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Top MSP Companies in Australia

Compare top MSP companies in Australia for managed IT, cybersecurity, cloud, and support services. Find trusted providers across Sydney, Melbourne, and more.

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Managed Service Providers in Australia

ITeam Consulting

ITeam Consulting

Newport, New South Wales, Australia

Our services are designed to give business owners and managers peace of mind, you can ‘sleep easy' knowing that your IT department is working around the clock, keeping the business infrastructure running. No surprises. If you already have comfort with your current IT Services partner, then congratulations! Otherwise call us to arrange for a no obligation review of your environment.

Founded Year: 2000

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: AWS, Microsoft Azure, Google Cloud Platform, Java, .NET +5 more

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iTech Digital Solutions

iTech Digital Solutions

Adelaide, South Australia, Australia

Established in 2014, iTech Digital Solutions is a Managed IT Service Provider and ICT Consultancy business which prides itself on providing tailored solutions and support to its clients. Based in Seaford Meadows we are primarily an onsite based service for the Adelaide metro area.

Founded Year: 2014

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Cybersecurity Technologies, Networking Infrastructure, VoIP Technology, Data Backup Solutions

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ITMA

ITMA

Perth, Western Australia, Australia

IT Management Associates (ITMA) is a provider of Information Technology and Telecommunications (IT&T) consulting and support services. With over 100 years of collective experience at its disposal, ITMA has earned a reputation for excellence in areas such as: - Infrastructure Design and Consulting - Managed IT Service - Cloud Solutions - Cybersecurity Located in Perth, ITMA has forged alliances with a diverse range of vendors and suppliers, allowing us to offer proven solutions across a wide spectrum of requirements and technologies. ITMA began operations in 1999 as an IT networking solutions and consultancy business with skills in the integration and support of Microsoft and Linux solutions. Since then, ITMA has grown steadily in terms of both clientele and the portfolio of services offered. Our client base spans government, education and private sectors such as engineering, oil and gas etc. In response to demand from the WA resources sector, ITMA now offers specialised consulting and support services oriented to the specific challenges of this industry. Integrated remote voice and data communications and networking is an area in which we have in depth knowledge and skill. ITMA's technical team has extensive expertise in systems integration, design, architecture, implementation and support, with key technical accreditations from companies including Hewlett Packard, Microsoft, VMware, ISC2, FortiNet and SonicWall. We have a policy of carefully selecting fully qualified staff based upon their alignment with our company's culture. This ensures each engineer has the necessary technical abilities, people skills and resourcefulness to maintain the company's reputation and ensures that all ITMA clients receive a consistent high standard of service. Our culture can be summarised in these three core values: #lovewhatyoudo #playasateam #rocksolid

Founded Year: 1999

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, Amazon Web Services (AWS), VMware, Cisco Networking +1 more

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itro

itro

Melbourne, Victoria, Australia

Based in Melbourne, itro manages and protects IT and data for businesses and Legal Firms. Let our team transfer the risks and frustrations of managing IT and cyber security from you to us. Our engineers are easy to talk to, want to help, and have the experience and resources you need. We're really good at what we do, which is why ninety-five percent of new clients come to us via recommendation from existing clients. We'd love the opportunity to show you how we can manage your IT and cyber security with our financially responsible solutions.

Founded Year: 1999

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Office 365, Windows Server, VMware, Cisco networking +2 more

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Just in Time Information

Just in Time Information

Officer, Victoria, Australia

Just In Time Solution (JIT SOLUTION) is helping businesses navigate the delivery of remote resources with premium offshore services.Implementing the highest levels of security to keep your people and data safe, and supporting all compliance obligations. Saving up to 80% in employee costs on equivalent onshore roles…

Founded Year: 2015

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Virtualization, Windows Server +3 more

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KBIT

KBIT

Petrie Terrace, Queensland, Australia

KBIT specialising in private cloud hosting. Built for MSPs to service and whitelabel to their clients. KBIT Support provides small to medium business owners a cost-effective way to outsource their day-to-day IT support to a dedicated team of IT specialists. KBIT Support team have over 20 years of experience working with Large to Enterprise Companies. Our aim is to apply these Large IT Solutions, Infrastructure, methods and processes to the small to medium business sector. This will maximise uptime, improve reliability and performance and give you the confidence that your IT Systems are not going to let you down

Founded Year: 2007

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Cloud computing, Virtualization, Cybersecurity tools, Network infrastructure +1 more

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Key I.T

Key I.T

Melbourne, Victoria, Australia

Who we are and what we do At Key I.T. we focus on delivering solutions tailored to customer's needs. We firstly asses and design a solution that will work for your business empowering productivity while keeping you secure in an online world. We cover all your I.T. needs that range from Cloud services such as Email, Server or Web hosting to Onsite server and workstation setup. We offer a wide range of backup technologies from server & workstation backups with the ability to run your server in the cloud in case of an emergency, to file and email backups to keep all your important data secure. What we offer Managed Backups- Our managed backup solutions ensure business continuity in the event of disaster along with secure storage in Australian datacentres all with scalable retention and archiving to meet any compliance requirements in your industry, and flexible backup intervals to meet your business needs. Key I.T. uses current backup technologies including virtualization onsite and in the cloud giving the ability to businesses to stay running even when they have suffered a disaster and have no hardware onsite.

Founded Year: 2019

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Microsoft Azure, Microsoft 365, Windows Server, VMware +2 more

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Klearnet Solutions

Klearnet Solutions

Carbrook, Queensland, Australia

System downtime, viruses, spyware, losses of productivity... Are the computer systems you rely upon to run your business not working consistently and as expected? These distractions are unnecessary, time consuming and very expensive. At Klearnet Solutions we understand this. We also know that businesses are constantly challenged by the task of managing the demands of business growth while coping with continuous technology challenges. Klearnet Solutions is committed to building a one-stop Network Support service, based on solid partnerships between our staff and business partners. We work closely with our suppliers such as Intel, Microsoft, Novell, HP and others to bring our customers the latest in technology and solutions. Our Computers and Servers are delivered with standard 3-year parts and labour onsite warranty to give our customers peace of mind and to maintain our commitment to a high level of quality. Klearnet Solutions is dedicated to providing the highest quality of service and support to the ICT industry. We provide Maintenance and Service Level Agreements, Consulting and an extensive range of IT hardware components and software to Small to Medium Enterprises including the Educational sector. The nature of our activities places particular emphasis on experience, expertise, capability and reliability. We base our philosophy on the old principle of customer-oriented service combined with the latest in technology.

Founded Year: 1999

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure Cloud, Cisco Networking, VMware Virtualization, Windows Server +2 more

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Lanter

Lanter

Saint Leonards, New South Wales, Australia

Lanter Technologies is an Australian managed IT service provider based in Crows Nest, New South Wales. The company specializes in delivering expert IT support and tailored technology solutions for small to medium-sized businesses. With a team of fewer than 25 employees, Lanter focuses on proactive IT services that enhance productivity and reduce technology frustrations. Their core offerings include managed IT support, cybersecurity, IT consulting, cloud migrations, and strategic IT planning. Lanter emphasizes a proactive approach to technology management, aiming to address issues before they affect business operations. The company values strong client relationships, transparent communication, and continuous innovation to improve IT systems and processes. Lanter Technologies is dedicated to helping businesses optimize their technology strategies and operations, with a commitment to exemplary customer service and rapid response times. Their values include teamwork, authenticity, and a relentless pursuit of optimal solutions aligned with client goals.

