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Top MSP Companies in Australia

Compare top MSP companies in Australia for managed IT, cybersecurity, cloud, and support services. Find trusted providers across Sydney, Melbourne, and more.

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Managed Service Providers in Australia

NexSys IT

NexSys IT

Melbourne, Victoria, Australia

NexSys IT is an Australian company founded in 2013, specializing in holistic IT, design technology, and professional services for the Architectural, Engineering, Construction (AEC), mining, and manufacturing industries. Operating primarily in Australia and the Asia Pacific region, NexSys IT delivers tailored IT solutions that cater to the specific software and hardware needs of these sectors. The company offers a range of services, including managed IT services, technology consulting, infrastructure solutions, asset lifecycle management, and application management. They also provide design technology support, including Building Information Modeling (BIM) implementation and Revit training. NexSys IT partners with leading global technology vendors like HP, Microsoft, and Autodesk, ensuring high-quality products and solutions for their clients. Headquartered in Melbourne, NexSys IT emphasizes a consultative approach, working closely with clients to deliver bespoke solutions. With a focus on accountability, rapid response times, and extensive industry knowledge, the company aims to exceed client expectations while maintaining a commitment to quality and personalized service.

Founded Year: 2013

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Sophos +3 more

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NQIT

NQIT

Riddells Creek, Victoria, Australia

Support and downtime are costly and frustrating. That's where NQIT can help. NQIT only specialises in proactive, managed services hence we know you and your business inside out and address your problems before you know about them, so you can focus on running your business. NQIT has been recently rebranded from ALINK with the sole focus of bringing the big city quality of services to Regional Queensland at the same affordable pricing. This is not easy and it would not be possible without long years of expertise and volume buying power. Because we have been in the industry for over 20 years we can in fact achieve this and as a consequence we have chosen Townsville to become our new home base so the first to benefit will be the local business. The NQIT team delivers high-quality technical support combined with proactive IT strategies that will not only solve existing problems but will also keep your business up and running at all times in the future. We specialise in onboarding customers and ensuring that their IT structures, systems and procedures run productively. With professional templates and tools, NQIT can make your organisation's entire IT systems more accurate and efficient.

Founded Year: 2000

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Cybersecurity Tools, Networking Technologies, Virtualization, IT Infrastructure

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Nuclear IT

Nuclear IT

Perth, Western Australia, Australia

IT environments are becoming more complex and increasingly crucial to your ongoing success. Our mission is to provide your business with appropriate IT solutions and support to help maximise your potential. We pride ourselves on a professional level of service that exceeds our clients' expectations and explaining technical concepts in easy to understand English. Nuclear IT can help you fix your IT costs to give you peace of mind and the ability to plan your IT expenditures, while at the same time providing you an IT environment that keeps your business operating and running efficiently. How do we do this? We do this with a Service Level Agreement (SLA) that guarantees the right level of support for your environment at the appropriately fixed rate. An SLA is a commitment to you from Nuclear IT to ensure work is performed efficiently and cost effectively, and that the performance of your IT systems are always at their peak. With your business supported under an SLA, it's not only in our interest to ensure that your IT systems run smoothly but that you experience maximum uptime!

Founded Year: 1996

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Virtualization, Cybersecurity Solutions +2 more

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On Point IT

On Point IT

Melbourne, Victoria, Australia

At On Point IT we provide IT services with a personal touch. On Point IT employ a small team of expert engineers. By intentionally keeping out team small and highly skilled, we can guarantee that when your business requires support, you will be in contact with an engineer that's familiar with every aspect of your system. When dealing with On Point IT, you will not be forced to repeat yourself to Level 1 and Level 2 engineers, then wait lengthy times for a call-back. Your call will be answered by a highly skilled engineer that will be able to assist you then and there! If you're after an IT provider that is an extension of your own team, contact On Point IT!

Founded Year: 2017

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Microsoft Azure, Office 365, Windows Server, VMware +4 more

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One IT Services

One IT Services

Darwin, Northern Territory, Australia

Architecting and developing innovative solutions for your technology environment is what has earned us our reputation. We bring enterprise-grade solutions to business of all sizes. We don't use templated approaches, we communicate with our clients about their business and their technology requirements. For us, fixing problems is just the start, our point of difference is about finding solutions to maximise your whole IT environment. This is what we are good at. Our biggest struggle is making businesses of all sizes understand the importance of investing in their IT. This is a historical failure of the IT industry. Buying products off the shelf without proper planning and support will take precious time away from you to set it up and trouble shoot. One IT Services can manage your IT environment, so it works exactly the way you need it. No precious hours lost trying to solve IT riddles. Trust is at the centre of everything because we often have more access to a client's data than they do. The importance of this trust is never underestimated at One IT Services. We maintain highly trained engineers who know their products and are experienced in working with confidential data. Our commitment to quality and professionalism means our client's trust is never breached.

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, Windows Servers, VMware, Cisco +3 more

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OneTouch IT

OneTouch IT

Townsville City, Queensland, Australia

Our core service is our Managed IT Service Solution. We provide Premium IT Support Services with both On-Site & Remote Support on Fixed Fee Monthly Agreements with OneTouch of a button. We proactively manage & monitor your existing IT 24/7 while also implementing additional security features to keep your business and data safe and secure. All our packages are flexible and custom-built for your business. We have a wide range of additional services including an Essential Eight Security Review, Hosted Phone Solutions, Backup & Disaster Recovery Management as well as Project Management. You can check out our full lists of products & services on our website www.onetouchit.com.au.

