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Managed IT Services Directory

Browse Top Managed IT Services Companies and MSPs

Looking for managed IT services? A managed service provider (MSP) is a third-party company that remotely manages your IT infrastructure, end-user systems, and technology on an ongoing basis: network monitoring, cybersecurity, cloud management, helpdesk support, and data backup, typically for a flat monthly fee. MSPCompanies.us is a directory of 180,000+ verified managed IT services companies across the USA, UK, and worldwide. Browse the full MSP directory by city and state to filter by location, industry, services, and technologies, or keep reading to understand exactly what managed IT services are and how to choose one.

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New York
Globalquest Solutions - Managed IT Service Provider

Globalquest Solutions

Customized managed IT services for Buffalo businesses

VerifiedWilliamsville, New York, United Statesinformation technology & services

Globalquest Solutions provides managed IT services in Buffalo, New York, from its office in Williamsville. Founded in 2000, the company delivers customized support with managed services, cloud consulting, virtual CIO services, Microsoft 365 and help desk support. Its guarantee promises a documented knowledge transfer at no cost if a client is ever dissatisfied. Globalquest serves healthcare, financial, manufacturing and real estate businesses, with HIPAA compliant IT for healthcare. Partner logos on the company site include Microsoft, Lenovo, HP, Dell, Fortinet, Citrix, Datto and SentinelOne. Office hours are Monday to Thursday 8:30am to 4:30pm and Friday 8:30am to 4pm. Businesses comparing providers in Buffalo can contact Globalquest through the company website.

Founded Year: 2000

Company Size: 36 Employees

Support Hours: Mon-Thu 8:30am-4:30pm, Fri 8:30am-4pm

Technologies: DNS Made Easy, Outlook, Microsoft Office 365, Flywheel, Remote +1 more

Partners: Lenovo, SentinelOne, Vertiv, Datto, Fortinet, Citrix, HP, Microsoft

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Herbert Olitsky Consulting Services - Managed IT Service Provider

Herbert Olitsky Consulting Services

Managed IT with 24x7 help desk for Brooklyn businesses

VerifiedNew York, New York, United Statesinformation technology & services

Herbert Olitsky Consulting Services is a managed service provider in Brooklyn, New York, delivering managed IT services in New York since 1991. Operating as HOCS Consulting, the firm sells and supports a broad range of manufacturers and environments, offering managed services with proactive monitoring, a 24x7 help desk, network design and implementation, cloud hosted services, backup and disaster recovery, firewall and anti-spam services and managed security. Its range of plans lets organizations buy as much or as little coverage as they need. HOCS serves small, medium and large businesses throughout New York City. Companies comparing providers will find three decades of continuity behind a flexible, coverage based support model.

Founded Year: 1991

Company Size: 3 Employees

Technologies: Route 53, Autotask, Amazon AWS

Partners: Dell, IBM

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Hi-Tek Data - Managed IT Service Provider

Hi-Tek Data

Concierge managed IT for Syosset and Long Island

VerifiedSyosset, New York, United Statesinformation technology & services

Hi-Tek Data provides managed IT services in Syosset, New York, as a founder led MSP serving SMB and mid-market businesses since 1982. The company delivers concierge level managed IT with named senior engineer pods, a technical account manager and virtual CIO on every engagement. Services include managed IT, co-managed IT, cybersecurity with MDR, EDR and SOC, cloud and Microsoft 365 administration, custom application development, and AI security and governance. Hi-Tek is a Microsoft Solutions Partner and aligns with HIPAA, NY DFS, FTC Safeguards and NIST frameworks. Office hours are Monday to Friday 7am to 6pm. Businesses comparing managed IT providers in Syosset can request an assessment through the company website.

Founded Year: 1982

Company Size: 33 Employees

Support Hours: 24/7/365 monitoring; office Mon-Fri 7am-6pm

Technologies: Outlook, Microsoft Office 365, Google Cloud Hosting, Android, Node.js +3 more

Partners: Microsoft

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Hosting Source - Managed IT Service Provider

Hosting Source

VPS and dedicated servers hosted near New York

VerifiedNew York, New York, United Statesinformation technology & services

Hosting Source is a web hosting company in New York, New York. The company sells virtual private servers and cloud servers, dedicated servers, private cloud plans and shared web hosting, built on enterprise hardware with SSD storage, a 10 gigabit network and 99.99 percent uptime. Support staff are available 24/7/365 by phone, live chat, ticket and email, and all packages include free migrations. Hosting Source reports hosting customers since January 2006, ranging from small businesses to Fortune 1000 corporations, with access to major carriers across the New York and New Jersey area. Businesses comparing hosting plans near New York will find plan details on the company site.

Founded Year: 2006

Company Size: 2 Employees

Support Hours: 24/7/365

Technologies: Cloudflare DNS, CloudFlare Hosting, Vimeo, Cedexis Radar, Google Font API +8 more

Partners: Dell, HP

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IMS Online - Managed IT Service Provider

IMS Online

IT support and computer services in Huntington, New York

VerifiedHuntington, New York, United Statesinformation technology & services

IMS Online is an IT support company in Huntington, New York, providing technology integration services since 1995. Founded by Robert Schwartz, the firm helps people and businesses combine multiple technologies into usable solutions, with a specialty in dental and medical practices. Services include desktop and laptop sales, PC and Mac computer repair, virus removal, and small business network support. One memorable project turned a doctor's practice into a paperless office, freeing enough space to hire another physician. IMS serves Long Island clients from its Union Place office with professional, personalized technology services. Businesses comparing IT support in Suffolk County get a firm with three decades of hands-on experience.

Founded Year: 1995

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Technologies, Cloud Platforms (Azure, AWS), Data Analytics Tools, Cybersecurity Tools +1 more

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IPM - Now Newtek Technology Solutions (NTS) - Managed IT Service Provider

IPM - Now Newtek Technology Solutions (NTS)

Managed technology solutions from New Hyde Park, nationwide

VerifiedNew Hyde Park, New York, United Statesinformation technology & services

From its New Hyde Park base, IPM delivers managed IT services to organizations across the United States. The managed technology solutions provider, which now operates the former Newtek Technology Solutions business, offers managed security with 24/7 SOC support, cloud hosting, data storage, backup and disaster recovery, and compliance assistance as a SOC 2 Type I compliant company. Enterprise and commercial clients in healthcare, finance, education, nonprofit, and retail use its intelligent monitoring and private cloud offerings. Companies comparing a managed service provider in New Hyde Park can claim a free IT security assessment through the company website.

Founded Year: 1998

Company Size: 270 Employees

Support Hours: 24/7 SOC support

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IT Insights of Rochester - Managed IT Service Provider

IT Insights of Rochester

Proactive managed IT services for Rochester, New York

VerifiedRochester, New York, United Statesinformation technology & services

IT Insights of Rochester provides managed IT services in Rochester, New York with proactive system management and on demand support. Founded in 2019, the company offers 24/7 monitoring, preventative maintenance, disaster recovery, system updates and security assessments, plus customized service strategies with quarterly reporting. It serves businesses of every size across industries including healthcare, legal, construction, manufacturing, financial services and real estate. The firm is based at 339 East Ave, Suite 200, Rochester, NY 14604. For businesses comparing a managed service provider in Rochester, IT Insights acts as a central point of contact for IT.