Founded Year: 2016

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud Computing, VoIP Technologies, Network Security, Data Backup Solutions, Microsoft Azure +2 more

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Levit8 Business IT Solutions

Levit8 Business IT Solutions

Gold Coast, Queensland, Australia

Levit8 Business IT Solutions is a managed IT service provider based in Brisbane City and Surfers Paradise, Australia, established in 2011. The company focuses on delivering customized IT solutions tailored to various industries, including finance, legal, healthcare, manufacturing, services, travel, and marketing. Their mission is to provide efficient and reliable IT services that support business growth. Levit8 offers a wide range of IT services, including VoIP, Identity Management, Infrastructure as a Service (IaaS), Hyper-convergence, and Hosted Exchange, among others. They cater to small to medium-sized businesses and professionals, such as law firms and medical practices, across multiple Australian cities, including Brisbane, Gold Coast, Sydney, and Melbourne. The company emphasizes personalized solutions, leveraging their industry expertise to meet the unique needs of their clients. With partnerships with leading technology providers like WatchGuard, ConnectWise, and Dell, Levit8 ensures access to advanced tools and security solutions. Their commitment to exceptional service is reflected in positive customer testimonials, particularly regarding office IT installations and ongoing support.

Founded Year: 2011

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, VMware, Fortinet, Cisco +1 more

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Lindentech

Lindentech

Perth, Western Australia, Australia

Finding fast, reliable and friendly IT services for your business can be difficult At Lindentech, we offer 24/7 strategic IT solutions to small and medium sized businesses, helping to empower them and drive productivity to the next level In fact, when partnered with us, we make sure that downtime, slow network speeds, poor file management and poor network security are a thing of the past for your business! With over 25+ years in business, our range of comprehensive services are guaranteed to provide your business with the right support it needs to grow and be competitive Our services include: • On-site, prepaid and business IT support • Managed IT services (backups, security, wireless & networking) • Cloud-based services & infrastructure • Microsoft 365 consulting and services If you're looking for IT services that make a difference, call us today on 1300 85 77 45, or visit www.lindentech.com.au

Founded Year: 1998

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud computing, Cybersecurity tools, Virtualization +1 more

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LinkIT

LinkIT

Gold Coast, Queensland, Australia

We offer a range of I.T services for businesses at a competative price and don't charge call out fees in SE QLD. We aim to deliver a reliable network and provide ongoing maintenance of systems. Cloud Services, Server Virtualization, Solutions Integration, Managed I.T Services, Full-Service I.T Support, Backup & Disaster Recovery, Budget Planning, Network Design, Network Security Audits.

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Networking Hardware, Cybersecurity Tools

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LogicalTech

LogicalTech

Melbourne, Victoria, Australia

LogicalTech is an Australian IT company founded in 1986, specializing in comprehensive business technology solutions. As a Managed Service Provider (MSP), it focuses on IT consulting, systems integration, software development, and cloud services, including Microsoft Office 365 implementations. The company is recognized as a Gold Partner for both Microsoft and Oracle, showcasing its expertise in delivering enterprise-grade IT solutions. With a workforce of 50 to 99 employees, LogicalTech serves various sectors, including telecommunications, water, emergency services, and government agencies. Its services include managed IT support, strategic consulting, cloud migration, and cybersecurity solutions. The company also develops proprietary software, such as WorkXact, a modular management system designed for scalability and tailored to meet evolving business needs. LogicalTech's diverse client base includes significant public sector organizations like Victoria Police and Ambulance Victoria, as well as various small to medium businesses across Australia. The company is committed to enhancing business productivity and competitiveness through innovative technology solutions.

Founded Year: 1986

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Fortinet +3 more

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Login

Login

Bayswater, Victoria, Australia

Login Systems is a privately owned Australian company that has been providing Information Technology solutions to the business market since 1991. This maturity in the IT Industry sets Login Systems apart from our competitors. Since its inception, Login Systems Pty Ltd has focused on the delivery of business technology and professional support services in line with our client's business goals. Over this time, as an organisation, Login Systems has refined this critical talent to bridge the complex and cumbersome world of Information Technology to the real world of our client's business necessities. This refinement has resulted in a methodology that has become the ethos of Login Systems.

Founded Year: 1991

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cisco, VMware, Fortinet +1 more

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Lux Technology Solutions

Lux Technology Solutions

Melbourne, Victoria, Australia

Our goal is to keep organisations like yours focused and productive by managing all or part of your IT better than ever before. No matter the challenge, we will exceed your expectations. Message us to see how we can support you. Because "we make IT work"

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cyber Security Tools, VoIP +1 more

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Macarthur Managed IT

Macarthur Managed IT

Sydney, New South Wales, Australia

We provide: - Managed IT Services - IT Project Management - Network Engineering - Software Engineering - Backup and Disaster Recovery Strategies - Business Continuity Planning - and more We have been proudly providing IT Services to the Macarthur and Greater Sydney area since 2003.

Founded Year: 2021

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud computing, Network infrastructure, Cybersecurity solutions, Backup technologies

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Managed BITS

Managed BITS

Warragul, Victoria, Australia

Managed BITS provides complete Business IT Solutions to small and medium businesses throughout Victoria, Australia and South East Asia. Representing our clients as their IT manager, Managed BITS provide specialist IT solutions including BAU Support, Managed Services, Cyber Security, Managed Backup, licensing, Microsoft 365, VPS, Strategy & enterprise hardware. Due to the holistic approach we take in managing ALL your Business IT Systems, we work with you to understand your business requirements now and into the future. Taking this knowledge, we examine technology options that can help businesses increase efficiency, drive innovation and lower operating expenditure.

Founded Year: 2009

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, Microsoft Azure, Microsoft 365, Virtualization, Network Security +1 more

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Mangano IT

Mangano IT

Tatong, Victoria, Australia

Mangano IT is an Australian technology company based in Brisbane, founded in 2005 by brothers Paul and Robert Mangano. The company specializes in tailored Information and Communications Technology (ICT) solutions for clients ranging from small offices to multi-site medium-sized enterprises. Mangano IT focuses on delivering secure, scalable, and efficient IT services with a people-first approach, emphasizing trust and transparency in its partnerships. The company offers a variety of services, including personalized consultancy, managed IT services, cybersecurity solutions, and cloud infrastructure support. They assist clients in adopting modern workplace initiatives and implementing automation and AI to enhance operational efficiency. Mangano IT utilizes a suite of ConnectWise products to streamline workflows and improve service delivery. With a diverse client base across industries such as finance, construction, healthcare, and professional services, Mangano IT is dedicated to helping organizations modernize and grow through effective technology solutions.

