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Top MSP Companies in Australia

Compare top MSP companies in Australia for managed IT, cybersecurity, cloud, and support services. Find trusted providers across Sydney, Melbourne, and more.

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Managed Service Providers in Australia

VTS IT

VTS IT

North Sydney, New South Wales, Australia

At VTS IT we listen, we understand, and we deliver. We are an innovative Managed Service Provider that has revolutionised the way IT support is being delivered to the market. We offer a total information and communication technology solution for your business, providing a broad range of specialist technology services and assisting clients in the automation and refinement of their business processes. We work with you to identify and implement systems, environments, and operational efficiencies that realise your need for stability, solutions and success. You can count on our expert advice and advanced technical skills to implement any of your enterprise requirements, delivered to you for a fixed cost. No caveats, no hidden charges, just one fixed monthly cost that covers your entire ICT environment.

Founded Year: 2008

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), Office 365, VMware, Windows Server +3 more

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WA Information Technology Services

WA Information Technology Services

Osborne Park, Western Australia, Australia

WA Information Technology Services (WAITS) is an IT and business support company located in Western Australia. They specialize in providing comprehensive IT solutions to small businesses and home-based operators. WAITS is dedicated to helping clients identify IT challenges and align their technology infrastructure with business strategies. The company prioritizes customer service, honesty, and responsiveness, offering expert advice and prompt support, including emergency assistance any day of the week. WAITS offers a range of services, including IT consulting to help businesses choose and implement suitable technology solutions, technology infrastructure setup, and ongoing maintenance and support. They provide both onsite and remote assistance to cater to various client needs. Additionally, WAITS supports individual home users with IT issues and offers guidance on hardware and software upgrades, ensuring clients make informed decisions about their IT equipment. Their commitment to reliable and responsive support helps minimize downtime and maximize operational efficiency for their customers.

Founded Year: 2016

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Cloud computing +1 more

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White IT

White IT

Brisbane, Queensland, Australia

East Coast based, IT business systems integrator. Providing managed IT solutions and support to Brisbane, Melbourne and Sydney.

Founded Year: 2015

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, VoIP, Cyber Security Solutions, Backup Technologies, Network Infrastructure +2 more

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Whole IT

Whole IT

Melbourne, Victoria, Australia

Welcome to Whole IT, your number one source for all business IT Support, Cloud IT services, VoIP, Backup & DR solutions. We are a team of IT professionals based in Melbourne Australia and are dedicated to giving you the best IT service with a focus on dependability, customer service and uniqueness. We aim to ensure that your business is operating at its absolute best, with over 19 years industry experience across multiple sectors, servicing small, medium and large enterprise environments our qualified team is committed to ensuring that your IT systems and operations are running efficiently with zero down time.

Founded Year: 2001

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), Microsoft 365, VMware, Cisco networking +6 more

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Xari Group

Xari Group

Brisbane, Queensland, Australia

We are Xari Group, a security-first, full-service, managed IT services provider based in Brisbane. We implement and maintain high-performance IT security solutions and managed IT services for organisations of any size and in diverse industries. At Xari Group, security is our priority and core competence. This is on top of years of experience and expertise as a professional managed services provider, having worked with clients of different sizes from various industries and partnering with only the best suppliers and vendors globally. We are dedicated to providing our unique brand of proactive IT services to organisations, specialising in a complete management solution. Whether you describe it as "end to end" or "the whole shebang", we take care of the whole IT security and technology picture. Because when you're thinking about security and technology, you only want to do business with professionals you can trust.

Founded Year: 2010

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: AWS (Amazon Web Services), Microsoft Azure, Google Cloud Platform, Docker, Kubernetes +2 more

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Xenex

Xenex

Osborne Park, Western Australia, Australia

Xenex Systems integrates all the IT services your business needs, from IT consulting to managed IT services, cloud computing, and enterprise phone systems. Working with the world's leading IT, cloud and business phone technology suppliers, the IT company provides high-quality service delivery standards. Xenex Systems has access to the latest technology and provides 24 hours per day support, giving clients access to the greatest cost benefits and significantly increasing productivity in the workplace. Xenex Systems is located in Perth and services companies throughout Australia, including those with multiple sites across all metro and regional locations.

Founded Year: 2010

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cisco, Microsoft, HP Enterprise, NetApp, VMware +3 more

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YesIT

YesIT

Brisbane, Queensland, Australia

For over 20 years, yesIT has assisted companies Australia-wide with protecting and managing business IT systems. We're on a mission to deliver a smarter, simpler, authentic approach to technology for growing SMEs who want a proactive partnership to minimise risk and maximise operational continuity.

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Office 365, Windows Server, VMware, Cisco Networking +1 more

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Zone Technology

Zone Technology

Perth, Western Australia, Australia

We are a Managed Service Provider, delivering high quality IT services to small, medium, and large businesses, telcos and service providers in Perth and Australia. We provide honest, reliable, and professional IT services to our customers, and we'll never recommend a solution that our customers don't need, or that we wouldn't use ourselves. We offer everything from fully managed IT services, to cloud and communications, and expert consulting. Get in touch to discuss your requirements today.

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cisco, VMware, Sophos +1 more

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Zynet

Zynet

Tullamarine, Victoria, Australia

Zynet Pty Ltd is an Australian company based in Melbourne, specializing in cybersecurity services and IT management. With over 23 years of experience, Zynet focuses on delivering secure and efficient IT infrastructure tailored to the unique needs of businesses across Australia. The company offers a wide range of services, including managed cybersecurity, proactive IT management, IT support and consulting, and customized technology solutions. Their managed cybersecurity services encompass security operations, risk assessments, and incident response to protect against cyber threats. Zynet's proactive IT management ensures reliable and secure IT infrastructure, allowing clients to concentrate on their core activities. Additionally, they provide tailored IT plans that align with specific industry requirements. Zynet has built strong client relationships, serving over 300 satisfied customers. With a dedicated team and a commitment to excellence, Zynet is recognized as a leading provider of IT and cybersecurity solutions in Melbourne and throughout Australia.