Founded Year: 2023

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, Cloud Computing, Network Security, Virtualization +2 more

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onPlatinum ICT

onPlatinum ICT

Gold Coast, Queensland, Australia

onPlatinum ICT is an Australian-owned Managed Service Provider established in 2012, serving over 600 clients across the country. With offices along the Eastern Seaboard, including Sydney, Melbourne, Brisbane, and its headquarters on the Gold Coast, the company emphasizes a philosophy of "High Tech, High Touch," combining advanced technology solutions with personalized customer service. The company offers a comprehensive suite of IT services, including cloud solutions, cybersecurity, managed services, system integration, telecommunications, consulting, and print services. onPlatinum ICT supports a diverse clientele, including small and medium-sized enterprises, professional and medical practices, education providers, and government agencies. Their infrastructure is designed for high availability and security, managing over 7,000 endpoints. onPlatinum ICT partners with leading technology vendors such as Microsoft, Intel, Dell, HPE, Amazon, and WatchGuard, ensuring access to top-tier products and services. The company is dedicated to aligning IT strategies with business needs, providing ongoing consultancy and support to help clients focus on their core operations.

Founded Year: 2012

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cybersecurity Technologies, Virtualization +1 more

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Openet

Openet

Perth, Western Australia, Australia

Openet helps you focus on your core business by looking after your IT systems so that you don't have to. Increasingly we help businesses like yours move into OpenDesk, the most awesome cloud ecosystem ever! It's a new way of doing IT that can help your business work more efficiently while helping you get off the constant hardware upgrade merry-go-round. We even help you save power and reduce your carbon footprint! We also look after traditional on-premise IT systems where we provide 'all-you-can-eat' support for a known monthly cost. If you feel it's time for a change we would love to talk with you about your IT support needs.

Founded Year: 2001

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft .NET, Azure Cloud, SQL Server, Power BI, SharePoint

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OpSys Australia

OpSys Australia

Adelaide, South Australia, Australia

OpSys Australia is an Australian-managed IT and cyber security company founded in 2016. It specializes in sovereign cyber security and digital protection solutions, focusing on Australian-led innovation to protect businesses and critical assets from cyber threats. The company operates in Australia, New Zealand, and Singapore, offering advanced cyber security services and comprehensive IT and cloud solutions. Their services include Managed Cyber Services such as Security Incident and Event Management (SIEM), Extended Detection and Response (XDR), and Incident Response (IR). OpSys also features a 24/7 Cyber Security Operations Centre (CSOC) for continuous monitoring and rapid response to threats. Additional offerings include year-round auditing services, ISO27001 Compliance Auditing, and Essential 8 Auditing to enhance cyber security maturity. OpSys serves a wide range of clients, from small businesses to large enterprises across various sectors, including government and defense. The company emphasizes strong client relationships to provide tailored security solutions that integrate seamlessly into business operations, ensuring effective protection of both virtual and physical assets.

Founded Year: 2016

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, VMware, Windows Server, Cisco Networking +3 more

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Otto IT

Otto IT

Northcote, Victoria, Australia

Otto IT is a leading Australian managed service provider (MSP) that specializes in people-first IT solutions. The company focuses on cybersecurity, cloud infrastructure, managed services, and digital transformation for businesses across Australia. With over 20 industry awards, including MSP 501 and Datto Partner of the Year, Otto IT is recognized for its commitment to security, quality, and sustainability, holding three key ISO certifications: ISO 27001, ISO 9001, and ISO 14001. Otto IT offers a wide range of services, including 24/7 managed IT support, robust cybersecurity solutions, cloud infrastructure and migration, digital transformation, strategic IT consulting, business continuity planning, and VoIP connectivity solutions. The company serves a diverse clientele, including digital agencies, financial firms, and educational institutions, emphasizing partnerships that create meaningful community impact. Otto IT fosters an inclusive culture with a gender-balanced leadership team and values creativity and authenticity in its workplace.

Founded Year: 2002

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud Computing, VoIP, Network Security Technologies, Backup Solutions

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PC Tech It Solutions for People

PC Tech It Solutions for People

Sydney, New South Wales, Australia

Managed IT Services, Office 365 Migrations, Microsoft Server Technology, Security, Disaster Recovery, Email Backup and Recovery, Industrial PC, Industrial Touch Screens, Project Solutions

Founded Year: 2012

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Virtualization, VoIP Technology +1 more

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Peace Of Mind IT

Peace Of Mind IT

South Melbourne, Victoria, Australia

Welcome to Peace Of Mind IT – Your Premier One-Stop IT Solutions & Services Provider! With over 25 years of dedicated expertise in the industry, Peace Of Mind IT stands as a trusted partner for a diverse range of sectors, including Aged Care, Dental Clinics, Healthcare, Finance, Building Industry, and more. Our extensive experience has positioned us as leaders in delivering comprehensive IT solutions tailored to the unique needs of each industry we serve. We understand the critical role that technology plays in the success of businesses, and our commitment is to provide top-notch services that empower organizations to thrive. At Peace Of Mind IT, we pride ourselves on being at the forefront of technological advancements. Our seasoned professionals ensure that our clients receive cutting-edge solutions that align with the ever-evolving demands of the digital landscape. Experience the peace of mind that comes with a reliable and seasoned IT partner. Join us on the journey of driving innovation and excellence across various industries.

Founded Year: 1998

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, Network Security Solutions, Backup Technologies, Remote Monitoring and Management Tools, Virtual Private Network (VPN) +1 more

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Perth IT Care

Perth IT Care

Perth, Western Australia, Australia

"Perth IT Care literally saved our business in our hour of need" That's from one of our testimonials. So make no mistake — a hacked website is an emergency. If hackers have gotten into your site, they might still be there, doing further damage to your website and reputation. 🔸Potential customers might be visiting your site, only to get infected with malicious code or have their personal information leaked 🔸Broken e-commerce listings might be costing you hundreds, if not thousands, by the hour 🔸And Google could knock you from your #1 spot, burying you on page 100 But you don't need to let the hackers win. Because we've got your back. 🤝 We're not a big, faceless agency. We won't leave you stranded in your hour of need. We're Perth IT Care, experts on everything web security and IT. When you call us after disaster strikes, the phone won't be picked up overseas. Our names are Adrian and Paul Ioppolo, and your call will be picked up by one of us. We're a small business, and we protect small businesses. We'll burn the hackers out of your site, rebuild it stronger than ever, and give you the peace of mind you need to succeed in the digital world. Even if you aren't quite sure if your website has been hacked, the safest thing to do is call us right now. Because a reputation takes years to build, and just days (or even hours) to destroy. And you'd rather be safe than sorry. 📞(08) 6336 7722 Not after hacked website repair? We specialise in website support and security, ensuring your online presence is always up and running smoothly. In the event of a technical issue or data loss, our reliable recovery services will quickly restore your website. We also offer lightning fast tailored web hosting services, providing a secure and reliable platform for your website to run on. With our tailored approach, your website will be operating at it's best. Contact us today to learn more about our services and how we can help your business thrive online.