Founded Year: 2005

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft 365, Cloud computing, Cyber security tools, Networking hardware

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Mango 4 Office Technology

Mango 4 Office Technology

Rockhampton, Queensland, Australia

Mango 4 has practical answers to keep your business profitable, growing and stress-free (as far as your technology goes, anyway!). If you're a Rockhampton local like us, you might already know that Mango 4 can set your business up with a copier that does everything but make your coffee. But did you know they can also set up your phone systems as a Telstra dealer, put your computer systems on autopilot with Managed IT, or even print fancy booklets and business cards? And with offices in Gladstone and Emerald, they can help you right where your business is. For over thirty years Mango 4 has delivered a range of services, business machines and computer networking tools to help businesses (large and small) keep ahead of rapid advances in technology. We pride ourselves on our ability to listen to you, plan accordingly and give you the business technology that you need. Mango 4's Six Stage Business Plan can even allow your technology systems to grow as your business does – there's no point in having systems that are too advanced for your needs. We then blend into the background, so you can focus on what you do best: managing your business and delivering quality services to your customers. Mango 4: Clever. Affordable. Guaranteed.

Founded Year: 1984

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Virtualization, Cybersecurity Tools +1 more

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Max Computing Services

Max Computing Services

Sutherland, New South Wales, Australia

We specialise in friendly, reliable and knowledgeable Apple IT Support in "plain-English". As we are part of the Apple Consultants Network it gives you confidence we are continuously up-to-date and re-certifying our consultants. We have experience in many sectors of business such as retail, professional services, design and graphics. We build a strong and relationship with our customers, improving and understanding their IT environment with the purpose of continuous improvement to ensure their growth.

Founded Year: 2008

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Windows Server, VMware, Cisco Networking +2 more

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Maximum IT Solutions

Maximum IT Solutions

Morwell, Victoria, Australia

Latrobe Valley based provider of IT solutions for small business. We can do backup and recovery, cyber security, maintenance, O365, email security, IP Phone systems. Call us to discuss your businesses requirements..

Founded Year: 2019

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, Cloud Computing, Virtualization, Networking Technologies +2 more

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MaxIT

MaxIT

Melbourne, Victoria, Australia

Max. I.T. Consulting Services Pty. Ltd. provides consulting, technical support and cloud solutions to a range of small, medium and large business. MaxIT is actively involved in the management and support of IT infrastructure at over fifty companies throughout Australia. MaxIT has focused on making the transition to a managed services delivery model. The introduction of managed services, as well as the acquisition of a number of large, high profile clients, has allowed MaxIT to enjoy considerable growth and continue to be a leading IT provider. MaxIT has built close relationships with major vendors. The likes of Acer, HP, Intel and Microsoft continue to support the success and growth of MaxIT and that of our clients. MaxIT invests a considerable amount of time and money in evaluating industry trends and new technologies. This allows us to stay ahead of our client's requirements and to make recommendations that are based on a solid understanding of emerging technologies. We pride ourselves on taking the time to understand the fundamentals of our client's businesses so that our advice is tailored to the needs of specific businesses and the industries they operate in. MaxIT has embraced the adoption of cloud based service offerings. With the investment of high end server and storage hardware, MaxIT can deliver a range of cloud services utilising its own infrastructure, located in a secure Port Melbourne data centre. These services include online backup, virtual private servers and hosted mail. This infrastructure is also used as a disaster recover site for a number of MaxIT's clients. Our key consultants collectively have a wealth of IT industry experience spanning a broad range of environments, technologies and roles. MaxIT is well positioned to provide a complete range of Information Technology Services to small, medium and large organisations.

Founded Year: 2010

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cisco Networking, Microsoft Azure, VMware Virtualization, Fortinet Security, Amazon Web Services (AWS) +2 more

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MCT Solutions

MCT Solutions

Wollongong, New South Wales, Australia

MCT delivers comprehensive technology solutions to businesses of all sizes across Australia. Today, we proudly support over 6,000 end users, with deep expertise in the Hospitality & Hotels, Professional Services, and Not-for-Profit sectors. We don't just provide IT support — we consult, integrate, execute, and sustain. Our team has played a key role in: Major government infrastructure projects Large-scale property and precinct developments Smart operations technology rollouts including ai Complex, multi-vendor technology ecosystems In today's fast-evolving tech landscape, there are countless moving parts — and we're experts at bringing them together with clarity and purpose. We don't just implement technology; we focus on outcomes, aligning every solution with the operational goals of your organisation. As a Managed IT Service Provider, MCT offers proactive system management, cybersecurity, and strategic IT guidance — allowing our clients to stay focused on growth, while we ensure stability and performance behind the scenes. Our commitment to leading-edge solutions that solve real business problems is what sets us apart and drives long-term value for our clients. Our practical, on-the-ground insight — particularly through our sister group HHH, operators of some of the Illawarra's leading hospitality venues — gives us a unique understanding of how technology should enable business, especially in the hospitality and hotel industries. It's not about the technology itself, it's about how it is implemented in your business.

Founded Year: 2006

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Cloud Computing, Cybersecurity Solutions, VoIP Technology, Network Infrastructure Technologies

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Mercury IT

Mercury IT

Gold Coast, Queensland, Australia

Mercury IT is an Australian-owned information technology company founded in 2004 and based in Arundel, Queensland. The company specializes in providing comprehensive, outcome-based IT solutions tailored to the specific needs of businesses across Australia. Mercury IT emphasizes a personalized approach, acting as a technology partner to foster long-term relationships with its clients. The company offers a wide range of services, including managed IT services, virtualization, email security, data storage solutions, cybersecurity services, and cloud solutions. Mercury IT collaborates with leading technology providers like Webroot, VMware, and Microsoft to create secure IT environments. It primarily serves small to medium-sized businesses, focusing on delivering visibility, control, and protection to help clients achieve their business objectives. Mercury IT has been recognized for its excellence in managed IT services and cloud solutions, earning the MSP Select Australia 2025 award for outstanding business growth and customer satisfaction.

Founded Year: 2004

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Office 365, Windows Server, Virtualization, Cloud Computing +1 more

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Meridian IT Australia

Meridian IT Australia

Sydney, New South Wales, Australia

Meridian IT Australia is a technology services company founded in 1979. They specialize in helping businesses enhance the value of their technology investments through strategic adoption and management. With a customer-centric approach, Meridian IT focuses on building close relationships and providing personalized service. They take a vendor-agnostic stance, ensuring that they recommend the best solutions tailored to each client's needs. The company offers a wide range of services, including technology adoption consulting, managed IT services, and Platform as a Service (PaaS) solutions. Their team of experts, holding over 3,000 certifications, is dedicated to planning, optimizing, and managing technology infrastructure to align with clients' business strategies. Meridian IT serves enterprise and government clients, emphasizing infrastructure solutions and support. They have been an IBM business partner for over 30 years and collaborate with more than 160 OEM partners globally, enhancing their implementation and support capabilities.

Founded Year: 1994

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Fortinet +3 more

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Mesa IT

Mesa IT

Brisbane, Queensland, Australia

Mesa IT specialises in a vast range of innovative IT solutions and services for small, medium and large businesses across Australia. We ensure our clients are always undergoing a continuous improvement cycle to keep them ahead of the curve in the latest technologies and most efficient processes available. Our core principles are accountability, experience and efficiency. By constantly evaluating and improving our methodologies we ensure that we never stagnate or grow complacent in our ways. If we have to redesign our whole solution to make it better for our clients, that is what we will do.

