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Top MSP Companies in Australia

Compare top MSP companies in Australia for managed IT, cybersecurity, cloud, and support services. Find trusted providers across Sydney, Melbourne, and more.

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Managed Service Providers in Australia

FocusNet Technology

FocusNet Technology

Perth, Western Australia, Australia

FocusNet Technology is an Australian IT specialist and digital services provider based in Perth, Western Australia. Founded in 2003, the company offers a range of IT solutions tailored to various industries, focusing on managed IT services, cyber security, cloud solutions, and custom software development. Their mission is to build strong partnerships with clients, ensuring reliable and efficient IT systems that enhance business performance. The company provides comprehensive managed IT services, particularly for small and medium enterprises, as well as larger organizations. Their cyber security services include audits and ongoing protection to safeguard client systems. FocusNet also delivers secure cloud solutions to improve flexibility and business continuity, along with custom software development to meet specific business needs. Additionally, they offer web development, graphic design, and premium hardware tailored to industry requirements. With a significant presence in the insurance sector, FocusNet partners with around 150 insurance brokers across Australia, serving a diverse client base.

Founded Year: 2003

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Amazon Web Services (AWS), Azure, Jamf, VMware +4 more

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Forefront IT Executive Consulting

Forefront IT Executive Consulting

Melbourne, Victoria, Australia

Forefront IT specialises in Virtual CIO services for growing businesses that need enterprise-level security and strategic IT leadership without the executive salary. We transform chaotic, organically-grown IT infrastructure into secure, scalable business assets that drive growth. The Challenge We Solve: Your business has grown, but your IT hasn't kept pace. You're dealing with data islands, security vulnerabilities, missing disaster recovery plans, and compliance gaps that are now limiting your growth and keeping you awake at night. Our Solution: We become your trusted IT leadership team - your Virtual CIO, CISO, and strategic technology partner. We don't just fix problems; we build the secure foundation that lets you scale with confidence. How We Keep Your Business Safe & Secure: 🛡️ Data Protection - Comprehensive security for your most valuable business assets ⚖️ Regulatory Compliance - ASIC-compliant systems that protect directors from liability 🚨 Disaster Recovery Planning - Business continuity when the unexpected happens 💰 Strategic IT Budget Planning - Technology investments aligned with growth objectives 🔒 Cybersecurity Architecture - Multi-layered protection against evolving threats 💼 Financial Systems Protection - Securing revenue streams and client financial data Why Choose Forefront IT: ✅ 20+ years of IT leadership experience ✅ Completely bespoke solutions - you only pay for what you need ✅ Industry specialists in legal, healthcare, real estate, and professional services ✅ Proven track record with zero successful cyber attacks across our client portfolio ✅ Monthly retainer model for predictable, all-inclusive IT leadership

Founded Year: 2023

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure, VMware, Sophos, Cybersecurity tools +1 more

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Fuji Solutions Group

Fuji Solutions Group

Murarrie, Queensland, Australia

At Fuji Solutions Group, we specialise in delivering top-notch technology solutions with a focus on personalised local service. Our offerings include: Products: ** Print and PC Hardware: High-quality printers and reliable computing devices. ** Telephony: Advanced telecommunication systems for seamless communication. ** Internet: Robust internet solutions to keep your business connected. ** Managed IT Services: Proactive IT management and support. ** Consulting Services: Expert guidance for your IT strategy and investments. Our new headquarters, combining our corporate office and warehouse facility, enables us to enhance our localised service while leveraging market-leading technology. Fuji Solutions Group is committed to helping your business succeed with the perfect blend of innovation and personalised support.

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, Cybersecurity Tools, Networking Equipment, Virtualization, Backup Solutions +1 more

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GCBlue

GCBlue

Sydney, New South Wales, Australia

GCBlue, founded in 2010, delivers secure, agile and cutting edge solutions for enterprise and midsize clients. GCBlue is based in Sydney but delivers solutions across Australia and internationally, having successfully delivered solutions across Australia as well as in Singapore, Malaysia, Thailand, Canada, South Africa and the Philippines.

Founded Year: 2010

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud platforms (AWS, Azure), Cybersecurity tools, Data analytics software, Enterprise software solutions +2 more

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Geeks Online

Geeks Online

Sydney, New South Wales, Australia

Geeks Online is a highly skilled IT services company that provides complete cost effective, managed computer services for small to medium sized businesses as well as individuals. The company's highly trained professionals are available 24 hours a day, 7 days a week providing managed services to ensure the health and efficiency of computers and servers, security services to protect valuable data and intellectual property, and efficient back up services for data storage.

Founded Year: 2008

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Cloud Computing, Windows Server, Networking Hardware, Cybersecurity Tools

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Genconnect

Genconnect

Sydney, New South Wales, Australia

Genconnect Technologies is dedicated to helping Australian businesses achieve success with the right IT solutions, enabling them to focus on what truly matters. We specialize in: - IT - Cabling - Networking - Audio-Visual Systems - Internet/NBN Solutions - Phone Systems - IT Managed Services As technology rapidly evolves, we simplify the journey for our clients by staying ahead of IT trends, securing their environments, and aligning IT strategies with business goals. With over 20 years of experience and strong partnerships with leading vendors, we support clients across corporate, government, and education sectors, guiding them through every step of their digital transformation journey.

Founded Year: 2023

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud infrastructure (Azure, AWS), Virtualization, Networking, Cybersecurity tools +2 more

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Genesis MSP

Genesis MSP

Melbourne, Victoria, Australia

Genesis MSP was established with the vision of providing the highest level of IT support and service. Today the company specializes in supplying premium IT & T management services and solutions to organisations throughout Australia. Our core areas include IT Managed Services and IP Networks. As an IT engineering organisation, our team consists of highly certified and experienced systems engineers and IT consultants. The continuous training and development of our people has strengthened our competencies and leadership, particularly in the area of IT security services. As an independent service provider, we support all major operating environments, including Microsoft, Novell, Linux, Mac OSX and Lotus Notes. With our head office in Port Melbourne with a branch in Sydney and affiliated offices in Brisbane, Adelaide, Perth and Canberra, Genesis MSP is perfectly positioned to provide enterprises with premium IT services.

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco Networking, Sophos Security +5 more

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Global Office Machines

Global Office Machines

Rydalmere, New South Wales, Australia

Global Office Machines (GOM) is a 100% Australian owned and operated company. Over the years, GOM has established itself as the industry leader and front runner in the provision of excellent customer service, reputable services, and sound solutions. All technicians at Global Office Machines have undergone extensive training, and our team displays an unprecedented dedication to providing customer care of the highest quality. Our key services are consistently carried out with efficiency and professionalism, and are not limited to printers alone, but also; plotters, photocopiers, fax machines, multifunction devices and more. Furthermore, we also offer genuine and compatible toners, inks, drums, printheads and plotter paper all delivered right to your door, and always at a competitive price. GOM strives to provide clients with the most competitive pricing and all round solutions for their business. As a service based business who excels in sales, GOM ensures that the printer we are selling you, whether it be a photocopier, plotter or small-office laser printer, is the most suitable device for your printing application. Simply put, Global Office Machines is "all about the service". Whether you are looking for machine repairs, to purchase a new printer, plotter or photocopier, or looking to buy consumables; we will continually endeavour to provide prompt and efficient service with an ongoing dedication to customer service. For all printer related enquiries, call 1300 882 852 and speak to one of our experts.