Founded Year: 1999

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Office 365, Microsoft 365, Cloud technologies, Cybersecurity tools +2 more

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360 Consulting

360 Consulting

Sydney, New South Wales, Australia

360 Consulting, trading as 360 Migration Pty Ltd, is an Australian company that partners with employers in metropolitan and regional areas to sponsor skilled and semi-skilled workers in response to local staff shortages. The company focuses on industries such as mining, agriculture, hospitality, accommodation, aged care, and aquaculture. It provides visa sponsorship and migration consulting services, assisting both employers and workers in navigating the visa application process in collaboration with the Australian Department of Home Affairs and legal partners. In addition to migration services, 360 Consulting is involved in the infringement management software sector. The company offers GenexIMS, a SaaS product developed in partnership with Billing Bureau, designed to help councils and private parking operators manage infringements more efficiently through automation and digitization. Led by Phillip Brophy, the company also provides digital transformation consulting related to infringement management. 360 Consulting offers contact and consultation services, including a free 15-minute information session.

Founded Year: 2002

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cisco Networking, VMware, Dell Technologies +2 more

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3CPS

3CPS

Sydney, New South Wales, Australia

3CPS Technologies supplies office technology and services Australia-wide and was established to provide the best possible products and the most appropriate solutions. We take care of every aspect of your office equipment so you can focus on what your business does well. Our company values are built around providing complete peace of mind to our customers. We believe that providing quality advice and the best value requires the highest level of personal customer service to every single customer – large or small. We deal with each of our customers reliably and ethically, building goodwill and friendships along the way.

Founded Year: 2012

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Amazon Web Services (AWS), Microsoft 365, VMware, Cisco +1 more

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A & S Tech

A & S Tech

Brisbane, Queensland, Australia

Navigating the complexities of IT can be overwhelming for growing businesses. At A&S Tech, we partner with you to simplify IT management, enhance security, and support your business's journey to success. Do These IT Challenges Sound Familiar? * Outdated systems slowing you down * Cyber threats jeopardising your operations * Inefficient IT management causing downtime * Rising costs of maintaining IT infrastructure Our Solution: A&S Tech provides customised IT solutions designed to meet your unique needs: * IT Support & Managed Services: Reliable and proactive IT support to ensure uptime. * Cybersecurity Expertise: Cutting-edge solutions to protect against cyber threats. * Cloud Technologies: Modernise your business with secure, scalable cloud solutions. * Disaster Recovery Planning: Ensure operational continuity during unexpected events. What We Deliver: * Seamless Operations: Efficient IT systems for smoother workflows. * Peace of Mind: Robust cybersecurity for your critical data and systems. * Future-Ready Infrastructure: Flexible solutions that grow with your business. * Value for Money: Optimised IT spend with maximum ROI. Let's Build a Smarter IT Future Together. Connect with A&S Tech to elevate your business operations today. Contact Details: P: 07 3173 1445 A: Level 3/16 East Street, Ipswich QLD E: info@aandstech.com.au W: www.aandstech.com.au F: https://www.facebook.com/itaandstech/ #ITServices #ManagedIT #Cybersecurity #CloudSolutions #BusinessContinuity #TechSupport #ITManagement #SmallBusinessSupport #TechnologySolutions #ITConsulting

Founded Year: 2006

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Cloud Computing, VoIP Technology, Backup Solutions, Firewall and Security Systems +2 more

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Accountable IT Group

Accountable IT Group

Petrie Terrace, Queensland, Australia

Software-Independent Technology Consultants to the Accounting, Legal & Medical Industries. Accountable IT Group was founded in 2003 by Brett Kitchin under the brand of "Dolphin Integration", to help Accounting firms get the most out of their technology. With a crack team of colleagues who were all former high achievers within Solution 6 (now MYOB), the business quickly grew with hot demand for the unique expertise offered. Today the business is still led by the same founder. With the latest reinvention & rebrand of the company as "Accountable IT Group", we stand more ready than ever to turn your technology investments into a powerful business advantage. Our management team has over 25 years experience working with Accounting, Legal & Medical firms throughout Australia & New Zealand. Together with a team of experienced professionals in multiple geographies, we can help ANY business, including YOURS to realise the full potential of IT as a positive, liberating and productivity-supporting driver of profit in your firm. If you are an Accountant, Doctor or Lawyer - please feel safe in the knowledge that we have supported literally hundreds of firms throughout Queensland, New South Wales, Victoria and South Australia of all sizes – from small single partner firms with a handful of staff through to large 100+ employee firms. We pride ourselves on being software-independent – that is, regardless of which software vendor you use, we can support that software to perform at its best - be it MYOB, BestPractice, Lawmaster/Locus, APS, Handisoft/Reckon, Xero, CCH etc . We work with you to ensure that you get the most out of your IT systems, with minimal headaches, while keeping you abreast of the latest developments in the IT world that can bring value to your firm.

Founded Year: 2003

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Microsoft 365, Virtualization, Firewalls and Network Security, Backup Solutions +3 more

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ACP Solutions

ACP Solutions

Melbourne, Victoria, Australia

At ACP Solutions we are passionate about making professional lives easier by simplifying the complex through technology. We assist businesses in handling electronic documents, physical documents and workflow through a range of products and services including iManage installation, support and productivity tools, document automation via Microsoft Office templates and Microsoft Word solutions, risk management, information security, data management, time management and Online Content and Workflow automation using Intelledox. Contact us today on 03 8682 0010 or enquiries@acpsolutions.com.au to discuss your specific requirements and how we can help.

Founded Year: 2002

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Dell Technologies +1 more

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Adept IT

Adept IT

Melbourne, Victoria, Australia

Adept IT provides business IT consulting and services in Melbourne, with a focus on strategic IT management. With over 15 years of experience managing and supporting IT infrastructure, we have a true passion for technology. We are based in Hoppers Crossing and provide rapid response for small to medium businesses needing IT support in Melbourne, the Western suburbs, and Geelong. Partnering with clients, as trusted advisors, we develop solutions to fit individual needs. At Adept IT, we provide our clients with strong, reliable IT platforms and worry-free, managed environments. We pride ourselves on our excellent customer service and fast issue resolution. As a specialist Business IT Support company, we offer both Managed Support Plans & Ad Hoc Support to help keep businesses running smoothly. Utilising Microsoft Office 365, we integrate support services to provide a fully managed outsourced IT department. We forecast technical requirements and work with clients to develop long term management plans for their IT environments. We pride ourselves on being able to combine a holistic view of IT operations with forward thinking capacity management and budgeting to provide more than just band-aid support and quick fixes, delivering strategic IT management and growth plans based on each client's unique IT environment.

