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Top MSP Companies in Australia

Compare top MSP companies in Australia for managed IT, cybersecurity, cloud, and support services. Find trusted providers across Sydney, Melbourne, and more.

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Managed Service Providers in Australia

Starboard IT

Starboard IT

Sydney, New South Wales, Australia

Starboard IT is an Australian IT services company located in Sydney, focusing on personalized and outcome-driven IT solutions for small to medium-sized businesses (SMBs). The company is operated by a skilled team of IT professionals, each with over 15 years of experience in areas such as network and server infrastructure, virtualization, cloud technologies, and IT security. The company offers a wide range of IT services, including IT support and consulting, virtualization solutions, Microsoft Azure cloud services, backup and disaster recovery, cloud migration, colocation services, cybersecurity solutions, and software development. Starboard IT partners with leading technology vendors like Cisco, Huawei, McAfee, Veeam, and HP to provide reliable IT infrastructure and security solutions tailored to the unique needs of their clients.

Founded Year: 2016

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Office 365, Cloud Computing, Cyber Security Technologies +2 more

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Stardata

Stardata

Perth, Western Australia, Australia

Stardata Pty Ltd was formed in 1999, with the primary goal of providing total communications solutions to the Australian market place. From our humble beginnings of a 2 family member team we have grown to 12 staff members trained with the skills required to identify, design, implement and manage the best communications solution for your business. Stardata was selected by Telstra Business Systems as a Solutions and Services Partner in 2007. One of the biggest advantages of this partnership is the ability to provide complete national coverage, guaranteeing immediate service and support 24 hours a day, 7 days a week. As a reliable and trusted West Australian family owned communications solutions provider we pride ourselves on offering an extensive product range from basic "dial tone" systems through to cutting edge technology solutions with the view to enhance business efficiency and deliver a more productive and flexible workforce.

Founded Year: 1999

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, AWS (Amazon Web Services), VMware, Microsoft SQL Server +4 more

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Steadfast Solutions

Steadfast Solutions

Cranbourne West, Victoria, Australia

Steadfast Solutions operates under three distinct profiles, each serving different markets and regions. The first entity, based in the USA, is a full-service consulting firm established in 2006. It specializes in IT solutions and healthcare medical manufacturing and distribution. The company focuses on innovation and operational efficiency, offering services such as staffing, recruiting, and supply chain distribution. The second entity, located in Australia, provides managed IT services and technology consulting. Based in Melbourne and Brisbane, it supports small to medium businesses across various industries with services like VoIP, virtualization, and cybersecurity. This company is known for its professionalism and strong customer service. The third profile is a nonprofit organization in the USA that empowers underserved communities through technology-driven educational programs. It focuses on youth education, adult skills training, and workforce development, aiming to bridge the digital divide and promote community growth.

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Fortinet +3 more

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Stellar

Stellar

Perth, Western Australia, Australia

Stellar Systems has been providing high-quality Information Technology solutions, including cyber security and IT support, to Western Australian businesses since 1993. Our client base consists of small to medium-sized businesses that span various industries, such as education, construction, engineering, mining, exploration, real estate, medical, not for profit, law, accounting & finance. We excel at nurturing long-term relationships with our clients and adapting our solution offerings, including IT support consulting and managed IT services in Perth and all across Australia, to meet current market demands, including the adoption of cloud-based technologies. This strategic approach has enabled us to consistently expand our serviced client base. We are proud to have been featured in the CRN Fast 50 list in 2009, 2010, 2011, and 2012 for our commitment to delivering expert remote IT support and comprehensive IT solutions.

Founded Year: 1993

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Power Platform, Artificial Intelligence (AI), Data Analytics +2 more

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Sterling IT

Sterling IT

Sydney, New South Wales, Australia

Sterling IT (formerly trading as Pacstar the Computer Doctor) started in 1995. We are a managed Services Provider located at South West Sydney, Wetherill Park servicing Australia wide. We pride ourselves on honesty and integrity. Even though our company has embraced Cloud technologies , hosted services and more, we still provide the good old Value Added Services that many customers today just do not receive.

Founded Year: 1995

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, Cybersecurity Tools, Data Analytics Platforms, Enterprise Software, Network Infrastructure +1 more

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Strategic Group

Strategic Group

Newcastle, New South Wales, Australia

We're an Australian IT company dedicated to providing a ‘better way' for businesses throughout Australia. Strategic Group was born in Newcastle NSW in 1989, and since then has expanded across the country. We wanted to be more than just a simple ‘break-fix' IT provider, and become a true partner that understands our clients' business drivers so we can provide relevant IT solutions that enable our clients to grow and achieve their goals.

Founded Year: 1989

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Virtualization, Networking Technologies +1 more

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Stream Data Solutions

Stream Data Solutions

Sydney, New South Wales, Australia

Stream Data Solutions strives to provide our customers with reliable and cost effective IT Services & Support. Our offerings range from hardware and software sales, installation and repair, to solutions tailored to meet your specific business requirements. Our wide-ranging experience with small and medium business entities enables us to understand your business IT requirements.

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Amazon Web Services (AWS), Power BI, SQL Server, Tableau +3 more

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Surety IT

Surety IT

Brisbane, Queensland, Australia

We're one of Australia's Leading IT Service Providers and we'll help make your business more efficient and more profitable. With our help, you'll be able to concentrate on building your business rather than dealing with technology issues. You'll see technology as an enabler rather than a headache. We deliver through our tried and tested solutions path which helps you to grow, diversify and to simply deliver on your day-to-day commitments. It keeps things productive and cost effective. It starts with the total understanding of your business and ends in great outcomes. Always! Why Choose Us? # We make business more efficient and profitable # Your business' operations are our number 1 priority # You'll get honesty and professionalism from us # We live by best practice # We provide accountability and ownership # We'll put a roadmap together in collaboration with you and prioritise the things that needs fixing first # We're vendor agnostic, we will always provide you with value driven solutions and not push a particular product # And when we've delivered the solution we'll support you with our award-winning customer services. # We are a true IT partner and your one number to call. Leading the Way # We've been finalists in the ARN National ICT awards for the last 4 years # We've won the Australian Achiever Awards for customer service in Queensland for IT for the last 2 years # We're ranked in the top 20 managed services providers in Asia in the MSPMentor 501 for 2016 # We were finalists in the Irish Australian Business Awards for 2016. # We present frequently for the CEO Institute, the Australian Institute of Management and International Leaders on technology topics for business owners and senior management. If you want your technology to work seamlessly for you and allow you to get on with building your business then give us a call on 1300 478 738, email us at info@suretyit.com.au or visit our website.