Founded Year: 2017

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cisco Networking, VMware, Cloud Computing +2 more

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Phillips IT

Phillips IT

Sydney, New South Wales, Australia

We are now hiring. Established in 1999 and based in the Sydney CBD we have been helping organisations grow and do what they do best by managing their IT infrastructure and services. We listen to our clients needs and provide customised solutions that work best for them. We work with a range of suppliers to be a one stop solution for our clients, allowing them to make one call to get their needs met and challenges resolved.

Founded Year: 1999

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Virtualization, Cyber Security Tools +1 more

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Plex IT

Plex IT

Melbourne, Victoria, Australia

Our mission is simple "Provide the highest quality, professional and friendly IT Support in Melbourne."​ Our professional and friendly staff prides itself on continuous innovation and sincere concern when it comes to meeting the needs of our clients. Reliable and passionate, we focus on technology, so our customers can focus on doing what they do best. Each member of our staff is trained to translate IT terminology into everyday terms, to ensure that our clients understand their IT network systems. This inspires confidence and a feeling of inclusion, which builds trust between our team and our clients and their employees. In short, we see our team as being a part of our client's team, whomever that might be. We are partners, working together to solve problems and offer support when things just aren't going right. We successfully deliver information and communications technology (ICT) solutions and services (across infrastructure, cybersecurity, cloud, multi-level IT service management, business process development, managed services solutions, and more) whilst achieving quality, revenue, profitability, SLA and all value targets for all target verticals with a core focus on the financial services industries.

Founded Year: 2009

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft Office 365, VMware, Windows Server, Cisco Networking +2 more

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Podium IT

Podium IT

Melbourne, Victoria, Australia

It is our mission to supply professional and friendly IT Support in Melbourne. We bring our best skills to work on the improvement of your IT systems. Also, we translate complicated IT ‘jargon' into plain English, so you're not in the dark. And we customize our services to you. Some businesses require daily support with complex IT infrastructure whereas others only need a small amount of maintenance. Whatever your IT needs are, we guarantee that our services will be beneficial to the core operation of your business.

Founded Year: 2013

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Cloud Computing, VoIP, Cybersecurity Tools, Data Backup Solutions

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Powernet IT Solutions

Powernet IT Solutions

Melbourne, Victoria, Australia

Powernet IT Solutions is a technology company based in Australia, specializing in managed IT support and comprehensive IT services for businesses. With offices in Sydney, Melbourne, and Brisbane, they offer both remote and onsite IT support. Their services include cloud solutions, cybersecurity, business continuity, backup and disaster recovery, and Microsoft-related services such as Azure and Office 365 implementation. As a Gold Certified Microsoft Partner, Powernet IT Solutions provides a range of services including business internet connectivity, email security, video conferencing, and business chat solutions. They focus on managing clients' technology needs and emphasize a "90 Day Happiness Guarantee" to ensure customer satisfaction. Their goal is to simplify technology solutions, enhance operational efficiency, and support business growth across various sectors in Australia.

Founded Year: 1994

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: VoIP Technology, Cloud PBX, Broadband Internet, NBN (National Broadband Network), SIP Trunking +1 more

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Practikal IT Solutions

Practikal IT Solutions

Perth, Western Australia, Australia

At Practikal IT Solutions, we started with a vision of providing top-notch IT services to small businesses. We began as a small team of IT enthusiasts and gradually expanded our operations to what we are today. We believe in building long-lasting relationships with our clients and helping them achieve their business goals. We take a personalized approach to each client's needs, working closely with them to understand their unique challenges and develop customized solutions. We offer a wide range of IT services to meet the needs of small businesses. From network setup and maintenance to cloud solutions and cybersecurity, we have the expertise to help you achieve your goals and keep your business running smoothly. We provide personalized solutions tailored to your needs and budget.

Founded Year: 2023

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Platforms, Cybersecurity Technologies, Data Analytics Tools, Networking Hardware and Software, Collaboration Software

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Precision IT

Precision IT

Sydney, New South Wales, Australia

We specialise in developing Public Cloud solutions for organisations of all sizes. We work with our clients to understand their business and go on to strategise, design and implement sophisticated systems which deliver real-world value and return on investment. Precision IT has offices in Sydney, Melbourne, Brisbane, Gold Coast and presence in Europe. Our approach starts at the top, working with businesses in a Virtual CIO (vCIO) capacity to develop an intimate understanding of our client's business. We work as part of your Executive team to define the technology strategy short and long-term and seek endorsement of our strategic roadmap. We turn our roadmap into reality via our highly skilled and experienced Professional Services team, managing the successful delivery of our our vCIO vision. Projects vary in size and length, we have the capacity to deliver in any circumstance. After our roadmap is successfully implemented, we transition into a business-as-usual model via our Managed Services division who take over the support, maintenance and management of the IT systems through the life-cycle. Our Technology Alignment and Account Management teams work closely with clients to ensure that ongoing changes of business requirements and expectations are accounted for and any technology advancements are continually presented through to our clients. This information feeds back into our vCIO team who start the cycle again. Overall Precision IT employs a continuous improvement methodology to our services to ensure we are always up to the challenge set by our clients' requirements and expectations.