Founded Year: 1996

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure, VMware, Cisco, Citrix +3 more

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GM IT Consultants

GM IT Consultants

Perth, Western Australia, Australia

GM IT Consultants is an IT Services Management consulting and service delivery company based out of Belmont, Western Australia.

Founded Year: 2007

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Cybersecurity Tools, Data Storage Solutions, Networking Technologies, Virtualization +1 more

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Greenlight MSP

Greenlight MSP

North Strathfield, New South Wales, Australia

We are a group of skilled and knowledgeable computer specialists committed to offering small and medium-sized businesses in Sydney quick and dependable IT support services and solutions.

Founded Year: 2019

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft 365, Windows Server, Azure Cloud, VMware, Sophos Security +2 more

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GreenStar Technologies Australia

GreenStar Technologies Australia

Melbourne, Victoria, Australia

Victoria's Largest Smart Home Certified Dealer - 100% Australian and a family-owned company based in Melbourne, specialising in custom luxurious smart home automation solutions and design. Our Technology Designers work with clients and their contractors to design and transform the way they use smart technology in their home. Instead of engaging with multiple contractors, our experts are skilled across multiple technology solutions e.g. Electrician, A/V, Security, Heating & Cooling, Blinds & Shades… at GreenStar Technologies we're a one-stop shop, we provide everything you need all under one roof. With over 20+ years of experience, our team of Designers, Engineers, Electricians and Project Managers will provide advice, insight and creative solutions for homeowners, electricians, builders, architects, landscapers and contractors. Together through collaboration, we'll discover personalised solutions that are specifically important to your lifestyle while taking your architectural aspirations into consideration. We take pride in our world-class care of every client and thrive on our award-winning technology, referrals and strong recommendations. Bring your plans and workshop ideas and we'll bring your dream smart home to life.

Founded Year: 2014

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, Windows Server, Cloud Hosting, Cyber Security Tools

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GX2 Technology

GX2 Technology

Sydney, New South Wales, Australia

GX2 Technology - Wi-Fi That Works. GX2 Technology offers great guest Wi-Fi that works in the most difficult environments. Our leading technologies, flexible billing engines, 24-hour global guest support and background in hospitality mean that we understand Wi-Fi better than anyone else. Our global teams offer network design, bandwidth management services, software solutions and 24-hour guest support to enable world-leading hospitality, conference and lodging venues to stay ahead of their guests' ever-increasing Internet and bandwidth demands. Our customizable, intuitive Wi-Fi management tools and support help to ensure that you and your business are in control: · Network Designed to Maximize Bandwidth Utilization and AP Coverage · Customized Captive Portal to Integrate with your PMS and Generate Revenue · Web-Based Tools to Proactively Monitor, Manage and Alert · Real-Time Reporting on Bandwidth Utilization and Management Access by Device · Global 24 x 7 x 365 Guest Support and On-boarding We do the hard stuff well. GX2 Technology has offices in Sydney, Australia; London, England; and Denver, USA. We were awarded Ruckus Hospitality Partner of the Year 2013. Visit us at: www.gx2technology.com

Founded Year: 1997

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, Virtualization, Networking Solutions, Cybersecurity Tools, Data Storage Solutions

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Harbour MSP

Harbour MSP

Sydney, New South Wales, Australia

ABOUT HARBOUR MSP Harbour MSP provides a flexible range of secure, highly available IT infrastructure to support the demands of enterprise applications across Australasia. Our portfolio is designed to enable customers to build nearly any enterprise or web infrastructure with the right level of security and availability at the lowest possible cost. .

Founded Year: 2002

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Platforms, Network Security Technologies, Backup and Disaster Recovery Solutions, Remote Monitoring and Management (RMM) Tools, Virtualization Technologies

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Hunter ICT

Hunter ICT

Maitland, New South Wales, Australia

Hunter ICT, Computer Support, Supply and Repairs - Maitland

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Microsoft 365, Virtualization, Cybersecurity Tools, VoIP Technology +1 more

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Hutchison IT Solutions

Hutchison IT Solutions

Gold Coast, Queensland, Australia

Hutchison IT is your Gold Coast based, Australia-wide technology partner that are delivering Managed IT services, cloud migrations and end-to-end network solutions so growing businesses stay secure and productive. WHAT SETS US APART • 15+ years of proven results across SMB, mid-market and multi-site environments • Microsoft (M365, Azure, Defender, SharePoint), Ubiquiti, Cloudflare, Veeam & 3CX certified partners • Engineers who design, build and support everything from Wi-Fi 6 campus networks to solar-powered P2P links • "One invoice, one number to call" model that focuses on growth while we handle endpoints, licenses, backups and cyber-risk MANAGED & REMOTE IT SUPPORT • Business hours: help-desk with rapid response via Atera RMM • Azure AD device onboarding • Patch & asset management CLOUD & SECURITY • Microsoft 365 license optimization • Defender policy hardening & SOC alerting • Veeam Backup for M365 CONNECTIVITY & VOICE • Ubiquiti wired/wireless roll-outs • NBN TC4 / Enterprise Ethernet & SD-WAN • Hosted or on-prem 3CX VoIP WHO WE HELP • CTOs & IT managers of mid-sized firms needing extra hands or a full MSP • Growing SMEs on the Gold Coast, Brisbane, Sunshine Coast, Sydney & Melbourne • Property developers & hospitality groups seeking reliable, guest-ready networks Ready to cut downtime and tighten security? → Book a 15-minute discovery call with our team. (07 5619 5100)

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco Networking, Sophos Security Solutions +4 more

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Hyper IT

Hyper IT

Perth, Western Australia, Australia

Honest, Helpful & Human - Managed I.T. Services Our goal is to achieve the solutions our clients desire whilst maintaining excellent customer service.

Founded Year: 2005

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud computing, Cybersecurity solutions, Network Infrastructure

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I.T

I.T

Hervey Bay, Queensland, Australia

More Than Just IT Support Locally based in Hervey Bay, Bundaberg and Gympie. We provide services for Cisco, Dell, HP, Lexmark, Acer, Microsoft, Storagecraft, Kroll, ESET, Telstra and other industry leaders. Our services are provided to Education Queensland, Queensland Emergency Services, Queensland Government and many more well known organizations. Our services are highly trusted! The partnerships we have gained ensure we remain certified and qualified to stay on top of our game. We provide our clients with the very best I.T. services and products. Our engineers have a varied, large-ranging skills base. Most come from large corporate or military backgrounds nationally and overseas. This enables us to offer our clients top tier business experience and professional knowledge. Along with the provision of all types of hardware and software engineering, we provide professional, qualified business I.T. consultancy, management and support. Whether your business needs a full network or server installation, cloud management setup, disaster recovery plan or personal computer serviced, we are the QUALIFIED team for the job and have the clientele to prove it.

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure Cloud, Cisco Networking, VMware, Dell Hardware

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I.T by J.C

I.T by J.C

Sydney, New South Wales, Australia

IT Services for small and medium sized business. Generalist, specialising in email and archive migrations, Enterprise Vault (now Arctera), IT support services, Microsoft 365 services, Google services and everything else in between. Reach out for a chat. Oh, and starting to dabbling in the micro app space.