Founded Year: 2011

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, AWS, Cisco, VMware +3 more

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AGIX Linux

AGIX Linux

Adelaide, South Australia, Australia

Discovery & Remediation are at the heart of our approach to organisational cybersecurity services AGIX is a leading cybersecurity and IT solutions provider based in Adelaide, Australia. With a strong emphasis on robust security practices, we offer a comprehensive suite of services designed to protect your business from evolving cyber threats. Our team of experts specializes in penetration testing and vulnerability assessments, identifying and mitigating potential security weaknesses before they can be exploited. By simulating real-world attacks, we provide actionable insights to enhance your security posture and safeguard your digital assets. Our Motto: Cybersecurity Supporting Business Objectives

Founded Year: 2008

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Virtualization, Cybersecurity Tools, Microsoft 365, Networking Hardware +1 more

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All Managed IT

All Managed IT

Brisbane, Queensland, Australia

All Managed IT provides IT Support Services in Brisbane, including Network Monitoring, IT Management and Backup Systems for businesses with between 5 & 150 employees. Are you a business owner who is tired of computer and IT Support problems that cause disruption and downtime while you're trying to run your business? We assist our customers by maximizing investments in their IT business systems by ensuring reliability, security and efficiency. Simply visit http://www.allmanagedit.com.au or call 1300 720 790 to discuss your requirements and discover how we can help you.

Founded Year: 2011

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, Windows Server, Cloud computing, Virtualization +1 more

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Allstar Solutions

Allstar Solutions

Sydney, New South Wales, Australia

Allstar Solutions is an Australian IT and ICT services provider based in Sydney, New South Wales. Founded in 2000, the company specializes in a wide range of information technology and telecommunications solutions aimed at enhancing business operations for small to medium-sized enterprises. With a dedicated team of IT professionals, Allstar Solutions focuses on delivering quality services tailored to meet diverse business needs. The company offers a comprehensive suite of services, including managed IT services and support, ICT consulting and strategy, telecommunications solutions, business technology integration, and IT infrastructure management. These services are designed to optimize technology needs, ensuring operational efficiency and scalability for its clients. Allstar Solutions targets various industries across Australia, providing customized solutions to complement their operational requirements.

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, Amazon Web Services (AWS), VMware, Cisco Networking +3 more

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amisIT

amisIT

Melbourne, Victoria, Australia

For any organisation relying on IT services for day-to-day operations, an amisIT partnership provides you with an expert outsourced IT department. This means that you will have access to an expert IT helpdesk to support your business, allowing you to focus on your area of expertise and leaving the IT issues to us. An amisIT partnership costs significantly less than hiring a full-time IT professional and provides a virtual IT department whose aim is to increase productivity via the efficient and effective use of IT services. Our offerings allow your organisation to accurately plan your IT budget, simultaneously removing the headaches of sick/annual leave IT coverage. Unlike most outsourced IT solutions, we follow our unique amisIT process (Assess, Monitor, Improve, Strategise, Inform, Team). We work with your organisation as a partner, rather than a resource, to achieve the results that YOU want.

Founded Year: 2010

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cyber Security Solutions, Networking Technologies

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AMPM IT Solutions

AMPM IT Solutions

Spring Hill, Queensland, Australia

Managing an IT network can be a full-time job. Without measures to alert administrators to network maintenance needs, internal security risks can quickly snowball. By working with AMPM IT Solutions to manage your IT services, this hassle and risk can be addressed before it becomes an issue. Get fully managed solutions for: Cybersecurity: anti-malware, dark web monitoring, identity and access management, internal and external threat prevention, training, etc. Cloud: Microsoft 365®, Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), storage, backup, file-sharing, etc. Compliance: HIPAA, PCI-DSS, GDPR, CMMC, etc. The Cost of Ignoring Routine IT Maintenance Compounding Security Risks – The more compromised your network, the easier it is to exploit. Low Accountability – Without robust network monitoring in place, threat actors can do as they please. Costly Clean-Up – Depending on the severity, duration and scale, a single data breach can cost an organization millions. CONTACT US TO LEARN HOW WE CAN FULLY MANAGE CRITICAL IT TASKS FOR YOUR ORGANIZATION.

Founded Year: 2002

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud computing, VoIP, Networking infrastructure, Unified communication systems

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ANP Technology

ANP Technology

Sydney, New South Wales, Australia

ANP Technology is an international software research and development company. We solely focused on providing the best possible products that offer superior services for its customers. Here at ANP, we take our clients' visions and expectations to a whole new level. Our commitment to our clients ensures that we are everywhere you need us to be and have the stability, discipline and dedicated professionals needed to deliver results

Founded Year: 2022

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud platforms, Microsoft Azure, Microsoft 365, Virtualization, Network security +1 more

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Anthem Technology Services

Anthem Technology Services

Melbourne, Victoria, Australia

Anthem Technology Services was formed specifically to deal with technology and IT related issues in your business. We strive to give all small & medium businesses a corporate & global presence using cost effective and proven technological solutions that will help you get the best from all of your office technology.

Founded Year: 1999

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Platforms, Cybersecurity Tools, Data Analytics, Networking Hardware and Software, Enterprise Software

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AT Technology

AT Technology

Melbourne, Victoria, Australia

AT Technology provides simple Information technology (IT) solutions focusing on the use of technology in residential, commercial and industrial environments to entertain, drive productivity and increase efficiency. Additionally audio and radio broadcasting services. Get in contact today to find out how AT Technology can help you!

Founded Year: 2006

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure Cloud, Windows Server, VMware, Networking Equipment +1 more

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Atlas IT Consultancy

Atlas IT Consultancy

Central Coast, New South Wales, Australia

Atlas IT Consultancy is based on the Central Coast of NSW. We implement, support and maintain small to Mid sized business'​ IT infrastructure. Microsoft 365/ Azure/ Hosted PBX Mobilise your office. Cyber Security. Event Support. Disaster Recovery.

Founded Year: 2013

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Cyber Security Technologies, Network Infrastructure, Backup Solutions

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Aurora

Aurora

Irishtown, Tasmania, Australia

MicroFocus software reseller, development house and information governance consultancy with over 20 years in the industry.

