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Managed IT Services Directory

Browse Top Managed IT Services Companies and MSPs

Looking for managed IT services? A managed service provider (MSP) is a third-party company that remotely manages your IT infrastructure, end-user systems, and technology on an ongoing basis: network monitoring, cybersecurity, cloud management, helpdesk support, and data backup, typically for a flat monthly fee. MSPCompanies.us is a directory of 180,000+ verified managed IT services companies across the USA, UK, and worldwide. Browse the full MSP directory by city and state to filter by location, industry, services, and technologies, or keep reading to understand exactly what managed IT services are and how to choose one.

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MSPs, MSSPs & IT Consultants
HTML Global - Managed IT Service Provider

HTML Global

Managed IT, cybersecurity, and compliance in Glenview

VerifiedGlenview, Illinois, United Statesinformation technology & services

HTML Global, now branded AlignLayerNine, is a managed IT services provider in Glenview, Illinois, with offices in the US, UK, and Chile. With more than 15 years in business, the firm runs IT operations and security for growing organizations worldwide through fully managed IT, co-managed IT, and security and compliance programs. Every engagement includes 24x7 SOC monitoring, and the company is a CMMC Registered Practitioner Organization with programs aligned to CMMC, HIPAA, SOC 2, and NIST. Support lines stay open around the clock across phone, email, Teams, Slack, and chat. Organizations comparing managed service providers near Glenview will find a security-first MSP built for regulated industries.

Founded Year: 2011

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Support Hours: Support lines open 24x7x365

Technologies: Cloud Platforms (AWS, Azure), Big Data Technologies, Machine Learning, AI Solutions +4 more

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HUGO CONNECT - Managed IT Service Provider

HUGO CONNECT

Your personal CTO for Chicago small business IT

VerifiedChicago, Illinois, United Statesinformation technology & services

HUGO CONNECT is a managed IT services provider in Chicago, Illinois, serving small businesses and law firms with personal CTO style support. The Chicago based MSP bundles proactive managed IT, advanced cybersecurity and ransomware prevention, backups, cloud services, and strategy into one predictable monthly fee. Founder led and built on two decades of experience across legal, finance, higher education, and the military, the firm also offers fractional CTO guidance, IT projects, and website services. Testimonials come from Chicago area law offices. Small businesses comparing managed service providers in Chicago will find a personal, one-partner alternative to juggling multiple vendors.

Founded Year: 2024

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cisco Unified Communications, Microsoft Teams, Zoom, RingCentral, Mitel +2 more

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HWI IT - Managed IT Service Provider

HWI IT

Secure IT and OT infrastructure in Malterdingen

VerifiedMalterdingen, Baden-Wuerttemberg, Germanyinformation technology & services

HWI IT GmbH is an IT and OT infrastructure consultancy in Malterdingen, Baden-Wuerttemberg, founded in 2005. The company specializes in the integration and secure operation of IT and operational technology systems, helping industrial clients improve security, availability and efficiency. Its consultants support projects from the planning and tender phase and can take over full operational responsibility for client infrastructure. A distinctive approach bridges the language gap between departments, translating between IT and production. HWI focuses on office IT and industrial IT across Germany. Companies in Malterdingen with complex infrastructure needs can contact the team.

Founded Year: 2005

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft products, Cloud platforms, Network technologies, Security technologies, Virtualization +2 more

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HYAS - Managed IT Service Provider

HYAS

Threat intelligence platform from Vancouver

VerifiedVancouver, British Columbia, Canadacomputer & network security

HYAS is a cybersecurity company in Vancouver, British Columbia that builds a threat intelligence platform for security teams. Its platform uses Indicators of Future Attack, or IOFA, feeds powered by live and historic DNS data, web content scanning, certificate data and WHOIS information. Offerings include threat hunting, brand protection against phishing and spoofing, and automated adversary intelligence that tracks malicious infrastructure. HYAS helps SOC managers, incident responders and threat analysts uncover hidden attacker infrastructure before it is used. Security teams can book a demo through the company website.

Founded Year: 2015

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud computing, Virtualization, Data storage systems, Networking technologies, Cybersecurity tools +1 more

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Hafstrands IT-Support - Managed IT Service Provider

Hafstrands IT-Support

Affordable IT support for homes and businesses in Halland

VerifiedÅsa, Halland County, Swedeninformation technology & services

Hafstrands IT-Support provides IT support in Halland, Sweden, as a one person business serving private and company customers. Services cover on site visits and remote or phone support for both homes and businesses, with published hourly pricing that includes RUT deduction options for private clients. The technician carries tools and plans to stock common products through wholesalers. Mileage is billed for travel, and longer jobs can be negotiated case by case. Phone numbers are shared at booking to avoid spam. People comparing IT support options in Halland can consider Hafstrands IT-Support for straightforward, low cost help.

Founded Year: 2021

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Cybersecurity, Networking Technologies, Enterprise Software Solutions, Data Management +1 more

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HailBytes - Managed IT Service Provider

HailBytes

Self-hosted security tools for modern security teams

VerifiedLaurel, Maryland, United Statescomputer & network security

HailBytes delivers cybersecurity solutions from Laurel, Maryland, through self-hosted security products on AWS and Azure marketplaces. Its GoPhish-based security awareness training platform runs phishing simulations and post-click training inside the customer's own cloud account, with audit-ready logs for SOC 2 and ISO 27001. The company also offers attack surface management, hardened open-source security deployments, and compliance guidance. Founded in 2018, the firm serves MSSPs, finance, healthcare, government contractors, and IT service providers. Security teams comparing vendors will find marketplace products that deploy in minutes without per-seat fees.

Founded Year: 2018

Company Size: 3 Employees

Technologies: Cloudflare DNS, Gmail, Google Apps, Android, Zscaler +3 more

Partners: AWS, Microsoft Azure

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Halcyon IT - Managed IT Service Provider

Halcyon IT

Fixed fee 24/7 IT support in Liverpool and Stoke-on-Trent

VerifiedLiverpool, England, United Kingdominformation technology & services

Halcyon IT is a Liverpool based company delivering managed IT services in Liverpool, England, with further offices in Stoke-on-Trent and Dubai. The full IT support package costs 35 pounds per computer per month with fixed pricing, no hidden costs, no call-out fees and a 30-day rolling contract. Included are remote support, a personal IT department, IT consultancy and monthly updates. Additional services cover cyber security, VoIP telephony and business broadband. The team tailors IT solutions to each client, aiming to keep businesses connected, secure and running smoothly. Companies comparing providers in Liverpool will find transparent fixed fees and 24/7 support.