Founded Year: 2001

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cyber Security Tools, Unified Communications +2 more

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Sydney Cloud IT

Sydney Cloud IT

Smeaton Grange, New South Wales, Australia

We are a proud Australian IT provider, delivering a host of IT Support and Cyber Security services that compliment and improve the function of countless small and medium sized businesses across our base in Sydney. ➨➨For more information please visit http://www.sydneycloudit.com.au Specialties: Managed Security Services, Managed IT Services

Founded Year: 2014

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Virtualization, Data Storage Solutions, Network Security Tools

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Sydney ICT

Sydney ICT

Windsor, Queensland, Australia

From cybersecurity to Office 365, we've got a range of ICT services and solutions to suit your needs. With over 30 years of combined experience between our team of experts, our experience and knowledge in the field has fostered continual growth. We've matured from a partnership and become a Proprietary Limited company and since settled into our office. As we've developed, we've built a structure that can take care of all the core IT functions in one place for small and large organisations alike. With operations around the globe, we're no longer a little business with a big heart. Rather, we're spreading the Aussie spirit into the global ICT industry.

Founded Year: 2014

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Networking Technologies, Cybersecurity Tools +1 more

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Sydney Technology Solutions

Sydney Technology Solutions

Sydney, New South Wales, Australia

Sydney Technology Solutions (STS) offer you a team of business dedicated, experienced computer network and Sydney IT support engineers, who will help solve your problems in a professional and timely manner. Many business owners turn to us for business technology solutions our Sydney network support services. We offer a comprehensive range of systems, professional services and support with a strong emphasis on proven ‘Industry Standard' Solutions. STS is Australia's leading worldwide information technology (IT) outsourcing services company that focuses solely on the unique computing, networking and application needs of small/mid-size businesses and branch offices or specialised requirements of larger companies. Serving organisations across every major industry, the company helps clients achieve their business objectives by lowering the cost and maximising the performance of their IT systems. Sydney Technology Solutions' broad geographic reach, extensive knowledgebase, automated systems, proven methodology, and preferred vendor relationships meet the IT planning, design, procurement, implementation, maintenance and management requirements of both single and multi location businesses. STS' clients all share one thing in common… the desire for Technology that ‘Works'.

Founded Year: 1999

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Dell EMC +1 more

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Synapse IT Consultants

Synapse IT Consultants

Melbourne, Victoria, Australia

After 20 years working with business leaders to improve their businesses through technology we know what great looks like. We call it "the Blue Zone" and it's the synergy of the right processes, systems, and people to get your technology perfected. Don't waste your time trying to solve these problems yourself, just get in the Blue Zone!

Founded Year: 2000

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Office 365, Cloud computing, Networking technologies, Cybersecurity tools, Remote monitoring and management tools

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SynergyITPro

SynergyITPro

Melbourne, Victoria, Australia

Synergy IT Professional strongly believes that technology has the power to make any business grow bigger and better. Over the past few years Synergy IT Professional has promised and delivered, serving to blue chip and small and medium enterprises. We believe that the right mix of experience and expertise can help your business to leverage technology in order to meet the challenging business objectives in the highly competitive global environment of today. Our qualified team of professionals has acquired the expertise to increase productivity and efficiency of our clients' businesses. We provide complete technology solutions including network setup, network upgrade, server setup, server maintenance, Google apps, Office 365 setup, and other technology services and solutions. Synergy IT Professional engineering team comprehensively analyses your business and its current employed technologies to design you specifically tailored technology solutions. With the help of technology tools and expertise earned after years of servicing, Synergy IT Professional can better manage your IT environment to help you get better business results. At our Melbourne head office, Synergy IT Professional support desk is highly capable of providing our valued clients with timely service and remote IT support.

Founded Year: 2013

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Windows Server, Cloud Computing, Virtualization, Antivirus and Security software

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Syntech IT

Syntech IT

Melbourne, Victoria, Australia

Syntech IT was founded by Robert and Karen Giles in 2012 as specialists in IT support for SMEs and the dental industry. We stand by our mission of delivering reliable, cost-effective IT solutions to help businesses reach their potential. Since then, Syntech IT has expanded to a team of five, with over 25 years combined IT experience and offer Managed IT Services, cloud services, IT support and more. Syntech IT now has four offices across Melbourne; Scoresby, Chadstone and Narre Warren, and offer our clients remote support Australia wide. With over 25 years combined experience in the IT industry, our team is equipped to deliver outstanding IT service in a language you can understand. We know that every minute of downtime is critical to our clients' business operations, and we strive to get problems resolved and get you back online in minimal turn-around. As preferred partners of leading technology brands, Syntech IT is held to a high standard of ongoing education and training. We are dedicated to staying up to date with the industry, products and updating our range of services as new technologies become available.

Founded Year: 2012

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cybersecurity Tools, Backup Solutions +2 more

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SysCare IT Solutions

SysCare IT Solutions

Bentleigh East, Victoria, Australia

SysCare IT Solutions Pty Ltd is an Australian managed IT services provider established in 2015, with offices in Docklands and Sydney. The company focuses on delivering personalized managed IT services tailored to the unique needs of businesses across Australia, emphasizing reliability, security, and scalability. SysCare is ISO certified for quality and security, highlighting its commitment to high standards in service delivery and data protection. The company offers a range of services, including managed IT services with extended-hour support, cloud and hosting solutions, email services with advanced security features, and comprehensive cybersecurity solutions. SysCare also provides IT infrastructure management and asset management services. Additionally, the company delivers professional IT training and certification programs in various fields, including cybersecurity and Microsoft technologies, through flexible learning formats. SysCare serves a diverse clientele, from startups to established enterprises, ensuring local support and fast response times.