Founded Year: 2024

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Windows Server, VMware, Dell +2 more

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I.T. Beyond

I.T. Beyond

Perth, Western Australia, Australia

I.T. Beyond will deliver tailored solutions across all segments of your business. Based in Perth, we provide total business IT solutions to small and medium business. With over 25 years of experience we have grown with the changing needs of business, with particular expertise in new and emerging technologies, especially internet applications and development.

Founded Year: 1998

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, AWS Cloud, VMware, Cybersecurity Tools +4 more

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I.T. Three

I.T. Three

Bowen Hills, Queensland, Australia

Qualified Brisbane-based Technicians for all your Business IT Support Requirements At IT3 we provide a comprehensive range of services and products based on industry best-practice technologies and IT service frameworks. Our aim is to provide a single point of contact for our small and medium business clients, delivering efficient and effective services that allow them to focus on their own business operations without the concerns that come from managing a complex IT environment. With more than a decade of experience managing IT services across a broad range of industries our team has the skills, knowledge and committment to deliver the flexibility, performance, availability and security that you should expect from your IT assets. Call us today on 1300 882 297 or go to www.IT3.net.au for more information. Your One-Stop IT Shop! Fast, Friendly and Reliable We Specialise in Small & Medium Size Businesses Custom Packages / Deals to Suit Your Company 24hr Emergency Service Free 1hr Consultation For New Clients We have technicians certified and trained in: - IT Technical Support & Solutions... - Business IT Consulting - Desktop & End-user Support - Email & Application Support - Hardware & Software Sales & Installation - Hardware Repairs & Troubleshooting - Internet Provision & Support - Cloud Server & Site Hosting - Network Management & Engineering - Server Maintenance - Virtual Infrastructure Setup & Support - Website, Domain & DNS Hosting - Infrastructure Planning & Implementation - Clustering & High Availability - Disaster Recovery - 24/7 Onsite, Remote or Phone Support Microsoft Certified Technicians Microsoft Certified Professional (MCP) Microsoft Certified Systems Administrator (MCSA) Microsoft Certified Systems Engineer (MCSE) Microsoft Certified Trainer Microsoft Gold Partner Cisco Certified Network Associate (CCNA) Brocade Certified Fabric Professional Citrix Certified Professional

Founded Year: 2003

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure, VMware, Cisco, Cloud Computing +2 more

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IComm

IComm

Melbourne, Victoria, Australia

IComm is an Australian IT consultancy and integrator founded in 2001, specializing in unified communications, IT, and cloud services. With offices in North Melbourne and Sydney, the company serves clients across Australia. IComm is recognized for delivering innovative communication solutions that enhance business productivity and collaboration. The company offers a wide range of IT services, including unified communications integration, cloud services, managed IT services, cybersecurity solutions, and Microsoft 365 and Azure services. IComm leverages Microsoft Modern Work tools to create effective workplace solutions and is a Microsoft partner, enhancing its capabilities in cloud and collaboration technologies. IComm values a people-centric culture, emphasizing innovation, respect, and teamwork. Their commitment to fostering a collaborative workplace is reflected in their internal values, known as W.I.R.E. The company is dedicated to understanding client needs and providing tailored solutions that improve operational efficiency.

Founded Year: 2001

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud Computing, Virtualization, VoIP, Network Security Technologies, Collaboration Tools +1 more

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impeltec

impeltec

Melbourne, Victoria, Australia

impeltec offers its customers dependable and consistent IT services by following a model that emphasizes automation, standardisation and repeatability. Our expert modern workplace knowledge ensure that the technologies and services function smoothly, and that the customer is happy with the IT services they receive. impeltec values honest, friendly and long-term relationships with its customers. We strive to understand our customers' business and IT approach. By doing this, we aim to deliver the best quality and the most efficient and cost-effective solutions that suit our customers' needs. We collaborate with our customers, keeping in touch regularly through an open-door policy, ensuring a result where all parties can benefit from the experience. impeltec specialises in modern workplace services and cloud technologies. We have significant experience with creating and implementing SOE solutions for Windows with a high emphasis on automation, application packaging, desktop deployment projects, and Microsoft infrastructure and cloud technologies. We have strong IT skills in various device management platforms such as Microsoft Configuration Manager and Microsoft Intune. Under the old Microsoft partner program, impeltec was a Gold Microsoft Partner with the Cloud Platform and Cloud Productivity competencies; under the new program launched in 2022, impeltec is recognised as a Microsoft Solution Partner with the Infrastructure, Security, and Modern Work designations. impeltec focuses on Microsoft cloud technologies including Azure, Microsoft 365, Intune, Purview, Defender XDR, and Sentinel. We have a solid history of helping our customers shape their end-user computing IT strategy and direction and can help with planning activities for major transformation projects. impeltec has helped many clients from different industry sectors with their move to the Microsoft Cloud.

Founded Year: 2012

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud platforms (AWS, Azure, Google Cloud), AI and Machine Learning, Big Data technologies +4 more

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Infocom IT

Infocom IT

Sydney, New South Wales, Australia

Infocom IT is an IT Managed Services and Network Support company based in Sydney. Our focus on customer service and unique partnership approach are a step above the rest, with proactive, personalised network solutions that minimise downtime and maximise productivity.

Founded Year: 2002

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Windows Server +1 more

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Informatics

Informatics

Perth, Western Australia, Australia

Informatics is a data, analytics, and digital transformation consultancy. By engaging Informatics, businesses can access our knowledge, expertise, and energy together with our single-minded attention on bringing the best results. Using our experience and industry expertise we deliver real, measurable and profitable outcomes for our clients.

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, AWS, VMware, Cisco +5 more

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Informatix Australia

Informatix Australia

Townsville City, Queensland, Australia

Informatix Australia (formerly North Queensland Information Management Solutions) was formed in 1997 by Lawrence to meet the information management needs of health service providers in North Queensland. The service provided was all about assisting general practitioners and specialists to choose a practice and clinical management system that would meet their needs in managing the health information of their patients, whilst not slowing down or interfering with the consultation processes. It soon became apparent that whilst assisting clinicians to choose the right applications to suit the business and clinical needs of the practice, the service needed to also maintain the infrastructure and assist in the day to day "how do I" situations that arise from changes in procedures or workflow within the practice. Today Informatix Australia provides services across Australia based on this holistic solutions philosophy. Our client base consists of over 50 health service entities from single practitioner practices to large multi-site practices. We are not linked to any Medical Software Company, as we believe that different practices have different needs, however we do have strong links with the support teams of the mainstream applications such as BP Software, Genie, HCN, Houston, IntraHealth and ISoft, so that if we do not know the answer, or some functionality is missing or not functioning we can liaise on your behalf for a better end result without all the back and forth between hardware and software vendors. Because we believe in the complete electronic record, we specialise in remote access and web services technologies that allow for secure access to your health records regardless of where you are, and provide remote support for Australia's largest secure messaging provider. We actively work with vendors to assist them to bring integrated secure messaging to market so that it will follow not only the Australian Standard for HL7 properly, but that the workflows in the practice make sense and are not placing undue stress on the end user. In short, the entire Informatix Australia team believes in the principle that uninterrupted and efficient access to a complete patient health record – anytime, anywhere – is the foundation of better health care. Because it's not really about the computer, or the clinical management system you use, it's all about patient care.