Founded Year: 2019

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24/7 on-demand support

Technologies: Cloud computing (AWS, Microsoft Azure), Cybersecurity technologies, Networking hardware and software, Virtualization platforms +2 more

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ITCSNY - Managed IT Service Provider

ITCSNY

Managed IT services in New York City

VerifiedNew York, New York, United Statesinformation technology & services

ITCSNY is a managed service provider in New York, delivering IT support and management across the tri-state area. Known as IT Computer Support of New York, the firm offers outsourced managed services with fixed pricing, 24/7 monitoring, on-demand support and proactive security. Its team helps companies that lack an internal IT department as well as those needing help for an existing department. Healthcare providers, financial institutions and general businesses all feature in its client base. Organizations in New York City comparing managed service providers will find a long-established firm with experience across regulated industries.

Founded Year: 1985

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 9:00am to 6:00pm

Technologies: Windows Operating Systems, Mac OS, Microsoft Office, Cloud Computing, Network Security +2 more

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Infinit Technology Solutions - Managed IT Service Provider

Infinit Technology Solutions

Engineering driven managed IT for Syracuse and Upstate New York

VerifiedEast Syracuse, New York, United Statesinformation technology & services

Infinit Technology Solutions provides managed IT services in East Syracuse, New York backed by more than 20 years of engineering experience. The company pairs over 150 manufacturer certifications with a consultative approach to technology. Services include advanced IT services, technology assessments, hardware solutions as an authorized reseller, IT security solutions and hybrid work support. Infinit is a Premier Certified Cisco Provider serving Syracuse, Rochester and Upstate New York. Businesses comparing an MSP in East Syracuse can contact the company for a free technology assessment and consultation.

Founded Year: 2005

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud Computing, Big Data Analytics, Artificial Intelligence, Machine Learning, IoT (Internet of Things) +2 more

Partners: Cisco

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InnerCircle Technology Advisors Inc. - Managed IT Service Provider

InnerCircle Technology Advisors Inc.

IT services for finance firms in New York City

VerifiedNew York, New York, United Statesinformation technology & services

InnerCircle Technology Advisors is a managed service provider in New York, New York. The firm builds technology services for finance professionals, including family offices, hedge funds, investment banking, private equity, real estate investment and venture capital, alongside accounting, healthcare, insurance and nonprofit clients. Services center on managed solutions, proactive support and exacting standards, with client feedback citing data retention and recovery work and business continuity planning. The office is at 122 East 42nd Street, 16th Floor. Finance firms in New York comparing providers that understand investment industry demands will find a specialized local option here.

Founded Year: 2009

Company Size: 8 Employees

Revenue: $1 mil. - $5 mil.

Technologies: DNS Made Easy, Outlook, Squarespace ECommerce, Mobile Friendly, Google Maps

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Intrinsic Technologies - Managed IT Service Provider

Intrinsic Technologies

Women owned managed IT provider in New York City

VerifiedNew York, New York, United Statesinformation technology & services

Intrinsic Technology provides managed IT services in New York, New York, as a women and minority owned provider. The company delivers coordinated technology management across security, infrastructure, cloud, and governance, with security treated as foundational rather than an add on. Services include managed IT and help desk, cybersecurity, Microsoft Azure and Microsoft 365 cloud, AI and automation, vCIO and vCISO advisory, and backup and disaster recovery. Headquartered at 14 Wall Street in Manhattan, it supports healthcare and financial services organizations with HIPAA, SOC 2, NIST, and NYDFS aligned security. For New York businesses comparing managed service providers, Intrinsic offers an accountable, continuity focused model.

Founded Year: 1997

Company Size: 42 Employees

Technologies: Mimecast, Outlook, CloudFlare Hosting, Amazon AWS, WordPress.org +13 more

Partners: Barracuda, Datto, ConnectWise, AWS, Ubiquiti, WatchGuard, Cisco Meraki, SentinelOne +2 more

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Invenio IT - Managed IT Service Provider

Invenio IT

Backup, disaster recovery, and IT support in New York City

VerifiedNew York, New York, United Statesinformation technology & services

Invenio IT is a New York IT solutions provider specializing in backup and disaster recovery for small and medium businesses. Founded in 2001 and based on West 26th Street, the firm safeguards client data with business continuity planning, network security, cloud computing, and IT consulting services. Its engineers hold deep expertise in Datto backup platforms, monitoring systems around the clock to catch backup failures before they become losses. The company partners with Datto, Sophos, Duo, Redstor, Blackpoint, and Egnyte. Businesses comparing managed service providers in New York City with backup as a priority get a focused specialist.

Founded Year: 2001

Company Size: 5 Employees

Technologies: Cloudflare DNS, Outlook, Autotask, CloudFlare Hosting, Woopra +23 more

Partners: Datto, Redstor, Blackpoint, Sophos, Duo, Egnyte

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Island Tech Services - Managed IT Service Provider

Island Tech Services

Managed IT and technology services in Ronkonkoma

VerifiedRonkonkoma, New York, United Statesinformation technology & services

Island Tech Services provides managed IT services in Ronkonkoma, New York, with more than two decades of experience. The company delivers managed services, help desk support, cybersecurity and connectivity for law enforcement agencies, fire departments, municipalities, utilities and commercial organizations. Founded in 1998, it also designs, installs and supports vehicle upfitting, emergency warning systems and fleet technology through installation shops across the Northeast. Vendor partners include Zebra, Brother Mobile, Semtech and Blackpoint. Public safety and business clients in the Ronkonkoma area gain a single partner for IT and mobile technology needs.

Founded Year: 1998

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud Computing, Cybersecurity Tools, Network Security, Data Backup Solutions, Virtualization +3 more

Partners: Brother Mobile, Semtech, Printek, Zebra, Ericsson Enterprise Wireless Solutions, Blackpoint

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JS Technology Group - Managed IT Service Provider

JS Technology Group

Flat-rate IT support for small businesses in New York City

VerifiedNew York, New York, United Statescomputer networking

JS Technology Group, now operating as ARIUM, is a managed service provider in New York, New York. The company sells flat rate monthly IT plans that cover design, installation, support and maintenance with no surprise billable hours. Each client works with a dedicated front line technician, gets a 30 minute response time through email, Teams or Slack, and has every system proactively monitored. Services include outsourced help desk support, wifi and server infrastructure, cloud services for backup and flexibility, and cybersecurity risk assessments. ARIUM has served small Manhattan businesses for over a decade and recently expanded to Miami. On site service is available in both cities.

Founded Year: 2011

Company Size: 3 Employees

Technologies: Sendgrid, Gmail, Google Apps, Zendesk, Google Cloud Hosting +6 more

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JUST SOLUTIONS, INC. - Managed IT Service Provider

JUST SOLUTIONS, INC.