Founded Year: 2012

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud platforms (AWS, Azure), Microsoft technologies, Virtualization, Networking technologies +2 more

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MGI Business IT

MGI Business IT

Brisbane, Queensland, Australia

Are you getting the IT support you need to ensure your business can meet its objectives? Are you satisfied with the security, performance, reliability of your IT systems and how they are currently being managed? Outsourced, affordable small business IT support and expertise delivered by a team you can trust, can be hard to find. The team at MGI provide proactive IT solutions to support our clients to achieve their goals. Our IT team has a wealth of experience in providing IT audits, bespoke IT project services and ongoing managed IT services with monthly service agreements with our clients. We have alliances with key service providers, including IT hardware and software suppliers, to ensure any project work supplied is completed at the lowest cost available. Our commitment to providing face to face contact means IT issues are proactively identified by our team – not simply resolved when things go wrong. Find out why we are the Brisbane IT support team that small and medium-sized businesses want to work with. Book a FREE IT health check to get started >>

Founded Year: 2019

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud computing, Networking hardware, Cybersecurity solutions, Backup solutions, Remote monitoring tools +2 more

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Micro Macro IT Solutions

Micro Macro IT Solutions

Sydney, New South Wales, Australia

Micro Macro IT Solutions is a boutique managed IT services and professional services provider. Services include: - Managed IT services for all business types - Technical projects including all infrastructure, network and server related matters - Special emphasis within the healthcare / medical industry with expertise in electronic health record implementations - Expertise with the Intrahealth Profile platform - Complicated software integration and development projects - Provide vCIO services to small-medium large organisations requiring executive level technical services If you would like to discuss your organisations IT requirements, please don't hesitate to contact us for an obligation free discussion about your needs. See our website for further information or contact details

Founded Year: 2014

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Network Infrastructure, Cybersecurity Solutions, Backup and Recovery Systems, Microsoft 365 +2 more

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Microsavvy

Microsavvy

Maroochydore, Queensland, Australia

At Microsavvy, we're your trusted IT partner, delivering tailored solutions and robust cybersecurity to businesses across the Sunshine Coast and Brisbane since 2003. Specialising in industries like engineering, healthcare, and construction, we combine proven processes and proactive strategies to maximise uptime, secure operations, and empower growth. With a focus on transparency and lasting partnerships, we help businesses thrive in a rapidly evolving digital landscape. Microsavvy is where reliable IT meets sustainable success. Allow us to handle the technology, while you focus on your business. Book a free consult through our website today.

Founded Year: 2003

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Networking Solutions, Disaster Recovery Technologies, Cybersecurity Solutions

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Midnight IT

Midnight IT

Melbourne, Victoria, Australia

Midnight IT is an Australian technology solutions provider based in Glen Iris, Victoria. With over 30 years of experience, the company specializes in 24/7 IT support and consultancy services for businesses of all sizes, focusing on both Mac and PC environments. Their mission is to enhance operational efficiency and security through tailored IT strategies that promote scalable growth. The company offers a range of services, including continuous IT support, scheduled maintenance, IT security solutions, remote assistance, and strategic consultancy. Midnight IT emphasizes a partnership approach with clients to ensure reliable, secure, and scalable IT systems. Additionally, they operate an online web-store selling second-hand IT products, which includes hardware devices with specific purchasing terms, such as free diagnosis and loaner devices during repairs. Midnight IT serves a diverse clientele across various industries in Australia, providing customized IT solutions to help businesses maintain continuous operations and secure their technology environments.

Founded Year: 2005

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud computing, Cybersecurity tools, Networking hardware and software, Data backup solutions

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Midrange Software Design

Midrange Software Design

Brisbane, Queensland, Australia

MSD is a proven Managed I.T. Solutions provider and has been providing I.T. support to businesses throughout Australia since 1990. In July 2024, MSD was acquired by OneTeam IT Pty Ltd, becoming part of a larger team with the same values and strengths demonstrated by Don and the team for many years.

Founded Year: 1986

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Sophos +3 more

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Millenium Support

Millenium Support

Essendon North, Victoria, Australia

Millenium Support is an IT Managed Service provider, providing Professional Business IT Support and services to all small and medium-sized businesses in Melbourne. Our philosophy is to deliver our clients smart, flexible, and value-driven IT solutions by combining our enterprise quality infrastructure and processes with our small business personalised service and responsiveness. At Millenium Support we pride ourselves for providing high-quality Information Technology products and services, knowledgeable consulting and responsive customer service. This philosophy means that we always start by understanding your needs and custom-build a technical solution to specifically meet those needs. We're not focused on technology; we're focused on our customers. This approach has resulted in us providing the region's best private cloud solution for small and mid-market organisations based on customer outcomes and value. We combine this with the best available IT support and outsourcing solutions based on our responsiveness, expertise, and coverage. Medical IT Support Specialists MSCS are experienced and trained in all the major medical/dental software packages, we will ensure that you have a safe and secure network and efficient devices that will improve the operations of your medical clinic. Our key focus is to design a fast and effective Medical IT network that meets the requirements of practitioners with an on-going promise to provide Medical IT support and maintenance to ensure they are continually operating safely and effectively.

Founded Year: 2000

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, Microsoft Azure, Microsoft 365, Virtualization, Cybersecurity Solutions

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Modn Tech Solutions

Modn Tech Solutions

Perth, Western Australia, Australia

Modn Tech Solutions is a Perth-based IT company helping WA businesses take control of their tech—without the call centre runaround or offshore handovers. We support teams of 20-500+ end-users by delivering: • Fast, reliable support from a dedicated account manager • Business-grade cybersecurity and data protection • Cloud migration and management • End-to-end managed IT and responsive onsite support • Communication systems that actually work Since 2017, we've built long-term partnerships with WA businesses who want IT that just works. Backed by real people who know their name and understand their business. We're local, responsive, and rated 5 stars on Google. With Modn Tech, IT support becomes one less thing to worry about. 📞 (08) 6288 4888 📧 hello@modntech.com.au 🔗 https://modntech.com.au

Founded Year: 2017

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Office 365, Cloud Computing, Cyber Security Tools, Network Management Technologies +1 more

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Motion IT

Motion IT

Perth, Western Australia, Australia

The Australian-owned and based in Australia, we started in 2010 with the objective of providing dynamic and responsive IT services to a range of clients. Since it has been established, we have served over 400 small to medium-sized to large-scale companies (including ASX listed), within the government, legal, mining and resources, banking and finance and transport sectors. Our team has been managing, maintaining and transforming those clients' IT infrastructure and IT services ever since. We are an extremely customer-focused IT services & project management services provider. We provide very high-quality and cost-effective tailor-made IT services to assist your organization to catch up with current IT trend via advancements in technology within your workplace.