Founded Year: 2021

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24/7

Technologies: Cloud Computing, Virtualization, Microsoft Azure, Office 365, VMware +2 more

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Hallman MSP - Managed IT Service Provider

Hallman MSP

Managed IT, VoIP and hardware repair for Calgary business

VerifiedCalgary, Alberta, Canadainformation technology & services

As Calgary's best Managed Service Providers, we're proud of our partners and sponsors and our competitive, easy-to-understand pricing model. Computer problems and security threats are a part of business life today. Big companies have IT departments that can fix problems as they arise, but that takes money that smaller businesses just don't have. Enter Managed Service Providers, a super-cost effective subscription service that gives users instant access to computer repair, security and monitoring.

Founded Year: 2014

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure, Windows Server, VMware, Cisco Networking +2 more

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Hampton Management Consulting - Managed IT Service Provider

Hampton Management Consulting

IT consulting for banking and insurance in Paris

VerifiedParis, Ile-de-France, Franceinformation technology & services

Hampton Management Consulting is an IT consulting firm in Paris, Ile-de-France, serving banking and insurance clients on complex projects. Founded in 2021, the hybrid cabinet combines Big Four style methods with startup agility, focusing on field delivery and operational excellence. Expertise spans program management, technology consulting and engineering, IS architecture and urbanization, and project management. Technical areas include cloud roadmaps and automation, data center consolidation, network architecture, workplace strategy and cybersecurity roadmaps and audits. The team recruits experienced profiles in the Paris region, from cloud architects to DevOps engineers. Financial sector firms comparing consultancies find a specialist cabinet for critical information system projects.

Founded Year: 2021

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, .NET Framework, DevOps, Power BI, SQL Server +2 more

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Hands on IT Services - Managed IT Service Provider

Hands on IT Services

IT support for you and your business in Carshalton

VerifiedCarshalton, England, United Kingdominformation technology & services

Hands on IT Services is a Carshalton based company providing managed IT services in Carshalton, England, for individuals and businesses alike. The firm aims to make complex IT accessible to all clients while providing continuity of support. IT support plans are available with a free quote offered through the website. The company publishes newsletters, security articles and client testimonials, including feedback from London Leisure Services and Garnett Keeler. Enquiries go to a London phone line and email address. Customers comparing providers in Carshalton will find an established local team with plan-based support.

Founded Year: 1995

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft 365, Cloud Platforms, Cyber Security Tools, Networking Technology

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Harbor Digital - Managed IT Service Provider

Harbor Digital

Transparent managed IT for Brunswick, Maine

VerifiedBrunswick, Maine, United Statesinformation technology & services

Harbor Digital is a managed IT service provider in Brunswick, Maine offering managed IT, cybersecurity, and VoIP to Maine businesses. Located at 74 Orion Street, the firm brings 25 years of industry experience with a CISSP certified team and HIPAA compliant practices. Services include managed IT services, expert cybersecurity management, compliance support, and VoIP phone systems, all with transparent per workstation and per server pricing. The company publishes its pricing openly, starting with a 500 dollar per month minimum. Businesses comparing managed IT services in Brunswick can consider Harbor Digital for its Maine based support and its upfront, responsible pricing model.

Founded Year: 2001

Company Size: 5 Employees

Technologies: Rackspace MailGun, Outlook, Microsoft Office 365, Hubspot, Google Font API +11 more

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Hart Office Solutions - Managed IT Service Provider

Hart Office Solutions

Office technology and managed IT in Clarksburg, WV

VerifiedClarksburg, West Virginia, United Statesinformation technology & services

Since 2004, Hart Office Solutions has supplied office technology and managed IT support to businesses in Clarksburg, West Virginia. The company sells and services industry standard equipment including Toshiba and Lexmark printers, multifunction devices, wide format devices and production printers. Its offerings include managed print services, managed IT, document management, and service and support backed by a four hour response time guarantee. Businesses across North Central West Virginia and Southwestern Pennsylvania rely on the firm for cost saving print strategies and simplified invoicing. The local team emphasizes fast on-site service, keeping devices running so offices stay productive. Companies comparing IT support in Clarksburg will find a local partner for both.

Founded Year: 2004

Company Size: 7 Employees

Support Hours: 4-hour response time guarantee

Technologies: Gmail, Google Apps, WordPress.org, Google AdWords Conversion, Google Tag Manager +10 more

Partners: Toshiba, Lexmark

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Hart Technology Solutions - Managed IT Service Provider

Hart Technology Solutions

Business IT support in Tucson

VerifiedTucson, Arizona, United Statesinformation technology & services

Hart Technology Solutions offers managed IT services in Tucson, Arizona for local businesses. The company answers 95 percent of client calls in under 30 seconds and includes unlimited on-site visits for managed IT clients, with month to month terms and no long term contracts. Services cover managed IT, IT security and compliance, professional IT services with project management and strategy, and cloud and infrastructure design. The team also backs up Microsoft 365 and holds quarterly technology business reviews. Hart Technology Solutions suits Tucson businesses that want fast, local support from engineers who know their systems.

Founded Year: 2006

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: Monday to Friday 8 AM to 5 PM

Technologies: Cloud Computing, Cisco Networking, Microsoft Azure, Microsoft 365, VMware +2 more

Partners: Microsoft, Cisco, QuickBooks

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Haslam IT - Managed IT Service Provider

Haslam IT

Local computer repair and IT support in Worcestershire

VerifiedWorcester, England, United Kingdominformation technology & services

Haslam IT is a Worcester based provider of IT support for home users and small businesses across Worcestershire. The company repairs computers, laptops, Macs, tablets and phones, carries out hardware and software upgrades, installs networks, removes viruses and malware and recovers lost files. It also builds bespoke databases and offers one to one personal IT training and tuition. Haslam IT covers an area within 25 miles of Worcester, with free call outs within ten miles, and supports more distant customers remotely or by courier. For anyone looking for IT support in Worcester, it offers a personal local service for everyday technology problems.

Founded Year: 2016

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Cloud Computing, VoIP, Cyber Security Tools, Network Infrastructure

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Hastwell - Managed IT Service Provider

Hastwell

Adelaide ICT and managed services since 2009

VerifiedAdelaide, South Australia, Australiainformation technology & services

Delivering ICT solutions since 2009, Hastwell is a managed services provider in Adelaide, South Australia. Based in North Plympton, the company works with organisations across government, non profit, defence, corporate and education sectors. Its capabilities include managed services, network services, Microsoft infrastructure, cybersecurity, unified communications and cloud solutions. Hastwell delivered a nationwide network modernisation for Adbri using Palo Alto Networks technology, and counts Coopers Brewery and Adelaide Airport among its clients. The team learns each organisation before recommending solutions. For entities comparing an MSP in Adelaide, Hastwell offers enterprise grade experience with a local focus.