Founded Year: 1997

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Amazon Web Services (AWS), Cisco Networking, VMware Virtualization, Microsoft 365 +2 more

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INFORMOTION

INFORMOTION

Sydney, New South Wales, Australia

INFORMOTION is a specialist professional services company trusted by organisations to help them address their critical information and data management challenges. Our modern approach leverages analytics, AI, and Machine Learning technologies to enhance human capabilities, automate processes, and securely manage data for optimal outcomes and risk mitigation. Our team possesses extensive expertise in records and information management, data governance, sensitive data management, and Microsoft 365. We assist in digitally transforming businesses to meet both corporate and regulatory demands efficiently and at scale. By visualising and comprehending your data, you can make informed, evidence-based decisions, secure high-value and sensitive information, and retain data only for necessary durations. INFORMOTION designs world-class enterprise information management solutions by integrating the robust capabilities of EncompaaS, Microsoft 365, Copilit and OpenText© Content Manager. These solutions aid government and regulated organisations in advancing their information and data management strategies, tackling increasingly complex business and regulatory challenges, and innovating safely. For more information, please visit our website.

Founded Year: 2012

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Office 365, Cisco, VMware, Windows Server +2 more

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Infront

Infront

Canberra, Australian Capital Territory, Australia

Since 1998, Infront has placed innovation at the heart of everything we do. We've always looked beyond the status quo, asking what our customers truly want to achieve, and then pushing boundaries to make it possible. Whether it's exploring emerging technologies, rethinking IT architecture, or challenging outdated systems, we've consistently taken a bold, solutions-oriented approach. Over the years, we've worked across core pillars like enterprise storage, backup and archiving, virtualisation, and Microsoft infrastructure, helping organisations reimagine how they operate and grow in a technology-first world. Our role has never just been about providing services. It's about creating real transformation. Today, Infront is proud to be known as The Hybrid Cloud Company. That name reflects more than just our offerings; it speaks to our mindset. We understand that moving to the cloud isn't always simple. There are real-world obstacles, from integration challenges to performance concerns. But instead of seeing these as roadblocks, we see them as opportunities, to innovate smarter, test deeper, and deliver solutions that work in the real world. We continue to evolve alongside our customers, helping them navigate complexity with confidence. By transforming how IT is built, managed, and consumed, we deliver technology that doesn't just support business, it accelerates it.

Founded Year: 1998

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, Amazon Web Services (AWS), Cisco, VMware +5 more

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Ink Systems // Newcastle's Premium IT MSP

Ink Systems // Newcastle's Premium IT MSP

West Wallsend, New South Wales, Australia

We closed Ink Systems / Newcastle IT in 2020, and would like to thank our loyal clients over the years for entrusting us with their infrastructure! Please look up The Network Crew Pty Ltd and LEOPARD.host to see what we're working on!

Founded Year: 2010

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Google Workspace, Azure Cloud, VMware, Cybersecurity Tools

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Innoitus

Innoitus

Melbourne, Victoria, Australia

Innoitus is an Australian company based in Melbourne, Victoria, operating in the information technology and services sector, as well as in insurance and business support services. Founded in 2012 and previously known as H M Technologies, Innoitus focuses on developing enterprise-grade security software and offers a variety of business support services. The company employs between 50 and 200 people and generates approximately $8 million in revenue. Innoitus provides enterprise-grade security software solutions that address gaps in IT security for businesses. Additionally, it offers services such as office administration, employment services, facilities support, investigation and security services, remediation and waste management, and travel arrangements. The company serves enterprise clients that require comprehensive IT security and business support, along with insurance-related services.

Founded Year: 2012

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), Power BI, .NET Framework, Java +5 more

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InScope IT

InScope IT

Launceston, Tasmania, Australia

InScope IT is an Managed Service Provider (MSP) headquartered in Tasmania, Australia. Our passion is helping others grow - our clients, our vendors and our staff. Our focus is to provide support and guidance to our clients about their IT Infrastructure and systems, helping them to use it effectively to reach their business goals. What makes us different is our flexibility in working with our clients and building true relationships, which are mutually beneficial. Our strong core values help us retain employees and clients alike, and our staff members are personable and dedicated to serving our clients to the best of their abilities. With Specialties in Cyber Security, Education Technology, Wireless Networking and Telephony we look forward to ensuring your IT Support is in scope.

Founded Year: 2021

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Windows Server, VMware, Cisco +2 more

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Insitec

Insitec

Canberra, Australian Capital Territory, Australia

Insitec is an Australian technology company founded in 2001, specializing in the design, construction, and maintenance of critical IT infrastructure and communications systems. It plays a key role in Australia's ICT backbone, focusing on complex IT solutions for government, defense, and corporate sectors. The company operates through three divisions: Insitec ICT, which provides IT engineering and networking services; Insitec MIS, a hub for Military, Intelligence, and Space Systems; and Insitec Cyber Resilience, dedicated to cybersecurity solutions. Insitec employs over 150 technical staff in Canberra and Melbourne, delivering services in systems integration, information management, business process automation, and security. Insitec has a strong partnership with the Australian Defence Force, leveraging its expertise in classified communication systems. The company also has a subsidiary, Insitec Inc., established in 2023, which focuses on defense, critical infrastructure, and maritime systems. Its customer base includes government agencies, defense organizations, emergency services, and corporate enterprises.

Founded Year: 2001

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, Amazon Web Services (AWS), VMware, Cisco Networking +1 more

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Int Tec Solutions

Int Tec Solutions

Mildura, Victoria, Australia

From our head office in Mildura to all of Australia: we are committed to bringing outstanding technical and service quality to our clients, so they can rest assured that their technology is safe hands as they focus on their core business. At Int Tec Solutions, our unwavering commitment to service excellence, business acumen and acting as a partner to our clients' success has led us to grow from humble beginnings as a small tech business in regional Victoria to become a market leader in technology consulting and services working with clients nationwide to mitigate their risk & cost while reducing downtime. Approaching our twenty-first year, we've built an exceptional reputation for our commitment to trust, integrity and best-practice. Our services have been utilised by large corporations, NFPs and government organisations, and we've even been recognised by Microsoft for our achievements in our field. We've come a long way, but we're not resting on our laurels. We love what we do, and we're looking forward to our second decade of helping businesses big and small to do great things for Australia.

Founded Year: 2000

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud computing, Cybersecurity tools, Networking hardware and software, Data backup technologies, Remote monitoring and management +1 more

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Integr8IT

Integr8IT

Bentleigh East, Victoria, Australia

We're not your typical crowd of IT geeks here at Integr8IT. We're passionate, energetic and personable. But above all else we're true professionals. As professionals, our focus is squarely centered upon you and your needs. Rather than try and sell you off the shelf packages, we take the time to fully understand your business – its issues, its challenges, its needs and most importantly its goals. We then develop technical solutions and tailor our services to meet your needs and help you overcome your challenges, so you can focus on doing what you do best. Since we first started out in 2000, we've seen the IT landscape evolve over and over again. At each stage, we've remained at the forefront, constantly innovating and embracing the latest technology so that we can deliver the best solutions to our clients. Solutions that keep them ahead of the game and performing at their best.