Founded Year: 2008

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Office 365, Cloud Computing, Virtualization, Networking +2 more

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Prima

Prima

Brisbane, Queensland, Australia

Prima Technologies is a managed services provider with a strong emphasis on Microsoft cloud products. In today's fast changing technology environment, accelerated by cloud centric IT we take the time to evaluate your current infrastructure and your ongoing business needs. Working closely with your business we discover any improvements that can be made in efficiency, close gaps in security and ensure that your vital business is backed up and a detailed disaster recovery process is in place to safeguard your business. We do this through: Managed Services Fixed price, peace of mind monitoring and management of your IT systems. Guaranteed response times Regular assessment and testing of your cyber security Managed software patch updates Tech business review meetings providing advice on IT improvements Microsoft 365 and Azure We focus on Microsoft solutions, taking advantage of the growth in AI (artificial intelligence) to provide improved business processes. Staying abreast of the fast-moving changes in the cloud world is impossible without strong connections with industry leaders and mentors. Prima Technologies and our partners draw on the expertise of Microsoft MVPs and our peers to ensure that we can supply industry leading solutions and the latest security solutions for our clients. Backup and Disaster Recovery Efficient, cloud-based, backup systems combined with on-site backups that minimize your businesses exposure to ransomware threats and other disasters. Since the COVID-19 pandemic cyber crime has multiplied and attention to strong defenses is critical to business survival in addition to threats of fire, flood, equipment breakdown and other factors Our portfolio of clients includes medical, service companies, manufacturing, and tourism.

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, VMware, Cisco, Sophos +4 more

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Prima Consulting

Prima Consulting

Melbourne, Victoria, Australia

Prima Consulting is an Australian-owned company that has been providing Business Intelligence (BI) solutions since 1991. The company serves a variety of industries, including telecommunications, financial services, education, retail, and government, delivering tailored BI services globally. The core expertise of Prima Consulting lies in transforming data into valuable information through Information Management, Data Integration, and Data Warehousing. They focus on understanding each client's unique business needs and developing customized BI solutions that promote fast and seamless user adoption, often utilizing Agile methodologies. The company emphasizes monetizing client data to drive business success while upholding values such as customer satisfaction, excellence, teamwork, and sustainability. With a commitment to quality and client success, Prima Consulting leverages certified professionals to provide comprehensive BI consulting and implementation services across diverse sectors worldwide.

Founded Year: 1991

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud Computing, Virtualization, Network Security, Data Storage Solutions, VoIP Technology +3 more

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Priority 1 Technology Solutions

Priority 1 Technology Solutions

Toowoomba, Queensland, Australia

Priority 1 IT is your top choice for expert managed IT services in Australia, delivering IT consulting solutions for businesses locally and nationwide

Founded Year: 2012

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Cloud Platforms, Networking Equipment, Cybersecurity Tools

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Project 3 IT

Project 3 IT

Sydney, New South Wales, Australia

Project 3 IT, based in Alexandria NSW, provides IT support consultancy and managed services to small and medium sized businesses in the Sydney CBD and surrounding suburbs. Project 3 IT has the people, knowledge and technology to ensure that your infrastructure remains stable and reliable. Our aim is to help you get on with running your business, and not spend time struggling with your IT. To help you do this we have a range of services designed to help you get the most from your IT without the burden of managing it. If you are looking for an IT Support company that delivers results with a proactive approach and a deep understanding of your needs, Project 3 IT is the service partner for you.

Founded Year: 2009

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, VMware, Cisco, Sophos +2 more

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Pronet IT Support & Solutions Melbourne

Pronet IT Support & Solutions Melbourne

Melbourne, Victoria, Australia

RELENTLESS IN EVERYTHING WE DO Like so many businesses before us, Pronet was built on a small but passionate dream – a dream to bring high quality computer support to small and medium size businesses who were struggling to compete with big business back in 1995 – a dream to help other businesses realise their potential through technology. Over the years, we've worked with businesses all shapes and sizes, and we've accumulated a deep understanding of the many individual needs across a wide number of industries. We've grown from a simple ‘fix-it' company to a company that looks after every single minute detail of our clients systems. Many things have changed over the past 20 years, but one thing has remained constant… We are relentless in all that we do, striving and pushing for the best result possible, no matter how hard the challenge. Our biggest priority is to make sure when you head into the office Monday morning, everything just works. And if you need us – we're right there with you. And if you grow or change – we grow and change with you too. We're with you every step of the way, relentlessly supporting your business through it all. WELCOME TO PRONET TECHNOLOGY

Founded Year: 1997

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cyber Security Tools, Virtualization +2 more

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Protocol Info Tech

Protocol Info Tech

Sydney, New South Wales, Australia

We are a team of professional IT specialists with over 20 years of industry experience so whether you need IT assistance in your business or at home we have you covered. Our technicians are highly skilled, capable and motivated to resolve your IT challenges. We also pride ourselves on great communication as well as great outcomes. No call out fees. No fees if we cannot fix your problem. Get in touch and let us help you with your IT needs.

Founded Year: 2015

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco Networking, Windows Server +3 more

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Qamba IT

Qamba IT

Chadstone, Victoria, Australia

At Qamba, we make technology feel simple, so your team can focus on what they do best. We act as your on-demand IT department, delivering day-to-day support, proactive guidance, and strategic insight without the overheads of hiring in-house. From help desk to long-term planning, we provide tailored solutions that scale with your business - whether you're a team of 5 or 50+. We work closely with our clients to understand their goals and deliver outcomes that genuinely make a difference. It's not just about fixing issues, it's about making sure your technology is working for you, every step of the way. We put people first, walk our talk, and keep things clear and practical. No buzzwords. No shortcuts. No tech for tech's sake. Whether it's enabling hybrid work, tightening your security, or building a roadmap you can actually follow, we're here to help you make smart moves and stay ahead. Technology, together. That's Qamba.