Founded Year: 2009

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Teams, Microsoft 365, Zoom, Cisco, Poly +2 more

Partners: Palo Alto Networks, Microsoft

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Haven Managed Services - Managed IT Service Provider

Haven Managed Services

Computer, network, and phone support in Rogers

VerifiedRogers, Arkansas, United Statesinformation technology & services

Haven Managed Services is an IT support and managed services firm in Rogers, Arkansas, serving local businesses from a single support team. The company offers contract and break fix plans alongside on demand help, covering computers, networks, servers, and 3CX phone systems. Services include application hosting, server maintenance and monitoring, offsite backups, security, and computer repair. Its team serves Northwest Arkansas companies that want one vendor for desktops, servers, and communications. Businesses in Rogers comparing local providers will find Haven a straightforward option for day to day technology support.

Company Size: 2 Employees

Technologies: Squarespace, Apple Business Manager, Harmony Email & Collaboration, DNS Made Easy, Apple School Manager +18 more

Partners: 3CX

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Hawaii Tech Support - Managed IT Service Provider

Hawaii Tech Support

Proactive IT support for Hawaii businesses

VerifiedHonolulu, Hawaii, United Statesinformation technology & services

Hawaii Tech Support is a managed service provider in Honolulu, Hawaii, supporting local businesses since 2004. Based at 946 Waiakamilo Road, the company delivers managed IT, security services and technology consulting across the Aloha State. Offerings include help desk support, cloud computing, remote monitoring, Microsoft 365, backup and disaster recovery, network security and security training. Architecture, engineering and construction firms plus healthcare organizations are among the industries it serves. The firm takes a proactive approach aimed at minimizing downtime. Businesses comparing an IT partner in Honolulu will find a community-rooted provider with two decades of local experience.

Founded Year: 2004

Company Size: 16 Employees

Technologies: Dyn Managed DNS, Outlook, Mobile Friendly, Typekit, Bootstrap Framework +10 more

Partners: Microsoft

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HawkB - Managed IT Service Provider

HawkB

Managed IT and security services in Herndon, Virginia

VerifiedHerndon, Virginia, United Statesinformation technology & services

HawkB is a managed service provider in Herndon, Virginia, delivering IT strategy, managed services, and security onsite or remotely. The company provides managed IT services in Herndon covering cloud operations, Microsoft licensing, IT support, vendor management, internet connectivity, and infrastructure setup. As a managed security service provider, it delivers complete security management for data, applications, and infrastructure. It also offers data science, custom software development, and talent acquisition. One distinguishing fact is its set of certifications: ISO 9001:2015, ISO/IEC 27001:2022, and ISO/IEC 20000-1:2018. Businesses comparing an MSP in Northern Virginia can reach the Herndon office for an assessment.

Founded Year: 2018

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: AWS, Microsoft Azure, Google Cloud Platform, Python, Java +4 more

Partners: Microsoft, Cisco, Barracuda, Sophos, Dell, Datto, KnowBe4, Qualys +5 more

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Hawkins IT Solutions - Managed IT Service Provider

Hawkins IT Solutions

Transparent priced IT support on the Gold Coast

VerifiedGold Coast, Queensland, Australiainformation technology & services

On the Gold Coast in Queensland, Hawkins IT Solutions is an IT support company offering remote and on site support with transparent published pricing. Remote support is billed per minute with no minimum, on site support at a higher rate with a one hour minimum, and after hours remote support covers urgent needs. Services include managed IT solutions, wireless network mapping, 3CX phone systems, backups and WiFi optimisation for homes and small businesses. The company operates Monday to Friday, 8am to 6pm, and can be reached on (07) 5619 5185 or 0491 075 011. For people comparing IT support on the Gold Coast, it offers an unusually open pricing model.

Founded Year: 2018

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: Mon-Fri 8:00am-6:00pm, after hours remote support available

Technologies: Microsoft Azure, Microsoft 365, Windows Server, VMware, Sophos Security +3 more

Partners: 3CX

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Hayes - Managed IT Service Provider

Hayes

Managed IT services for Tallahassee organizations

VerifiedTallahassee, Florida, United Statesinformation technology & services

Hayes is a managed IT services company in Tallahassee, Florida, serving government, education, healthcare, and enterprise organizations. With more than 39 years of experience, the company provides managed IT, managed network services, security and intrusion prevention, IP telephony and video conferencing, wireless communications, enterprise internet access, and disaster recovery. Support is available 24/7 from US-based multi-tiered teams. Healthcare work emphasizes HIPAA-compliant data protection, and government work focuses on operational efficiency and digital transformation. The office is at 2473 Care Drive, Tallahassee. Public-sector and enterprise buyers comparing providers can consider its long tenure in regulated industries.

Founded Year: 1986

Company Size: 50 - 100 Employees

Revenue: $10 mil. - $25 mil.

Support Hours: 24/7

Technologies: Microsoft Azure, VMware, Cisco, Dell EMC, Fortinet +2 more

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Hayes IT - Managed IT Service Provider

Hayes IT

IT support for London businesses up to 100 users

VerifiedLondon, England, United Kingdominformation technology & services

Hayes IT is a London based managed service provider supporting businesses of up to 100 users with UK wide coverage. The company provides day to day IT support alongside consultancy and projects, cloud solutions, infrastructure and networking, productivity tools, voice and telephony, backup and business continuity, end user and device support, connectivity and security. Clients include small and growing businesses, web design agencies, alarm and CCTV installers, serviced offices and private family offices. With eighteen years in business and more than a hundred clients under support, Hayes IT suits organisations comparing managed IT services in London that want jargon free, responsive help.

Founded Year: 2008

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Amazon Web Services (AWS), Office 365, VMware, Cisco +2 more

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Heart of Texas Network Consultants - Managed IT Service Provider

Heart of Texas Network Consultants

Managed IT services for Woodway and Central Texas

VerifiedWoodway, Texas, United Statescomputer networking

Heart of Texas Network Consultants is a managed IT services company in Woodway, Texas, serving small and mid-sized businesses in Central Texas. The company offers flat-rate managed IT services including network monitoring and maintenance, cybersecurity, cloud management, and responsive help desk support. Additional services include VMware virtualization, vendor management, virtual CIO consulting, and business continuity planning. As a single point of contact for vendors, the firm handles hardware and software procurement and documentation. The office at 703 Willow Grove Road serves the Waco area. Waco-area businesses comparing providers can consider its flat-rate model and local focus.

Founded Year: 1992

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform, Artificial Intelligence, Machine Learning +1 more

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Heidelberg iT Management GmbH & Co. KG - Managed IT Service Provider

Heidelberg iT Management GmbH & Co. KG

IT security expertise in Heidelberg

VerifiedHeidelberg, Baden-Wuerttemberg, Germanyinformation technology & services

Heidelberg iT Management GmbH & Co. KG is an IT security and services company in Heidelberg, Baden-Wuerttemberg, founded in 2007. The firm secures IT systems and networks with custom solutions such as firewall management, endpoint security and encryption techniques. It also supports small and medium-sized businesses in introducing information security management systems and acts as an external information security officer. The approach follows confidentiality, integrity and availability across technical and non-technical systems. Companies in Heidelberg looking for managed cybersecurity support can contact the team for a consultation.

