Top 10 MSP Automation Tools

Asio is the unified data and automation platform underlying ConnectWise, LLC's broader MSP software suite.

Liongard is a Texas-based SaaS company founded in 2015, specializing in Cyber Asset Attack Surface Management (CAASM) and Attack Surface Management (ASM). Headquartered in Houston, the company serves a global customer base across more than 20 countries. Led by CEO Michelle Accardi, Liongard focuses on providing unified visibility into IT infrastructures, enabling organizations to monitor and document their cyber assets effectively. The company offers a suite of services that automate IT asset management, security documentation, and risk prioritization. Key offerings include CAASM, automated system documentation, security assessments, and configuration change detection. Liongard's platform integrates seamlessly with popular MSP tools, enhancing operational efficiency for Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs). With over 70,000 end customers protected globally, Liongard is recognized as a leader in the cybersecurity industry, driving operational efficiency and cyber resiliency for its clients.

MSPbots is the market leader in proactive intelligence solutions for MSPs. Providing customized BI widgets, dashboards, and innovative apps to streamline daily responsibilities. With our solutions, we generate trackable metrics, send instant messages with issue explanations and resolution steps, and escalate recurring issues to managers for immediate action. MSPbots is dedicated to providing data-driven process automation to enable the growth and scalability of MSPs. To learn more visit https://MSPbots.ai/.

Microsoft Power Automate is Microsoft Corporation's no-code/low-code workflow automation product within the Power Platform.

Pia is an AI-led automation platform tailored for Managed Service Providers (MSPs). It aims to enhance service desk operations by reducing manual tasks and enabling growth without increasing staff. Developed by MSPs who understand the challenges of service delivery, Pia integrates seamlessly with Professional Services Automation (PSA) tools to automate workflows based on real-world scenarios. The platform features AI-driven ticket triage, zero-touch automations, and over 60 pre-built automations for common tasks. It also allows for custom workflows using PowerShell, making it accessible without the need for specialized engineers. Pia's tools significantly improve efficiency, achieving a 90% reduction in ticket resolution time and increasing the number of tickets closed per technician. By targeting MSPs globally, Pia helps streamline operations, boost productivity, and maintain high levels of client satisfaction.

Rewst is a multi-tenant Robotic Process Automation (RPA) platform designed for Managed Service Providers (MSPs). Founded in 2020 and headquartered in Tampa, Florida, Rewst enables MSPs to automate IT workflows using a low-code, no-code interface. This approach allows users to create and deploy automations without extensive coding skills, streamlining operations and increasing team capacity. The Rewst Automation Platform, also known as the Robotic Operations Center (ROC), features a visual workflow builder and integrates with over 90 systems, including CRM and ticketing software. It helps MSPs automate repetitive tasks such as closing tickets and security triage, significantly reducing the time spent on manual processes. With a subscription service model, Rewst serves over 700 MSPs across North America, Europe, and Asia-Pacific, facilitating the execution of millions of workflows and saving substantial hours for its clients.

ScalePad is a technology company based in Vancouver, Canada, specializing in cloud-based IT asset lifecycle management and business intelligence solutions for Managed Service Providers (MSPs). Founded in 2011 by Anthony Day and Chris Day, ScalePad has grown to serve over 12,000 MSPs across more than 76 countries. The company focuses on transforming MSPs from reactive service providers into strategic partners, emphasizing customer success to drive trust and revenue growth. The company offers a unified platform that integrates various services, including lifecycle management, warranty tracking, asset discovery, and compliance assessments. These tools help MSPs optimize operations, enhance service delivery, and improve client engagement. ScalePad's product portfolio includes solutions like Lifecycle Manager, Backup Radar, and Cognition360, all designed to streamline MSP operations and provide valuable insights. Recognized as a Best Workplace in Canada in 2023, ScalePad fosters a strong internal culture and is committed to empowering MSPs with the technology and knowledge needed to succeed.

Torq is an AI-first cybersecurity company founded in 2020, headquartered in New York, with a development center in Tel Aviv, Israel. The company offers an enterprise-grade security hyperautomation platform that enables autonomous security operations for enterprises and managed service providers. Torq's mission is to enhance security operations by replacing manual workflows with agentic AI and hyperautomation. The core offering is the Torq Hyperautomation platform, which integrates with existing security tools to automate complex workflows. Key features include autonomous incident response, threat investigation, and a Tier-1 analysis AI agent named Torq Socrates. The platform addresses challenges like alert fatigue and long response times, allowing security analysts to focus on more strategic tasks. Torq serves a diverse range of clients, including Fortune 500 companies across various industries such as financial services, technology, and retail.

Zapier is a low-code/no-code software company based in San Francisco, California. Founded in 2011, it offers a cloud-based platform for business process automation and application integration. Users can automate repetitive tasks and move data across over 9,000 web applications using its automation platform, which features trigger-and-action logic. The workflows created on the platform are known as "Zaps," and they support more than 66,000 automated triggers and actions. Primarily targeting small and mid-sized businesses, Zapier is designed for users with minimal to moderate technical skills. It helps businesses streamline operations in areas like customer support, e-commerce, email marketing, and lead management by automating workflows with popular applications such as Salesforce, Google, and Slack. With a team of around 800 to 1,000 employees, Zapier has been self-sustaining since its inception and has achieved a valuation of $5 billion as of 2026. The company is also expanding into AI-powered automation, enhancing its offerings with tools like Zapier Agents.

n8n is a Berlin-based workflow automation platform that combines AI capabilities with business process automation. Founded in 2019 by Jan Oberhauser, the company offers a visual, node-based editor that allows users to create custom integrations and multi-step workflows without extensive coding. The platform is open-source and distributed under a fair-code license, enabling self-hosting while fostering a community of developers. The primary product is the n8n platform, which features a visual workflow builder for connecting various applications, services, and AI models. Users can start with simple automations and later incorporate custom JavaScript or Python for more advanced functionality. n8n also offers an embedding option for businesses to integrate its automation capabilities into their own applications. With deployment options for both self-hosting and managed cloud services, n8n serves technical users, including developers and operations teams, in the B2B SaaS market. The company has raised approximately $253.1 million in funding and has a valuation of $2.5 billion.