Founded Year: 2019

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud computing, Network security, Virtualization, Data management, Backup and disaster recovery

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qbox

qbox

Middle Park, Victoria, Australia

Making wonderful things possible Our highly skilled and approachable technicians pride themselves on clear communication. We take the time to understand the challenges of your business and your industry, and we'll suggest the most efficient and cost-effective solution to meet your needs. When you need support, or when things go wrong, we're on-call and here to help. Some services we provide are: IT Support Office 365 Migration & Deployment Business Grade Networking Collaboration & Conferencing Strategic IT Consultation IT Security Planning Software Selection & Analysis Device Management Hardware & Software Procurement Cloud Backup & Data Recovery Public Cloud Configuration & Management Office IT Relocation Digital Transformation Cloud Storage Solutions

Founded Year: 2005

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud computing, Cybersecurity solutions, Network infrastructure technology, Backup and recovery systems

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Qbt Consulting

Qbt Consulting

Sydney, New South Wales, Australia

Boasting over 20 years' experience in the Australian small to mid-market space, Qbt Consulting has continued to deliver solid and innovative managed services to over 250 clients. Utilising specialised industry knowledge and true compassion and dedication to furthering your business Qbt Consulting can be proud of their 97% client retention rate over the entire span of the company's life. Our main focus is to provide a service level that is above and beyond expectation, enabling you to get on and do what you do best in order to take your business to new heights. Through fully Managed ICT sites to bespoke solutions, Qbt Consulting is committed to you. Qbt Consulting is primed and ready to assist you: • Into the cloud – private or public • Value add, or better manage current IT spend • Strategically plan IT moves and road maps • Telecommunication upgrade, VoIP and data services • Office 365 utilisation • DaaS, SaaS and IaaS solutions • General IT consultancy With over 100+ years of combined system administration, architecture and support experience, Qbt Consulting is a leading technology partner in the small to mid-market space. Learn more about our team and services at http://www.qbt.com.au

Founded Year: 1997

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Office 365, Cloud Computing, VoIP Technology, Networking Hardware +2 more

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R & G

R & G

Eight Mile Plains, Queensland, Australia

R & G Technologies re-branded to CodeBlue Australia. Together with CodeBlue New Zealand, we're now the first IT managed and cloud services provider to offer a consistent and fully-integrated service across Australia and New Zealand.

Founded Year: 2003

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, Microsoft Azure, Office 365, Virtualization, Firewall and Security Solutions +1 more

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RawTech

RawTech

Sydney, New South Wales, Australia

RawTech Group is a leading technology solutions provider specialising in innovative and customised services for businesses across various sectors. With a commitment to excellence, we harness cutting-edge technology to enhance operational efficiency and drive sustainable growth. Our team of seasoned professionals brings a wealth of expertise and industry knowledge, enabling us to deliver tailored solutions that meet the unique needs of our clients. At RawTech Group, we prioritise fostering strong relationships, ensuring that our clients receive not only superior products but also exceptional service and support. We are dedicated to leading the way in technology advancements while maintaining a focus on integrity and professionalism.

Founded Year: 2009

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Virtualization, Cybersecurity Tools +1 more

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RDS IT Solutions

RDS IT Solutions

Wollongong, New South Wales, Australia

Welcome to RDS IT Solutions, your trusted partner for holistic IT solutions in Illawarra, South Coast, and ACT. Based in Dapto, Australia, we help small businesses and government clients simplify their technology so they can focus on what matters most—whether that's growing their business or serving their community. We specialize in managed IT, cybersecurity, and project management, offering: 24/7 IT support to keep your systems running without downtime. Advanced cybersecurity to protect your data and ensure compliance with standards like PSPF and Essential Eight. Seamless project management for initiatives like cloud migrations or system upgrades, delivered on time and within budget. With over 8 years of experience, we've supported clients like NDIS providers with nationwide device upgrades, minimizing disruption and boosting productivity. Let us handle your IT challenges—connect with us to see how we can help you stay secure and efficient.

Founded Year: 2017

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, AWS (Amazon Web Services), Windows Server, Linux, VMware +1 more

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REGULUS IT

REGULUS IT

Chatswood, New South Wales, Australia

Trusted Cyber Security Services for Sydney Small Business. Managed IT, Backup, Recovery & VOIP Solutions at RegulusIT

Founded Year: 2009

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Dell EMC +3 more

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Right Click IT

Right Click IT

Melbourne, Victoria, Australia

Right Click IT Pty Ltd are an IT service provider specialising in providing IT services and solutions to small and medium sized businesses in the Melbourne metropolitan area. With over 13 years of experience we consider ourselves experts in our field. Our client base includes accounting firms, financial services, fashion industry, manufacturing industry, not-for-profit organisations and educational institutions. Our goal is to provide our clients with quality of service and a professional experience by delivering the most efficient, reliable and dependable IT support and services.

Founded Year: 2009

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), Microsoft 365, Power BI, Microsoft Dynamics 365 +2 more

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Rubicon 8

Rubicon 8

Melbourne, Victoria, Australia

Rubicon 8 is an Australian managed service provider that delivers a range of IT and technology solutions tailored for enterprise businesses. Their mission is to enhance organizational efficiency and adaptability by integrating technology into workflows involving staff, clients, and stakeholders. The company's name reflects its commitment to transformative change and the continuous evolution of technology. Rubicon 8 offers a variety of services, including managed IT services for optimal infrastructure performance, cloud solutions for scalability and collaboration, and advanced cybersecurity measures to protect enterprise data. They also specialize in enterprise mobility management and custom technology stacks, partnering with leading vendors to meet specific business needs. The company emphasizes understanding each client's unique environment and fostering transparent communication to support informed decision-making. Rubicon 8 positions itself as a strategic partner for enterprises looking to innovate and achieve operational excellence through technology.