Founded Year: 2010

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud computing, Networking hardware, Cybersecurity tools

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Motionwave

Motionwave

Parramatta, New South Wales, Australia

Motionwave Technologies An Australian IT company that specialise in providing IT support and solution to small and medium organisations. The Team Motion Wave employees and work culture are our greatest strength and asset. Our service delivery team are highly certified and qualified experts, experienced and skilled in their field. They consider Motion Wave as their own company. Hence, they take pride in their work and a good job done right the first time. The Commitment to Clients Motion Wave values the development of long term relationships with our clients. We aim to always demonstrate integrity and reliability, and to ultimately become a trusted partner. The Value Proposition Motion Wave's range of solutions and services cover the spectrum of networking, systems, communications, consultancy and support requirements. This enables Motion Wave to deliver a one-stop, full-service offering, reliably provisioning and supporting core IT infrastructure, with the highest level of customer service. Motion Wave's ability to identify the most robust technologies offering the maximum cost-benefits is one of the key reasons our clients value us so highly. Learn more by filling out the form on this page, or by contacting us directly :

Founded Year: 2009

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco Networking, Fortinet Security +1 more

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My Info Tech Partner

My Info Tech Partner

Perth, Western Australia, Australia

Highly-Responsive IT Support, Managed IT Services and Cyber Security Services For Your Professional Services Firm: Achieve Greater Productivity With Your Team, Have Greater Peace Of Mind And Grow Your Professional Services Firm Knowing Your IT Systems Won't Let You Down Give us a call and let us show you what fast, friendly and highly-responsive outsourced managed IT services should be for your small to medium professional services firm: +61 8 6244 2556 Our clients typically have 5 to 30 workstations (up to 50), and rely on their computers, network, and Internet for daily operations. Most of our clients have practice management that they use to run their firm and rely heavily on that software being operational. They represent professional services and are located in Perth. As business owners ourselves, we too are having to pivot and work differently than we ever have before. However, because we have the technology and infrastructure in place, we are still surprisingly productive. I want to help your practice survive and thrive during today's unique environment too, which is why I am doing these Free Work-From-Home Consultations. Schedule a quick 10-minute chat with our team to see what's right for you! --- > https://www.myinfotechpartner.com.au/discoverycall/ We can help! Here's how to get in touch: Call - +61 8 6244 2556 Email - info@myinfotechpartner.com Send us a message on here! Or get your FREE Guide revealing 10 ways hackers are sneaking around your security system right now - https://www.myinfotechpartner.com.au/the-top-10-ways-hackers/ Here's what others are saying about us… "The biggest benefit we've had since working with My Info Tech Partner is the Peace of Mind that someone is managing our IT, keeping us safe leaving us problem free. This combined with their calm and professional approach lets us know everything is in hand and I can concentrate on running my business." - Dani Van Schelven, Director, Hot Books 2.0

Founded Year: 2015

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure, Cisco, VMware, Windows Server +4 more

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National IT Solutions

National IT Solutions

Melbourne, Victoria, Australia

National IT Solutions is a managed IT service provider based in Melbourne, founded in 2002 by Alex Butera. The company specializes in delivering enterprise-quality IT support tailored for small to medium-sized businesses (SMBs). Their mission is to bridge the gap in IT services between large corporations and smaller businesses by offering expert and personalized IT solutions that enhance operational efficiency and support growth. The core services provided by National IT Solutions include managed IT support, cybersecurity, cloud services, IT strategy design, IT procurement, and business continuity planning. They employ a holistic methodology to develop IT environments into strategic assets, ensuring that clients' systems are monitored and maintained for smooth operations. The company is known for its friendly and responsive service, achieving a 99.9% customer approval rating and receiving recognition for excellence in customer service. With a dedicated team of around 26 employees, National IT Solutions has established itself as a leading provider in Melbourne, committed to empowering businesses through technology and strategic IT management. The company also actively participates in community support initiatives, reflecting its commitment to giving back.

Founded Year: 2002

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), Windows Server, VMware, Cisco networking +2 more

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National PC

National PC

Townsville City, Queensland, Australia

At National PC, we believe IT should make your life easier — not more complicated. Based in Townsville and supporting businesses across North Queensland and Papua New Guinea, we help organisations stop stressing about tech by delivering secure, people-first IT and cybersecurity solutions. We work with businesses that are growing, evolving, and sometimes overwhelmed by the demands of technology. Whether you just need the essentials taken care of or a fully managed IT partner to take the weight off, we're here to help you scale with confidence. What We Offer: Essential & Managed IT Services – For businesses who want reliable tech without the complexity Cybersecurity & Compliance (Empower SHIELD) – Aligned with Essential Eight, NIST, ISO, and cyber insurance requirements Microsoft 365, Cloud & Backup – Work from anywhere, stay protected everywhere Voice, Connectivity & Marketplace – One-stop shop for hardware, phones, and software bundles Cyber Insurance Fast Track – Get ready, stay ready, and streamline the approval process with your broker We're proud to support law firms, builders, accountants, and business owners who want clarity, not confusion — and systems that simply work.

Founded Year: 2004

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Amazon Web Services (AWS), VMware, Cisco +2 more

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nCLOUDr

nCLOUDr

Belrose, New South Wales, Australia

Welcome to nCLOUDr. We are Sydney based specialists in the provision of trustworthy ICT, cloud solutions, systems and security for small to medium enterprises.

Founded Year: 2020

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Amazon Web Services (AWS), VMware, Microsoft 365, Windows Server +2 more

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Nerds 2 You

Nerds 2 You

Perth, Western Australia, Australia

Nerds 2 You was established in early 2013 by owner and managing director Jamie Wright. Jamie has worked with computers since 2006 and for over the past 10 years has been helping customers resolve their frustrations with computer problems. Jamie started Nerds 2 You because he has such a thirst for technology, business and really enjoys meeting and helping people with their computer issues. Nerds 2 You is a purely Perth-based onsite computer repair business that assists home and small business operators with all types of computer & technology related problems. Because we have over 10 years' experience in fixing and supporting all types of computers & technology you can be rest assured that Nerds 2 You understands how to help you or your business.

Founded Year: 2013

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Cloud platforms, Networking hardware, Cyber security tools, Data backup solutions +1 more

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Nerds On Time

Nerds On Time

Melbourne, Victoria, Australia

Nerds On Time is a results-based Technology Company that helps businesses understand and use today's technology. We take care of our partners and help them improve employee productivity, while keeping their data secure, and provide rock solid cyber security and business continuity solutions. Nerds On Time will manage all your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow.

Founded Year: 2008

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Windows, Mac OS, Cloud computing, Networking, Anti-virus Software +1 more

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Net Communications

Net Communications

Sydney, New South Wales, Australia

Our team was originally established in 1988 to provide specialist services in IBM mainframe, midrange, multi-user systems and PC networking. Over the years we have developed our expertise in providing complete System Integration Solutions for our clients. We are professionally capable of providing you with a range of services in different stages of your IT life cycle. These include planning, design, implementation, training, support and maintenance. Net Communications is proud to be associated with many medium to large corporate companies, Local Government clients and Government departments. We regularly provide solutions in Hardware, Software, Networking, Storage, Cloud and Virtualization. We are strong business partners with many vendors such as Lenovo, HP, IBM, Dell, Cisco, VMware, Microsoft, Adobe, Apple and many others. Our team is regularly certified and trained in the solutions that we provide in order to deliver the most current IT solutions suitable to you.