Founded Year: 2000

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco Networking, Fortinet Security +1 more

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AUS IT

AUS IT

Albion, Queensland, Australia

New Era Technology is a global managed technology solutions provider. New Era serves as a trusted adviser to more than 8,000 customers worldwide. Customers rely on New Era's seamless blend of solutions that securely connect people, places, and information in a rapidly changing digital world. With offices around the globe, New Era has offices in North America, the United Kingdom, APAC, and Europe. New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Healthcare, Education, and Government. Solutions and Services: • Collaboration & Unified Communications • Data Networking • Security • Managed Services • Professional Services Please visit www.newera.com to learn more.

Founded Year: 2001

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Virtualization, Microsoft 365, Cybersecurity Solutions, Network Security +1 more

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Aussie Geeks Telco

Aussie Geeks Telco

Sydney, New South Wales, Australia

Our focus is to deliver the best possible value proposition without sacrificing the quality and reliability of our service. Every business is different. We'll understand your business and customise each feature to meet your individual business requirements. We host our equipment in some of Australia's largest data centres and offer a dedicated and monitored ADSL / SHDSL connection. We deliver a VoIP solution that offers business grade quality and reliability but at an affordable price.

Founded Year: 2000

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure Cloud, Windows Server, VMware, Cisco Networking +3 more

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Australian Computer Doctors

Australian Computer Doctors

Wollongong, New South Wales, Australia

Australian Computer Doctors offer same day, onsite computer repairs to a wide range of areas around Australia. Our growing team of qualified technicians cover all metropolitan cities around the country, as well as most large regional areas. We bring fast, friendly, and award winning customer service to your home or office to help with all your computer repair needs. For those outside of our onsite coverage areas we provide remote support services, allowing us to extend our reach to most Australian households and businesses. Our services include desktop and laptop hardware repairs, speeding up slow computers, Windows software repairs, virus and malware removal, wired and wireless network installations, internet and email issues, computer tutoring, web design, online backup solutions and all other common issues that home and small business customers may experience.

Founded Year: 2005

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure, Windows Server, Office 365, Cloud Computing +2 more

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Axle Cloud

Axle Cloud

Brisbane, Queensland, Australia

OUR ETHOS. We believe your IT systems should be secure, simple, user-friendly and intuitive. We believe a well-designed IT system should just work. We rely a lot on technology and when it doesn't work – Business can stop. We are there to ensure your system is back up and running – fast! We keep your system and data secure and make sure there are backups – just in case. We connect the most suitable applications together ensuring less manual processes and more automation so you can get on with what you do best.

Founded Year: 2007

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), VMware, Docker +1 more

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Azteq

Azteq

Sydney, New South Wales, Australia

Azteq has been serving the Sydney area since 2000, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses. It's always been our goal to provide enterprise-level IT practices and solutions to the small business sector, with small business prices. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running. We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.

Founded Year: 2000

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, AWS (Amazon Web Services), VMware, Microsoft 365

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Azured Consulting

Azured Consulting

Melbourne, Victoria, Australia

Azured Consulting is an IT services company based in Melbourne, specializing in Microsoft Cloud technologies, including Microsoft Azure and Microsoft 365. The company aims to help businesses reduce costs and enhance their operations by leveraging these platforms for innovation and digital transformation. They offer a range of services, including Microsoft Azure consulting, Microsoft 365 solutions, cybersecurity, application development, data and AI capabilities, and managed services. Azured Consulting focuses on providing tailored solutions that meet the specific needs of small to medium-sized businesses across various industries. Their client-centric approach combines technical expertise with a commitment to solving business challenges through technology. Azured Consulting has established strategic partnerships with major technology vendors like Microsoft and VMware, which enhances their ability to deliver comprehensive cloud and security solutions. The company has been recognized as an MSP Select Australia 2025 provider, reflecting its growth and commitment to customer satisfaction.

Founded Year: 2015

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, Virtualization, Cloud infrastructure, Security technologies

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B2B

B2B

Alexandria, New South Wales, Australia

B2B Technologies, now known as Addcom Technologies, is an Australian company with over 30 years of experience in providing comprehensive B2B solutions. Based in New South Wales, the company operates in the Information Technology and Services sector and employs between 51 and 100 staff members. Addcom Technologies offers a wide range of products and services, including printing and copier solutions, print software solutions, digital workflow tools, and IT services. They focus on enhancing business productivity through managed IT services and collaboration tools. The company is dedicated to customer support, providing proactive services like toner supply management and onsite technical assistance. Their approach allows clients to have a single supplier for all print-related needs, simplifying billing and communication. With a commitment to competitive pricing and strong manufacturer partnerships, Addcom Technologies serves a diverse array of business customers across Australia, positioning itself as a trusted partner in print, software, automation, and IT services.

Founded Year: 1980

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft 365, Azure, VMware, Cisco, Fortinet +3 more

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Bayside Technology Group

Bayside Technology Group

Melbourne, Victoria, Australia

IT consultancy & support for the financial, tech & property sectors. IT Helpdesk & Staff Support IT Managed Service & Security Providers (MSP & MSSP) Licensed Data, Fibre & Security Equipment specialists. CISM & ISO 27001 compliance. Melbourne, Sydney & Perth, Australia. Brisbane coming soon.

Founded Year: 2014

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Virtualization, Cybersecurity Tools +2 more

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Best Computer Services

Best Computer Services

Toowoomba, Queensland, Australia

A second generation family business operating on the Darling Downs since 1993. We provide service to customers in Toowoomba, Warwick, Stanthorpe, Goondiwindi, Dalby, Chinchilla, Miles, Highfields, Crows Nest, Esk, Kingaroy, Withcott, Gatton, Laidley, Rosewood & Plainlands. Our mission is to deliver high quality services: maintaining and repairing equipment directly to the public or to customers of third party maintenance companies. This is achieved through our personalised service, delivered to individuals, small, medium & large organisation by a small, qualified team of professionals.