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud Computing, Artificial Intelligence, Machine Learning, Data Analytics, DevOps

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Runtime IT Solutions

Runtime IT Solutions

Melbourne, Victoria, Australia

Runtime is a customer focused IT Solutions provider. We deliver robust solutions & support tailored to Australian Small to Medium business and Education sectors. The team at Runtime work closely with you to understand your business needs and goals, we then Plan, Implement & Maintain solutions that deliver true value to your business. Our belief is that if for our business to succeed your business must succeed, which is why we place such a strong emphasis on providing exceptional support. Our services include - Managed IT Services - Backup Solutions - Email & Cloud solutions - Infrastructure planning & support - Network maintenance & upgrades Runtime will ensure that your IT Systems are online, secure and reliable.

Founded Year: 2015

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Platforms, Virtualization Technologies, Network Security Tools, Server Technologies, Backup and Recovery Systems

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RXT Connect

RXT Connect

Melbourne, Victoria, Australia

We are a full-stack Managed IT Service Provider located in Melbourne. We deliver services to our customers all across Asia Pacific. With a vasty array of IT skills ranging from all types of network infrastructure, desktop and server hardware delivery and support.

Founded Year: 2017

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cisco Networking, VMware, Networking Security Technologies

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Screwloose IT

Screwloose IT

Melbourne, Victoria, Australia

Screwloose IT are a national provider of information technology services. We specialise in managed IT, cloud services, cyber security, website design and digital marketing for businesses of all sizes.

Founded Year: 2001

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure, Cloud Computing, Cybersecurity Tools, Network Security +1 more

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Section

Section

Heathmont, Victoria, Australia

Section Technologies is not just a supplier of great I.T. maintenance services. We like to think of ourselves as solution consultants. The Difference: We choose to supply solutions we have done thorough research, testing and where possible used ourselves. Our Policy: We only provide our customers with solutions, we have tested, know and believe are the right fit for them and their business. Reason: We strive for customer satisfaction and retention, from enquiry, to evaluation, through to implementation. We are with you the whole way. We love building relationships with our clients and become friends as time goes by. Open and transparent communication mean a win win situation for all involved. We are a family run business, with strong work ethics and values. Put simply, we become part of your team and love working with your talent on all I.T. related issues and requirements. The solutions and services we provide cater for SMBs, Not for Profit, Education, and Corporate. Information Technology is a complex and rapidly changing environment. So here at Section Technologies we try to keep IT simple.

Founded Year: 2011

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Fortinet +2 more

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Shire IT

Shire IT

Sydney, New South Wales, Australia

Shire IT is a tech company by locals for locals (Sutherland Shire). We can manage your business IT requirements ranging anywhere from Entrepreneur, Sole Trader to Small and Medium Business.

Founded Year: 2018

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco networking, Sophos cybersecurity +1 more

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Silverfern IT

Silverfern IT

Perth, Western Australia, Australia

Silverfern IT helps customers enjoy benefits from their IT investments. Get premium IT and cyber security services from a professional services company who has been a trusted advisor to our customers for over 30 years. Silverfern IT's growth has been based on service satisfaction. In one of the world's most dynamic industries, 5 years is considered old. We have been supporting Australian businesses for more than 30 years, under the same management and ownership. We've thrived because we've stayed focused on our core; helping organisations to succeed by getting more out of their IT, regardless of their size. Why our clients choose Silverfern IT? We have 30+ years of experience helping enterprise, medium and small sized organisations in better utilising technology investments to achieve business goals. We partner with leading technology and security providers to use innovative and relevant technology. We have highly experienced and qualified staff to ensure we are providing premium advice and managed services. We have long lasting client relationships which are built on trust and good service. Over the last three decades, how businesses use technology has changed significantly. Silverfern IT has thrived through this change. Everyone claims good service and value for money. We think our proud history proves it. What else should you know about us? We run our own cloud and security operations centre (SOC), with on-premises hardware located in a Tier 4 data centre in Perth. We are partners and hold certifications from multiple major vendors, giving us a choice to offer you the best solution. We hold major contracts and our customers have been using our services for decades. We employ a range of skilled employees including consultants, project managers, IT engineers, and desktop technicians.

Founded Year: 1991

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Fortinet +2 more

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SISU Solutions

SISU Solutions

Melbourne, Victoria, Australia

SISU Solutions is a consulting firm and services provider with a full range of specialised IT solutions that enables businesses, enterprises and government on their digital journey. With a national footprint, we have physical presence in Melbourne, Sydney, and Canberra. Our specialised IT products and services, include business intelligence, project management services, consulting & advisory, integration & engineering, managed services and training & education. Digital Enablement, Business Intelligence and specialised Cyber Security Services are at the forefront of SISU Solution's core value proposition. Obsessed with customer experience, SISU Solutions remains relentless in focusing on providing technical innovation, facilitating collaboration with other forward-thinking organisations, bringing together the world's best technologies and leadership.

Founded Year: 2019

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Windows Server, VMware, Cisco +2 more

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Skilled IT

Skilled IT

Rockhampton, Queensland, Australia

Skilled IT is a unique and different IT company. We provide reliable and professional IT support to our customers, but more importantly, we believe; • Each of our customers IS different and unique • Each of our customers need a solution based on their needs, not a one-size-fits-all package • Each of our customers deserves flexible IT plans that fit their budget Skilled IT are proud that our growing IT company has quickly become the go-to IT solution for small to large businesses. We provide an individualistic approach to each customer, and we have delivered this consistently over the last 10 years we've been in business. Skilled IT is the complete IT solution for you home and business solutions, not just a stop-gap measure.