Founded Year: 2015

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure Cloud, VMware, Cisco Networking, Sophos Security +4 more

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System Squared

System Squared

Sydney, New South Wales, Australia

System Squared is an Australian IT services company founded in 2015, specializing in corporate procurement and professional technology services. The company is dedicated to providing expert advice and competitive pricing to help businesses navigate the evolving technology landscape. By partnering with leading technology vendors, System Squared ensures its customers receive high-quality solutions tailored to their needs. The company offers a variety of services, including corporate procurement for technology hardware and software, professional services focused on technology strategy, managed services for ongoing IT support, and a range of technology hardware products. System Squared emphasizes responsiveness and customer priorities, achieving over 99% adherence to service level agreements. With a commitment to treating clients with respect and understanding their urgent technology needs, System Squared positions itself as a reliable partner for organizations looking to enhance their technological capabilities. The company is headquartered in New South Wales, Australia, and employs between 100-200 people.

Founded Year: 2015

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft 365, Azure Cloud, VMware, Cisco Networking, Sophos Security +2 more

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Systems Up

Systems Up

Bateau Bay, New South Wales, Australia

At SystemsUP we place a huge emphasis on providing an incredible and friendly experience for our clients with every interaction that we have with each other, treating every single IT request that we take on board like it was for a friend or family member. Using the latest technology combined with a full circle understanding of our industry, the best practices and processes , we ensure every single one of your IT requirements are met on time and on budget. One of the most important aspects of an efficient and productive modern business is the backing of a knowledgeable and experienced team of IT professionals. Outsourcing your IT requirements to Systems UP means lowering your IT expenses, avoiding the need for an in house team, increasing your workplace efficiency and guaranteeing that your infrastructure will be well taken care of with any and all necessary upgrades, repairs or maintenance to be performed as soon as possible. You are our number one priority!

Founded Year: 2005

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud computing, VoIP technology, Cybersecurity tools, Network infrastructure, Data backup solutions

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Tech Australia

Tech Australia

Victoria, Australia

Tech Australia helps increase technology adoption, reliability and reduce your IT spend. You'll get world-class advice and support from certified experts across Australia.

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, VMware, Cisco Networking, Sophos Security +3 more

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Tech Cover

Tech Cover

Geebung, Queensland, Australia

With solid backgrounds in corporate systems, protection and security, the leaders at Tech Cover have put together a team of quality professionals with the customer service edge needed to keep businesses running safe and sound. We understand the impacts technology issues can have on a business, even with small outages and issues. We help keep your system in top shape to avoid many incidents altogether and limit the risks and impacts of the others.

Founded Year: 2005

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Office 365, Cyber Security Technologies +2 more

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Tech Pundit

Tech Pundit

Anstead, Queensland, Australia

Tech Pundit is a next-generation Information and Communication Technology solution provider. We cater to various ICT needs including, but not limited to, VoIP Service, PC Security and Server Maintenance, Office 365, Website Development, Security and Surveillance and Structured Cabling. Established in the Adelaide Hills, we provide quality ICT services and solutions to the ever-growing needs of our customers. We have a dedicated team of experts in different categories delivering customised solutions.

Founded Year: 2019

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure Cloud, Windows Server, VMware, Cisco Networking +3 more

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Tech Success

Tech Success

Sydney, New South Wales, Australia

Tech Success is a skilled organisation that is committed to delivering professional technology Services mixed with Corporate level solutions to consistently meet all the IT requirements of an Australian or international business. TECH PATROL is the premier provider of technological assistance to ambitious or fast-growing Businesses. We are constantly researching and testing new systems, hardware, and applications, to find the most reliable solutions that will support our customers business operations and give them an edge against industry competitors. TECH PATROL is achieving excellent results in technical projects and ongoing technical maintenance through our adherence to strict technical and administrative processes, our advanced preventative network monitoring and maintenance tools, and above all, our commitment to integrity and customer service.

Founded Year: 1998

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Dell EMC, VMware, Cisco +2 more

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TechAddicts

TechAddicts

Coffs Harbour, New South Wales, Australia

Welcome to TechAddicts, we are an IT company that focuses on enabling technology to enrich people's lives. We're based in Coffs Harbour NSW and provide services to clients near and far. We believe that technology is a powerful tool and when it is enabled correctly can change your life, for the better. Whether it's complete support for your business, a new personal computer, custom built PC, virus removal, data recovery, remote support, a quick fix, or anything in-between, the team at TechAddicts have your IT needs covered!

Founded Year: 2017

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cybersecurity Tools, Network Infrastructure +1 more

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TECHD Group

TECHD Group

Manly, New South Wales, Australia

TECHD is a Managed Services Provider (MSP) delivering end to end IT solutions for small to medium businesses, both locally and internationally. TECHD's core focus is to provide you with excellent personalised & local customer service backed by flexible, tailored and value-driven IT solutions. Our goal is to be your IT partner, allowing you to focus on what you do best, running your business.

Founded Year: 2019

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, Microsoft 365, Windows Server, VMware +2 more

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TechNine MSP

TechNine MSP

Central Coast, New South Wales, Australia

Technology changes at such a rapid pace that it can sometimes be hard for Businesses to know what might be the right solution for their needs. That is where having a Managed services provider handling your day to day IT needs makes sense. We focus on the IT for your business so you can focus on the growth! Call today on 02 4326 0655 for your complementary consultation session to see where TechNine can benefit your business!

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cybersecurity Tools, Network Solutions

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TECHNOWAND

TECHNOWAND

Canberra, Australian Capital Territory, Australia

TECHNOWAND is an Australian IT solutions provider that began as a computer repair service in Canberra and has grown into a comprehensive managed IT services company. With offices in Canberra and Brisbane, TECHNOWAND serves small and medium-sized enterprises (SMEs) across Australia, offering tailored IT solutions that allow businesses to focus on their core activities without technology-related distractions. The company provides a range of services, including managed IT services, cybersecurity, Microsoft 365 and cloud management, IT helpdesk support, and digital transformation. TECHNOWAND also offers web design, hosting, maintenance, and search engine optimization (SEO) to create user-friendly and scalable websites. With a revenue of approximately $6.4 million and a dedicated team of around 42 employees, TECHNOWAND emphasizes long-term partnerships with its clients, ensuring that their unique IT challenges are met with effective and cost-efficient solutions.

