CX IT Services
Verified profileManaged IT and cybersecurity in Melbourne, Australia
Team size
1 employees
Founded
2019
Support hours
24/7 network monitoring
About CX IT Services
CX IT Services is headquartered at 607 Bourke Street in the Melbourne CBD, Australia, and manages the full IT stack for growing businesses under one fixed monthly fee. The managed service covers cybersecurity, cloud, helpdesk, phones and AI automation, with a one hour response target and most calls answered within 15 minutes, plus 24/7 network and endpoint monitoring that spots problems before clients feel them. Security work includes endpoint detection and response, email security and anti phishing, multi factor authentication, firewall management, security awareness training and a structured ACSC Essential Eight program. As a Microsoft Cloud Solution Provider and partner of Microsoft, 3CX and Sophos, the team manages Microsoft 365 licensing, Teams, SharePoint, OneDrive, Exchange Online and Azure, and deploys Copilot for clients.
Services
- Managed IT Services
- Cybersecurity
- Cloud Services
- IT Consulting
- Backup & Disaster Recovery
- IT Support
- Microsoft 365
- Penetration Testing
- VoIP
- Help Desk
Who they work with
Client focus
Specialization
Service area
Industries served
Technology and partners
Partners
Technologies
Frequently asked questions
What managed security services does CX IT Services offer in Melbourne?
CX IT Services includes cybersecurity in its managed IT in Melbourne, with endpoint detection and response, email security, multi factor authentication and firewall management. The Melbourne team also runs 24/7 network monitoring and a structured Essential Eight program for clients with compliance duties.
Who does CX IT Services serve and where?
CX IT Services serves Melbourne businesses with 10 to 200 staff, including law, accounting, medical, engineering, construction, real estate and not for profit clients across Australia. Growing firms that want IT, cloud, phones and security from one provider use its fixed fee service.
How fast does CX IT Services respond in Melbourne?
CX IT Services works to a one hour response target in Melbourne, with most requests answered within 15 minutes. Managed clients get business hours helpdesk support plus 24/7 monitoring and escalation, and on site technicians are available in every Australian state.