Managed IT, VoIP and printers for Fairport businesses

VerifiedFairport, New York, United Statesinformation technology & services

Just Solutions, Inc. provides managed IT services in Fairport, New York, serving the Rochester area for more than two decades. Founded in 1997, the company offers managed IT services with always on monitoring, VoIP phone systems, copier and multifunction printer support, cybersecurity, disaster recovery and backup solutions, and network infrastructure design and cabling. Its IT experts are on call 24/7, and managed plans carry a fixed predictable monthly price. The local Rochester team emphasizes proactive care, resolving issues at their root causes before they disrupt business. Partner relationships include Cisco, Dell, Google, SonicWall and Microsoft. Businesses comparing managed IT providers in Fairport can contact Just Solutions through the company website.

Founded Year: 1997

Company Size: 31 Employees

Support Hours: 24/7 on-call IT experts

Technologies: CloudFlare Hosting, Outlook, React, ConnectWise, Salesforce +25 more

Partners: Cisco, Dell, Google, SonicWall, Microsoft

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Jedi Ark - Managed IT Service Provider

Jedi Ark

IT services, software and staffing in Albany

VerifiedAlbany, New York, United Statesinformation technology & services

Jedi Ark Corp is an IT services company in Albany, New York, with a US office on Great Oaks Boulevard and delivery teams in India. The firm offers software development, web and mobile development, network management, cybersecurity, cloud services, IT consulting and technical support, with outsourcing and staffing engagements that place skilled IT professionals on client projects. Its stated mission is to help clients improve productivity and efficiency by deploying the right people, practices and technologies. Jedi Ark also holds a New York State technology consulting contract vehicle. Organizations evaluating IT partners in Albany can contact the company to discuss software, staffing or support needs.

Founded Year: 2021

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: JavaScript, React, Angular, Node.js, Python +6 more

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Just-Tech - Managed IT Service Provider

Just-Tech

Technology partner for New York legal aid nonprofits

VerifiedNew York, New York, United Statesinformation technology & services

Just-Tech provides managed IT services in New York City to legal aid organizations, law firms and nonprofits. Since 2014, the firm has combined managed IT, cybersecurity, risk management, cloud services, Microsoft 365, IT consulting, virtual CIO services and AI solutions for the legal sector. Its partnership-first approach focuses on technology, operations and strategy so lawyers can serve clients and advance access to justice. Based at 1345 Avenue of the Americas in Manhattan, the team serves organizations across the city. Nonprofits comparing managed service providers in New York City can contact Just-Tech to discuss their mission technology needs.

Founded Year: 2014

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: AWS, Microsoft Azure, Google Cloud Platform, Linux, Windows Server +2 more

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KGM Consulting - Managed IT Service Provider

KGM Consulting

Technology consulting for New York financial firms

VerifiedNew York, New York, United Statesinformation technology & services

KGM Consulting provides IT support in New York, New York, for trading floor companies and financial sector clients since 1992. The woman-owned firm provides communications and technology planning, IT project management, technology integration and ongoing support services for customers of all sizes and many industries. Its specialists analyze existing technology landscapes, develop strategy, manage system and vendor selections and implement new solutions. As a vendor-neutral party, KGM advocates for the best costs on behalf of client budgets. Financial firms in New York seeking a technology advisor with trading floor experience can work with the KGM team.

Founded Year: 1992

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud Platforms (AWS, Azure), AI and Machine Learning, Big Data Technologies, Enterprise Software +3 more

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Kraft & Kennedy, Inc. - Managed IT Service Provider

Kraft & Kennedy, Inc.

Technology consulting for New York law firms and finance

VerifiedNew York, New York, United Statesinformation technology & services

Kraft and Kennedy is a technology consulting firm providing managed IT services in New York for law firms, financial services firms, and nonprofits. With more than 35 years focused on legal technology, the multidisciplinary firm serves many of the AmLaw 100 with managed services, security and compliance, infrastructure and network design, business continuity planning, and desktop migrations. Its teams include network engineers, solution architects, and desktop analysts with deep knowledge of legal applications. Offices in New York, Chicago, Houston, and Wilton, Connecticut support clients nationwide. Law firms comparing managed service providers in New York get a partner that speaks their industry.

Founded Year: 1988

Company Size: 200 Employees

Technologies: DNS Made Easy, Amazon SES, Mimecast, Outlook, Microsoft Office 365 +21 more

Partners: Alert Logic, Veeam, Riverbed, HPE, HP

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L.M.S. Technical Services - Managed IT Service Provider

L.M.S. Technical Services

Managed IT services in Farmingdale, New York

VerifiedFarmingdale, New York, United Statesinformation technology & services

L.M.S. Technical Services provides managed IT services in Farmingdale, New York, serving Long Island and New York City since 1979. The firm delivers in-depth network support and consultation, complete network management, help desk access with 24/7/365 availability and its proprietary Red Button support app. With a main office in Farmingdale and an office in Manhattan, LMS gives clients one point of contact for all IT solutions. The firm works with networks of all sizes and budgets, aiming to improve performance, reduce operating costs and eliminate downtime. Companies in the Farmingdale area seeking a long-established IT partner can reach the LMS team.

Founded Year: 1979

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Support Hours: 24/7/365

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Dell EMC +4 more

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Layer 3 - Managed IT Service Provider

Layer 3

Managed IT and network solutions in Rochester, NY

VerifiedRochester, New York, United Statescomputer & network security

Layer 3 Technologies provides managed IT services in Rochester, New York, delivering network solutions to mid-sized businesses. The company provides professional IT services through dedicated account teams, network design and architecture, procurement of new and refurbished equipment, deployment and implementation, and network security, maintenance and upgrades. Its specialties include virtualization and cloud, WAN and SD-WAN, cyber risk assessments, storage and backup services and IT professional services. The firm also manages the full hardware lifecycle, from design and deployment through decommissioning, data erasure and R2-compliant recycling. Businesses in Rochester looking for a managed service provider with broad engineering coverage can contact the Layer 3 team.

Founded Year: 2000

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: SD-WAN, Cloud Technologies, Virtualization, Network Security Technologies, Cisco +3 more

Partners: Sophos, Unitrends

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Layer 7 Consulting - Managed IT Service Provider

Layer 7 Consulting

Strategic IT partner for New York financial firms

VerifiedNew York, New York, United Statesinformation technology & services

Layer 7 Consulting provides managed IT services in New York, New York, for financial and trading firms. The firm acts as a strategic technology partner, providing 24x7 management, infrastructure design and implementation, everyday IT support and proactive monitoring. Its work focuses on infrastructure latency, hosted virtual platforms and early problem detection for trading operations. With offices in New York, New Jersey and Chicago, the company serves firms where performance and reliability support the trading strategy. Financial organizations in New York evaluating technology partners can speak with the Layer 7 team.