Founded Year: 1993

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Dell +2 more

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Beyond Digital

Beyond Digital

Sydney, New South Wales, Australia

Established in 2014, Beyond Digital is a privately held Consulting & Advisory practice and Managed IT Services provider based in Australia. We provide boutique IT Consulting and advisory services to the mid to enterprise market, across multiple domains including #Strategy & #Governance, #People & #Resources, #Infrastructure & #Operations, #Security & #Risk, #Apps, #Data & #BI, #Service Planning & #Architecture, #Financial Management and #PPM & Projects. We are a premium managed services provider, providing best-in-class service to any organisation with 10 to 10,000 seats and we operate in the SME, Corporate, Education and Government Sectors. We cater to all of our customers'​ IT & communications needs, including all IT & communications products & services, while seamlessly managing everything we provide, leaving our customers to focus on their business goals. We have established and continue to maintain & strengthen our long-standing relationships with an extensive network of the leading Global IT Vendors, to provide, manage and maintain tailored solutions to our customers. We are constantly up to date with the latest and greatest technologies, which we provide, manage and maintain as and when appropriate, as well as maintaining our customers'​ legacy technologies as long as necessary. Our teams based in multiple time-zones, constantly monitor our customers' systems and can respond to incidents 24x7x365.

Founded Year: 2014

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cybersecurity Tools, Virtualization +2 more

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BGH Network Consulting Services

BGH Network Consulting Services

Melbourne, Victoria, Australia

We like to get to know our customers by listening, understanding their needs and produce a solution that is fit for purpose, budget and ease of use. BGHNetwork can extend our offerings by easing your IT burden by being your trusted partner always available to assist you. If you're looking for assistance or just wanting a second opinion reach out!

Founded Year: 2001

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cisco, HPE Aruba, Microsoft Azure, VMware, Fortinet +2 more

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Binary IT

Binary IT

Homebush, New South Wales, Australia

Our team understands the unique challenges faced by businesses in maintaining compliance and warding off cyber attacks. With our comprehensive cybersecurity measures, you can rest assured that your business assets and sensitive data are safeguarded against any potential breach. From implementing robust firewalls and encryption protocols to conducting regular security audits, we leave no stone unturned in protecting your business interests.

Founded Year: 2012

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Backup and Recovery Solutions, Virtualization +1 more

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BitLOGIC IT Services

BitLOGIC IT Services

Sydney, New South Wales, Australia

At BitLOGIC, we draw upon our expertise in IT consulting, implementation and management. This approach is focused on understanding the needs of the business first, treating IT Infrastructure as a service that supports the business strategy. We supply both professional and managed services, along with hardware and software products. IT strategy and planning is today one of the most critical areas for businesses to get right. IT has moved from being a business enabling cost center, to a critical driver for business success. An appropriate strategic IT plan can deliver fundamental competitive advantages in the market, whereas poor IT planning can result in inefficiencies that strangle business efficiency.

Founded Year: 1995

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), VMware, Microsoft 365, Cisco +2 more

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BJM IT

BJM IT

Melbourne, Victoria, Australia

Quick and expert IT Services made easy Provide IT services for personal through to SMB customers onsite or remotely - Microsoft Silver Small & Midmarket Cloud Solutions Partner Microsoft Server through to Microsoft Office365 Cloud Services - VMware Certified Professional Virtualized Server environment - Fortinet Certified Network Security Administrator Secured Firewall environments utilizing Unified Threat Management/Next Generation Security - Paessler Certified Monitoring Professional Server, application and website monitoring, alerting (SMS, Email & Push Notifications) - Mobile Device Management platform to manage mobile fleet configurations, security and access - Veeam Silver Partner Onsite/Offsite Server backup & distaster recovery/replication to cloud - Trend Micro Partner Computers/Servers Trend Micro Cloud Hosted Anti-Virus, Email filtering and Cloud App Security

Founded Year: 2005

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, Windows Server, VMware, Cisco Networking +3 more

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Blue Mountains Computers

Blue Mountains Computers

Springwood, Queensland, Australia

Blue Mountains Computers offers all our customers the best possible solution to almost all your computer needs. We have very competitive prices and we can also come to you. We have been servicing the Blue Mountains area for over 5 year and we have built a very good reputation amongst our customers. After 4 years working as a mobile technician in the Blue Mountains we realised that the demand in the area was very high and we will need to expand our business. In December 2014 we opened our new shop in Springwood NSW 2777 and so far the local community response has been overwhelming. We hope our shop allows us to better service our customers, continue providing a quality service and continue in growing our small business in the years to come. We have been servicing the Winmalee, Springwood, Faulconbride and Blaxland area for over 5 years now and since opening our new premises we have experienced a significant increase in demand from the local community. Word of mouth has been our best friend.

Founded Year: 2010

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Networking Technologies, Cybersecurity Tools, Backup Solutions, Virtualization +2 more

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Blue Sprout

Blue Sprout

Melbourne, Victoria, Australia

Here to Support You! Are you working hard to achieve growth and status in your industry? We are here to equip and empower you with knowledge and resources that get results, giving you confidence as you move your business forward and close the gap on your competitors. Our mission is to help business be ‘better than today', to have a new ‘best' and to operate at a higher level than they have before. It's why we come to work each day! So connect with us now for a pressure-free chat about our Professional or Technology services.

Founded Year: 2019

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud computing, Cybersecurity technologies, Networking hardware +1 more

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Blue Whale Services

Blue Whale Services

Sydney, New South Wales, Australia

We provide Cloud and DevSecOps Services to design, build and run application in the cloud. Doing cloud management and operation is a gigantic task these days with added complexity in Hybrid and Multi-cloud platform and environment. It is also expensive to maintain. We are making it easier for you by reducing complexity, introducing automation, improve performance with reduced cost by employing engineers who are experienced in this field. We specialize working in hybrid cloud environment, both in platform engineering where we can design & build foundation, template and modules and platform operations where we support customer on-boarding, config management, shared services, patching, upgrade and other BAU operations. The services we provide include the following: 1. Solution architecture of Platform and Applications Services 2. Build pipeline and services in the cloud using Infra As Code/Data 3. Microservices build and release using container orchestrator like ECS/EKS/K8s 4. Serverless solution build using Lambda, DynamoDB, SNS, SQS etc 5. Hybrid network design and implementation 6. Server (Windows/Linux) build, maintenance and automated provisioning using Puppet, Ansible, Chef etc 7. Security (Firewall/WAF/Compliance) evaluation, planning and configuration. 8. Migrate existing systems to public cloud (AWS, Azure, Google Cloud etc) 9. Database, DW and ML systems design and build 10. Operational support out of Australian Business hours/Weekends with both local and remote support Book a free 1:1 consultation: https://calendly.com/d/3qs-qdn-6j6/free-consultation

Founded Year: 2023

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Amazon Web Services (AWS), Microsoft 365, VMware, Cybersecurity Tools

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Blueblood Solutions

Blueblood Solutions

Canberra, Australian Capital Territory, Australia

At Blueblood we believe that our clients shouldn't have to worry about IT. We provide a professional, proactive service supplying, supporting and managing Information Technology systems. Our objective is to promote and support the success of our clients by enabling them to focus on their core business, not ours.