Founded Year: 2011

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, Windows Server, Cloud Computing, Backup Technologies +2 more

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Sliced Tech

Sliced Tech

Canberra, Australian Capital Territory, Australia

Sliced Tech is an Australian private company that specializes in Information Technology and Services. The company focuses on providing enterprise-grade managed cloud services, including Security-as-a-Service solutions tailored for commercial and government clients in Australia. Headquartered in Fyshwick, Australian Capital Territory, Sliced Tech offers a managed security service that continuously monitors client infrastructure, delivering real-time and scheduled reporting through a dedicated security portal. In addition to its security offerings, Sliced Tech provides various IT services such as email hosting, internet filtering, and server load balancing. The company employs between 11 and 50 staff members and generates annual revenue estimated between $1 million and $9 million. Sliced Tech utilizes a modern technology stack, including tools like Google Analytics and Microsoft Azure DNS, to support its operations and ensure reliable IT infrastructure management for its clients.

Founded Year: 2011

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Microsoft Azure, Cloud Computing, Virtualization, Cybersecurity Technologies +2 more

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Smart Solutions IT Services

Smart Solutions IT Services

Sydney, New South Wales, Australia

making IT simple SSIT is a professional Managed IT Service provider servicing Sydney. We offer a comprehensive range of IT Solutions and Services: IT Support Business IT Relocation Data Recovery Disaster Recovery Planning IT Consulting IT Infrastructure Design IT Outsourcing Maintenance Agreements Managed IT Services Networking Server Installation, Support Smart Phone Setup IT Security Cloud Computing Data Backup Solutions Managed Exchange Remote Monitoring Server Virtualization Virtual Private Networks

Founded Year: 2004

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cybersecurity Tools, Network Infrastructure Technologies

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SMB Solutions Cloud Services

SMB Solutions Cloud Services

Noosaville, Queensland, Australia

SMB Solutions Cloud Services provides the benefits of having your SAP Business One Cloud solution hosted in a constantly monitored, off site location with power supply, temperature control, manned security and fire protection. Our Managed Services packages have the ability to be tailored to each business with their specific needs and take away the cost and stress of owning and maintaining the most up to date IT solutions. SMB Solutions Cloud Services helps small to mid sized business's and breweries reach their full potential by using SAP Business One and OrchestratedBEER with the cloud rather than hardware on site.

Founded Year: 2017

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Virtualization, Microsoft Azure, Microsoft 365, Cybersecurity Technologies +2 more

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Snipertech Computing Services

Snipertech Computing Services

Farmborough Heights, New South Wales, Australia

Illawarra based computer repair and consultancy company. Specializing in home or business desktop and server builds and repairs, network and infrastructure design, build and implementations, virus removal, backup and data recovery solutions.

Founded Year: 2022

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, AWS, VMware, Microsoft 365, Sophos Security +2 more

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Solution Tech

Solution Tech

Canberra, Australian Capital Territory, Australia

Multi award winning, Cyber Security provider, delivering comprehensive IT solutions, we specialize in IT managed services and cyber security. Consider us your ultimate destination for all your IT requirements, offering a seamless one-stop shop experience. Backed by over two decades of expertise, our team of engineers has been dedicated to furnishing top-tier managed IT services & Cyber Security for businesses across Australia. #solutiontechaus

Founded Year: 2015

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cybersecurity Tools, Backup Solutions

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Southern Cross ICT

Southern Cross ICT

Mildura, Victoria, Australia

Our team of experienced technicians work closely with our clients to understand the unique challenges of their business and provide tailored IT solutions. We pride ourselves on delivering exceptional customer service and ensuring our clients are fully satisfied with our services. Southern Cross ICT is a home-grown Mildura company serving the region with reliable, trustworthy IT support for businesses of all shapes and sizes. We believe every client deserves the same quality service regardless of size or industry. We will partner with you to understand your needs and goals and tailor a custom solution for your business.

Founded Year: 2020

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure, VMware, Cisco, Sophos +2 more

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SSS Global IT Solutions

SSS Global IT Solutions

Melbourne, Victoria, Australia

We will be your IT department or support your internal IT team to increase the level of service to your staff. Managed Services from SSS Global IT Solutions offers round-the-clock monitoring and maintenance, ensuring IT issues are taken care of before they cause costly downtime interruptions. If you are tired of spending your valuable time and money on technology troubleshooting, give us a call today. Our expert technicians are ready to answer any questions you may have about managed services, discuss your needs, and provide options that are available. Development team at SSS Global IT Solutions are experts and can build customized applications to suit your business needs, whilst our Quality Assurance team and Penetration and Vulnerability testing services will further ensure your applications, devices and network is secure, providing the Integrity of your most valued assets your business data. We understand the challenges involved when balancing the demands of sourcing and managing talent while overseeing overall project deliverables. We enable our clients to achieve this balance through our managed resource program (MRP) - designed to build, deliver and oversee a team of specialised resources engaged to execute on specific project, program, function, system and/or services.

Founded Year: 2014

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Platforms, Network Security Technologies, Backup Solutions, Virtualization, Managed IT Tools

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Stanfield IT

Stanfield IT

Sydney, New South Wales, Australia

Secure, scalable IT solutions for ambitious Aussie businesses Our expert tech team is available 24/7 for cyber security and managed IT services. We are 100% Australian based, we provide premium support and consulting services.

Founded Year: 2012

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Platforms, Cybersecurity Tools, Network Infrastructure, Data Backup Solutions, Remote Monitoring Tools

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In-Depth Guide

Managed Service Providers in Australia

Finding the right managed service provider in Australia involves more than searching for a company that offers IT support. Businesses increasingly need technology partners that can manage cloud infrastructure, cybersecurity, networks, endpoints, backup, compliance, and day-to-day IT operations while helping them plan for future technology needs.

The Australian managed services market is evolving alongside cloud adoption, cybersecurity requirements, hybrid IT environments, and the growing use of AI. Current industry research shows that cloud managed services continue to expand in Australia, while security services remain a major area of demand. Gartner forecasts Australian information-security spending to exceed AU$7.5 billion in 2026, with security services alone expected to exceed AU$3.7 billion.

This guide helps businesses compare top MSP companies in Australia, understand the services they provide, and identify the factors that matter when selecting a managed service provider.

What Is a Managed Service Provider in Australia?