Founded Year: 2006

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Office 365, Cloud Computing, Virtualization, Cybersecurity Tools +2 more

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TECHOM

TECHOM

Melbourne, Victoria, Australia

TECHOM Systems is an Australian IT service provider founded in 2021, with its headquarters in Melbourne and additional locations in Sydney, Perth, Adelaide, Brisbane, Canberra, and Tasmania. The company specializes in delivering secure and scalable IT solutions to small, medium, and large enterprises across Australia and the Asia-Pacific region. The company offers a range of services, including managed IT services, cloud solutions, cybersecurity, unified communications, and IT consulting. They focus on helping businesses optimize their IT operations and enhance security, utilizing Microsoft technologies such as Azure, Office 365, and Teams. TECHOM Systems is committed to providing comprehensive support tailored to the needs of their clients, ensuring reliable service and proactive management. Their team emphasizes community values and aims to exceed client expectations through collaboration and innovation.

Founded Year: 2021

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Office 365, VMware, Cisco Networking, Cloud Computing +2 more

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techosity

techosity

Melbourne, Victoria, Australia

Welcome to techosity: Amplifying Your Technology Leadership At Techosity, we help you strategically stay ahead of the game. We are security-focused, technology strategists, transforming Australian organisations. We see a world where people harness technology to push the boundaries of what's possible. How? We live and lead by what we value: Relationship – Partnerships that add value Challenging – Always questioning the status quo Curiosity – Innate desire to learn Being Strategic – Forward thinking for positive impact Commitment – Responsible to do what's right Security – Assurance that inspires confidence What Sets Us Apart? Clarity over Jargon: We communicate effectively, ensuring you understand and are comfortable with our strategies. Business, Not Just Technology: Our solutions are aligned with your business goals, not just the latest tech trends. Uncompromised Security: We prioritize your digital safety, integrating top-notch security into all our solutions. Human-First Technology: We remember technology serves people, not the other way around. Our solutions are practical, user-friendly, and designed for real-world challenges. Take the Next Step with techosity Ready to harness the full potential of technology for your business? techosity is here to lead the way. Book a Power Call today and embark on a journey to innovation, security, and leadership in your industry with techosity.

Founded Year: 1999

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Infrastructure, Cyber Security Tools, Backup Systems, Business Software Solutions

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Techstream Solutions

Techstream Solutions

Sydney, New South Wales, Australia

Techstream Solutions are experts in IT services, infrastructure and cloud technologies for organisations in Sydney and around Australia. As your technology partner, we are dedicated to helping businesses achieve success by implementing innovative IT solutions. As your Managed IT Services Provider, we will cover all your technology needs and manage your IT infrastructure. From remote & onsite IT support, cyber security to cloud services and data backup, storage & recovery solutions. Overall, we provide a complete managed solution from the initial consultation, to supply, implementation and ongoing support. Best of all, we will optimise IT environments so business owners can focus on the more important task of growth and success.

Founded Year: 2001

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), Microsoft 365, VMware, Cisco Networking +3 more

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Techtonic IT

Techtonic IT

Brisbane, Queensland, Australia

Techtonic IT | Where Anything is Possible We're not your average IT provider — and we don't pretend to be. Techtonic IT is a fast-growing technology partner, supporting businesses across Australia with smart, scalable solutions that make life easier, more efficient, and a whole lot less stressful. From small teams to enterprise clients, we manage everything from end-user support and Microsoft environments to full telco services — including through our national partnership with Optus, where we help support and manage customers across their ecosystem. We're the team you call when you're sick of sitting on hold. When you're ready for proactive IT that just works. When you want real people, real answers, and real value. What We Do - Managed IT Services - Cloud Telephony & Communications - Telecommunications Consulting - Microsoft & Cloud Solutions - Cybersecurity & Device Management Industry-specific tech support for Health, Education, and Professional Services At Techtonic, we scale with you — whether you're a local business or expanding nationally. And while the business has grown, we're still the same team that treats your tech like it's our own. Our dedicated team provides exceptional customer experiences, from seamless onboarding to proactive management and support. Whether you need comprehensive Microsoft solutions, advanced Cisco Meraki networking, or strategic IT consulting, Techtonic IT is your trusted partner in driving business success.

Founded Year: 2024

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, VMware, Cisco Networking, Windows Server +2 more

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Techware

Techware

Melbourne, Victoria, Australia

Techware is an Australian IT services and consulting company based in Clayton, Victoria, with over 25 years of experience. The company specializes in IT managed services, cybersecurity, cloud solutions (including Azure and AWS), VoIP, backup and recovery, and IT project management, primarily serving small and medium-sized businesses and mid-market enterprises in Australia. Techware's mission is to create scalable and secure IT systems that support business growth and operational resilience. They offer outsourced digital operations partnerships, focusing on protecting IT assets and enabling organizational growth. Their services include IT security, cloud migration, managed IT support, and strategic IT consulting, ensuring that clients' technology infrastructure remains effective and aligned with their evolving needs. The company serves a diverse range of clients, including international corporations and local charities, and has established partnerships with major technology providers like Amazon and Microsoft. Techware is committed to delivering personalized IT solutions that foster both business and community growth.

Founded Year: 1991

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Office 365, Windows Server, VMware, Cisco networking +3 more

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Tekcon Australia

Tekcon Australia

Perth, Western Australia, Australia

Tekcon Australia is an established IT consultancy that serves and supports business globally by leveraging and enabling their IT systems and platforms to strengthen the delivery of their business products and services. With over 20 years of experience spanning across Hospitality, Mining, Law, Real-estate, the Australian Defence Force, and other industries, we are well positioned to address all IT circumstances and environments. We pride ourselves on serving our clients with pro-active IT services by working away in the background, monitoring and optimising your IT environment; providing simplicity and ensuring you are always covered. Our intention is to provide strong collaborative relationships, so we can create a sustainable compounding difference with our clients over the long-term. We do this through open, authentic, and transparent conversations. We provide TRANSPARENCY by communication and access to progress on our work; VISIBILITY on your systems, their performance, and why you have them; and CONTROL over what we do and how much you spend.

Founded Year: 2014

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, VMware, Citrix, Cloud Computing +2 more

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The IT Agency

The IT Agency

Sydney, New South Wales, Australia

The IT Agency is a collaboration of highly-experienced IT & Telecoms Support professionals bringing the best in specialised, Cybersecurity, Risk Management and 24/7 IT & Telecoms Support

Founded Year: 2014

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure, VMware, Cisco, Windows Server +3 more

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The IT TechNinjas

The IT TechNinjas

Brisbane, Queensland, Australia

The IT TechNinjas is an Australian based company that specialises in Managed IT Services for small and medium-sized businesses (SMB). What are Managed IT Services? Think of it as having your own dedicated IT department but at a fraction of the cost! If you are interested in an IT Partner that you can trust, we would love to talk to you about technical solutions that will allow your business to grow.