Founded Year: 2001

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud Computing, Microsoft 365, Azure, Virtualisation, Networking +1 more

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Integral IT Management Services

Integral IT Management Services

Melbourne, Victoria, Australia

Integral IT Management is a Specialised relationship and service based organisation that offers tailored solutions in all aspects of IT and managed print. Established in 2001, IITM is proudly Australian owned and operated consisting of no offshore support partners, preferring a localised presence and experience to ensure continuity, simplicity, and an optimal delivery of performance against customer expectations and requirements. This allows our customers to experience a priority touch point service that permits single contact partnerships to begin, evolve and flourish as their business does. This precise offering aligns directly with our core belief as an organisation, that above exceptional products and services, our relationships and customer experiences are our fundamental promise of delivery when building long lasting professional partnership. Our customers are businesses that range from small to large operations that value the importance of increasing performance, productivity and efficiency through a specifically designed solution, that is unique to their particular business environment.

Founded Year: 2001

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco Networking, Windows Server +3 more

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Integrated ICT

Integrated ICT

Perth, Western Australia, Australia

Integrated ICT is a Western Australian company delivering customised Information & Communications Technology services and solutions to businesses. We work with Local Government Authorities, Schools, Not for Profits, Health, Mining, Corporates and SME's to provide systems integration, customer support, and innovative solutions that suit their individual needs and offer value through more efficient day-to-day operations. Leveraging our years of experience and technical expertise, we aim to support your ICT strategic framework and deliver worry-free, reliable, cost effective, and efficient support, transforming your ICT to align with your organisational business goals. Driven by a passion for making a difference through ICT, and with the support of our partners, we are committed to consistently developing and delivering the most innovative, efficient, and transformative technology solutions and services tailored to our clients' needs.

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud computing, Virtualization, Network security, Data backup technologies

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Integrity Solutions Group

Integrity Solutions Group

Canberra, Australian Capital Territory, Australia

Empowering clients to achieve excellence through tailored solutions. Integrity Solutions Group (ISG) is a team of dedicated Specialists, who thrive on being able to deliver outcomes that truly meet our client's needs. We have a deep understanding of what technology means to your business, and how you can leverage from the latest and greatest technology to achieve your business outcomes in a more fluid and efficient way. We take pride in the fact that we have a holistic and common sense approach, for turning your business requirements into a solution that meets your needs. It is our responsibility to understand your organisational goals and to translate them into deliverables that can be tracked, bench marked and continually Improved. Come chat with us and see how we can help you achieve your companies goals.

Founded Year: 2016

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cisco, VMware, Windows Server +3 more

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Intellica

Intellica

Petrie Terrace, Queensland, Australia

Intellica is an Australian Information Technology service provider. Incorporated in 2003, Intellica draws on its highly trained and experienced personnel to deliver innovative, world class information technology solutions. At the heart of our business are four core values: Enthusiasm We are passionate about information technology and share this enthusiasm with our customers. Expertise We develop and encourage our staff to have expert skills and experience in all facets of their work. Efficiency We strive for maximum efficiency in all activities we perform. Evolution Our business constantly evolves and adapts to changes in technology in sync with the evolution of customers. We believe that by adhering to our core values we are able to deliver outstanding service to our customers, suppliers and fellow employees.

Founded Year: 2003

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Cybersecurity Technologies, Data Analytics Tools, Networking Technologies, Software Platforms

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Intelligent Building Services

Intelligent Building Services

Brisbane, Queensland, Australia

IB-Services provides independent advice and solutions for intelligent Buildings. With years of experience in all facets of BELVS (Building Extra Low Voltage Systems), we provide our customers with solutions that use integration at its core with proven and the most advanced technology available. We use industry leading software and hardware solutions to build an Integrated Building Platform (iB Platform). With advanced analytic engines, intuitive visualisations/user interfaces and reporting/alarming portals the iB Platform integrates all building services. Using industry solutions that are considered standardised, open and interoperable we ensure that systems are built for the future. With the "Internet of Things" (IOT) evolving, we concentrate on solutions to our customers that focus specifically on BIOT (Building Internet of Things). BIOT uses hardware and software that is internet capable in buildings to make them integrated and intelligent. Intelligent Buildings: An integrated communications infrastructure that supports wired and wireless networks and applications. It also facilitates person-to-person, person-to-machine and machine-to-machine communications within the building and with the outside world using a state of the art intelligent, flexible, wired and wireless platforms. The platform supports wired LAN, Wi-Fi, in-building wireless, sensors, lighting and building management applications. Intelligent Buildings are also cloud connected as an essential part of smart grids and smart cities

Founded Year: 2018

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Microsoft Azure, Microsoft 365, Virtualization, Cybersecurity Tools +3 more

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Intelliopz

Intelliopz

Sydney, New South Wales, Australia

IntelliOpz is a digital transformation, AI, and data analytics solutions provider dedicated to helping both large enterprises and SMEs adapt to the fast-changing business landscape with innovative technologies and products. We recognize that every business faces unique challenges, and there is no "one-size-fits-all" approach. Our services are designed to meet a wide spectrum of IT needs, empowering organizations to scale, innovate, and stay competitive. Our areas of expertise include: - Cloud Implementation & Services (Azure, AWS, GCP) - Robotic Process Automation (RPA) & Intelligent Automation - Database Solutions: SQL Server, Oracle, and other database platforms - Business Intelligence, Data Warehousing & Data Governance - Data Visualization & Reporting Services (PowerBI, Tableau) - IT Security & Cyber security Solutions Founded in 2020, IntelliOpz was established with the mission to help businesses of all sizes unlock the power of data and cloud technologies to build smarter products and services. We operate across Sydney, Melbourne, and Bangalore.

Founded Year: 2020

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Microsoft Azure, Office 365, VoIP Technology, Network Infrastructure +2 more

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Interakt IT

Interakt IT

Wilston, Queensland, Australia

Interakt IT Pty Ltd is an information technology and services company based out of 2/15 Heather St, Wilston, Australia.

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, Cloud Platforms, Networking Technologies, Cybersecurity Tools +1 more

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Intotech Computers

Intotech Computers

Gold Coast, Queensland, Australia

We sell and repair all Computers and Laptops. We diagnose free of charge and quote a fixed price. We also specialise in Backup solutions, Data Security and create options work remotely.

Founded Year: 1998

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Amazon AWS, Cisco networking, VMware virtualization +2 more

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Intrusted Technology

Intrusted Technology

Bendigo, Victoria, Australia

Intrusted Technology was born from a collective frustration with the status quo, fueled by the extensive experience of our staff across both managed services and internal IT. A team of seasoned professionals, drawing from years of expertise in these realms, came together with a shared vision: to amalgamate the best practices from each domain and construct something superior. We witnessed traditional MSPs prioritize sales quotas over client relationships, relegating support to a secondary role rather than a primary service, and recognized the need for change. Our goal was to reignite the original essence of MSPs – serving as an external IT department, offering comprehensive support and guidance. However, amidst the proliferation of managed products and service bundles, this core concept became obscured. Determined to make a difference, we harnessed our collective insights and experiences to establish Intrusted Technology from the ground up. We aimed to create an MSP that transcended mere vendorship – a genuine partner committed to long-term value rather than short-term profits. Our mission is clear: to challenge the conventions of traditional MSPs and usher in a new era of client-centric IT support. With a focus on proactive solutions, personalized service, and an unwavering dedication to our clients' success, we strive to redefine the MSP landscape. Welcome to Intrusted Technology – where support isn't an afterthought but the cornerstone of our ethos, forged from the best of both managed services and internal IT.

