vCloud Group
Verified profileManaged cloud and email security for Melbourne businesses
Team size
5 - 10 employees
Founded
2018
Revenue
$1 mil. - $5 mil.
Support hours
24/7
About vCloud Group
Operating from Level 17, 31 Queen Street in Melbourne, Australia, vCloud Group builds and supports its own cloud networking services for businesses in Australia and around the world. The group brings cloud computing, virtual networks, business continuity, cloud PBX and web hosting together on one platform, and its team maintains and supports everything itself rather than passing work to other providers. Security runs through the managed service, with unified email threat management against spam, phishing and ransomware, website protection against malicious links, multi factor authentication enforcement and managed anti malware using Webroot and BitDefender from one central portal. Devices are monitored in real time, patches are scheduled or pushed at once when urgent, and support is priced per user for up to five devices across office, home and mobile use. A help desk staffed by engineers runs 24/7 by phone, email, ticket and live chat.
Services
- Cloud and Managed IT Services
- Network and Infrastructure Solutions
- Cybersecurity Services
- Data Backup and Recovery
- IT Consulting and Support
Who they work with
Client focus
Specialization
Service area
Technology and partners
Partners
Technologies
Frequently asked questions
What managed security services does vCloud Group offer in Melbourne?
vCloud Group offers unified email threat management in Melbourne that stops spam, phishing, ransomware and malware in the cloud, plus intelligent website protection against malicious links. Its team also manages anti malware, patching and device monitoring for business computers and servers.
Who does vCloud Group serve and where does it provide support?
vCloud Group serves businesses that want one provider for cloud computing, phone systems, networks and security. The company is based in Melbourne and supports clients worldwide, including staff working from offices, homes and multiple sites, with services priced per user rather than per device.
How can a business get support from vCloud Group in Melbourne?
Businesses can reach vCloud Group in Melbourne at any hour because its help desk and customer support run 24/7. Clients can call 1800 825 683, email the team, raise a support ticket or use live chat, and they speak directly with engineers who handle the issue.