Founded Year: 2000

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: VoIP, Cloud Telephony, SIP Trunking, Unified Communications Platforms, Internet Networking +1 more

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Net Intellect

Net Intellect

Albury, New South Wales, Australia

We provide an IT Department to companies that need one and don't have their own. Services include: Access4 VoIP solutions, Microsoft Azure Cloud Solutions, Microsoft 365 Solutions, Watchgaurd Firewalls, Ubiquiti Wireless Hardware, Managed Services, IT Systems Management, Hardware & Software procurement.

Founded Year: 1996

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure Cloud, VMware, Windows Server, Linux +6 more

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Netcare Technology

Netcare Technology

Sydney, New South Wales, Australia

Netcare Technology is an IT services company based in Sydney, Australia. They specialize in managed IT services and on-demand IT support, focusing on enhancing customer productivity and security. With a mission to help clients achieve their business goals, Netcare integrates people, processes, and technology to deliver effective solutions. The company serves over 70 clients, supporting more than 2,000 users. Their services include ongoing IT support, flexible on-demand assistance, cybersecurity measures like penetration testing, and technology success management. Netcare's approach emphasizes clear communication and practical results, ensuring clients see improvements in productivity and security within 90 days or receive their money back. Their team consists of qualified Microsoft specialists and IT professionals dedicated to providing tailored support agreements.

Founded Year: 1990

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud Computing, Cyber Security Solutions, Data Backup Technologies, Networking Infrastructure, Remote Monitoring and Management Tools

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Netcomp

Netcomp

Brisbane, Queensland, Australia

In today's technology-driven business environment, reliable and secure IT is paramount and downtime is critical. However, most small and medium-sized businesses can't afford dedicated IT staff despite technology being crucial for their success. At Netcomp, we have been at the forefront of providing exemplary IT support and managed services to businesses across Brisbane since 2002. Our mission is to simplify the complex world of technology, allowing you to focus on what you do best - growing your business. We provide essential IT services that support your business goals and proactive cybersecurity solutions built to protect your critical data. With flexible plans and transparent pricing, we offer cost-effective solutions that keep your technology secure and up-to-date. Who we work with: Small businesses in the Brisbane area with less than 100 workstations who 🔹heavily rely on technology for business productivity and efficiency 🔹need proactive, responsive IT support designed to prevent and reduce technology disruptions 🔹want to reduce avoidable issues with forward-thinking technology solutions tailored to their business needs Why it works: With decades of experience, we understand the unique challenges and essential technology needs of Brisbane small businesses. We recognize that downtime is critical and ensure your IT infrastructure is reliable and secure with our rapid response time and ongoing support. What makes us different: We go beyond simply fixing technology disruptions by taking a proactive approach to ensure your IT infrastructure is robust and protected. We're not just IT providers; we are partners committed to your success. We strive to be an asset to your business and provide the essential technology services needed to move forward in today's business environment. Boost your team's productivity and streamline business efficiency with focused IT solutions and peace of mind from the Sub-100 Specialists.

Founded Year: 2002

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, Network Security, Data Center Technologies, Virtualization, Wireless Networks +1 more

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NetEffects

NetEffects

Gold Coast, Queensland, Australia

Welcome to NetEffects, your leading computer services company. Offering more than just IT support in the Gold Coast area, NetEffects has developed a reputation for providing high quality consulting services to companies around the globe. With over 15 years experience we are well placed to assist your company with all of its requirements. If you need assistance with any IT based issue then we are here to help. Our friendly approach has made us firm favourites with our customers who return time and time again. Bringing our vast experience to your company, partnering with NetEffects brings many tangible benefits to your business, including: Access to new technology Access to leading industry knowledge Freeing up of your own resources Time is often seen as one of the biggest areas when assessing factors around IT implementation. Companies that use the affordable services of NetEffects have found that they gain back time that would have otherwise been lost. Put simply, outsourcing your companies IT will allow your organisation to focus on its broader business issues, while having us focus on your computers and other systems. NetEffects, Focusing On Your Business.

Founded Year: 1999

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, Cybersecurity Solutions, VoIP Technology, Data Backup Technologies, Network Management Tools

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NetStrategy

NetStrategy

North Sydney, New South Wales, Australia

NetStrategy is an Australian IT and cybersecurity services company founded in 1987, specializing in the education sector. With over 35 years of experience, they focus on the technology needs of schools, colleges, and universities across Australia. The company has partnered with nearly 400 educational institutions, establishing itself as a leading provider of IT services tailored for the education environment. Their offerings include audit and advisory services, managed IT services, cybersecurity services, digital transformation services, and ICT infrastructure and procurement. NetStrategy is experienced with major education applications like SchoolPro, Scholaris, Denbeigh, and Moodle, ensuring effective integration and support. The company has been recognized as a top Managed Service Provider in Australia for 2025, reflecting their commitment to customer satisfaction and innovative solutions. They also provide a free 90-minute consultation to help schools address their IT challenges.

Founded Year: 1989

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft, Cisco, VMware, Dell EMC, AWS +1 more

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Netway

Netway

Sydney, New South Wales, Australia

We are a team of skilled and experienced IT professionals providing 24/7 IT support and cyber security services to businesses across Australia. We look after all your computer and technology needs so you can concentrate on running the business and growing your revenues. – Unlimited local Aussie support – Proactive 24/7 IT security monitoring – Experienced and reliable team – Certified technicians – Multi-location coverage Reach out to us to learn more.

Founded Year: 1999

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cisco, VMware, Citrix +2 more

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Nexio Group

Nexio Group

Sydney, New South Wales, Australia

IT Smart Solutions → Now Nexio Group For nearly two decades, IT Smart Solutions partnered with small and medium-sized businesses to deliver strategic, reliable IT services. That same commitment continues - and has evolved - under our new name: Nexio Group. We've grown to offer more than just IT support for SMEs. Nexio Group provides enterprise-grade technology solutions designed to empower modern businesses. While we still offer the personal service our clients value, we now bring greater capability, deeper expertise, and a broader footprint across Australia. Exceptional Service. Business Empowered. We put people first - and back it with robust managed services. From secure digital workplaces to modern cloud environments, from compliance to cybersecurity, Nexio delivers outcomes that keep your organisation moving forward, with security built in from day one. Our services include: Managed IT Services Cloud & Microsoft 365 Solutions Cybersecurity & Compliance Modern Workplace Enablement Strategic IT Consulting & Project Delivery Whether you're a not-for-profit, professional services firm, or growing SME, our team works as a true extension of your business - focused on solutions that make an impact. Follow the Nexio Group page: https://www.linkedin.com/company/nexiogroup

Founded Year: 2005

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, AWS, VMware, Cisco, Microsoft 365 +1 more

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NEXION

NEXION

Perth, Western Australia, Australia

NEXION Networks is a global enterprise technology solutions provider based in the Asia-Pacific region. The company specializes in comprehensive ICT (Information and Communications Technology) services, offering a fully integrated approach that includes private and hybrid cloud solutions, secure converged data networks, global SD-WAN, enterprise security, data center services, and telecommunications. With operations in cities like Perth, Adelaide, Melbourne, Auckland, Singapore, and London, NEXION Networks serves some of the world's largest enterprises. Their extensive product portfolio includes Infrastructure as a Service (IaaS), Software as a Service (SaaS), co-location, multi-cloud storage, collaboration tools, and voice and contact center solutions. They emphasize customized, scalable solutions tailored to individual business needs, supported by local consultants with deep industry experience. NEXION Networks also operates its own data center and a hybrid cloud platform called OneCloud, which helps streamline operations and reduce costs for clients. The company focuses on delivering end-to-end ICT solutions that seamlessly integrate IT and telecommunications, positioning itself as an innovator in the technology industry.