Founded Year: 2024

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Infrastructure, Cybersecurity Tools, Network Technologies, Managed IT Tools, Remote Monitoring and Management (RMM)

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INVETICO

INVETICO

Melbourne, Victoria, Australia

INVETICO is a leading fintech solutions provider in Australia with a strong platform that manages customers, remittance and compliance all in one eco-system. INVETICO is a IT Infrastructure Solutions and Services provider specialised in DDI: DNS DHCP and IP Address Management (IPAM) Solutions based in Australia. More than a proficient knowledge of best-in-breed technologies, we offer our clients the value-added expertise to maximize their technology investments. At INVETICO we believe the best products enable people to do what they want with less complication, and more inspiration. That's why we help our clients quickly cut through the clutter and focus on what's important to them. Working closely with our clients, we make sure we understand not only their immediate technology requirements but also their long-term business objectives. With our extensive industry-specific expertise, we also understand what technologies work in which environments. Leveraging this insight, we recommend and create solutions that simplify complexities, conserve internal resources and budgets, and transform challenges into opportunities. INVETICO partnering with the best technology providers like Efficient IP and Veeam is proud to bring you the market leading software and hardware products in the region.

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Dell EMC

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ISI

ISI

Sydney, New South Wales, Australia

MAINFRAME IS AT OUR CORE ISI is an Australian mainframe expert distinguished by its surgical focus on mainframe technologies and a clear 30-year pedigree in mainframe infrastructure platforms, modernisation, and orchestration. Working with federal and state government agencies and commercial enterprises across industries, we have been delivering comprehensive mainframe support to organisations across Australia since 2003. ISI offers an extensive portfolio of tailored services, specialist skills, and the latest solutions from major global IT vendors to help you address all your mainframe challenges, needs and future plans. We are a certified IBM Platinum Business Partner and a technology partner of Microsoft, AWS, and Red Hat. Our team consists of mainframe subject matter experts with years of hands-on experience gained working for Australian public and private sector organisations. Their in-depth expertise allows us to comprehensively address all your mainframe needs across the three critical areas: 1. ORCHESTRATED MAINFRAME SERVICES Manage performance and optimise the cost of running your mainframe: • Managed Services expertise • Secure operations • Cost & risk optimisation • Application transformation • Consulting services 2. INTELLIGENT MAINFRAME MODERNISATION Develop for today and optimise for tomorrow: • Platform • Applications • Database & Data access • DevOps toolchain • Security & Testing 3. CLOUD SOLUTIONS FOR MAINFRAME Ensure a secure and reliable cloud platform for your critical workloads: • Cloud native experience • Process automation • Cloud enablement + containerisation • Services modernisation • Enterprise storage strategy Visit us at https://isi.com.au/ to learn more about how we can support your organisation.

Founded Year: 1991

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), VMware, Cisco, Microsoft 365 +2 more

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iT and Beyond

iT and Beyond

Melbourne, Victoria, Australia

We specialise in proactive maintenance through flat-rate Managed IT Support Services, designed to reduce your costs, increase your productivity and mitigate your business risks. We deliver effective Business IT Solutions to meet your specific business needs. Designed to reduce your costs, increase your productivity, improve performance and mitigate your business risks, our cost-effective Business IT Solutions accelerate the attainment of your business goals through technology. We've been particularly successful with Accounting Firms, Not-for-Profit Organisations & Small to Medium Size Businesses that need cost effective IT systems they can rely on, and recognise the benefits of proactive maintenance and support. To understand your business needs, our relationship begins with an evaluation of your current state of technology, including infrastructure, hardware and line-of-business applications and Vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design an overall technology plan with the proven Business IT Solutions that aligns with your long-term business goals. We also have expertise in: - Strategic Planning; - Cloud Computing; - Network and Infrastructure Design; - Virtualisation; - Software and Hardware Selection: - Procurement and Implementation; - Project Management; - Onsite/Offsite Backup and Disaster Recovery; - Scoping Business Requirements; - Tender Development and Evaluation; - Reviewing and Improving Processes; and - Training. We practice what we preach, including strategic research, investment and ongoing development of breed-of-breed technology that provides automation throughout the entire delivery of IT services we provide.

Founded Year: 2011

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Cloud Computing, Cybersecurity Tools, Virtualization, Networking Technologies

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IT Integrity

IT Integrity

Sydney, New South Wales, Australia

IT Integrity helps organisations harness technology to drive growth, efficiency, and competitive advantage. For over 20 years, we've partnered with leading businesses in Care Services, Pharmaceutical & Healthcare, Retail, Agribusiness, Financial Services, and Construction to deliver integrated infrastructure, application solutions, and systems integration that work seamlessly and securely. As a fully Australian-owned and operated company, we pride ourselves on building long-term relationships; our first three clients are still with us today. Our approach is simple: understand your business, align technology with your goals, and provide expert advice that turns IT into a strategic asset. What sets us apart? • Proven expertise in complex, cross-sector IT environments • Unmatched client loyalty and trust • A commitment to transparency, technical excellence, and delivering the right outcomes every time From cloud migration and security to tailored application development and ICT Governance, we combine deep technical skill with genuine care for our clients' success. At IT Integrity, technology isn't just our business - it's how we help yours thrive.

Founded Year: 2001

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, AWS Cloud, Microsoft 365, VMware, Cisco Networking +3 more

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IT Links Australia

IT Links Australia

Maitland, New South Wales, Australia

IT Links Australia is a locally owned company providing IT and computer services to domestic and business businesses in NSW. We are the managed service provider for SMB. We provide complete technology solutions for new business startups as well as cost effective solutions for businesses that are looking for innovative ideas to improve productivity while reducing costs. We provide backup and ransomware solutions for SMBs along with Microsoft 365 solutions.

Founded Year: 2015

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Platforms, Networking Hardware, Cybersecurity Tools, Data Backup Solutions, Virtualization Technologies +3 more

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IT System Solutions

IT System Solutions

Melbourne, Victoria, Australia

IT System Solutions provides you with a single source of professional expertise and resources you need to streamline system management and support functions at an affordable price. IT System Solutions uses advanced processes, tools and methodologies, to deliver superior services that match your business needs. We will help you turn your data networks into an effective, efficient component of your growing business. Our number one priority Customers - We invest our time in ensuring you get the most out of your technology Approachable IT Support - We love to find the right solutions for your business no matter what your needs are. Innovative Services - We utilise best-in-class technology solutions to help businesses meet their objectives. FREE no obligation 90min IT Consultation 1300 554 237

Founded Year: 2012

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco Networking, Windows Server +3 more

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itac.technology

itac.technology

Byron Bay, New South Wales, Australia

Based in Byron Bay and supporting clients across Australia, we're your first call for all things tech. We're not your average IT crowd. At itac.technology, we combine deep tech expertise with genuine care for our clients, our craft, and each other. We translate geek speak into plain English, always putting your people first. We've been doing this since 2010 and are a trusted provider known for big-picture thinking and friendly, reliable support. The difference? We don't just fix things – we think holistically, take time to understand your business, and always seek to understand "the why" in any situation. Our promise? We always find a solution. The result? Solutions that feel and look as good as they function. That's the itac.technology way.