Founded Year: 2003

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure, Cloud Computing, Cybersecurity Tools, Networking Hardware

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BlueCore365

BlueCore365

Sydney, New South Wales, Australia

At BlueCore365, we're dedicated to redefining the Microsoft Dynamics experience. Our team combines expertise in Dynamics 365 Finance, Supply Chain Management, Business Central and CRM with a commitment to excellence. We specialise in delivering tailored solutions that drive efficiency and growth for businesses across various industries. With a focus on quality and customer satisfaction, we're here to enhance your Dynamics journey and ensure optimal outcomes for your organisation.

Founded Year: 2021

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Amazon Web Services (AWS), VMware, Cisco networking, Microsoft 365 +3 more

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Blueprint Information Security

Blueprint Information Security

Melbourne, Victoria, Australia

Blueprint is an information security consultancy based in Melbourne, Australia. We provide specialist advice on how to best protect your valuable business information. We help you get a clear picture of your risks and implement information security strategies tailored to your business.

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Amazon Web Services (AWS), Microsoft 365, Power BI, Cisco Networking +2 more

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BRIGHTNET

BRIGHTNET

Gold Coast, Queensland, Australia

BrightNet delivers intelligent network solutions for your business that enable growth and meet today's security needs. We're a global provider of Network Solutions and Network Managed Services. We are dedicated to helping our clients grow their businesses. We specialize in designing, implementing, and managing high-quality network systems that provide valuable insights and analytics to drive business success. Our team of experts from around the world is committed to delivering top-notch services that exceed your expectations. We partner with you to understand your unique business needs and provide tailored solutions that help you achieve your goals. Whether you need network monitoring, analytics, or business solutions, we're here to provide the highest quality services that meet your specific needs

Founded Year: 2023

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Cybersecurity, Networking Hardware, Unified Communications Platforms, Wireless Technologies +1 more

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Bundaberg IT Solutions

Bundaberg IT Solutions

Bundaberg, Queensland, Australia

Affordable computer and phone repairs to all makes and models, whether its a simple service to keep your PC in tip top shape or a screen replacement on your phone. We are dedicated to keeping PC and phone repairs at affordable prices. We also offer: - Replacements Parts for Desktops, Laptops, Phones, Tablets and Apple devices. - Computer Upgrades - Software Sales and installation - Gaming Systems & Upgrades Contact us today for a no obligation free quote!.

Founded Year: 2017

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Networking Hardware, Virtualization +1 more

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Calibre IT

Calibre IT

Melbourne, Victoria, Australia

If you are a medium to small business you are in the right place because we have a solution for all your IT needs. We specialise in solving any IT problem large or small and have extensive industry experience with multiple client environments, this means we have either implemented it before or used it before, many times. We utilise state of the art tools to deliver a premium service to our customers and we guarantee you that all our certified consultants have the expertise to immediately pinpoint the cause of any problem. This could and will save you precious time and money. We tailor our services to perfectly suit your needs and offer consulting services implementation services, help desk, onsite and remote support. Hardware and software: We are able to interface with the majority of software and hardware suppliers on your behalf to assist you with the sourcing and acquisition of the right equipment and its deployment. We can then also offer you ongoing support. So the bottom line is; we offer high Calibre IT advice, we can save you substantial amounts of money and we are thought of as trusted advisors by our clients, so ask us for a reference! The team at Calibre IT are dedicated professionals and we promise to provide the highest Calibre of computer support services to your business. We want to be your IT professionals.

Founded Year: 2009

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, Virtualization, Microsoft Azure, Office 365, Windows Server +2 more

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Calvert

Calvert

Adelaide, South Australia, Australia

Calvert Technologies, a Microsoft Partner, provides high quality information technology support and consultancy services to businesses throughout Australia. We focus on providing quality solutions that don't "break the bank" such that our clients enjoy real value and productivity, with a low total cost of ownership. www.calvert.net.au

Founded Year: 1995

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, Virtualization, Networking, Data Storage Solutions, Cybersecurity Technologies +2 more

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Canonical Solutions

Canonical Solutions

Canberra, Australian Capital Territory, Australia

Canonical Solutions is a Canberra based company supplying services Australia Wide. We are respected experts in Digital Transformation, Strategic Consultancy, Information Management, Electronic Message Exchange, Business Reform and Architecture services. We complement the public and private sector workforces by providing resources and methods in areas that are not readily available. We have successfully delivered various digital transformation and change programs for all tiers of government and business. Canonical Solutions has proven its ability to deliver and manage large whole of government IT programs, spanning both federal and state boundaries on time and within budget. We are either directly employed by or have relationships with partner IT providers to ensure the right people and skills are on the right job. We are specialists in establishing and developing blueprints, information and electronic message exchange standards, architecture and  solution assurance. We have developed extensive architecture practices, methods for information management and electronic message exchange over the course of the last fifteen years and have leveraged these methods on a variety of whole of government programs. We specialise in providing independent and unbiased solution assurance for government programs and their partners.

Founded Year: 2013

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), Office 365, VMware, Windows Server +3 more

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In-Depth Guide

Managed Service Providers in Australia

Finding the right managed service provider in Australia involves more than searching for a company that offers IT support. Businesses increasingly need technology partners that can manage cloud infrastructure, cybersecurity, networks, endpoints, backup, compliance, and day-to-day IT operations while helping them plan for future technology needs.

The Australian managed services market is evolving alongside cloud adoption, cybersecurity requirements, hybrid IT environments, and the growing use of AI. Current industry research shows that cloud managed services continue to expand in Australia, while security services remain a major area of demand. Gartner forecasts Australian information-security spending to exceed AU$7.5 billion in 2026, with security services alone expected to exceed AU$3.7 billion.