Founded Year: 2017

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud computing, Virtualization, Network security technologies, Data center solutions, Internet of Things (IoT)

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In-Depth Guide

Managed Service Providers in Australia

Finding the right managed service provider in Australia involves more than searching for a company that offers IT support. Businesses increasingly need technology partners that can manage cloud infrastructure, cybersecurity, networks, endpoints, backup, compliance, and day-to-day IT operations while helping them plan for future technology needs.

The Australian managed services market is evolving alongside cloud adoption, cybersecurity requirements, hybrid IT environments, and the growing use of AI. Current industry research shows that cloud managed services continue to expand in Australia, while security services remain a major area of demand. Gartner forecasts Australian information-security spending to exceed AU$7.5 billion in 2026, with security services alone expected to exceed AU$3.7 billion.

This guide helps businesses compare top MSP companies in Australia, understand the services they provide, and identify the factors that matter when selecting a managed service provider.

What Is a Managed Service Provider in Australia?

A managed service provider (MSP) is a technology company that manages IT systems and services for another organisation on an ongoing basis.

Depending on the agreement, an Australian MSP may provide:

  • Managed IT support

  • Helpdesk services

  • Network monitoring

  • Cloud management

  • Microsoft 365 administration

  • Cybersecurity

  • Endpoint management

  • Backup and disaster recovery

  • IT infrastructure management

  • Identity and access management

  • Compliance support

  • IT consulting and strategy

The Australian Cyber Security Centre's Information Security Manual specifically recognises managed service providers as organisations that may manage applications, authentication, backup, desktop, hosting, network, security and support services on behalf of customers. It also recommends organisations maintain a managed-service register and regularly assess the security of providers that have access to their systems or data.

That makes provider selection an important part of both IT management and cybersecurity governance.

Why Australian Businesses Use Managed IT Services

Australian businesses range from small professional-services firms to large enterprises operating across multiple states and territories. Their technology requirements can therefore be very different.

For many organisations, an MSP provides access to technical expertise without the cost and complexity of building a large internal IT department.

Proactive IT Support

Traditional break-fix support responds after something goes wrong. Managed IT services are designed around ongoing monitoring, maintenance, support, and prevention.

An MSP may monitor endpoints, networks, servers, cloud systems, backups, and security alerts to identify problems before they become major business disruptions.

Access to Specialist Expertise

A business may need expertise across Microsoft technologies, cloud platforms, networking, cybersecurity, backup, identity, and compliance.

Hiring a separate specialist for each area can be difficult for a small or mid-sized organisation. A managed service provider can provide access to a broader technical team through one service relationship.

Predictable IT Operations

Many MSPs use recurring service agreements that make technology spending easier to forecast.

However, businesses should always check what the monthly service includes. Projects, hardware, licensing, after-hours work, onsite support, and advanced cybersecurity services may be priced separately.

Managed IT Services Offered by Australian MSPs

The capabilities of MSP companies vary, so businesses should compare services against their own requirements rather than choosing a provider based solely on its position in a list.

Managed IT Support

Managed IT support typically covers employee technology issues, troubleshooting, system administration, device management, software problems, and remote assistance.

For organisations with distributed teams, support availability and escalation procedures should be evaluated carefully.

Cloud Managed Services

Cloud management is becoming increasingly important as Australian organisations operate across public cloud, private cloud, SaaS, and on-premises environments.

Australian cloud managed services revenue was estimated at about US$3.3 billion for 2026, with the market projected to grow through 2033. Security services were the largest revenue-generating type in 2025.

A cloud-focused MSP may help with:

  • Microsoft Azure

  • Amazon Web Services

  • Google Cloud

  • Microsoft 365

  • Cloud migration

  • Cloud security

  • Infrastructure monitoring

  • Cost optimisation

  • Backup and disaster recovery

Cybersecurity and Managed Security

Cybersecurity has become one of the most important areas when businesses evaluate managed service providers.

Gartner expects security services to remain the largest information-security spending segment in Australia in 2026, driven partly by the need for specialised security expertise and AI-related security capabilities.

Depending on the provider, managed security services may include:

  • Endpoint protection

  • Managed detection and response

  • Security monitoring

  • Email security

  • Vulnerability management

  • Identity security

  • Security awareness

  • Incident response

  • Security assessments

  • Compliance support

Businesses looking specifically for security-focused providers can also explore the cybersecurity MSP database.

Australian Cybersecurity and the Essential Eight

One of the most important entities businesses should understand when evaluating Australian MSPs is the Essential Eight.

The Australian Signals Directorate developed the Essential Eight as a baseline set of cybersecurity mitigation strategies designed to make it harder for attackers to compromise internet-connected IT networks. The maturity model provides four levels, from Maturity Level Zero through Maturity Level Three.

The eight mitigation strategies cover areas including:

  • Application control

  • Patching applications

  • Patching operating systems

  • Restricting administrative privileges

  • Multi-factor authentication

  • Restricting Microsoft Office macros

  • User application hardening

  • Regular backups

In June 2026, the Australian Signals Directorate also announced consultation around evolving the Essential Eight into a broader Essentials series intended to keep Australian cyber guidance aligned with changing technology and threat environments.

For this reason, businesses evaluating managed service providers in Australia should ask whether the MSP can help implement, monitor, assess, and maintain controls relevant to their security requirements.

Privacy and Data Protection Considerations

Australian businesses may also need to consider the Privacy Act 1988 and the Australian Privacy Principles when selecting an MSP.

The Office of the Australian Information Commissioner notes that many small businesses with annual turnover of $3 million or less are generally outside the Privacy Act, but important exceptions exist, including certain health-service providers, businesses trading in personal information, and organisations operating under Commonwealth contracts.

Businesses should therefore understand:

  • What information the MSP can access

  • Where customer data is stored

  • How privileged accounts are protected

  • How backups are secured

  • How incidents are reported

  • What happens when the contract ends

  • How data is returned or securely deleted

An MSP should be treated as part of the organisation's technology and risk environment, not simply as an outsourced helpdesk.

Top MSP Companies Across Australia

Australia's MSP market is distributed across several major technology and business centres.

Businesses can start with the Top MSP Companies directory and then narrow their search according to location, service requirements, company size, and industry.

Sydney MSP Companies

Sydney is one of Australia's largest business and technology centres, with demand for managed IT, cloud, cybersecurity, networking, and enterprise technology services.