Founded Year: 2009

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24x7

Technologies: Cloud Platforms (AWS, Azure, Google Cloud), Big Data and Analytics Tools, Enterprise Architecture Frameworks +4 more

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LincolnIT - Managed IT Service Provider

LincolnIT

Managed IT support for Hicksville and the NY metro area

VerifiedHicksville, New York, United Statesinformation technology & services

LincolnIT delivers managed IT services in Hicksville to businesses across the New York metropolitan area. Founded in 1998 and headquartered at 25 Bloomingdale Road, the provider supports small and mid-sized businesses, mid-market teams, and nonprofits with 24/7 managed IT and cybersecurity on a fixed monthly fee. Services include proactive monitoring, help desk support, cloud solutions, backup and disaster recovery, virtualization, IT infrastructure, and IT staffing. Certified engineers design, implement, and support complete technology environments aligned with client goals. Companies comparing a managed service provider in Hicksville can start with a consultation to choose a full managed plan or individual services.

Founded Year: 1998

Company Size: 97 Employees

Support Hours: 24/7 IT support and security

Technologies: DNS Made Easy, Outlook, Microsoft Office 365, reCAPTCHA, Mobile Friendly +2 more

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Lloyd Group - Managed IT Service Provider

Lloyd Group

Managed IT for finance and nonprofits in New York

VerifiedNew York, New York, United Statesinformation technology & services

The Lloyd Group, now part of Network Coverage, is a managed service provider in New York, New York. Network Coverage acquired the New York firm in May 2024 and the lloydgroup.com domain now serves the combined company's site, presented as NetCov. Services span managed IT, cybersecurity, compliance support, cloud and AI services with 24/7 support. The firm focuses on architecture, engineering and construction, credit unions, defense contractors working toward CMMC, private equity, financial services and nonprofits, reporting 350 plus staff supporting 50,000 users. The Lloyd Group dates to 1995. Regulated organizations in New York comparing compliance minded providers will find this merged MSP here.

Founded Year: 1995

Company Size: 240 Employees

Support Hours: 24/7 support

Technologies: DNS Made Easy, Outlook, Microsoft Office 365, Google Font API, Google Analytics +4 more

Partners: AWS

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Logical Net - Managed IT Service Provider

Logical Net

Managed IT and 24/7 cybersecurity in Schenectady

VerifiedSchenectady, New York, United Statesinformation technology & services

LogicalNet is a managed IT services provider in Schenectady, New York, serving the Capital Region with managed IT and cybersecurity for over 30 years. The company runs a 24/7 security operations center that monitors client environments around the clock, pairing SOC analysts with certified engineers. Services span help desk support, cloud and Microsoft 365 management, network infrastructure, VoIP and backup with tested disaster recovery plans. As a SOC 2 Type II compliant firm recognized on the MSP 501 list, it brings verified credentials to every engagement. Organizations comparing managed service providers in Schenectady get local accountability with enterprise-grade security operations.

Founded Year: 1994

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Support Hours: Monday to Friday, 8am to 5pm. 24/7 SOC monitoring.

Technologies: Microsoft Azure, Amazon Web Services (AWS), VMware, Cisco Networking, Microsoft 365 +3 more

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Lynx - Managed IT Service Provider

Lynx

Managed IT for Western New York businesses

VerifiedGrand Island, New York, United Statescomputer & network security

Lynx Technologies is a managed IT services provider in Grand Island, New York, supporting Western New York businesses for over 23 years. The firm right-sizes its services for small businesses with 5 to 25 employees, mid-sized companies and large organizations up to 5,000 staff. Its lineup includes managed IT, virtualization, business continuity, help desk, network security and IT consulting. Project management and security awareness training round out an offering built around reliability and data protection. Grand Island businesses comparing managed service providers get a long-standing regional partner with tiered service plans.

Founded Year: 2000

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco Networking, Fortinet Security +3 more

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M.A. Polce - Managed IT Service Provider

M.A. Polce

Cybersecurity and managed IT in Rome, NY

VerifiedRome, New York, United Statesinformation technology & services

Established in 1998, M.A. Polce provides managed cybersecurity in Rome for organizations across Central New York and New York State. The firm combines managed IT, MDR-backed cybersecurity, and governance, risk, and compliance services, backed by SOC 2 Type II certification and two company-owned data centers. It serves small and mid-sized businesses, public sector entities, and regulated industries including healthcare, and partners with Cisco and Fortinet. Named to the 2025 MSSP Alert Top 250 for a sixth consecutive year, M.A. Polce brings disciplined security practices to every engagement. Organizations comparing a managed security service provider in Rome can book a meeting through the company website.

Founded Year: 1998

Company Size: 46 Employees

Technologies: Mimecast, Outlook, Hubspot, Leadfeeder, Pardot +12 more

Partners: Cisco, Fortinet

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M6iT Consulting - Managed IT Service Provider

M6iT Consulting

Security-first managed IT for Manhattan businesses

VerifiedNew York, New York, United Statesinformation technology & services

M6iT Consulting is a Manhattan-based provider of managed IT services in New York for small and mid-sized businesses. Founded in 2011, the firm combines managed IT with built-in cybersecurity, cloud solutions, help desk support, and compliance assistance for financial services and professional services firms. Its engineers handle technology from start to finish, from monitoring and patching to Microsoft 365 administration and disaster recovery. The company can dispatch technicians on-site across Manhattan while resolving most issues remotely. Businesses comparing managed service providers in New York seeking security-first support find a focused local team.

Founded Year: 2011

Company Size: 7 Employees

Technologies: Outlook, Microsoft Office 365, Amazon AWS, Ruby On Rails, Google Tag Manager +7 more

Partners: Cisco, VMware, Citrix, Dell, EMC2

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MOHSO - Managed IT Service Provider

MOHSO

Managed IT and hybrid cloud services for New York businesses

VerifiedNew York, New York, United Statesinformation technology & services

MOHSO is a managed service provider in New York, New York, delivering managed IT services in New York for mid-sized Tri-State businesses. Based at 157 East 86th Street, the firm manages networks, cloud services and cybersecurity, specializing in network infrastructure, cloud solutions, unified communications and hybrid cloud environments across AWS, Azure and Google Cloud. MOHSO serves financial services, healthcare, media production and marketing organizations in New York, New Jersey, Connecticut and Pennsylvania. Its proactive management approach blends monitoring, automation and analytics to keep costs predictable and performance steady. Mid-sized businesses comparing providers will find an MSP focused on operational efficiency rather than one size fits all contracts.

Founded Year: 2015

Company Size: 4 Employees

Technologies: Salesforce, Outlook, Amazon AWS, Linkedin Marketing Solutions, reCAPTCHA +11 more

Partners: Amazon, Sophos, SolarWinds, Microsoft, HP

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MSPNetworks - Managed IT Service Provider

MSPNetworks

Managed IT services for Farmingdale and Long Island

VerifiedFarmingdale, New York, United Statesinformation technology & services

MSPNetworks provides managed IT services in Farmingdale, New York, serving Long Island, the New York City metro and central Florida. The company delivers proactive managed IT with 24/7/365 monitoring, unlimited helpdesk, patch management, network management and IT roadmapping. Its cybersecurity practice uses layered defense with managed detection and response, and its healthcare IT services are built to be HIPAA compliant. MSPNetworks holds MWBE certification from New York State and is a Microsoft Partner, aligning with the NIST Cybersecurity Framework 2.0. Specialties include charter schools and K-12 education, healthcare offices, veterinary clinics, small businesses and nonprofits. Companies comparing managed IT providers in Farmingdale can request a quote through the company website.