This guide helps businesses compare top MSP companies in Australia, understand the services they provide, and identify the factors that matter when selecting a managed service provider.

What Is a Managed Service Provider in Australia?

A managed service provider (MSP) is a technology company that manages IT systems and services for another organisation on an ongoing basis.

Depending on the agreement, an Australian MSP may provide:

  • Managed IT support

  • Helpdesk services

  • Network monitoring

  • Cloud management

  • Microsoft 365 administration

  • Cybersecurity

  • Endpoint management

  • Backup and disaster recovery

  • IT infrastructure management

  • Identity and access management

  • Compliance support

  • IT consulting and strategy

The Australian Cyber Security Centre's Information Security Manual specifically recognises managed service providers as organisations that may manage applications, authentication, backup, desktop, hosting, network, security and support services on behalf of customers. It also recommends organisations maintain a managed-service register and regularly assess the security of providers that have access to their systems or data.

That makes provider selection an important part of both IT management and cybersecurity governance.

Why Australian Businesses Use Managed IT Services

Australian businesses range from small professional-services firms to large enterprises operating across multiple states and territories. Their technology requirements can therefore be very different.

For many organisations, an MSP provides access to technical expertise without the cost and complexity of building a large internal IT department.

Proactive IT Support

Traditional break-fix support responds after something goes wrong. Managed IT services are designed around ongoing monitoring, maintenance, support, and prevention.

An MSP may monitor endpoints, networks, servers, cloud systems, backups, and security alerts to identify problems before they become major business disruptions.

Access to Specialist Expertise

A business may need expertise across Microsoft technologies, cloud platforms, networking, cybersecurity, backup, identity, and compliance.

Hiring a separate specialist for each area can be difficult for a small or mid-sized organisation. A managed service provider can provide access to a broader technical team through one service relationship.

Predictable IT Operations

Many MSPs use recurring service agreements that make technology spending easier to forecast.

However, businesses should always check what the monthly service includes. Projects, hardware, licensing, after-hours work, onsite support, and advanced cybersecurity services may be priced separately.

Managed IT Services Offered by Australian MSPs

The capabilities of MSP companies vary, so businesses should compare services against their own requirements rather than choosing a provider based solely on its position in a list.

Managed IT Support

Managed IT support typically covers employee technology issues, troubleshooting, system administration, device management, software problems, and remote assistance.

For organisations with distributed teams, support availability and escalation procedures should be evaluated carefully.

Cloud Managed Services

Cloud management is becoming increasingly important as Australian organisations operate across public cloud, private cloud, SaaS, and on-premises environments.

Australian cloud managed services revenue was estimated at about US$3.3 billion for 2026, with the market projected to grow through 2033. Security services were the largest revenue-generating type in 2025.

A cloud-focused MSP may help with:

  • Microsoft Azure

  • Amazon Web Services

  • Google Cloud

  • Microsoft 365

  • Cloud migration

  • Cloud security

  • Infrastructure monitoring

  • Cost optimisation

  • Backup and disaster recovery

Cybersecurity and Managed Security

Cybersecurity has become one of the most important areas when businesses evaluate managed service providers.

Gartner expects security services to remain the largest information-security spending segment in Australia in 2026, driven partly by the need for specialised security expertise and AI-related security capabilities.

Depending on the provider, managed security services may include:

  • Endpoint protection

  • Managed detection and response

  • Security monitoring

  • Email security

  • Vulnerability management

  • Identity security

  • Security awareness

  • Incident response

  • Security assessments

  • Compliance support

Businesses looking specifically for security-focused providers can also explore the cybersecurity MSP database.

Australian Cybersecurity and the Essential Eight

One of the most important entities businesses should understand when evaluating Australian MSPs is the Essential Eight.

The Australian Signals Directorate developed the Essential Eight as a baseline set of cybersecurity mitigation strategies designed to make it harder for attackers to compromise internet-connected IT networks. The maturity model provides four levels, from Maturity Level Zero through Maturity Level Three.

The eight mitigation strategies cover areas including:

  • Application control

  • Patching applications

  • Patching operating systems

  • Restricting administrative privileges

  • Multi-factor authentication

  • Restricting Microsoft Office macros

  • User application hardening

  • Regular backups

In June 2026, the Australian Signals Directorate also announced consultation around evolving the Essential Eight into a broader Essentials series intended to keep Australian cyber guidance aligned with changing technology and threat environments.

For this reason, businesses evaluating managed service providers in Australia should ask whether the MSP can help implement, monitor, assess, and maintain controls relevant to their security requirements.

Privacy and Data Protection Considerations

Australian businesses may also need to consider the Privacy Act 1988 and the Australian Privacy Principles when selecting an MSP.

The Office of the Australian Information Commissioner notes that many small businesses with annual turnover of $3 million or less are generally outside the Privacy Act, but important exceptions exist, including certain health-service providers, businesses trading in personal information, and organisations operating under Commonwealth contracts.

Businesses should therefore understand:

  • What information the MSP can access

  • Where customer data is stored

  • How privileged accounts are protected

  • How backups are secured

  • How incidents are reported

  • What happens when the contract ends

  • How data is returned or securely deleted

An MSP should be treated as part of the organisation's technology and risk environment, not simply as an outsourced helpdesk.

Top MSP Companies Across Australia

Australia's MSP market is distributed across several major technology and business centres.

Businesses can start with the Top MSP Companies directory and then narrow their search according to location, service requirements, company size, and industry.

Sydney MSP Companies

Sydney is one of Australia's largest business and technology centres, with demand for managed IT, cloud, cybersecurity, networking, and enterprise technology services.

Businesses searching for a provider in New South Wales can use the Sydney MSP directory to identify companies operating in the market.

Melbourne MSP Companies

Melbourne has a substantial ecosystem spanning technology, professional services, healthcare, financial services, education, and research.

The Melbourne MSP directory currently provides a location-specific starting point for businesses comparing managed service providers in the city. The directory includes providers offering managed IT, cybersecurity, cloud, networking, and related technology services.

Brisbane and Queensland

Queensland businesses can require a mix of remote managed IT services, onsite support, cloud management, cybersecurity, communications, and infrastructure services.

When selecting an MSP outside the largest metropolitan centres, businesses should confirm the provider's actual onsite coverage rather than assuming nationwide service availability means local engineering support.

