Titanium Computing
Verified profileManaged IT and cybersecurity for Austin businesses
Team size
9 employees
Founded
2016
Support hours
24/7 monitoring and critical response
About Titanium Computing
Titanium Computing runs the IT department for businesses of 10 to 250 people in Austin and Central Texas in the United States, combining support, security and strategy under one flat monthly agreement. A named engineer who knows the client network answers tickets, and the firm reports a 15 minute average first response during business hours, with an engineer on critical outages within 30 minutes at any hour and client uptime of 99.98 percent over the trailing year. Security services include endpoint detection, managed detection and response, email security, tested backups and a written incident response plan. Around a third of clients use co managed IT, keeping daily work in house while Titanium Computing supplies the security stack, after hours cover and escalation depth. Virtual CIO work covers budgets, roadmaps and vendor management with quarterly reviews.
Services
- Managed IT Services
- Cybersecurity
- IT Consulting
- Backup & Disaster Recovery
- IT Support
- Penetration Testing
- VoIP
- IT Infrastructure
Who they work with
Client focus
Specialization
Service area
Certifications and compliance
Technology and partners
Technologies
Frequently asked questions
What managed security services does Titanium Computing offer in Austin?
Titanium Computing provides endpoint detection and response, managed detection and response, email security, tested backups and incident response planning in Austin. Its engineers monitor systems around the clock and answer critical problems within 30 minutes, day or night, for local client teams.
Who does Titanium Computing serve and where?
Titanium Computing serves businesses with 10 to 250 people across Austin and Central Texas. Clients include firms that need a full IT department and firms with one internal IT person who needs security cover, after hours support and escalation help from senior engineers.
How fast does Titanium Computing respond when a problem hits?
Titanium Computing answers support requests in 15 minutes on average during business hours, and an engineer starts work on critical outages within 30 minutes at any hour. Response times sit inside client agreements as commitments, and the Austin team reviews performance with clients every quarter.