Founded Year: 2007

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud Computing, Virtualization, IT Security Technologies, Networking Solutions, Data Management +1 more

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Heinlein Support - Managed IT Service Provider

Heinlein Support

Linux and open source experts in Berlin

VerifiedBerlin, Berlin, Germanyinformation technology & services

Heinlein Support GmbH is a Linux and open source consultancy in Berlin, supporting secure communication and data centers since 2004. The company offers IT administration, consulting, training through the Heinlein Academy and 24/7 support for critical IT infrastructure. Its hosting division operates the mailbox digital workplace and solution hosting exclusively in German data centers. Reference customers include the University Hospital Leipzig, the Berliner Hochschule fuer Technik, the Rheinische Fachhochschule Koeln and the Caritasverband Moers-Xanten. Training topics range from systemd to Ceph storage. Companies in Berlin seeking Linux expertise can contact the team.

Founded Year: 2004

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Support Hours: 24/7

Technologies: VMware, Microsoft Azure, Amazon Web Services (AWS), Cisco, Microsoft Windows Server +1 more

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Helion Technologies - Managed IT Service Provider

Helion Technologies

MSP for auto dealerships in Timonium, Maryland

VerifiedLutherville-Timonium, Maryland, United Statesinformation technology & services

Helion Technologies is a managed IT services provider in Timonium, Maryland, delivering complete technology services for automotive and truck dealerships. For more than 20 years, the company has taken a proactive approach to IT management, keeping dealer systems optimized and protected from cyber threats. Named to CRN's MSP 500 list in 2022 and 2023, Helion also earned a place on the 2020 Security 100 for cloud based security services. The Timonium team reviews infrastructure health, software licenses and emerging threats to prevent surprises. Dealerships comparing MSPs get a vertical specialist that understands automotive retail operations.

Founded Year: 1997

Company Size: 110 Employees

Technologies: Outlook, Autotask, Hubspot, WP Engine, Drift +24 more

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Helios IT - Managed IT Service Provider

Helios IT

One partner for all your IT, Amsterdam

VerifiedAmsterdam, North Holland, Netherlandsinformation technology & services

Helios IT acts as the all in one IT partner for the Amsterdam region, delivering managed IT services in Amsterdam to MKB companies across the Netherlands. Networks, cloud, security and software development come from one party, with personal contact and short lines. Solutions are built to measure for each organization, and smart automation frees time for core business. The company at Rhôneweg 20 in Amsterdam also offers remote support and clear communication without jargon. Job postings describe a modern, growing team working on cloud infrastructure and custom software. Businesses in Amsterdam seeking one partner for all their IT find it here.

Founded Year: 2017

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Windows Server, Virtualization technologies, Cloud computing +1 more

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Helix - Managed IT Service Provider

Helix

Underground secure data center in Des Moines

VerifiedDes Moines, Iowa, United Statesinformation technology & services

Helix Networks is a data center company in Des Moines, Iowa, operating a hardened underground facility for colocation, cloud and managed services. The company offers public cloud, private cloud and colocation from a military-grade secure data center that is fully underground, advertising full managed services with guaranteed 100 percent uptime. Businesses and technology companies across the Midwest turn to Helix for IT structural support, colocation and connectivity. The company lists its mailing address as P.O. Box 13171, Des Moines, IA 50310. For Iowa organizations comparing data center providers, Helix offers an underground hardened facility rather than a conventional above-ground site.

Founded Year: 2015

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Amazon Web Services (AWS), Cisco Networking, VMware Virtualization, Microsoft 365 +1 more

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Helix Information Services - Managed IT Service Provider

Helix Information Services

Managed cybersecurity and 24/7 SOC in Medford, Oregon

VerifiedMedford, Oregon, United Statescomputer networking

Helix Information Services is a managed cybersecurity provider in Medford, Oregon, built around a full internal security operations center. The company delivers full-stack technology protection with a 24/7 SOC, extended detection and response, and security information and event management handled by in-house analysts. Its Guardian MSSP platform bundles proactive monitoring, endpoint security, patch management, backup, and network defense. Services also include vCISO strategy and compliance guidance, video surveillance, VoIP phone systems, access control, network infrastructure, and hybrid cloud planning. Helix guarantees a 30-minute response and cites an average response of two minutes. Businesses comparing managed security in the Pacific Northwest get security, voice, and surveillance under one roof.

Founded Year: 1996

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: 24/7

Technologies: Microsoft Azure, Amazon Web Services (AWS), Microsoft 365, Windows Server, VMware +2 more

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Helixstorm - Managed IT Service Provider

Helixstorm

Managed IT, security, and telecom in Costa Mesa

VerifiedCosta Mesa, California, United Statesinformation technology & services

Helixstorm provides managed IT services in Costa Mesa, California, combining managed IT, cybersecurity, cloud, and telecom support. Headquartered at 695 Town Center Drive, the company operates as an MSP, MSSP, and telecom service provider with 24/7 support, Azure consulting, and full IT management. Services include proactive monitoring, help desk, endpoint protection, virtualization, backup and disaster recovery, and fractional CIO guidance. Founded in 2007, Helixstorm also runs a second office in Temecula and supports businesses across Southern California. Client support lines stay open around the clock with portals for tickets, documentation, and IT strategy. Businesses comparing Costa Mesa providers get one accountable partner for IT, security, cloud, and telecom.

Founded Year: 2007

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Support Hours: 24/7

Technologies: Microsoft Azure, SIEM, ConnectWise, IT Glue, ElasticEmail +29 more

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Help Desk Montana - Managed IT Service Provider

Help Desk Montana

Small business IT support in Livingston, Montana

VerifiedLivingston, Montana, United Statesinformation technology & services

Help Desk Montana is a managed IT support company in Livingston, Montana. The company has supported the region since 2007, with more than 19 years of combined industry experience. Services include network setup, computer repair, internet installation, business automation, remote monitoring and management, and managed IT support. The team works with PC and Mac devices, phones, tablets, and smart automation tools. Service reaches Livingston, Bozeman, Wilsall, Clyde Park, Shields Valley, Pine Creek, Emigrant, and Paradise Valley. The office sits at 118 East Geyser Street in Livingston. It suits small businesses seeking practical guidance on smart technology investments.

Founded Year: 2007

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Windows Server, Microsoft Office 365, Cloud platforms (e.g., AWS, Microsoft Azure) +11 more

Partners: NinjaRMM

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HelpFully - Managed IT Service Provider

HelpFully

Personal IT support for growing businesses in Gravesend

VerifiedGravesend, England, United Kingdominformation technology & services

HelpFully IT is a Kent based company delivering managed IT services in Gravesend, England, to growing businesses with up to 100 employees. The firm keeps technology reliable, secure and stress free, answering the phone directly with no ticket black holes. Services span managed IT support, IT consultancy, fractional CTO, Microsoft 365, Google Workspace, cyber security, Cyber Essentials, backup and disaster recovery, network and WiFi, cloud migration and Apple Mac support. Proactive monitoring and maintenance prevent issues before they happen. Hours run 9am to 6pm Monday to Friday. Businesses comparing providers in Gravesend will find a personal, remote-first support partner.

