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NinjaOne

information technology & services

NinjaOne is a cloud-native Unified IT Operations Platform that simplifies IT management for Managed Service Providers (MSPs) and corporate IT departments. Founded in 2013 and headquartered in Austin, Texas, the company…

Austin, Texas, United States 2000 employees Founded 2013Per-device/month, quote-based, no long-term contract
Expert Research MSP-Focused Review Pricing Included Pros & Cons Partner Programs

About NinjaOne

NinjaOne is a cloud-native Unified IT Operations Platform that simplifies IT management for Managed Service Providers (MSPs) and corporate IT departments. Founded in 2013 and headquartered in Austin, Texas, the company rebranded from NinjaRMM to NinjaOne in 2021/2022 to reflect its expanded offerings. The platform integrates various IT functions, including endpoint management, automation, monitoring, and security, into a single, user-friendly console. NinjaOne's core services include Unified Endpoint Management, Autonomous Patching, Remote Access & Support, Mobile Device Management, Backup and Data Protection, Helpdesk & Ticketing, and Documentation & Knowledge Base. The platform is designed to enhance technician efficiency, improve resilience, and reduce operational costs. With a global presence in over 140 countries and a customer base exceeding 35,000, NinjaOne is recognized for its innovative approach and strong market position, achieving a valuation of $5 billion following significant funding rounds.

Best For: SMB-focused MSPs consolidating their stack

Key Features

  • RMM
  • patch management
  • MDM
  • backup
  • remote access
  • endpoint task automation
  • ticketing

Pros & Cons

Pros

  • Top-rated ease of use & support
  • native multi-tenancy
  • fast feature velocity

Cons

  • MDM/ticketing newer than dedicated tools
  • reporting still maturing

Pricing

Per-device/month, quote-based, no long-term contract required

MSP Partner Program

Yes MSP Partner Program Available

MSP-first vendor: multi-tenant by design, per-device monthly pricing with volume discounts, free onboarding & training, dedicated partner support; MDM/backup as add-ons on the same agent.

Multi-Tenancy

Yes Multi-Tenant Architecture Supported

Integrations

ConnectWise PSAAutotaskHaloPSAIT GlueBitdefenderSentinelOneSplashtopTeamViewer

Technologies Used

Google Search CentralGoogle Search ConsoleApple Business ManagerAWS CloudAWS CloudAmazon Route 53Apple School ManagerMimecast

Keywords

it securityit managementit documentationdata protection backupit ticketingremote accessit operationsendpoint management

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Company Details

Location
Austin, Texas, United States
Founded
2013
Employees
2000
Industry
information technology & services
Pricing
Per-device/month, quote-based, no long-term contract required…
Best For
SMB-focused MSPs consolidating their stack
MSP Partner
Yes Partner Program
Multi-Tenancy
Supported
Social

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