Founded Year: 2012

Company Size: 6 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24/7/365 monitoring; office Mon-Fri 8am-6pm

Technologies: Outlook, Bootstrap Framework, Mobile Friendly, reCAPTCHA, Apache +9 more

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MVP Network Consulting - Managed IT Service Provider

MVP Network Consulting

Managed IT and security services for Buffalo businesses

VerifiedBuffalo, New York, United Statesinformation technology & services

MVP Network Consulting provides managed IT services in Buffalo, New York, where the company was established in 2002. The firm offers managed IT services, managed security services, disaster recovery, HIPAA compliance services, cloud computing, Microsoft 365 and email management, and business phone solutions. Its team provides 24/7/365 support with an emphasis on trust, integrity and proactive IT management. MVP serves businesses across western New York and surrounding areas, with a second office in Poughkeepsie. Partner relationships include Amazon and Avaya. Companies comparing managed IT providers in Buffalo can contact MVP through the company website.

Founded Year: 2002

Company Size: 59 Employees

Support Hours: 24/7/365 support

Technologies: Cloudflare DNS, Outlook, Microsoft Office 365, Amazon SES, Zendesk +10 more

Partners: Amazon, Avaya

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Macto IT - Managed IT Service Provider

Macto IT

Managed IT with 24/7 support in Albany

VerifiedAlbany, New York, United Statesinformation technology & services

Macto IT is a managed IT services provider in Albany, New York, with a 24/7 network operations center and helpdesk. Services include network management, cloud solutions, cybersecurity, IMAC services covering installation, moves, adds and changes, retail support and hardware lifecycle support delivered by a global engineering team. The firm offers flexible service level agreements, with support available around the clock including weekends and holidays. Macto IT emphasizes high-quality service with prompt response and turnaround times. Businesses comparing managed IT services in Albany can request a quote through the company contact page.

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: 24/7 helpdesk, including weekends and holidays

Technologies: Microsoft Azure, AWS, SAP, Oracle, Tableau +4 more

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Manhattan Information Systems - Managed IT Service Provider

Manhattan Information Systems

IT products and services for New York tri-state SMBs

VerifiedNew York, New York, United Statesinformation technology & services

Manhattan Information Systems has supplied IT products and services in New York since 1975, ranking among the city's longest-running technology firms. From its East 45th Street office, the company serves small and mid-sized businesses across the New York tri-state area with managed IT services, network design, cybersecurity, managed WiFi, VoIP, and hardware procurement as an authorized vendor for major manufacturers. Its team helps clients assess technology needs and implement solutions that meet business goals. Tri-state SMBs comparing managed service providers in New York get a partner with five decades of continuity.

Founded Year: 1975

Company Size: 19 Employees

Technologies: Cloudflare DNS, DynECT, Outlook, Microsoft Office 365, Amazon SES +7 more

Partners: Polycom, Webroot, VMware, Veeam, Symantec

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ManhattanTechSupport.com, LLC - Managed IT Service Provider

ManhattanTechSupport.com, LLC

Flat-rate managed IT support for New York City businesses

VerifiedNew York, New York, United Statesinformation technology & services

ManhattanTechSupport.com, which rebranded as Homefield IT in 2021, provides managed IT services in New York for small and mid-sized businesses. The firm supplies a complete technology department for one flat monthly fee with no contracts, covering help desk support, network monitoring, cybersecurity, cloud migrations, and VoIP phone systems. Its engineers serve law firms, construction companies, nonprofits, and healthcare organizations across the five boroughs. Recognized on the MSP 501 list, the company offers 24/7 help desk availability with same-day on-site support. Businesses comparing managed service providers in New York City get predictable pricing and proactive day-to-day protection.

Founded Year: 2012

Company Size: 3 Employees

Technologies: Cloudflare DNS, Sendgrid, Outlook, CloudFlare Hosting, Microsoft Office 365 +25 more

Partners: Cisco, VMware, Citrix, Dell, Eset

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Metro CSG - Managed IT Service Provider

Metro CSG

Microsoft cloud and managed IT services for New York firms

VerifiedNew York, New York, United Statesinformation technology & services

Metro CSG is a Microsoft-focused provider of managed IT services in New York, helping businesses adopt cloud technology through Microsoft 365 and Azure. The company delivers managed IT support plans, 24/7 remote help desk services, Office 365 migration, cloud networking, and advanced security packages covering threat monitoring and compliance support. Named an SMB Microsoft Partner of the Year for four consecutive years, Metro CSG serves small, medium, and enterprise clients from its Manhattan office. Financial firms use its security and compliance services for regulatory readiness. Companies comparing managed service providers in New York with deep Microsoft expertise get a specialized cloud partner.

Founded Year: 2010

Company Size: 9 Employees

Technologies: Sendgrid, Outlook, MailChimp SPF, CloudFlare Hosting, Hubspot +18 more

Partners: Microsoft, Cisco, Meraki

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My Computer Tech - Managed IT Service Provider

My Computer Tech

Computer repair and IT support in New York City

VerifiedNew York, New York, United Statesinformation technology & services

Founded in 2009, My Computer Tech is a computer repair and IT support company in New York, New York. The shop handles PC and Mac desktop and laptop repair, virus and malware removal, data recovery, software installation, and custom PC builds, with on-site service available across the city. Its storefront at 400 East 87th Street on the Upper East Side is open Monday through Saturday, with emergency service available around the clock by request. My Computer Tech is an established neighborhood option for New Yorkers facing a broken laptop, lost data, or a sluggish machine.

Founded Year: 2009

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: Mon-Sat 10:30 AM - 6:00 PM; emergency 24/7 by request

Technologies: Microsoft 365, Cloud computing technologies, VoIP technology, Network security solutions, Data backup solutions

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Nero Consulting - Managed IT Service Provider

Nero Consulting

Managed IT and cybersecurity for New York small businesses

VerifiedNew York, New York, United Statesinformation technology & services

Nero Consulting is a small managed IT services provider in New York serving as a virtual IT department for businesses of all sizes. Founded in 2010, the firm offers cloud-based solutions, cybersecurity, and continuity strategies, including monitored protection for computers and networks, managed online backups with PCI and HIPAA compliance, and hosted communication systems with VoIP. Its engineers also handle cabling, switching, and routing. Based in lower Manhattan, Nero Consulting gives small firms enterprise-style support without an in-house team. Businesses comparing managed service providers in New York City get a compact, compliance-aware partner.

Founded Year: 2010

Company Size: 3 Employees

Technologies: Outlook, Autotask, CloudFlare Hosting, Hubspot, Campaign Monitor +28 more

Partners: Microsoft

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Network Outsource - Managed IT Service Provider

Network Outsource

Proactive managed IT for the New York metro area

VerifiedNew Hyde Park, New York, United Statescomputer networking

For more than three decades, Network Outsource has delivered managed IT services in New Hyde Park to schools, nonprofits, and businesses. The firm provides managed IT support, cybersecurity with 24/7 threat monitoring, compliance assistance, VoIP, cloud solutions, and backup and disaster recovery for the New York metro area. A dedicated account manager, proactive monitoring, and fixed predictable costs define the engagement model. Clients include organizations in Manhattan, Queens, Brooklyn, and Long Island, with experience in education, construction, and professional services. Education and nonprofit leaders comparing an IT partner in New Hyde Park can connect with the team to plan a technology roadmap.