Founded Year: 2010

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Artificial Intelligence, Machine Learning, Big Data Analytics, Cybersecurity Technologies +4 more

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ITANZ Group

ITANZ Group

Melbourne, Victoria, Australia

ITANZ Group is a global leader in consulting, application development, and digital transformation services, headquartered in Melbourne, Australia. The company employs between 250 and 999 professionals and focuses on delivering integrated technology solutions tailored to the Utilities and Local Government sectors. ITANZ is committed to core values such as integrity, honesty, and teamwork, aiming to be the leading provider of industry-specific consulting and software solutions. The company offers a wide range of services, including industry-specific consulting, application development, digital transformation, analytics, and business process automation. ITANZ also specializes in system and data integration, IoT solutions, and IT security. Their products are designed to enhance operational efficiency and provide actionable insights, ensuring ease of use for both IT and business users. With a global presence that includes offices in Pakistan and Australia, ITANZ Group is dedicated to helping clients maximize the value of their IT investments.

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud Computing, Microsoft Azure, Amazon Web Services (AWS), Big Data Analytics, Artificial Intelligence +5 more

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In-Depth Guide

Managed Service Providers in Australia

Finding the right managed service provider in Australia involves more than searching for a company that offers IT support. Businesses increasingly need technology partners that can manage cloud infrastructure, cybersecurity, networks, endpoints, backup, compliance, and day-to-day IT operations while helping them plan for future technology needs.

The Australian managed services market is evolving alongside cloud adoption, cybersecurity requirements, hybrid IT environments, and the growing use of AI. Current industry research shows that cloud managed services continue to expand in Australia, while security services remain a major area of demand. Gartner forecasts Australian information-security spending to exceed AU$7.5 billion in 2026, with security services alone expected to exceed AU$3.7 billion.

This guide helps businesses compare top MSP companies in Australia, understand the services they provide, and identify the factors that matter when selecting a managed service provider.

What Is a Managed Service Provider in Australia?

A managed service provider (MSP) is a technology company that manages IT systems and services for another organisation on an ongoing basis.

Depending on the agreement, an Australian MSP may provide:

  • Managed IT support

  • Helpdesk services

  • Network monitoring

  • Cloud management

  • Microsoft 365 administration

  • Cybersecurity

  • Endpoint management

  • Backup and disaster recovery

  • IT infrastructure management

  • Identity and access management

  • Compliance support

  • IT consulting and strategy

The Australian Cyber Security Centre's Information Security Manual specifically recognises managed service providers as organisations that may manage applications, authentication, backup, desktop, hosting, network, security and support services on behalf of customers. It also recommends organisations maintain a managed-service register and regularly assess the security of providers that have access to their systems or data.

That makes provider selection an important part of both IT management and cybersecurity governance.

Why Australian Businesses Use Managed IT Services

Australian businesses range from small professional-services firms to large enterprises operating across multiple states and territories. Their technology requirements can therefore be very different.

For many organisations, an MSP provides access to technical expertise without the cost and complexity of building a large internal IT department.

Proactive IT Support

Traditional break-fix support responds after something goes wrong. Managed IT services are designed around ongoing monitoring, maintenance, support, and prevention.

An MSP may monitor endpoints, networks, servers, cloud systems, backups, and security alerts to identify problems before they become major business disruptions.

Access to Specialist Expertise

A business may need expertise across Microsoft technologies, cloud platforms, networking, cybersecurity, backup, identity, and compliance.

Hiring a separate specialist for each area can be difficult for a small or mid-sized organisation. A managed service provider can provide access to a broader technical team through one service relationship.

Predictable IT Operations

Many MSPs use recurring service agreements that make technology spending easier to forecast.

However, businesses should always check what the monthly service includes. Projects, hardware, licensing, after-hours work, onsite support, and advanced cybersecurity services may be priced separately.

Managed IT Services Offered by Australian MSPs

The capabilities of MSP companies vary, so businesses should compare services against their own requirements rather than choosing a provider based solely on its position in a list.

Managed IT Support

Managed IT support typically covers employee technology issues, troubleshooting, system administration, device management, software problems, and remote assistance.

For organisations with distributed teams, support availability and escalation procedures should be evaluated carefully.

Cloud Managed Services

Cloud management is becoming increasingly important as Australian organisations operate across public cloud, private cloud, SaaS, and on-premises environments.

Australian cloud managed services revenue was estimated at about US$3.3 billion for 2026, with the market projected to grow through 2033. Security services were the largest revenue-generating type in 2025.

A cloud-focused MSP may help with:

  • Microsoft Azure

  • Amazon Web Services

  • Google Cloud

  • Microsoft 365

  • Cloud migration

  • Cloud security

  • Infrastructure monitoring

  • Cost optimisation

  • Backup and disaster recovery

Cybersecurity and Managed Security

Cybersecurity has become one of the most important areas when businesses evaluate managed service providers.

Gartner expects security services to remain the largest information-security spending segment in Australia in 2026, driven partly by the need for specialised security expertise and AI-related security capabilities.

Depending on the provider, managed security services may include:

  • Endpoint protection

  • Managed detection and response

  • Security monitoring

  • Email security

  • Vulnerability management

  • Identity security

  • Security awareness

  • Incident response

  • Security assessments

  • Compliance support

Businesses looking specifically for security-focused providers can also explore the cybersecurity MSP database.

Australian Cybersecurity and the Essential Eight

One of the most important entities businesses should understand when evaluating Australian MSPs is the Essential Eight.

The Australian Signals Directorate developed the Essential Eight as a baseline set of cybersecurity mitigation strategies designed to make it harder for attackers to compromise internet-connected IT networks. The maturity model provides four levels, from Maturity Level Zero through Maturity Level Three.

The eight mitigation strategies cover areas including:

  • Application control

  • Patching applications

  • Patching operating systems

  • Restricting administrative privileges

  • Multi-factor authentication

  • Restricting Microsoft Office macros

  • User application hardening

  • Regular backups

In June 2026, the Australian Signals Directorate also announced consultation around evolving the Essential Eight into a broader Essentials series intended to keep Australian cyber guidance aligned with changing technology and threat environments.

For this reason, businesses evaluating managed service providers in Australia should ask whether the MSP can help implement, monitor, assess, and maintain controls relevant to their security requirements.

Privacy and Data Protection Considerations

Australian businesses may also need to consider the Privacy Act 1988 and the Australian Privacy Principles when selecting an MSP.

The Office of the Australian Information Commissioner notes that many small businesses with annual turnover of $3 million or less are generally outside the Privacy Act, but important exceptions exist, including certain health-service providers, businesses trading in personal information, and organisations operating under Commonwealth contracts.

Businesses should therefore understand:

  • What information the MSP can access

  • Where customer data is stored

  • How privileged accounts are protected

  • How backups are secured

  • How incidents are reported

  • What happens when the contract ends

  • How data is returned or securely deleted

An MSP should be treated as part of the organisation's technology and risk environment, not simply as an outsourced helpdesk.

Top MSP Companies Across Australia

Australia's MSP market is distributed across several major technology and business centres.