Perth and Western Australia

Organisations in Western Australia can have additional requirements around remote operations, connectivity, cybersecurity, cloud infrastructure, and business continuity.

Companies with distributed sites should ask potential MSPs about monitoring coverage, onsite response, remote support, backup connectivity, and disaster recovery.

Adelaide, Canberra and Other Markets

Australian MSPs also serve organisations in Adelaide, Canberra, Hobart, Darwin, Newcastle, Gold Coast and other regional markets.

For businesses operating across multiple locations, a provider with national service coverage may be preferable to a purely local MSP. However, businesses should still verify the provider's actual service desk locations, onsite capabilities, response times, and escalation procedures.

How to Choose the Best MSP in Australia

There is no universal definition of the "best" MSP. A provider that works well for a 20-person professional-services firm may not be suitable for a regulated enterprise with hundreds of employees.

1. Define Your Technology Requirements

Start by documenting:

  • Number of users and devices

  • Current cloud platforms

  • Existing IT infrastructure

  • Cybersecurity requirements

  • Backup requirements

  • Compliance obligations

  • Support hours

  • Locations and offices

  • Internal IT capabilities

This allows businesses to compare MSP proposals on the same requirements.

2. Evaluate Cybersecurity Capabilities

Security should be assessed separately from basic IT support.

Ask whether the MSP provides:

  • MFA

  • Endpoint security

  • Privileged-access management

  • Security monitoring

  • Vulnerability management

  • Incident response

  • Backup protection

  • Security reporting

  • Essential Eight support

The Australian government guidance specifically recommends security assessments for managed service providers that have access to organisational systems and data.

3. Review SLA Commitments

A good service-level agreement should clearly define:

  • Priority levels

  • Response times

  • Escalation procedures

  • Support hours

  • After-hours support

  • Availability commitments

  • Reporting

  • Client responsibilities

Avoid comparing MSPs only on price without understanding the service levels attached to that price.

4. Check Technology Partnerships

Depending on your environment, relevant expertise may include Microsoft, Azure, AWS, Cisco, Fortinet, Sophos, CrowdStrike, SentinelOne, Datto/Kaseya, ConnectWise, or other platforms.

Vendor partnerships are useful signals, but they should be evaluated alongside actual technical experience and client outcomes.

5. Consider Industry Experience

An MSP supporting a healthcare organisation may have different expertise from one supporting a retail company or professional-services business.

Ask whether the provider has experience with your industry, applications, compliance requirements, and operational model.

MSP or MSSP: Which One Does Your Business Need?

A traditional MSP generally focuses on broader IT operations such as helpdesk, infrastructure, cloud, networking, devices, and backups.

An MSSP focuses more heavily on cybersecurity, which may include security monitoring, managed detection and response, SOC services, vulnerability management, and incident response.

The distinction is becoming less rigid because many Australian MSPs now include cybersecurity as part of their managed IT offering.

Businesses should therefore compare the actual services and security capabilities rather than relying only on the MSP or MSSP label.

If security is the primary requirement, businesses can also review the cybersecurity MSP database.

Managed IT Services for Australian Small Businesses

Small and mid-sized businesses can benefit from MSPs because they may not have the resources to maintain dedicated specialists for every technology function.

A single managed service provider may combine:

  • IT helpdesk

  • Device management

  • Microsoft 365 support

  • Network monitoring

  • Cloud administration

  • Backup

  • Cybersecurity

  • IT consulting

The key is choosing a service scope that matches the organisation's actual risk and technology requirements.

Businesses should not automatically choose the cheapest provider. A low-cost package may exclude important security, backup, onsite support, or strategic services.

How to Find an MSP Near You in Australia

Businesses searching for managed service providers near me should start by identifying the location where support is actually required.

For a company with one office, a local MSP may provide useful onsite support. For a business operating across several states, a national MSP with distributed engineering coverage may be more appropriate.

Use the MSP near me directory to start a location-based search, then compare providers according to:

  1. Services offered

  2. Local coverage

  3. Industry experience

  4. Cybersecurity capabilities

  5. SLA commitments

  6. Technology expertise

  7. Pricing and contract terms

  8. Client references

Compare Australian MSP Companies

The Australian MSP market includes large technology service providers, specialised cybersecurity firms, regional MSPs, and smaller providers focused on SMBs.

Rather than choosing a provider based only on a "top" label, businesses should create a shortlist based on their own requirements.

The MSP list can be used to research managed service providers, while the cloud MSP database can help businesses looking specifically for cloud-focused providers.

For businesses researching the wider managed IT landscape, the managed IT services guide provides additional context about common service models.

Frequently Asked Questions

What are the top MSP companies in Australia?

The Australian MSP market includes national providers, specialist cybersecurity companies, cloud-focused MSPs, and regional managed IT providers. The right provider depends on business size, location, technology environment, security requirements, and industry.

How do I find the best MSP near me in Australia?

Start by identifying your location and required services, then compare providers based on service coverage, cybersecurity capabilities, SLA commitments, industry experience, and client references. A location-specific MSP directory can help create an initial shortlist.

How much do managed IT services cost in Australia?

Managed IT pricing varies according to users, devices, services, support hours, infrastructure, security requirements, and contract terms. Businesses should request detailed proposals and compare what each provider includes rather than relying on a single advertised price.

What should I ask an Australian MSP about cybersecurity?

Ask how the provider handles MFA, privileged access, endpoint security, monitoring, backups, incident response, vulnerability management, and Essential Eight requirements. Also ask how the MSP itself protects access to your systems and data.

Can an Australian MSP help with the Essential Eight?

Many MSPs provide services that can support Essential Eight implementation and ongoing security management. Businesses should ask a prospective provider which maturity level it can support, how controls will be monitored, and what evidence or reporting it provides.

Find Managed Service Providers in Australia

Choosing an MSP is ultimately a technology, security, and business decision. The strongest provider for one organisation may not be the right choice for another.

Businesses should compare managed service providers based on their actual requirements, including IT support, cloud infrastructure, cybersecurity, compliance, response times, geographic coverage, and long-term technology strategy.

Use the Top MSP Companies directory to begin researching providers, then narrow the search by location and service requirements.

Whether you are searching for managed IT services, comparing managed service providers near you, or looking for a cybersecurity-focused technology partner, a structured evaluation can help you build a more relevant shortlist of Australian MSP companies.

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