Founded Year: 1996

Company Size: 66 Employees

Technologies: Outlook, Microsoft Office 365, Autotask, WP Engine, Hubspot +12 more

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Northeast Technology - Managed IT Service Provider

Northeast Technology

Data center and smart building solutions in New York City

VerifiedNew York, New York, United Statesinformation technology & services

Northeast Technology Partners is a telecommunications manufacturer's representative firm in New York, New York, serving the Northeast Corridor. Established in 2013, the company represents manufacturers of data center infrastructure, enterprise smart buildings, and distributed antenna systems (DAS). Its team works with end users, consultants, and installation partners, focusing on copper and fiber connectivity, power, cooling, and in-building wireless. With more than 75 years of combined industry experience, the firm supports projects for Fortune 500 business partners across the region. For New York organizations planning data center or smart building technology, Northeast Technology Partners offers experienced representation and long-standing manufacturer relationships.

Founded Year: 2013

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cisco, Microsoft Azure, Amazon Web Services (AWS), VMware, Fortinet +1 more

Partners: CommScope

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Onsite Computer Services - Managed IT Service Provider

Onsite Computer Services

On-site and remote IT support across the New York metro

VerifiedBrewster, New York, United Statesinformation technology & services

Onsite Computer Services offers IT support in Brewster, New York for businesses and home users across the New York metro area. The company provides managed services plans, a help desk plan, remote monitoring and support, offsite backup, virus protection and removal, software and hardware installation and data recovery. Founded in 1995, it covers Northern New Jersey, New York City, Long Island, Westchester, Rockland, Putnam and Fairfield County in Connecticut. A Microsoft Small Business Partner, the firm specializes in Microsoft products. Onsite support runs Monday through Sunday from 7 am to 10 pm. Companies and households comparing IT support in the region get a single source provider with flexible service plans.

Founded Year: 1995

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Support Hours: Mon-Sun 7am-10pm

Technologies: Windows OS, Mac OS, Networking Hardware, Antivirus Software, Cloud Solutions +1 more

Partners: Microsoft

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PNJ Technology - Managed IT Service Provider

PNJ Technology

Managed IT services in Albany since 1984

VerifiedAlbany, New York, United Statesinformation technology & services

PNJ Technology Partners is a managed IT services provider in Albany, New York, supporting businesses across the Capital Region since 1984. Its managed IT services include continuous network monitoring, help desk and remote support, cybersecurity, data backup and disaster recovery, cloud solutions and endpoint management and patching, with flat-rate monthly pricing. The firm also provides co-managed IT, wireless networking, hosted VoIP and compliance assistance, shaping solutions for small and mid-sized businesses. Locally owned and operated, PNJ pairs on-site and remote technicians with long-term client relationships. Businesses comparing managed IT services in Albany can contact PNJ for a consultation.

Founded Year: 1984

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Support Hours: 24/7 monitoring

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, N-Able +2 more

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Power Consulting Group, Inc. - Managed IT Service Provider

Power Consulting Group, Inc.

Managed IT services for Manhattan businesses and nonprofits

VerifiedNew York, New York, United Statesinformation technology & services

Power Consulting Group, founded in Manhattan in 1992, offers managed IT services in New York for medium-sized businesses and nonprofits. The firm combines a 24/7 help desk with on-site field technicians who can reach Manhattan offices within hours for emergencies. Its service range includes managed IT, network support, cloud services, cybersecurity, IT procurement, and strategic consulting. Financial firms, digital agencies, and nonprofits rely on the team for business continuity planning and disaster recovery. Companies evaluating managed service providers in New York get a long-running local partner with deep experience in regulated and mission-driven environments.

Founded Year: 1992

Company Size: 32 Employees

Technologies: Sendgrid, SMTP.com, Constant Contact, Mimecast, Autotask +25 more

Partners: Polycom, Aruba, Apple, Amazon, Adobe

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Presidio - Managed IT Service Provider

Presidio

Digital infrastructure and managed services, New York based

VerifiedNew York, New York, United Statesinformation technology & services

Presidio is a global digital services provider offering managed IT services in New York to mid-market, enterprise, and government clients. Founded in 2003 and headquartered at 1 Pennsylvania Plaza, the company employs more than 3,000 people across 18 offices and serves 7,000 customers. Its portfolio spans cloud, security, networking, data center modernization, collaboration, and managed services, supported by a strategic collaboration with Amazon Web Services. Acquired by private equity firm CD and R in 2024, Presidio continues to operate independently. Large organizations comparing managed service providers in New York get enterprise-scale engineering depth.

Founded Year: 2003

Company Size: 4100 Employees

Technologies: Microsoft Office 365, Facebook Conversion Tracking, DemandBase, Drupal, VueJS +10 more

Partners: Amazon, VMware, Kemp, HPE, HP

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Pro4ia - Managed IT Service Provider

Pro4ia

High-stakes IT delivery and managed services in New York

VerifiedNew York, New York, United Statesinformation technology & services

Pro4ia is a New York-based IT services firm delivering managed IT services in New York to finance, legal, real estate, energy, and healthcare clients. Founded in 2001, the company specializes in high-stakes delivery through its ActiveCare managed services platform, offering 24/7 monitoring, cybersecurity support, infrastructure design, and corporate technology relocation. As a SOC 2 certified provider with more than 80 team certifications, Pro4ia publishes near real-time dashboards on uptime and ticket resolution. Its 100-plus professionals work from six offices worldwide. Companies comparing managed service providers in New York for complex or regulated environments get disciplined, transparent delivery.

Founded Year: 2001

Company Size: 95 Employees

Technologies: Amazon SES, Outlook, MailChimp SPF, GoDaddy Hosting, Microsoft Azure +4 more

Partners: Cisco, Lenovo, Dell, Microsoft, HP

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ProTech IT Group - Managed IT Service Provider

ProTech IT Group

Managed IT and datacenter services in Melville, New York

VerifiedMelville, New York, United Statesinformation technology & services

ProTech IT Group provides managed IT services in Melville, New York, backed by more than 15 years supporting business networks. The company designs, builds and maintains network infrastructure, datacenter environments and cloud platforms including Microsoft Azure and Amazon Web Services. Security runs through every layer, from network and data protection to disaster recovery and business continuity planning. Through its ProTechCare program, the firm delivers 24/7 monitoring and management of networks, servers, storage and applications, plus unified communications and ongoing user support. The result is a long term technology partner for organizations that want dependable systems and a single point of contact for their IT.

Founded Year: 2008

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24/7 monitoring

Technologies: Microsoft Azure, Amazon Web Services (AWS), VMware, Microsoft 365, Cisco +2 more

Partners: Microsoft, Amazon Web Services

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Proviatek, Inc. - Managed IT Service Provider

Proviatek, Inc.

