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Terminal B

Verified profile

Managed IT and cloud services in Austin Texas

Austin, Texas, United States information technology & services

Team size

9 employees

Founded

2004

Support hours

24/7/365 support

About Terminal B

Terminal B is headquartered in Austin, Texas, in the United States, and has delivered on demand, managed and cloud services since 2004 as a privately and locally owned firm with no private equity owners. Its Skytivity range joins a secure help desk, system administration services and a full managed services plan at a flat per user rate. The help desk runs 24/7/365 by chat, phone and email, while the managed plan adds backend infrastructure care for firms with junior or generalist in house staff. Standard security includes next generation endpoint detection and response, automated patching, mobile device management, multi factor authentication and continuous security awareness training with phishing simulations. Paid upgrades add 24/7 SOC monitoring, zero trust security, SIEM, penetration testing and Azure Virtual Desktop.

Services

  • Managed IT Services
  • Cybersecurity
  • Cloud Services
  • IT Consulting
  • IT Support
  • Microsoft 365
  • Data Center Services
  • Help Desk
  • IT Infrastructure

Who they work with

Specialization

Microsoft cloud focused managed IT and cybersecurity

Service area

Austin, Texas, United States

Industries served

HealthcareFinanceManufacturingLegal

Certifications and compliance

NIST HIPAA HITECH ITAR GMP

Technology and partners

Partners

Microsoft

Technologies

Outlook

Frequently asked questions

What managed security services does Terminal B offer in Austin?

Terminal B includes endpoint detection and response, automated patch management, mobile device management, multi factor authentication and security awareness training in its Austin managed plans. Clients can add 24/7 SOC monitoring, zero trust security, SIEM and penetration testing for advanced compliance or regulatory needs.

Who does Terminal B serve and where?

Terminal B serves organisations across Central Texas from its Austin headquarters, including healthcare, life sciences, high tech, financial services, construction and venture capital clients. Many clients work under strict rules such as NIST, ITAR, HITECH, GMP and HIPAA and need evidence ready support.

What support hours does Terminal B provide?

Terminal B provides 24/7/365 support by chat, phone and email for Windows and Mac users through its Skytivity Secure Help Desk. The Austin firm offers the help desk as a co managed option too, so internal IT leaders can hand routine tickets to its team.

Topics

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