Businesses can start with the Top MSP Companies directory and then narrow their search according to location, service requirements, company size, and industry.

Sydney MSP Companies

Sydney is one of Australia's largest business and technology centres, with demand for managed IT, cloud, cybersecurity, networking, and enterprise technology services.

Businesses searching for a provider in New South Wales can use the Sydney MSP directory to identify companies operating in the market.

Melbourne MSP Companies

Melbourne has a substantial ecosystem spanning technology, professional services, healthcare, financial services, education, and research.

The Melbourne MSP directory currently provides a location-specific starting point for businesses comparing managed service providers in the city. The directory includes providers offering managed IT, cybersecurity, cloud, networking, and related technology services.

Brisbane and Queensland

Queensland businesses can require a mix of remote managed IT services, onsite support, cloud management, cybersecurity, communications, and infrastructure services.

When selecting an MSP outside the largest metropolitan centres, businesses should confirm the provider's actual onsite coverage rather than assuming nationwide service availability means local engineering support.

Perth and Western Australia

Organisations in Western Australia can have additional requirements around remote operations, connectivity, cybersecurity, cloud infrastructure, and business continuity.

Companies with distributed sites should ask potential MSPs about monitoring coverage, onsite response, remote support, backup connectivity, and disaster recovery.

Adelaide, Canberra and Other Markets

Australian MSPs also serve organisations in Adelaide, Canberra, Hobart, Darwin, Newcastle, Gold Coast and other regional markets.

For businesses operating across multiple locations, a provider with national service coverage may be preferable to a purely local MSP. However, businesses should still verify the provider's actual service desk locations, onsite capabilities, response times, and escalation procedures.

How to Choose the Best MSP in Australia

There is no universal definition of the "best" MSP. A provider that works well for a 20-person professional-services firm may not be suitable for a regulated enterprise with hundreds of employees.

1. Define Your Technology Requirements

Start by documenting:

  • Number of users and devices

  • Current cloud platforms

  • Existing IT infrastructure

  • Cybersecurity requirements

  • Backup requirements

  • Compliance obligations

  • Support hours

  • Locations and offices

  • Internal IT capabilities

This allows businesses to compare MSP proposals on the same requirements.

2. Evaluate Cybersecurity Capabilities

Security should be assessed separately from basic IT support.

Ask whether the MSP provides:

  • MFA

  • Endpoint security

  • Privileged-access management

  • Security monitoring

  • Vulnerability management

  • Incident response

  • Backup protection

  • Security reporting

  • Essential Eight support

The Australian government guidance specifically recommends security assessments for managed service providers that have access to organisational systems and data.

3. Review SLA Commitments

A good service-level agreement should clearly define:

  • Priority levels

  • Response times

  • Escalation procedures

  • Support hours

  • After-hours support

  • Availability commitments

  • Reporting

  • Client responsibilities

Avoid comparing MSPs only on price without understanding the service levels attached to that price.

4. Check Technology Partnerships

Depending on your environment, relevant expertise may include Microsoft, Azure, AWS, Cisco, Fortinet, Sophos, CrowdStrike, SentinelOne, Datto/Kaseya, ConnectWise, or other platforms.

Vendor partnerships are useful signals, but they should be evaluated alongside actual technical experience and client outcomes.

5. Consider Industry Experience

An MSP supporting a healthcare organisation may have different expertise from one supporting a retail company or professional-services business.

Ask whether the provider has experience with your industry, applications, compliance requirements, and operational model.

MSP or MSSP: Which One Does Your Business Need?

A traditional MSP generally focuses on broader IT operations such as helpdesk, infrastructure, cloud, networking, devices, and backups.

An MSSP focuses more heavily on cybersecurity, which may include security monitoring, managed detection and response, SOC services, vulnerability management, and incident response.

The distinction is becoming less rigid because many Australian MSPs now include cybersecurity as part of their managed IT offering.

Businesses should therefore compare the actual services and security capabilities rather than relying only on the MSP or MSSP label.

If security is the primary requirement, businesses can also review the cybersecurity MSP database.

Managed IT Services for Australian Small Businesses

Small and mid-sized businesses can benefit from MSPs because they may not have the resources to maintain dedicated specialists for every technology function.

A single managed service provider may combine:

  • IT helpdesk

  • Device management

  • Microsoft 365 support

  • Network monitoring

  • Cloud administration

  • Backup

  • Cybersecurity

  • IT consulting

The key is choosing a service scope that matches the organisation's actual risk and technology requirements.

Businesses should not automatically choose the cheapest provider. A low-cost package may exclude important security, backup, onsite support, or strategic services.

How to Find an MSP Near You in Australia

Businesses searching for managed service providers near me should start by identifying the location where support is actually required.

For a company with one office, a local MSP may provide useful onsite support. For a business operating across several states, a national MSP with distributed engineering coverage may be more appropriate.

Use the MSP near me directory to start a location-based search, then compare providers according to:

  1. Services offered

  2. Local coverage

  3. Industry experience

  4. Cybersecurity capabilities

  5. SLA commitments

  6. Technology expertise

  7. Pricing and contract terms

  8. Client references

Compare Australian MSP Companies

The Australian MSP market includes large technology service providers, specialised cybersecurity firms, regional MSPs, and smaller providers focused on SMBs.

Rather than choosing a provider based only on a "top" label, businesses should create a shortlist based on their own requirements.

The MSP list can be used to research managed service providers, while the cloud MSP database can help businesses looking specifically for cloud-focused providers.

For businesses researching the wider managed IT landscape, the managed IT services guide provides additional context about common service models.

Frequently Asked Questions

What are the top MSP companies in Australia?

The Australian MSP market includes national providers, specialist cybersecurity companies, cloud-focused MSPs, and regional managed IT providers. The right provider depends on business size, location, technology environment, security requirements, and industry.

How do I find the best MSP near me in Australia?

Start by identifying your location and required services, then compare providers based on service coverage, cybersecurity capabilities, SLA commitments, industry experience, and client references. A location-specific MSP directory can help create an initial shortlist.

How much do managed IT services cost in Australia?

Managed IT pricing varies according to users, devices, services, support hours, infrastructure, security requirements, and contract terms. Businesses should request detailed proposals and compare what each provider includes rather than relying on a single advertised price.

What should I ask an Australian MSP about cybersecurity?

Ask how the provider handles MFA, privileged access, endpoint security, monitoring, backups, incident response, vulnerability management, and Essential Eight requirements. Also ask how the MSP itself protects access to your systems and data.

Can an Australian MSP help with the Essential Eight?

Many MSPs provide services that can support Essential Eight implementation and ongoing security management. Businesses should ask a prospective provider which maturity level it can support, how controls will be monitored, and what evidence or reporting it provides.

Find Managed Service Providers in Australia

Choosing an MSP is ultimately a technology, security, and business decision. The strongest provider for one organisation may not be the right choice for another.

Businesses should compare managed service providers based on their actual requirements, including IT support, cloud infrastructure, cybersecurity, compliance, response times, geographic coverage, and long-term technology strategy.

Use the Top MSP Companies directory to begin researching providers, then narrow the search by location and service requirements.

Whether you are searching for managed IT services, comparing managed service providers near you, or looking for a cybersecurity-focused technology partner, a structured evaluation can help you build a more relevant shortlist of Australian MSP companies.

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Australia MSP Database

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