Founded Year: 2015

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Cloud Computing, Networking Technologies, Cybersecurity Tools, Backup Solutions

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The Lakes Group of Companies

The Lakes Group of Companies

Cockburn Central, Western Australia, Australia

The Lakes Group of Companies comprises five specialist divisions that provide a comprehensive range of IT and security management solutions as well as digital, communications and electrical services. Established in 2008 as Lakes Networking, the Lakes Group has a proactive approach and delivers fully integrated, complete management strategies, customised to meet your business needs. Lakes Divisions: - Lakes Networking - Lakes Security Systems - Lakes Digital Services - Lakes Communications - Lakes Electrical

Founded Year: 2008

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, AWS Cloud, Cisco Networking, VMware +2 more

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The Ripe Group

The Ripe Group

Melbourne, Victoria, Australia

Techora is a computer consultancy specialising in internet based software development, infrastructure management and fully managed web hosting. We provide IT support services to small and medium sized businesses in Melbourne and Sydney. We provide IT services for medical practices across Melbourne.

Founded Year: 1996

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cisco Networking, VMware, Sophos Security +3 more

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The Telco Collective

The Telco Collective

Sydney, New South Wales, Australia

The Telco Collective is a dynamic corporate entity dedicated to empowering Australian businesses through innovative communication, cybersecurity, and IT solutions. We proudly operate a diverse portfolio of brands, including Voipy, Cybery, and BusinessICT. Together, these brands deliver seamless voice and mobility solutions, comprehensive cybersecurity services, and reliable data connectivity, all designed to enhance productivity and protect critical business assets. Our commitment to quality and client satisfaction drives us to offer tailored solutions that meet the unique needs of our clients, ensuring they can thrive in an increasingly digital landscape. At The Telco Collective, we believe in transforming the way businesses communicate and safeguard their operations. Join us on our journey to redefine success in the telecommunications industry!

Founded Year: 2020

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cybersecurity Tools, Networking Technologies +1 more

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The Virtual IT Department

The Virtual IT Department

Ringwood, Victoria, Australia

The IT Department delivers a full-range of IT outsourcing services for SMBs and community sector organisations of all sizes. We know that it takes the right team around you for your business to succeed. Responsive, honest and highly supportive, our dedicated team sift through the industry noise to identify and deliver efficient IT solutions that deliver real, sustained value. Services we offer include: - Managed Care Services provider of choice - IT strategy - Project management - Installation & break-fix repair - Disaster prevention - Ongoing oversight of all IT facilities - IT Consulting - Independent Software Selection Consulting. We have a 20+ year history of delivering service, competence and integrity.

Founded Year: 2002

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Virtualization, Office 365 +2 more

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Think Solutions

Think Solutions

Carrum Downs, Victoria, Australia

Think Solutions is an Australian IT services provider based in Carrum Downs, Victoria. Established in 1998 by CEO Noel Brodie, the company focuses on delivering exceptional customer service in the ICT procurement and services market. With around 33 employees and an annual revenue of approximately $8 million, Think Solutions aims to be the preferred choice for customers seeking IT support and services. The company offers a wide range of IT services, including network solutions, infrastructure support, security audits, endpoint management, and IT consultancy. They also provide managed services such as Infrastructure as a Service (IaaS) and Firewall as a Service. Their "Think-as-a-Service" model allows customers to outsource infrastructure management, ensuring business continuity with flexible and scalable IT solutions. Think Solutions serves a diverse clientele, from small businesses to larger organizations, emphasizing customer satisfaction, ethical practices, and sustainability in their service delivery.

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Office 365, Microsoft 365, Cloud Computing, Cybersecurity Tools +3 more

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Thinkin' IT

Thinkin' IT

Perth, Western Australia, Australia

Thinkin' IT was awarded 10th Fastest Growing IT Company in Australia in 2012, and again in the top 50 fastest Growing IT Companies in 2013, this has been because our high level of customer service and loyal clientele base continues to grow!

Founded Year: 2010

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure, Amazon Web Services (AWS), VMware, Cisco +2 more

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Top Support

Top Support

Sydney, New South Wales, Australia

We are an IT support business Based in South West Sydney

Founded Year: 2019

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure Cloud, VMware, Cisco Networking, Sophos Security +2 more

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Total Technologies Group Australia

Total Technologies Group Australia

Sydney, New South Wales, Australia

Total Technologies Group Australia is a leading provider of comprehensive technology solutions, catering to businesses across various industries. With a commitment to innovation and excellence, the company offers a wide range of services, including IT support, managed services, cloud solutions, cybersecurity, and telecommunications. Total Technologies Group prides itself on delivering tailored solutions that meet the unique needs of each client, ensuring enhanced productivity and security. Their team of experienced professionals works diligently to stay ahead in the rapidly evolving tech landscape, making them a trusted partner for businesses looking to leverage technology for growth and efficiency. With a customer-centric approach, Total Technologies Group Australia continues to build strong, lasting relationships with its clients by providing reliable and effective technology solutions. Our customers have come to appreciate a unique personalised service that allows us to partner with them and assist in not only IT design and managment, but also by providing strategic business integration consulting advice. Understanding your business is critical in providing systems to base your business upon now and into the future.

Founded Year: 2010

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, HP +5 more

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TribeTech

TribeTech

Crows Nest, New South Wales, Australia

TribeTech is a team of experienced experts providing enterprise-level IT and information security services to small and mid-sized businesses. We deliver the same quality of service as the IT industry's largest providers, without the massive price tag or the management overheads. TribeTech work in small ‘tribes', from sales through to service and support. This model means that a small tribe of professionals with diverse skills and experience will manage all of your IT and security needs, so that they get to know your business inside out and genuinely care about the outcomes. Our services include: ● Enterprise level security ● Managed services ● Business continuity ● Cloud services ● Connectivity and data centre management ● IT procurement TribeTech's founders Jason, Jim and Scott collectively have over a half century's experience helping businesses get the most out of their IT solutions - let us help you.