Founded Year: 2019

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: Monday to Friday, 09:00 to 18:00

Technologies: Cloud Computing, Cybersecurity Tools, Data Backup Technologies, IT Infrastructure Management

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HelpNorth - Managed IT Service Provider

HelpNorth

IT support and maintenance for Asturias businesses

VerifiedAviles, Principado de Asturias, Spaininformation technology & services

Businesses across Asturias turn to HelpNorth, a computer support company in Avilés, Asturias, providing managed IT services to the region. The company offers monthly maintenance plans with fixed fees, remote and on site support, and infrastructure services for networks, servers and office equipment. Its cloud and security services include Microsoft 365, backup copies and attack protection, with after hours cover for maintenance clients. HelpNorth also repairs computers, mobiles, tablets and printers and sells IT components. Founded in 2010 and based at Calle Constantino Suárez 7 in Avilés, the company serves Gijón, Oviedo, Avilés and all of Asturias. Asturias firms that want to stop worrying about IT call HelpNorth.

Founded Year: 2010

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud computing, Virtualization, Networking technologies, Security software, Remote monitoring tools

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Hensley-Elam - Managed IT Service Provider

Hensley-Elam

Managed IT and cybersecurity for Lexington area businesses.

VerifiedLexington, Kentucky, United Statesinformation technology & services

Hensley Elam is a managed service provider in Lexington, Kentucky, serving businesses across central and southeastern Kentucky. Founded in 1998, the firm provides managed IT support, cybersecurity, cloud services, business phone systems and automation for industries including healthcare, finance and manufacturing. Offices in Lexington and London, Kentucky, support clients across Fayette, Scott, Bourbon, Clark, Madison, Jessamine and Woodford counties. Businesses comparing managed IT services in Lexington will find a locally owned provider with more than 25 years in the region.

Founded Year: 1998

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: Monday to Friday 8:30 AM to 5:30 PM, emergency helpline

Technologies: Cloud Computing, Network Security, Server Virtualization, Data Storage Solutions, Enterprise Software +1 more

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Herbert Olitsky Consulting Services - Managed IT Service Provider

Herbert Olitsky Consulting Services

Managed IT with 24x7 help desk for Brooklyn businesses

VerifiedNew York, New York, United Statesinformation technology & services

Herbert Olitsky Consulting Services is a managed service provider in Brooklyn, New York, delivering managed IT services in New York since 1991. Operating as HOCS Consulting, the firm sells and supports a broad range of manufacturers and environments, offering managed services with proactive monitoring, a 24x7 help desk, network design and implementation, cloud hosted services, backup and disaster recovery, firewall and anti-spam services and managed security. Its range of plans lets organizations buy as much or as little coverage as they need. HOCS serves small, medium and large businesses throughout New York City. Companies comparing providers will find three decades of continuity behind a flexible, coverage based support model.

Founded Year: 1991

Company Size: 3 Employees

Technologies: Route 53, Autotask, Amazon AWS

Partners: Dell, IBM

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Hermetic - Managed IT Service Provider

Hermetic

Managed IT and cybersecurity for Richmond and Virginia Beach

VerifiedRichmond, Virginia, United Statesinformation technology & services

Hermetic Networks is a managed service provider in Richmond, Virginia delivering IT support and cybersecurity to businesses statewide. Services include managed IT services, proactive network monitoring, advanced threat detection, backup and disaster recovery, vCIO consulting and Microsoft 365 support. The firm serves small and mid sized companies, including law firms and accounting practices that need compliance conscious technology. Flat fee plans and continuous monitoring keep systems reliable. With clients in Richmond, Henrico, Virginia Beach and Charlottesville, Hermetic offers growing businesses enterprise level protection without staffing an internal IT department.

Founded Year: 2004

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: 24/7

Technologies: SDN (Software Defined Networking), NFV (Network Functions Virtualization), Cloud-native architectures, Containerization and microservices, Kubernetes +1 more

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Heron MSP - Managed IT Service Provider

Heron MSP

IT At Your Service for Lexington businesses

Lexington, Kentucky, United Statesinformation technology & services

Born from the owners of Bates Security, Heron Managed Services is a managed service provider in Lexington, Kentucky. Launched in 2019 with partner ICX Managed Services, the company brings the same service standards Bates customers know to business IT. Offerings include service desk support, technology as a service, disaster recovery and business continuity, VoIP phone systems, Office 365 administration, managed print, and desktop as a service. The team promises 24/7/365 peace of mind with enterprise level tools and automation behind every plan. Lexington businesses already using Bates Security for physical security can extend that protection to their networks and infrastructure with Heron.

Founded Year: 2019

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Amazon Web Services (AWS), VMware, Cisco Networking +4 more

Partners: ICX Managed Services

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Hertscom IT - Managed IT Service Provider

Hertscom IT

Monthly IT packages for councils and charities in St Albans

VerifiedSaint Albans, England, United Kingdominformation technology & services

Hertscom IT is a St Albans based managed service provider offering monthly IT support packages for businesses across the South East. Founded in 2005, the company bundles remote and on-site support with Exchange mailboxes, cloud backup, antivirus, Microsoft Office licensing, managed DNS and annual system check ups. It also provides dedicated IT packages for parish and town councils and for charities, including email retention and Freedom of Information ready content search. Hertscom aims to be the single point of contact for a company's IT. Businesses comparing managed IT services in St Albans get flexible monthly packages that adapt as needs change.

Founded Year: 2005

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Cloud Computing, VoIP Technology, Cyber Security Tools, Backup Solutions

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Hewstone IT - Managed IT Service Provider

Hewstone IT

Managed IT for Geelong and regional Victoria

VerifiedGeelong, Victoria, Australiainformation technology & services

Hewstone IT is a managed IT services provider in Geelong, Victoria, recently combined with GravIT to strengthen its regional coverage. The merged businesses bring more than 45 years of combined experience supporting clients across Geelong, Melbourne, Ballarat, Warrnambool and south western Victoria. Services include managed IT, IT strategy consulting, network infrastructure design and maintenance, application development, backup and disaster recovery and network auditing. The team works with companies that have an internal IT manager as well as those without one, designing and monitoring solutions aligned to business goals. For organisations comparing an MSP in Geelong, the combined Hewstone and GravIT team offers broad regional capability.

