Allied IT
Verified profileBusiness IT support and security in Austin Texas
Team size
15 employees
Founded
2007
Support hours
24/7
About Allied IT
Allied IT Systems works from 5301 Southwest Parkway in Austin, Texas, in the United States, led by a Marine Corps veteran general manager. Its promise is simple: a competent technical expert who knows the client environment answers at any hour, with no bots and no runaround. Managed IT plans include security monitoring, patch management, vulnerability checks and regular performance reviews as standard, with compliance and regulatory support under the same roof so clients do not need two vendors. The firm specialises in outsourced IT support for businesses with 15 to 70 users, handling onboarding and ongoing support as the company grows. Services also cover cybersecurity, infrastructure and cloud design and build work, and IT consulting for technology decisions. The firm holds a Texas private security licence and publishes its licence number on its site.
Services
- Managed IT Services
- Cybersecurity
- Cloud Services
- Network Services
- Microsoft 365
- Security Operations Center
- Incident Response
- IT Infrastructure
Who they work with
Client focus
Specialization
Service area
Certifications and compliance
Technology and partners
Technologies
Frequently asked questions
What managed security services does Allied IT offer in Austin?
Allied IT includes security monitoring, patch management and vulnerability checks as standard in its Austin support plans. Its team puts security first across managed IT and cloud work, and compliance and regulatory support sits under the same roof, so clients deal with one competent team.
Who does Allied IT serve and where?
Allied IT serves growing businesses with 15 to 70 users in Austin, Texas. The firm specialises in outsourced IT support for companies that want enterprise level practices with personal attention, and it manages everything from onboarding to daily support as client teams grow.
How fast does Allied IT respond to a support call?
Allied IT states that callers reach a real engineer at any hour, never a ticket queue or a call centre. The Austin team is available around the clock, tracks response performance each quarter and shares the numbers with clients, fixing misses with a free month.