Founded Year: 2018

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure, Cloud Computing, Cybersecurity Solutions, Network Infrastructure +1 more

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UmbrellaNET

UmbrellaNET

Brisbane, Queensland, Australia

We are an Australian owned Cloud Services Provider that specializes in Cyber Security and cloud computing, helping Australian businesses protect their critical data and their customers data with enterprise level technology. Our key strength is helping small to medium sized businesses transform their business by reducing costs, streamlining processes and managing security risks. We are proud partners of industry leading IT giants including Microsoft, Cisco, Meraki and more. Get in touch with our friendly team to see how we can help you have a headache free IT solution.

Founded Year: 2016

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Microsoft Teams, Cisco Networking, VMware +2 more

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Unify Services

Unify Services

Port Melbourne, Victoria, Australia

At Unify Services we deliver simple business solutions by utilising class leading technology from SAS, Tableau, Microsoft, Imperva, Cisco Meraki and AWS. Our focus is protecting, visualising and analysing customer data. Call us on 1300 UNIFY S to find out more.

Founded Year: 2015

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, AWS, Google Cloud, Cisco Networking, VMware +2 more

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Universal Technology Solutions

Universal Technology Solutions

Edith, New South Wales, Australia

We are an IT company located in Sydney and can manage your everyday IT needs so you can concentrate on your business and grow it further. High tech support with excellent response and resolution times are our greatest assets. Not only this, we are always there to manage your network to see and fix problems before they arise. Our job is to ensure that your IT services run smoothly so you never have to think about it. We always keep our eyes open to stay ahead of security threats, software updates, hardware requirements and ongoing installation and maintenance issues as your business grows. With 24/7 monitoring and IT help ticketing system, we offer high class IT services to you.

Founded Year: 2014

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Barracuda +3 more

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Urban IT

Urban IT

Melbourne, Victoria, Australia

Urban IT is a Microsoft certified IT services & managed services provider, with extensive knowledge in all things tech - from a small hardware transformation project to data centre deployments of multi-role virtual machines to an IoT sensor deployment. We have successfully been in business for over 12 years, enjoying strong year on year growth and we have built a team that honestly enjoys every aspect of this industry. We pride ourselves on providing great customer service and efficient solutions to the healthcare industry and for all of our clients in general. We enjoy bridging the gap in your business, either between legacy systems or non-computerised process to make your business more efficient, reliable and profitable.

Founded Year: 2003

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure, Cloud computing, VoIP, Network infrastructure +2 more

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Veracity

Veracity

Brisbane, Queensland, Australia

We're on a mission to build more connected workplaces and communities using technology. IT solutions that bring people together and propel businesses to new heights. We design, build, support and protect ICT platforms for competitive advantage.

Founded Year: 2006

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Power BI, Cloud computing, Cybersecurity tools +1 more

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Veritech

Veritech

Yoogali, New South Wales, Australia

At Veritech Corporation, our goal is to combine the power of innovation and network technologies in ways that improve business for companies of all sizes. As well as distribution of niche technologies, we provide services in computer network support, systems integration and a number of related services. Originally established in 1994 as Mazzon Systems Engineering, we evolved into Veritech Corporation in 2003. Our company has worked hard to earn the respect and its position as a premium IT service provider in the Riverina and MIA regions. We expanded to a nationwide distribution business in 2000 with our wireless and Bynari mail solutions. In 2009 we have undertaken the distribution role for Endian, an innovative European developer of Unified Threat Management systems. Endian firewalls and security systems are available as a plug-and-play appliance, or a packaged software distribution which can turn a PC into a fully-fledged firewall. Veritech Corporation: Leaders, not imitators.

Founded Year: 2003

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Infrastructure, Cybersecurity Technologies, Backup and Disaster Recovery

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Virtual IT Managed Services

Virtual IT Managed Services

Melbourne, Victoria, Australia

Virtual IT Managed Services is a leading Provider in Cybersecurity and Managed IT Services for Accountants, Lawyers and other Professional Services. We provide innovative solutions to protect and transform businesses that set them apart from their competitors. We believe that people should be able to use technology like Office 365 and cloud services to get work done without needing to understand the technical aspects of security, backup, disaster recovery and confusing IT jargon. Our mission is to provide a secure and affordable industry-leading service that goes beyond expectations, closing the gap between the needs of the business and its current IT ability. We achieve this by crafting solutions that deliver flawless IT services, ensuring your IT just works! Our vision is to provide innovative Virtual IT Solutions that help businesses become more productive and profitable through the use of cloud solutions and managed services. Our core belief is that people should be able to use technology to get work done, regardless of their location. Data should be stored securely, backed-up regularly and accessible on all devices at any time. Our extensive industry experience in administering and managing diverse, multi-site operations for over 30 years enables us to understand our customers' issues and deliver the right solutions, designed to improve system security and reliability while reducing costs.

Founded Year: 2015

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud platforms, Networking hardware, Cybersecurity tools, Backup and recovery software

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Virtuelle Group

Virtuelle Group

Sydney, New South Wales, Australia

Our purpose is to help our clients realise their true potential. We want to create something different. Great outcomes for the client and our staff is why we exist. As a trusted partner to organisations across various industries, we've enabled our clients to: ✓ Manage risk and enhance cyber security posture ✓ Maximise ROI on IT investments through certified expertise ✓ Solve complex IT problems including BYOD and remote work challenges ✓ Unlock the power of data for growth ✓ Improve IT efficiency and effectiveness There is no one-size-fits-all approach to quality IT services and support. We understand this, which is why we always take the time to understand your business, objectives, market and operating environment before making any recommendations. Working with us is easy. We offer a single point of contact and straight-forward engagement processes for all our clients. To learn more about what we do and how we help our clients, please visit our website.

Founded Year: 2013

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud platforms (e.g., Microsoft Azure, AWS), Virtualization technologies, Cybersecurity tools +3 more

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In-Depth Guide

Managed Service Providers in Australia

Finding the right managed service provider in Australia involves more than searching for a company that offers IT support. Businesses increasingly need technology partners that can manage cloud infrastructure, cybersecurity, networks, endpoints, backup, compliance, and day-to-day IT operations while helping them plan for future technology needs.

The Australian managed services market is evolving alongside cloud adoption, cybersecurity requirements, hybrid IT environments, and the growing use of AI. Current industry research shows that cloud managed services continue to expand in Australia, while security services remain a major area of demand. Gartner forecasts Australian information-security spending to exceed AU$7.5 billion in 2026, with security services alone expected to exceed AU$3.7 billion.