Businesses searching for a provider in New South Wales can use the Sydney MSP directory to identify companies operating in the market.

Melbourne MSP Companies

Melbourne has a substantial ecosystem spanning technology, professional services, healthcare, financial services, education, and research.

The Melbourne MSP directory currently provides a location-specific starting point for businesses comparing managed service providers in the city. The directory includes providers offering managed IT, cybersecurity, cloud, networking, and related technology services.

Brisbane and Queensland

Queensland businesses can require a mix of remote managed IT services, onsite support, cloud management, cybersecurity, communications, and infrastructure services.

When selecting an MSP outside the largest metropolitan centres, businesses should confirm the provider's actual onsite coverage rather than assuming nationwide service availability means local engineering support.

Perth and Western Australia

Organisations in Western Australia can have additional requirements around remote operations, connectivity, cybersecurity, cloud infrastructure, and business continuity.

Companies with distributed sites should ask potential MSPs about monitoring coverage, onsite response, remote support, backup connectivity, and disaster recovery.

Adelaide, Canberra and Other Markets

Australian MSPs also serve organisations in Adelaide, Canberra, Hobart, Darwin, Newcastle, Gold Coast and other regional markets.

For businesses operating across multiple locations, a provider with national service coverage may be preferable to a purely local MSP. However, businesses should still verify the provider's actual service desk locations, onsite capabilities, response times, and escalation procedures.

How to Choose the Best MSP in Australia

There is no universal definition of the "best" MSP. A provider that works well for a 20-person professional-services firm may not be suitable for a regulated enterprise with hundreds of employees.

1. Define Your Technology Requirements

Start by documenting:

  • Number of users and devices

  • Current cloud platforms

  • Existing IT infrastructure

  • Cybersecurity requirements

  • Backup requirements

  • Compliance obligations

  • Support hours

  • Locations and offices

  • Internal IT capabilities

This allows businesses to compare MSP proposals on the same requirements.

2. Evaluate Cybersecurity Capabilities

Security should be assessed separately from basic IT support.

Ask whether the MSP provides:

  • MFA

  • Endpoint security

  • Privileged-access management

  • Security monitoring

  • Vulnerability management

  • Incident response

  • Backup protection

  • Security reporting

  • Essential Eight support

The Australian government guidance specifically recommends security assessments for managed service providers that have access to organisational systems and data.

3. Review SLA Commitments

A good service-level agreement should clearly define:

  • Priority levels

  • Response times

  • Escalation procedures

  • Support hours

  • After-hours support

  • Availability commitments

  • Reporting

  • Client responsibilities

Avoid comparing MSPs only on price without understanding the service levels attached to that price.

4. Check Technology Partnerships

Depending on your environment, relevant expertise may include Microsoft, Azure, AWS, Cisco, Fortinet, Sophos, CrowdStrike, SentinelOne, Datto/Kaseya, ConnectWise, or other platforms.

Vendor partnerships are useful signals, but they should be evaluated alongside actual technical experience and client outcomes.

5. Consider Industry Experience

An MSP supporting a healthcare organisation may have different expertise from one supporting a retail company or professional-services business.

Ask whether the provider has experience with your industry, applications, compliance requirements, and operational model.

MSP or MSSP: Which One Does Your Business Need?

A traditional MSP generally focuses on broader IT operations such as helpdesk, infrastructure, cloud, networking, devices, and backups.

An MSSP focuses more heavily on cybersecurity, which may include security monitoring, managed detection and response, SOC services, vulnerability management, and incident response.

The distinction is becoming less rigid because many Australian MSPs now include cybersecurity as part of their managed IT offering.

Businesses should therefore compare the actual services and security capabilities rather than relying only on the MSP or MSSP label.

If security is the primary requirement, businesses can also review the cybersecurity MSP database.

Managed IT Services for Australian Small Businesses

Small and mid-sized businesses can benefit from MSPs because they may not have the resources to maintain dedicated specialists for every technology function.

A single managed service provider may combine:

  • IT helpdesk

  • Device management

  • Microsoft 365 support

  • Network monitoring

  • Cloud administration

  • Backup

  • Cybersecurity

  • IT consulting

The key is choosing a service scope that matches the organisation's actual risk and technology requirements.

Businesses should not automatically choose the cheapest provider. A low-cost package may exclude important security, backup, onsite support, or strategic services.

How to Find an MSP Near You in Australia

Businesses searching for managed service providers near me should start by identifying the location where support is actually required.

For a company with one office, a local MSP may provide useful onsite support. For a business operating across several states, a national MSP with distributed engineering coverage may be more appropriate.

Use the MSP near me directory to start a location-based search, then compare providers according to:

  1. Services offered

  2. Local coverage

  3. Industry experience

  4. Cybersecurity capabilities

  5. SLA commitments

  6. Technology expertise

  7. Pricing and contract terms

  8. Client references

Compare Australian MSP Companies

The Australian MSP market includes large technology service providers, specialised cybersecurity firms, regional MSPs, and smaller providers focused on SMBs.

Rather than choosing a provider based only on a "top" label, businesses should create a shortlist based on their own requirements.

The MSP list can be used to research managed service providers, while the cloud MSP database can help businesses looking specifically for cloud-focused providers.

For businesses researching the wider managed IT landscape, the managed IT services guide provides additional context about common service models.

Frequently Asked Questions

What are the top MSP companies in Australia?

The Australian MSP market includes national providers, specialist cybersecurity companies, cloud-focused MSPs, and regional managed IT providers. The right provider depends on business size, location, technology environment, security requirements, and industry.

How do I find the best MSP near me in Australia?

Start by identifying your location and required services, then compare providers based on service coverage, cybersecurity capabilities, SLA commitments, industry experience, and client references. A location-specific MSP directory can help create an initial shortlist.

How much do managed IT services cost in Australia?

Managed IT pricing varies according to users, devices, services, support hours, infrastructure, security requirements, and contract terms. Businesses should request detailed proposals and compare what each provider includes rather than relying on a single advertised price.

What should I ask an Australian MSP about cybersecurity?

Ask how the provider handles MFA, privileged access, endpoint security, monitoring, backups, incident response, vulnerability management, and Essential Eight requirements. Also ask how the MSP itself protects access to your systems and data.

Can an Australian MSP help with the Essential Eight?

Many MSPs provide services that can support Essential Eight implementation and ongoing security management. Businesses should ask a prospective provider which maturity level it can support, how controls will be monitored, and what evidence or reporting it provides.

Find Managed Service Providers in Australia

Choosing an MSP is ultimately a technology, security, and business decision. The strongest provider for one organisation may not be the right choice for another.

Businesses should compare managed service providers based on their actual requirements, including IT support, cloud infrastructure, cybersecurity, compliance, response times, geographic coverage, and long-term technology strategy.

Use the Top MSP Companies directory to begin researching providers, then narrow the search by location and service requirements.

Whether you are searching for managed IT services, comparing managed service providers near you, or looking for a cybersecurity-focused technology partner, a structured evaluation can help you build a more relevant shortlist of Australian MSP companies.

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