Founded Year: 1989

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, Cloud Platforms, Windows Server, Networking Technologies +1 more

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HeyTech - Managed IT Service Provider

HeyTech

No lock in IT support across Greater Hobart

VerifiedHobart, Tasmania, Australiainformation technology & services

Across Greater Hobart in Tasmania, HeyTech is an IT support company providing on site computer repairs and small business IT support. The company deliberately avoids monthly plans: customers call when something breaks, pay for the time used, and receive documented work ready for any future technician. Services cover computer repairs, WiFi and NBN setup, printers, phones and general troubleshooting for homes, cafes, offices and sole traders. HeyTech operates every day from 8am to 8pm and charges no call out fee within 25km of the Hobart CBD. For people comparing IT support in Hobart, it offers a refreshingly simple no lock in model.

Founded Year: 2018

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: Every day 8:00am-8:00pm

Technologies: Microsoft 365, Azure, Cloud computing platforms, Cybersecurity tools, Networking hardware and software

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Hi-Tek Data - Managed IT Service Provider

Hi-Tek Data

Concierge managed IT for Syosset and Long Island

VerifiedSyosset, New York, United Statesinformation technology & services

Hi-Tek Data provides managed IT services in Syosset, New York, as a founder led MSP serving SMB and mid-market businesses since 1982. The company delivers concierge level managed IT with named senior engineer pods, a technical account manager and virtual CIO on every engagement. Services include managed IT, co-managed IT, cybersecurity with MDR, EDR and SOC, cloud and Microsoft 365 administration, custom application development, and AI security and governance. Hi-Tek is a Microsoft Solutions Partner and aligns with HIPAA, NY DFS, FTC Safeguards and NIST frameworks. Office hours are Monday to Friday 7am to 6pm. Businesses comparing managed IT providers in Syosset can request an assessment through the company website.

Founded Year: 1982

Company Size: 33 Employees

Support Hours: 24/7/365 monitoring; office Mon-Fri 7am-6pm

Technologies: Outlook, Microsoft Office 365, Google Cloud Hosting, Android, Node.js +3 more

Partners: Microsoft

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HiTech - Managed IT Service Provider

HiTech

Local IT engineers serving North Louisiana

VerifiedRuston, Louisiana, United Statesinformation technology & services

From its Ruston, Louisiana headquarters, HiTech offers proactive IT support across North Louisiana and the I-20 Corridor as a managed IT service provider. Headquartered at 316 East Georgia Avenue, the firm operates offices in Ruston, Shreveport, and Monroe with local technicians providing onsite and remote support. Services include managed IT with 24/7 monitoring, unlimited helpdesk support, secure automated backups with documented recovery plans, quarterly vCIO consulting, and compliance consulting for HIPAA and PCI requirements. Clients receive monthly onsite visits from a dedicated engineer. Businesses comparing managed IT services in Ruston can consider HiTech for its local engineering model and its enterprise grade support for growing companies.

Founded Year: 1997

Company Size: 170 Employees

Support Hours: Monday to Friday, 8:00 AM to 5:00 PM

Technologies: Sendgrid, Outlook, Microsoft Office 365, Amazon AWS, Cloudflare DNS +23 more

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HighBit Systems AB - Managed IT Service Provider

HighBit Systems AB

IT services company in Solna

Solna, Stockholm County, Swedeninformation technology & services

HighBit Systems AB is an IT services company listed at 15 Svetsarvägen in Solna, Sweden.

Founded Year: 2015

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Microsoft Azure, Microsoft 365, Virtualization, Cybersecurity Solutions

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HighPoint IT - Managed IT Service Provider

HighPoint IT

Managed IT, security, and hardware in Coeur dAlene

VerifiedCoeur d'Alene, Idaho, United Statesinformation technology & services

HighPoint IT is a managed IT services provider in Coeur dAlene, Idaho. The company provides managed IT, cybersecurity, cloud and hosted solutions, IT consulting, hardware and software sales, and business voice and fax solutions. Client industries include medical and dental practices, construction, retail, manufacturing, education, legal, nonprofit, and government organizations. The local team emphasizes personal ownership of each client relationship and proactive system monitoring. Businesses comparing managed IT services in Coeur dAlene can call (208) 209-6170 for a complimentary initial onsite technology analysis.

Founded Year: 2006

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, Cybersecurity Solutions, VoIP Technology, Network Infrastructure Technologies, Backup and Recovery Technologies

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HighVail Systems Inc. - Managed IT Service Provider

HighVail Systems Inc.

Data platform modernisation for AI, Toronto

VerifiedToronto, Ontario, Canadainformation technology & services

HighVail Systems is a data and cloud consultancy in Toronto, Ontario, guiding enterprise data platform transformations toward AI readiness. Founded in 2003, the firm delivers infrastructure modernisation, hybrid cloud migration, and data governance services anchored in a defined methodology with clear, measurable deliverables. Its consultants help organisations cut modernisation costs while protecting existing technology investments. The firm brings decades of experience handling major platform shifts without disrupting critical operations. Enterprises evaluating data platform consulting in Toronto will find a partner focused on predictable, measurable transformation outcomes.

Founded Year: 2003

Company Size: 18 Employees

Technologies: Outlook, MailChimp SPF, Stripe, Amazon SES, Apache +3 more

Partners: Brocade, VMware, Cisco, Dell, EMC²

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Highgate - Managed IT Service Provider

Highgate

Real-time banking software from Mississauga

VerifiedMississauga, Ontario, Canadainformation technology & services

Highgate Systems is a banking software company in Mississauga, Ontario serving financial institutions around the world. Founded in 1986, the company provides real-time banking and lending software, including its ALPHA BANKING and ALPHA LENDING products. Services include software training, managed hosting, disaster recovery, archive and data retention, and consulting. Highgate works with commercial banks, credit unions, development banks and other lending establishments. Its team of technology and banking professionals helps clients improve profitability, lower total cost of ownership and meet regulatory compliance. Financial institutions evaluating core banking systems can contact the Mississauga office.

Founded Year: 1986

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), Microsoft 365, Cisco networking, VMware +3 more

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Hill Tech Solutions - Managed IT Service Provider

Hill Tech Solutions

Cybersecurity and IT support for Maryland businesses

VerifiedBel Air, Maryland, United Statesinformation technology & services

Serving Maryland businesses, Hill Tech Solutions provides managed IT services in Bel Air from its office at 134 Archer Street. The firm delivers cybersecurity management and monitoring, IT consulting and ongoing support, with a specialty in CMMC compliance for companies in regulated supply chains. As a Qualified Maryland Cybersecurity Seller, the team helps clients qualify for state tax credits on security purchases. Small businesses get responsive, cost effective support that scales. For Maryland companies comparing providers, Hill Tech Solutions pairs security focus with practical IT guidance built for smaller teams.