This guide helps businesses compare top MSP companies in Australia, understand the services they provide, and identify the factors that matter when selecting a managed service provider.

What Is a Managed Service Provider in Australia?

A managed service provider (MSP) is a technology company that manages IT systems and services for another organisation on an ongoing basis.

Depending on the agreement, an Australian MSP may provide:

  • Managed IT support

  • Helpdesk services

  • Network monitoring

  • Cloud management

  • Microsoft 365 administration

  • Cybersecurity

  • Endpoint management

  • Backup and disaster recovery

  • IT infrastructure management

  • Identity and access management

  • Compliance support

  • IT consulting and strategy

The Australian Cyber Security Centre's Information Security Manual specifically recognises managed service providers as organisations that may manage applications, authentication, backup, desktop, hosting, network, security and support services on behalf of customers. It also recommends organisations maintain a managed-service register and regularly assess the security of providers that have access to their systems or data.

That makes provider selection an important part of both IT management and cybersecurity governance.

Why Australian Businesses Use Managed IT Services

Australian businesses range from small professional-services firms to large enterprises operating across multiple states and territories. Their technology requirements can therefore be very different.

For many organisations, an MSP provides access to technical expertise without the cost and complexity of building a large internal IT department.

Proactive IT Support

Traditional break-fix support responds after something goes wrong. Managed IT services are designed around ongoing monitoring, maintenance, support, and prevention.

An MSP may monitor endpoints, networks, servers, cloud systems, backups, and security alerts to identify problems before they become major business disruptions.

Access to Specialist Expertise

A business may need expertise across Microsoft technologies, cloud platforms, networking, cybersecurity, backup, identity, and compliance.

Hiring a separate specialist for each area can be difficult for a small or mid-sized organisation. A managed service provider can provide access to a broader technical team through one service relationship.

Predictable IT Operations

Many MSPs use recurring service agreements that make technology spending easier to forecast.

However, businesses should always check what the monthly service includes. Projects, hardware, licensing, after-hours work, onsite support, and advanced cybersecurity services may be priced separately.

Managed IT Services Offered by Australian MSPs

The capabilities of MSP companies vary, so businesses should compare services against their own requirements rather than choosing a provider based solely on its position in a list.

Managed IT Support

Managed IT support typically covers employee technology issues, troubleshooting, system administration, device management, software problems, and remote assistance.

For organisations with distributed teams, support availability and escalation procedures should be evaluated carefully.

Cloud Managed Services

Cloud management is becoming increasingly important as Australian organisations operate across public cloud, private cloud, SaaS, and on-premises environments.

Australian cloud managed services revenue was estimated at about US$3.3 billion for 2026, with the market projected to grow through 2033. Security services were the largest revenue-generating type in 2025.

A cloud-focused MSP may help with:

  • Microsoft Azure

  • Amazon Web Services

  • Google Cloud

  • Microsoft 365

  • Cloud migration

  • Cloud security

  • Infrastructure monitoring

  • Cost optimisation

  • Backup and disaster recovery

Cybersecurity and Managed Security

Cybersecurity has become one of the most important areas when businesses evaluate managed service providers.

Gartner expects security services to remain the largest information-security spending segment in Australia in 2026, driven partly by the need for specialised security expertise and AI-related security capabilities.

Depending on the provider, managed security services may include:

  • Endpoint protection

  • Managed detection and response

  • Security monitoring

  • Email security

  • Vulnerability management

  • Identity security

  • Security awareness

  • Incident response

  • Security assessments

  • Compliance support

Businesses looking specifically for security-focused providers can also explore the cybersecurity MSP database.

Australian Cybersecurity and the Essential Eight

One of the most important entities businesses should understand when evaluating Australian MSPs is the Essential Eight.

The Australian Signals Directorate developed the Essential Eight as a baseline set of cybersecurity mitigation strategies designed to make it harder for attackers to compromise internet-connected IT networks. The maturity model provides four levels, from Maturity Level Zero through Maturity Level Three.

The eight mitigation strategies cover areas including:

  • Application control

  • Patching applications

  • Patching operating systems

  • Restricting administrative privileges

  • Multi-factor authentication

  • Restricting Microsoft Office macros

  • User application hardening

  • Regular backups

In June 2026, the Australian Signals Directorate also announced consultation around evolving the Essential Eight into a broader Essentials series intended to keep Australian cyber guidance aligned with changing technology and threat environments.

For this reason, businesses evaluating managed service providers in Australia should ask whether the MSP can help implement, monitor, assess, and maintain controls relevant to their security requirements.

Privacy and Data Protection Considerations

Australian businesses may also need to consider the Privacy Act 1988 and the Australian Privacy Principles when selecting an MSP.

The Office of the Australian Information Commissioner notes that many small businesses with annual turnover of $3 million or less are generally outside the Privacy Act, but important exceptions exist, including certain health-service providers, businesses trading in personal information, and organisations operating under Commonwealth contracts.

Businesses should therefore understand:

  • What information the MSP can access

  • Where customer data is stored

  • How privileged accounts are protected

  • How backups are secured

  • How incidents are reported

  • What happens when the contract ends

  • How data is returned or securely deleted

An MSP should be treated as part of the organisation's technology and risk environment, not simply as an outsourced helpdesk.

Top MSP Companies Across Australia

Australia's MSP market is distributed across several major technology and business centres.

Businesses can start with the Top MSP Companies directory and then narrow their search according to location, service requirements, company size, and industry.

Sydney MSP Companies

Sydney is one of Australia's largest business and technology centres, with demand for managed IT, cloud, cybersecurity, networking, and enterprise technology services.

Businesses searching for a provider in New South Wales can use the Sydney MSP directory to identify companies operating in the market.

Melbourne MSP Companies

Melbourne has a substantial ecosystem spanning technology, professional services, healthcare, financial services, education, and research.

The Melbourne MSP directory currently provides a location-specific starting point for businesses comparing managed service providers in the city. The directory includes providers offering managed IT, cybersecurity, cloud, networking, and related technology services.

Brisbane and Queensland

Queensland businesses can require a mix of remote managed IT services, onsite support, cloud management, cybersecurity, communications, and infrastructure services.

When selecting an MSP outside the largest metropolitan centres, businesses should confirm the provider's actual onsite coverage rather than assuming nationwide service availability means local engineering support.