Insourced IT support for the New York tri-state area

VerifiedNew York, New York, United Statesinformation technology & services

Proviatek, an insourcing IT firm founded in 2004, provides managed IT services in New York to businesses across the NY-NJ-CT tri-state area. The company keeps its engineers and support staff local, delivering managed services, help desk support, network design, wireless site surveys, fiber-optic backbone work, and security assessments. Its insourcing model gives clients an alternative to offshore support without the cost of a full in-house team. Proviatek serves small and mid-sized businesses as well as large enterprises from its Broad Street office. Companies comparing managed service providers in the tri-state region get locally based engineers and practical network expertise.

Founded Year: 2004

Company Size: 6 Employees

Technologies: Outlook, Autotask, Apache, Mobile Friendly, Remote +2 more

Partners: Amazon, VMware, Aruba, Barracuda, Bitdefender

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Quarterhorse Technology Group - Managed IT Service Provider

Quarterhorse Technology Group

Flat rate managed IT and cloud for New York businesses

VerifiedNew York, New York, United Statesinformation technology & services

Quarterhorse Technology, operating as IQTI, provides managed IT services in New York, New York on a flat monthly rate. Since 1999 the firm has served as an outsourced IT department for New York businesses, including 24x7x365 live help desk support, remote monitoring, cloud IT, AWS management, VoIP and hardware procurement. Its office is at 1345 Avenue of the Americas, 2nd Floor in Manhattan, with phone contact at 646-722-6500 and office hours Monday through Friday from 9 am to 5 pm. New York businesses comparing managed service providers will find a long running local firm that pairs flat rate budgeting with enterprise level service.

Founded Year: 1999

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: Mon-Fri 09:00-17:00; 24x7x365 live help desk

Technologies: Cloud Computing, Internet of Things (IoT), Artificial Intelligence, Big Data Analytics, Cybersecurity +3 more

Partners: Amazon Web Services

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Red Key Solutions - Managed IT Service Provider

Red Key Solutions

White Plains managed IT for Tri-State small businesses

VerifiedWhite Plains, New York, United Statesinformation technology & services

Founded in 2002, Red Key Solutions provides managed IT services in White Plains, New York, for small and mid-sized businesses across the Tri-State area. The firm delivers cybersecurity, compliance management, cloud services, vCIO strategy, and co-managed IT from offices in White Plains, New York City, Stamford, and Los Angeles. A client app tracks IT strategy, roadmaps, assets, and billing. The company supports finance and healthcare firms with regulatory compliance needs. For Tri-State businesses weighing their IT options, the firm pairs responsive support with strategic roadmaps and a transparency app.

Founded Year: 2002

Company Size: 22 Employees

Technologies: DNS Made Easy, Microsoft Office 365, CloudFlare Hosting, Outlook, Pardot +26 more

Partners: Amazon, Veeam, ConnectWise, Datto, Fortinet

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S7 Technology Group, a THRIVE Company

NextGen managed IT services in New York City

VerifiedNew York, New York, United Statesinformation technology & services

S7 Technology Group, a Thrive company, is a managed service provider in New York, New York. Offerings span cybersecurity risk assessment, cloud services, managed services, compliance support and managed AI, delivered through the Thrive Platform built on ServiceNow. Thrive reports more than 2,500 customers, 180,000 end users and 325,000 devices supported, with over 900 technical certifications across its team. Its published guidance targets the mid-market. Companies in New York evaluating a large platform backed provider will find Thrive's service catalog here.

Company Size: 3 Employees

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SIMPLICITY IT - Managed IT Service Provider

SIMPLICITY IT

Microsoft AI governance for New York businesses

VerifiedNew York, New York, United Statesinformation technology & services

SIMPLICITY IT is a New York, New York consultancy delivering Microsoft AI governance and cloud services since 2011. The firm helps organizations adopt Microsoft Copilot and AI agents with clear limits on data access and actions, testing controls before rollout. Its team guides implementation through delivery blueprints, measurable success criteria, and scoped support for U.S. and international projects. Focus areas include AI governance and automation, Microsoft cloud modernization, and secure cloud infrastructure aligned with industry regulations. Businesses comparing Microsoft cloud services in New York, New York find a specialist that pairs AI ambition with practical governance.

Founded Year: 2011

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Amazon Web Services (AWS), Windows Server, VMware +5 more

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Managed IT Services Explained

Managed IT services refer to the practice of outsourcing day-to-day IT management and support to a third-party provider known as a Managed Service Provider (MSP). These companies handle everything from network monitoring and cybersecurity to cloud infrastructure and helpdesk support. Need the full research list by city and state? .

Businesses of all sizes use MSPs to reduce costs, improve reliability, and access specialized expertise without maintaining a large in-house IT team. From small businesses needing basic helpdesk support to enterprises requiring 24/7 SOC monitoring, MSPs serve every segment. For security-focused providers, see our MSSP list covering 15,000+ managed security service providers, or browse the top 100 managed service providers ranked by annual revenue.

Our directory helps you find the right provider by filtering across services offered, technologies used, geographic location, company size, and industry specialization. Microsoft-focused buyers can also explore the Microsoft MSP database for Azure MSPs and Microsoft Solutions Partner Partners, or browse the cloud MSP database covering AWS, Azure & Google Cloud providers.

Network Management

Monitoring, maintenance and optimization of IT networks

Cybersecurity →

Threat detection, SIEM, endpoint protection & compliance

Cloud Services

AWS, Azure, Google Cloud migration and management

Helpdesk Support

24/7 end-user support and IT issue resolution

Backup & Disaster Recovery

Data protection, BDR solutions and business continuity

Compliance Management

HIPAA, SOC2, PCI-DSS and regulatory compliance

Why Choose a Managed IT Services Provider?

MSPs help businesses of all sizes reduce costs, improve security, and focus on growth without the overhead of a full in-house IT team.

Reduce IT Costs

Pay a predictable monthly fee instead of expensive break-fix repairs and unpredictable IT bills.

24/7 Expert Support

Get round-the-clock helpdesk and monitoring from certified IT professionals without hiring in-house.

Enhanced Security

Protect your business with proactive threat monitoring, endpoint security, and compliance management.

Faster Growth

Free your team to focus on core business goals while your MSP handles all IT infrastructure needs.

What Are Managed IT Services?

Managed IT services refer to outsourcing day-to-day IT management and support to a third-party provider, a managed service provider, or MSP instead of handling everything with an in-house team. Under a managed IT services agreement, the provider proactively monitors your systems, handles helpdesk requests, manages your cloud environment, and keeps your network secure, usually billed as a predictable monthly fee per user or per device rather than hourly break-fix charges.