Founded Year: 2015

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Support Hours: Monday to Friday 7:00 AM to 5:00 PM

Technologies: Microsoft Azure, Amazon Web Services (AWS), Cisco Networking, VMware, Windows Server +1 more

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HillSouth - Managed IT Service Provider

HillSouth

Flat-fee managed IT for Florence businesses

VerifiedFlorence, South Carolina, United Statescomputer networking

HillSouth provides managed IT services in Florence, South Carolina through flat-fee, all-inclusive plans that replace the work of an IT department. The Florence firm bundles unlimited help desk support, on-site and remote support, proactive monitoring, patching, backup oversight, IT documentation and asset management into one monthly price. Network security, cloud services, hosted infrastructure, VoIP phone systems and managed print services round out the offering, with PCI compliant security tooling and HIPAA expertise for regulated clients. Founded in 1999 and based at 318 West Palmetto Street, HillSouth serves small and mid-sized businesses in Florence, Columbia and Charlotte. Area firms comparing providers can call for a brochure and consultation.

Founded Year: 1999

Company Size: 15 Employees

Support Hours: 24/7 monitoring; business-hours and after-hours agreements

Technologies: Cloudflare DNS, Mailchimp Mandrill, Sendgrid, Outlook, Microsoft Office 365 +3 more

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Hilo Tech - Managed IT Service Provider

Hilo Tech

Managed IT and security for Longueuil business

VerifiedLongueuil, Quebec, Canadainformation technology & services

HiloTech is a managed IT services provider in Longueuil, Quebec with three divisions covering IT, security and AI. The company runs HiloTech for managed IT, HiloSecurite for managed cybersecurity and HiloIntelligence for AI-powered business intelligence. Services include Microsoft 365, Azure, network infrastructure, 24/7 RMM monitoring and Canadian data backup. HiloTech does not require long-term contracts, offering month-to-month service clients can leave at any time. Its bilingual team provides support by phone and online portal, with 24/7 infrastructure monitoring. Businesses in the Longueuil and Montreal area can request details through the company website.

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Support Hours: Monday to Friday, 8am to 5pm; 24/7 monitoring

Technologies: Microsoft Azure, Office 365, VMware, Cisco, Sophos +3 more

Partners: Microsoft, Bitdefender

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His Presence Msp - Managed IT Service Provider

His Presence Msp

Faith focused IT support for Glassboro area organizations

VerifiedGlassboro, New Jersey, United Statesinformation technology & services

His Presence MSP brings faith focused technology support to Glassboro, New Jersey, providing managed IT services in Glassboro. Churches and ministries can focus on their calling while the company manages their technology. Services include managed IT support, cybersecurity and threat protection, data backup and recovery, cloud and email services, and compliance guidance for HIPAA, PCI, and NIST. Its team holds CISM certification and the company is HUBZone certified. Organizations seeking values driven IT support in Gloucester County can book a free IT health check.

Founded Year: 2021

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Support Hours: 24/7 support

Technologies: Cloud Platforms, Virtualization Technologies, Network Security Tools, VoIP Technology, Backup and Recovery Solutions

Partners: Cisco, Dell EMC

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Hixardt Technologies, Inc - Managed IT Service Provider

Hixardt Technologies, Inc

Veteran-owned managed IT services in Pensacola

VerifiedPensacola, Florida, United Statesinformation technology & services

Hixardt Technologies is a managed IT services provider in Pensacola, Florida, serving business and government clients since 2001. Founded by three retired military veterans, this service-disabled veteran-owned small business delivers managed IT services in Pensacola with 24/7/365 support. Services span cybersecurity, cloud, virtualization, data centers, compliance and managed help desk. With headquarters in downtown Pensacola and an office near Washington, D.C., Hixardt supports the Upper Gulf Coast and the DC metro area. Government and commercial clients comparing an MSP in Pensacola get a veteran-led team with federal contracting experience.

Founded Year: 2001

Company Size: 19 Employees

Support Hours: 24/7/365 support

Technologies: Rackspace MailGun, Outlook, GoDaddy Hosting, WordPress.org, Google Tag Manager +6 more

Partners: Cisco, Meraki, Webroot, Kaseya, AppRiver, Zix

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Managed IT Services Explained

Managed IT services refer to the practice of outsourcing day-to-day IT management and support to a third-party provider known as a Managed Service Provider (MSP). These companies handle everything from network monitoring and cybersecurity to cloud infrastructure and helpdesk support. Need the full research list by city and state? .

Businesses of all sizes use MSPs to reduce costs, improve reliability, and access specialized expertise without maintaining a large in-house IT team. From small businesses needing basic helpdesk support to enterprises requiring 24/7 SOC monitoring, MSPs serve every segment. For security-focused providers, see our MSSP list covering 15,000+ managed security service providers, or browse the top 100 managed service providers ranked by annual revenue.

Our directory helps you find the right provider by filtering across services offered, technologies used, geographic location, company size, and industry specialization. Microsoft-focused buyers can also explore the Microsoft MSP database for Azure MSPs and Microsoft Solutions Partner Partners, or browse the cloud MSP database covering AWS, Azure & Google Cloud providers.

Network Management

Monitoring, maintenance and optimization of IT networks

Cybersecurity →

Threat detection, SIEM, endpoint protection & compliance

Cloud Services

AWS, Azure, Google Cloud migration and management

Helpdesk Support

24/7 end-user support and IT issue resolution

Backup & Disaster Recovery

Data protection, BDR solutions and business continuity

Compliance Management

HIPAA, SOC2, PCI-DSS and regulatory compliance

Why Choose a Managed IT Services Provider?

MSPs help businesses of all sizes reduce costs, improve security, and focus on growth without the overhead of a full in-house IT team.

Reduce IT Costs

Pay a predictable monthly fee instead of expensive break-fix repairs and unpredictable IT bills.

24/7 Expert Support

Get round-the-clock helpdesk and monitoring from certified IT professionals without hiring in-house.

Enhanced Security

Protect your business with proactive threat monitoring, endpoint security, and compliance management.

Faster Growth

Free your team to focus on core business goals while your MSP handles all IT infrastructure needs.

What Are Managed IT Services?

Managed IT services refer to outsourcing day-to-day IT management and support to a third-party provider, a managed service provider, or MSP instead of handling everything with an in-house team. Under a managed IT services agreement, the provider proactively monitors your systems, handles helpdesk requests, manages your cloud environment, and keeps your network secure, usually billed as a predictable monthly fee per user or per device rather than hourly break-fix charges.

The term is sometimes confused with a few related but distinct concepts:

  • Managing information services / management information systems (MIS) refers to the broader discipline of using data and systems to support business decision-making. It's an older, more academic term; "managed IT services" is the modern, outsourcing-specific version most businesses are actually searching for.
  • IT service management (ITSM) is a framework (often built on ITIL) for how an organization designs, delivers, and improves IT services internally through ticketing systems, change management, and incident processes. A good MSP practices ITSM discipline internally, and many run on dedicated platforms; see our ranked comparison of the top ITSM tools if you're evaluating that layer specifically. ITSM itself is a methodology, not a service you buy the way you buy managed IT services.

