7tech
Verified profileManaged security services with a San Antonio SOC
Team size
9 employees
Founded
2012
Support hours
24/7 service desk
About 7tech
7tech has served Texas organisations in the United States since 2012 from San Antonio, where its private Security Operations Center is staffed only by its own full time employees. Because the firm runs security operations itself rather than reselling another company service, one team owns prevention, detection and response when an incident lands. Managed IT includes a 24/7 service desk, workstation and server support, patching and monitoring, with a 20 minute average human response and about 80 percent of tickets closed the same day. Compliance support covers NIST 800 171, HIPAA and the FTC Safeguards Rule, plus CMMC readiness help for organisations working toward certification. Clients include manufacturers, construction firms, nonprofits and other mid sized organisations running 25 to 600 workstations, and the firm reports 94 percent client retention and work with more than 80 businesses and 3,000 end users.
Services
- Managed IT Services
- Cybersecurity
- Cloud Services
- IT Consulting
- Network Services
- Backup & Disaster Recovery
- IT Support
- Microsoft 365
- Endpoint Security
- Penetration Testing
Who they work with
Client focus
Specialization
Service area
Industries served
Certifications and compliance
Technology and partners
Technologies
Frequently asked questions
What managed security services does 7tech offer in San Antonio?
7tech runs managed security services from its own private Security Operations Center in San Antonio. Its own employees handle prevention, detection and response, so client data stays inside one United States based team instead of passing through a rented third party operations center.
Who does 7tech serve and where?
7tech serves Texas organisations running 25 to 600 workstations, including manufacturers, construction firms, nonprofits and other mid sized operations. Every engineer, technician and security specialist on an account is a full time 7tech employee based in the United States, with no outsourced staff.
How quickly does 7tech respond to support requests?
7tech answers support requests in 20 minutes on average, with average resolution under three hours and about 80 percent of tickets closed the same day. A person answers the phone during business hours, and the service desk runs 24 hours a day for client teams.