Perth and Western Australia

Organisations in Western Australia can have additional requirements around remote operations, connectivity, cybersecurity, cloud infrastructure, and business continuity.

Companies with distributed sites should ask potential MSPs about monitoring coverage, onsite response, remote support, backup connectivity, and disaster recovery.

Adelaide, Canberra and Other Markets

Australian MSPs also serve organisations in Adelaide, Canberra, Hobart, Darwin, Newcastle, Gold Coast and other regional markets.

For businesses operating across multiple locations, a provider with national service coverage may be preferable to a purely local MSP. However, businesses should still verify the provider's actual service desk locations, onsite capabilities, response times, and escalation procedures.

How to Choose the Best MSP in Australia

There is no universal definition of the "best" MSP. A provider that works well for a 20-person professional-services firm may not be suitable for a regulated enterprise with hundreds of employees.

1. Define Your Technology Requirements

Start by documenting:

  • Number of users and devices

  • Current cloud platforms

  • Existing IT infrastructure

  • Cybersecurity requirements

  • Backup requirements

  • Compliance obligations

  • Support hours

  • Locations and offices

  • Internal IT capabilities

This allows businesses to compare MSP proposals on the same requirements.

2. Evaluate Cybersecurity Capabilities

Security should be assessed separately from basic IT support.

Ask whether the MSP provides:

  • MFA

  • Endpoint security

  • Privileged-access management

  • Security monitoring

  • Vulnerability management

  • Incident response

  • Backup protection

  • Security reporting

  • Essential Eight support

The Australian government guidance specifically recommends security assessments for managed service providers that have access to organisational systems and data.

3. Review SLA Commitments

A good service-level agreement should clearly define:

  • Priority levels

  • Response times

  • Escalation procedures

  • Support hours

  • After-hours support

  • Availability commitments

  • Reporting

  • Client responsibilities

Avoid comparing MSPs only on price without understanding the service levels attached to that price.

4. Check Technology Partnerships

Depending on your environment, relevant expertise may include Microsoft, Azure, AWS, Cisco, Fortinet, Sophos, CrowdStrike, SentinelOne, Datto/Kaseya, ConnectWise, or other platforms.

Vendor partnerships are useful signals, but they should be evaluated alongside actual technical experience and client outcomes.

5. Consider Industry Experience

An MSP supporting a healthcare organisation may have different expertise from one supporting a retail company or professional-services business.

Ask whether the provider has experience with your industry, applications, compliance requirements, and operational model.

MSP or MSSP: Which One Does Your Business Need?

A traditional MSP generally focuses on broader IT operations such as helpdesk, infrastructure, cloud, networking, devices, and backups.

An MSSP focuses more heavily on cybersecurity, which may include security monitoring, managed detection and response, SOC services, vulnerability management, and incident response.

The distinction is becoming less rigid because many Australian MSPs now include cybersecurity as part of their managed IT offering.

Businesses should therefore compare the actual services and security capabilities rather than relying only on the MSP or MSSP label.

If security is the primary requirement, businesses can also review the cybersecurity MSP database.

Managed IT Services for Australian Small Businesses

Small and mid-sized businesses can benefit from MSPs because they may not have the resources to maintain dedicated specialists for every technology function.

A single managed service provider may combine:

  • IT helpdesk

  • Device management

  • Microsoft 365 support

  • Network monitoring

  • Cloud administration

  • Backup

  • Cybersecurity

  • IT consulting

The key is choosing a service scope that matches the organisation's actual risk and technology requirements.

Businesses should not automatically choose the cheapest provider. A low-cost package may exclude important security, backup, onsite support, or strategic services.

How to Find an MSP Near You in Australia

Businesses searching for managed service providers near me should start by identifying the location where support is actually required.

For a company with one office, a local MSP may provide useful onsite support. For a business operating across several states, a national MSP with distributed engineering coverage may be more appropriate.

Use the MSP near me directory to start a location-based search, then compare providers according to:

  1. Services offered

  2. Local coverage

  3. Industry experience

  4. Cybersecurity capabilities

  5. SLA commitments

  6. Technology expertise

  7. Pricing and contract terms

  8. Client references

Compare Australian MSP Companies

The Australian MSP market includes large technology service providers, specialised cybersecurity firms, regional MSPs, and smaller providers focused on SMBs.

Rather than choosing a provider based only on a "top" label, businesses should create a shortlist based on their own requirements.

The MSP list can be used to research managed service providers, while the cloud MSP database can help businesses looking specifically for cloud-focused providers.

For businesses researching the wider managed IT landscape, the managed IT services guide provides additional context about common service models.

Frequently Asked Questions

What are the top MSP companies in Australia?

The Australian MSP market includes national providers, specialist cybersecurity companies, cloud-focused MSPs, and regional managed IT providers. The right provider depends on business size, location, technology environment, security requirements, and industry.

How do I find the best MSP near me in Australia?

Start by identifying your location and required services, then compare providers based on service coverage, cybersecurity capabilities, SLA commitments, industry experience, and client references. A location-specific MSP directory can help create an initial shortlist.

How much do managed IT services cost in Australia?

Managed IT pricing varies according to users, devices, services, support hours, infrastructure, security requirements, and contract terms. Businesses should request detailed proposals and compare what each provider includes rather than relying on a single advertised price.

What should I ask an Australian MSP about cybersecurity?

Ask how the provider handles MFA, privileged access, endpoint security, monitoring, backups, incident response, vulnerability management, and Essential Eight requirements. Also ask how the MSP itself protects access to your systems and data.

Can an Australian MSP help with the Essential Eight?

Many MSPs provide services that can support Essential Eight implementation and ongoing security management. Businesses should ask a prospective provider which maturity level it can support, how controls will be monitored, and what evidence or reporting it provides.

Find Managed Service Providers in Australia

Choosing an MSP is ultimately a technology, security, and business decision. The strongest provider for one organisation may not be the right choice for another.

Businesses should compare managed service providers based on their actual requirements, including IT support, cloud infrastructure, cybersecurity, compliance, response times, geographic coverage, and long-term technology strategy.

Use the Top MSP Companies directory to begin researching providers, then narrow the search by location and service requirements.

Whether you are searching for managed IT services, comparing managed service providers near you, or looking for a cybersecurity-focused technology partner, a structured evaluation can help you build a more relevant shortlist of Australian MSP companies.

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