What Do Managed IT Services Include?

Managed IT services and managed IT support typically include:

  • Network management: ongoing monitoring, maintenance, and optimization of business networks, often backed by dedicated network monitoring software
  • Cybersecurity and threat monitoring: endpoint protection, threat detection, and incident response; browse verified cybersecurity companies if security is your primary need
  • Cloud services: management of AWS, Azure, Google Cloud, and Microsoft 365 environments, via our cloud MSP database or Microsoft MSP list
  • Helpdesk and end-user support: day-to-day troubleshooting for employees
  • Data backup and disaster recovery: protecting business continuity, typically running on dedicated backup software
  • VoIP and unified communications
  • Compliance management: including HIPAA compliance software for healthcare and PCI compliance software for payment data, alongside SOC 2 and other frameworks
  • IT consulting: longer-term technology strategy and planning

A fully managed IT service covers all of the above under one contract. Some businesses instead choose co-managed IT, where an MSP works alongside an existing in-house IT team rather than replacing it; worth asking about if you already have internal IT staff.

MSP vs. MSSP vs. IT Service Management

These three terms get used interchangeably but mean different things:

  • MSP (Managed Service Provider): handles general IT management: networks, servers, cloud, and helpdesk.
  • MSSP (Managed Security Service Provider): specializes specifically in cybersecurity: threat detection, SOC services, SIEM, and incident response. Browse the MSSP list if you need security-first providers specifically, or compare SIEM platforms if you're evaluating the underlying tooling. Many MSPs now offer MSSP-level security as part of a bundled contract.
  • ITSM (IT Service Management): the internal framework or process discipline (often ITIL-based) an organization or provider uses to manage IT service delivery. See the ITSM tools comparison above for platform options. It's a methodology, not a type of provider.

If security is a priority, ask directly whether your MSP's contract includes MSSP-level monitoring or whether that's a separate add-on.

Benefits of Managed IT Services

Businesses move to managed IT services for a few consistent reasons: predictable monthly costs instead of unpredictable break-fix bills, round-the-clock monitoring and helpdesk access without hiring an in-house team, proactive threat detection instead of reactive cleanup after an incident, and the ability to free up internal staff to focus on core business instead of day-to-day IT firefighting. For a full breakdown of ROI and how managed IT compares to hiring in-house, see our complete guide to what an MSP does.

Who Uses Managed IT Services?

Managed IT services are used by businesses of nearly every size and sector, but a few groups have specific needs worth knowing about:

  • Small businesses typically need flat, predictable pricing scaled to a small headcount rather than enterprise-tier contracts. See our guide to managed IT services for small businesses.
  • Law firms need a provider familiar with legal software (Clio, iManage, PCLaw), attorney-client privilege obligations, and litigation hold requirements; a generalist MSP often isn't equipped for this. See our guide to managed IT for law firms.
  • Healthcare, finance, and government organizations typically need providers aligned to HIPAA, PCI-DSS, SOC 2, or FedRAMP requirements rather than general-purpose IT support. Our cybersecurity companies directory lets you filter by these specializations.

Find a Managed Service Provider Near You

Searching for "managed IT services near me" or "managed service provider near me"? Local response time matters when a server goes down, a local MSP can be on-site within hours, and local providers tend to know your state's specific compliance and data-breach requirements. Browse our MSP Near Me directory to find verified local providers by city, with documented on-site and remote SLAs.

Find the Right Managed IT Services Company in 3 Steps

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Choose Your Location

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Buyer's Guide

How to Choose an IT Managed Services Company

Use this checklist to evaluate any managed IT services provider before signing a contract.

01

Check Certifications

Microsoft Solutions Partner, Cisco Premier, AWS Advanced Partner verify on the provider's official partner portal.

02

Review SLA Response Times

Critical issues should have a 1-hour or less response SLA. Ask for a sample contract before committing.

03

Confirm Service Scope

Does the package include cybersecurity, cloud management, and compliance or just helpdesk?

04

Ask for Industry References

Request 2–3 client references in your specific industry (healthcare, finance, legal, etc.).

05

Evaluate Local Presence

For on-site support, confirm the MSP has technicians in your city with guaranteed response times.

06

Compare Pricing Models

Per-user, per-device, or flat-fee understand exactly what's included and what's billed extra.

Read the full guide: How to Choose a Managed Service Provider →

MSP Companies Database

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Frequently Asked Questions

Everything you need to know about managed IT services companies

What is a Managed IT Services company?
A Managed IT Services company (MSP) is a third-party provider that remotely manages a customer's IT infrastructure, end-user systems, and technology needs. MSPs provide services like network monitoring, cybersecurity, cloud management, helpdesk support, and data backup typically on a subscription or contract basis.
How do I choose the right MSP for my business?
When selecting a managed IT services provider, consider their industry expertise, certifications (Microsoft, Cisco, AWS), response time SLAs, service offerings, geographic coverage, and client reviews. Use our directory filters to narrow by state, services, and technologies to find the best match.
How do I find an IT managed services company near me?
Use our city-based locator at mspcompanies.us/msp-near-me to browse verified managed IT services companies by metro area. We cover 77+ US cities including Houston, New York, Dallas, Chicago, and Atlanta each with full company profiles and decision-maker contacts.
How much do managed IT services cost?
Managed IT services typically cost $100–$250 per user per month for small businesses, or $500–$5,000+ per month for flat-fee enterprise contracts. Pricing depends on the number of devices, users, services included (helpdesk, cybersecurity, cloud), and SLA response times. Read our full pricing guide for a detailed breakdown.
What should I look for when evaluating IT managed services companies?
Key factors: (1) Industry certifications Microsoft Solutions Partner, Cisco Premier, AWS Advanced; (2) Response time SLAs 1-hour or less for critical issues; (3) Service scope does it include cybersecurity, cloud, and compliance; (4) Local presence on-site support availability; (5) Client references in your industry. Use our directory filters to find companies matching all these criteria.
What is the difference between an MSP and an MSSP?
An MSP (Managed Service Provider) focuses on general IT management networks, servers, and helpdesk. An MSSP (Managed Security Service Provider) specializes specifically in cybersecurity threat detection, SOC services, SIEM, and incident response. Browse our dedicated cybersecurity companies directory at mspcompanies.us/cybersecurity-companies.
How many managed IT companies are in this directory?
This site publishes a browseable managed IT directory. Coverage is deepest in the United States with 77+ city directories, and also includes providers in the UK, Canada, Germany and Australia. For the full 180,000+ MSP research list by city and state, use Get List or see our Data Report.
Can I download the full list of managed IT companies?
Yes. We offer the complete database as a downloadable Excel file with all 180,000 companies, including emails, phone numbers, LinkedIn profiles, and decision-maker contacts. Visit our Data Report page to view pricing and download options.

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