Scope

Does the package include cybersecurity, cloud management, and compliance or just helpdesk?

04

Ask for Industry References

Request 2–3 client references in your specific industry (healthcare, finance, legal, etc.).

05

Evaluate Local Presence

For on-site support, confirm the MSP has technicians in your city with guaranteed response times.

06

Compare Pricing Models

Per-user, per-device, or flat-fee understand exactly what's included and what's billed extra.

Read the full guide: How to Choose a Managed Service Provider →

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Frequently Asked Questions

Everything you need to know about managed IT services companies

What is a Managed IT Services company?
A Managed IT Services company (MSP) is a third-party provider that remotely manages a customer's IT infrastructure, end-user systems, and technology needs. MSPs provide services like network monitoring, cybersecurity, cloud management, helpdesk support, and data backup typically on a subscription or contract basis.
How do I choose the right MSP for my business?
When selecting a managed IT services provider, consider their industry expertise, certifications (Microsoft, Cisco, AWS), response time SLAs, service offerings, geographic coverage, and client reviews. Use our directory filters to narrow by state, services, and technologies to find the best match.
How do I find an IT managed services company near me?
Use our city-based locator at mspcompanies.us/msp-near-me to browse verified managed IT services companies by metro area. We cover 77+ US cities including Houston, New York, Dallas, Chicago, and Atlanta each with full company profiles and decision-maker contacts.
How much do managed IT services cost?
Managed IT services typically cost $100–$250 per user per month for small businesses, or $500–$5,000+ per month for flat-fee enterprise contracts. Pricing depends on the number of devices, users, services included (helpdesk, cybersecurity, cloud), and SLA response times. Read our full pricing guide for a detailed breakdown.
What should I look for when evaluating IT managed services companies?
Key factors: (1) Industry certifications Microsoft Solutions Partner, Cisco Premier, AWS Advanced; (2) Response time SLAs 1-hour or less for critical issues; (3) Service scope does it include cybersecurity, cloud, and compliance; (4) Local presence on-site support availability; (5) Client references in your industry. Use our directory filters to find companies matching all these criteria.
What is the difference between an MSP and an MSSP?
An MSP (Managed Service Provider) focuses on general IT management networks, servers, and helpdesk. An MSSP (Managed Security Service Provider) specializes specifically in cybersecurity threat detection, SOC services, SIEM, and incident response. Browse our dedicated cybersecurity companies directory at mspcompanies.us/cybersecurity-companies.
How many managed IT companies are in this directory?
This site publishes a browseable managed IT directory. Coverage is deepest in the United States with 77+ city directories, and also includes providers in the UK, Canada, Germany and Australia. For the full 180,000+ MSP research list by city and state, use Get List or see our Data Report.
Can I download the full list of managed IT companies?
Yes. We offer the complete database as a downloadable Excel file with all 180,000 companies, including emails, phone numbers, LinkedIn profiles, and decision-maker contacts. Visit our Data Report page to view pricing and download options.

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