The term is sometimes confused with a few related but distinct concepts:

  • Managing information services / management information systems (MIS) refers to the broader discipline of using data and systems to support business decision-making. It's an older, more academic term; "managed IT services" is the modern, outsourcing-specific version most businesses are actually searching for.
  • IT service management (ITSM) is a framework (often built on ITIL) for how an organization designs, delivers, and improves IT services internally through ticketing systems, change management, and incident processes. A good MSP practices ITSM discipline internally, and many run on dedicated platforms; see our ranked comparison of the top ITSM tools if you're evaluating that layer specifically. ITSM itself is a methodology, not a service you buy the way you buy managed IT services.

What Do Managed IT Services Include?

Managed IT services and managed IT support typically include:

  • Network management: ongoing monitoring, maintenance, and optimization of business networks, often backed by dedicated network monitoring software
  • Cybersecurity and threat monitoring: endpoint protection, threat detection, and incident response; browse verified cybersecurity companies if security is your primary need
  • Cloud services: management of AWS, Azure, Google Cloud, and Microsoft 365 environments, via our cloud MSP database or Microsoft MSP list
  • Helpdesk and end-user support: day-to-day troubleshooting for employees
  • Data backup and disaster recovery: protecting business continuity, typically running on dedicated backup software
  • VoIP and unified communications
  • Compliance management: including HIPAA compliance software for healthcare and PCI compliance software for payment data, alongside SOC 2 and other frameworks
  • IT consulting: longer-term technology strategy and planning

A fully managed IT service covers all of the above under one contract. Some businesses instead choose co-managed IT, where an MSP works alongside an existing in-house IT team rather than replacing it; worth asking about if you already have internal IT staff.

MSP vs. MSSP vs. IT Service Management

These three terms get used interchangeably but mean different things:

  • MSP (Managed Service Provider): handles general IT management: networks, servers, cloud, and helpdesk.
  • MSSP (Managed Security Service Provider): specializes specifically in cybersecurity: threat detection, SOC services, SIEM, and incident response. Browse the MSSP list if you need security-first providers specifically, or compare SIEM platforms if you're evaluating the underlying tooling. Many MSPs now offer MSSP-level security as part of a bundled contract.
  • ITSM (IT Service Management): the internal framework or process discipline (often ITIL-based) an organization or provider uses to manage IT service delivery. See the ITSM tools comparison above for platform options. It's a methodology, not a type of provider.

If security is a priority, ask directly whether your MSP's contract includes MSSP-level monitoring or whether that's a separate add-on.

Benefits of Managed IT Services

Businesses move to managed IT services for a few consistent reasons: predictable monthly costs instead of unpredictable break-fix bills, round-the-clock monitoring and helpdesk access without hiring an in-house team, proactive threat detection instead of reactive cleanup after an incident, and the ability to free up internal staff to focus on core business instead of day-to-day IT firefighting. For a full breakdown of ROI and how managed IT compares to hiring in-house, see our complete guide to what an MSP does.

Who Uses Managed IT Services?

Managed IT services are used by businesses of nearly every size and sector, but a few groups have specific needs worth knowing about:

  • Small businesses typically need flat, predictable pricing scaled to a small headcount rather than enterprise-tier contracts. See our guide to managed IT services for small businesses.
  • Law firms need a provider familiar with legal software (Clio, iManage, PCLaw), attorney-client privilege obligations, and litigation hold requirements; a generalist MSP often isn't equipped for this. See our guide to managed IT for law firms.
  • Healthcare, finance, and government organizations typically need providers aligned to HIPAA, PCI-DSS, SOC 2, or FedRAMP requirements rather than general-purpose IT support. Our cybersecurity companies directory lets you filter by these specializations.

Find a Managed Service Provider Near You

Searching for "managed IT services near me" or "managed service provider near me"? Local response time matters when a server goes down, a local MSP can be on-site within hours, and local providers tend to know your state's specific compliance and data-breach requirements. Browse our MSP Near Me directory to find verified local providers by city, with documented on-site and remote SLAs.

Find the Right Managed IT Services Company in 3 Steps

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Buyer's Guide

How to Choose an IT Managed Services Company

Use this checklist to evaluate any managed IT services provider before signing a contract.

01

Check Certifications

Microsoft Solutions Partner, Cisco Premier, AWS Advanced Partner verify on the provider's official partner portal.

02

Review SLA Response Times

Critical issues should have a 1-hour or less response SLA. Ask for a sample contract before committing.

03

Confirm Service Scope

Does the package include cybersecurity, cloud management, and compliance or just helpdesk?

04

Ask for Industry References

Request 2–3 client references in your specific industry (healthcare, finance, legal, etc.).

05

Evaluate Local Presence

For on-site support, confirm the MSP has technicians in your city with guaranteed response times.

06

Compare Pricing Models

Per-user, per-device, or flat-fee understand exactly what's included and what's billed extra.

Read the full guide: How to Choose a Managed Service Provider →

MSP Companies Database

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Frequently Asked Questions

Everything you need to know about managed IT services companies

What is a Managed IT Services company?
A Managed IT Services company (MSP) is a third-party provider that remotely manages a customer's IT infrastructure, end-user systems, and technology needs. MSPs provide services like network monitoring, cybersecurity, cloud management, helpdesk support, and data backup typically on a subscription or contract basis.
How do I choose the right MSP for my business?
When selecting a managed IT services provider, consider their industry expertise, certifications (Microsoft, Cisco, AWS), response time SLAs, service offerings, geographic coverage, and client reviews. Use our directory filters to narrow by state, services, and technologies to find the best match.
How do I find an IT managed services company near me?
Use our city-based locator at mspcompanies.us/msp-near-me to browse verified managed IT services companies by metro area. We cover 77+ US cities including Houston, New York, Dallas, Chicago, and Atlanta each with full company profiles and decision-maker contacts.
How much do managed IT services cost?
Managed IT services typically cost $100–$250 per user per month for small businesses, or $500–$5,000+ per month for flat-fee enterprise contracts. Pricing depends on the number of devices, users, services included (helpdesk, cybersecurity, cloud), and SLA response times. Read our full pricing guide for a detailed breakdown.
What should I look for when evaluating IT managed services companies?
Key factors: (1) Industry certifications Microsoft Solutions Partner, Cisco Premier, AWS Advanced; (2) Response time SLAs 1-hour or less for critical issues; (3) Service scope does it include cybersecurity, cloud, and compliance; (4) Local presence on-site support availability; (5) Client references in your industry. Use our directory filters to find companies matching all these criteria.
What is the difference between an MSP and an MSSP?
An MSP (Managed Service Provider) focuses on general IT management networks, servers, and helpdesk. An MSSP (Managed Security Service Provider) specializes specifically in cybersecurity threat detection, SOC services, SIEM, and incident response. Browse our dedicated cybersecurity companies directory at mspcompanies.us/cybersecurity-companies.
How many managed IT companies are in this directory?
This site publishes a browseable managed IT directory. Coverage is deepest in the United States with 77+ city directories, and also includes providers in the UK, Canada, Germany and Australia. For the full 180,000+ MSP research list by city and state, use Get List or see our Data Report.
Can I download the full list of managed IT companies?
Yes. We offer the complete database as a downloadable Excel file with all 180,000 companies, including emails, phone numbers, LinkedIn profiles, and decision-maker contacts. Visit our Data Report page to view pricing and download options.

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