A managed service provider (MSP) is a technology company that manages IT systems and services for another organisation on an ongoing basis.

Depending on the agreement, an Australian MSP may provide:

  • Managed IT support

  • Helpdesk services

  • Network monitoring

  • Cloud management

  • Microsoft 365 administration

  • Cybersecurity

  • Endpoint management

  • Backup and disaster recovery

  • IT infrastructure management

  • Identity and access management

  • Compliance support

  • IT consulting and strategy

The Australian Cyber Security Centre's Information Security Manual specifically recognises managed service providers as organisations that may manage applications, authentication, backup, desktop, hosting, network, security and support services on behalf of customers. It also recommends organisations maintain a managed-service register and regularly assess the security of providers that have access to their systems or data.

That makes provider selection an important part of both IT management and cybersecurity governance.

Why Australian Businesses Use Managed IT Services

Australian businesses range from small professional-services firms to large enterprises operating across multiple states and territories. Their technology requirements can therefore be very different.

For many organisations, an MSP provides access to technical expertise without the cost and complexity of building a large internal IT department.

Proactive IT Support

Traditional break-fix support responds after something goes wrong. Managed IT services are designed around ongoing monitoring, maintenance, support, and prevention.

An MSP may monitor endpoints, networks, servers, cloud systems, backups, and security alerts to identify problems before they become major business disruptions.

Access to Specialist Expertise

A business may need expertise across Microsoft technologies, cloud platforms, networking, cybersecurity, backup, identity, and compliance.

Hiring a separate specialist for each area can be difficult for a small or mid-sized organisation. A managed service provider can provide access to a broader technical team through one service relationship.

Predictable IT Operations

Many MSPs use recurring service agreements that make technology spending easier to forecast.

However, businesses should always check what the monthly service includes. Projects, hardware, licensing, after-hours work, onsite support, and advanced cybersecurity services may be priced separately.

Managed IT Services Offered by Australian MSPs

The capabilities of MSP companies vary, so businesses should compare services against their own requirements rather than choosing a provider based solely on its position in a list.

Managed IT Support

Managed IT support typically covers employee technology issues, troubleshooting, system administration, device management, software problems, and remote assistance.

For organisations with distributed teams, support availability and escalation procedures should be evaluated carefully.

Cloud Managed Services

Cloud management is becoming increasingly important as Australian organisations operate across public cloud, private cloud, SaaS, and on-premises environments.

Australian cloud managed services revenue was estimated at about US$3.3 billion for 2026, with the market projected to grow through 2033. Security services were the largest revenue-generating type in 2025.

A cloud-focused MSP may help with:

  • Microsoft Azure

  • Amazon Web Services

  • Google Cloud

  • Microsoft 365

  • Cloud migration

  • Cloud security

  • Infrastructure monitoring

  • Cost optimisation

  • Backup and disaster recovery

Cybersecurity and Managed Security

Cybersecurity has become one of the most important areas when businesses evaluate managed service providers.

Gartner expects security services to remain the largest information-security spending segment in Australia in 2026, driven partly by the need for specialised security expertise and AI-related security capabilities.

Depending on the provider, managed security services may include:

  • Endpoint protection

  • Managed detection and response

  • Security monitoring

  • Email security

  • Vulnerability management

  • Identity security

  • Security awareness

  • Incident response

  • Security assessments

  • Compliance support

Businesses looking specifically for security-focused providers can also explore the cybersecurity MSP database.

Australian Cybersecurity and the Essential Eight

One of the most important entities businesses should understand when evaluating Australian MSPs is the Essential Eight.

The Australian Signals Directorate developed the Essential Eight as a baseline set of cybersecurity mitigation strategies designed to make it harder for attackers to compromise internet-connected IT networks. The maturity model provides four levels, from Maturity Level Zero through Maturity Level Three.

The eight mitigation strategies cover areas including:

  • Application control

  • Patching applications

  • Patching operating systems

  • Restricting administrative privileges

  • Multi-factor authentication

  • Restricting Microsoft Office macros

  • User application hardening

  • Regular backups

In June 2026, the Australian Signals Directorate also announced consultation around evolving the Essential Eight into a broader Essentials series intended to keep Australian cyber guidance aligned with changing technology and threat environments.

For this reason, businesses evaluating managed service providers in Australia should ask whether the MSP can help implement, monitor, assess, and maintain controls relevant to their security requirements.

Privacy and Data Protection Considerations

Australian businesses may also need to consider the Privacy Act 1988 and the Australian Privacy Principles when selecting an MSP.

The Office of the Australian Information Commissioner notes that many small businesses with annual turnover of $3 million or less are generally outside the Privacy Act, but important exceptions exist, including certain health-service providers, businesses trading in personal information, and organisations operating under Commonwealth contracts.

Businesses should therefore understand:

  • What information the MSP can access

  • Where customer data is stored

  • How privileged accounts are protected

  • How backups are secured

  • How incidents are reported

  • What happens when the contract ends

  • How data is returned or securely deleted

An MSP should be treated as part of the organisation's technology and risk environment, not simply as an outsourced helpdesk.

Top MSP Companies Across Australia

Australia's MSP market is distributed across several major technology and business centres.

Businesses can start with the Top MSP Companies directory and then narrow their search according to location, service requirements, company size, and industry.

Sydney MSP Companies

Sydney is one of Australia's largest business and technology centres, with demand for managed IT, cloud, cybersecurity, networking, and enterprise technology services.

Businesses searching for a provider in New South Wales can use the Sydney MSP directory to identify companies operating in the market.

Melbourne MSP Companies

Melbourne has a substantial ecosystem spanning technology, professional services, healthcare, financial services, education, and research.

The Melbourne MSP directory currently provides a location-specific starting point for businesses comparing managed service providers in the city. The directory includes providers offering managed IT, cybersecurity, cloud, networking, and related technology services.

Brisbane and Queensland

Queensland businesses can require a mix of remote managed IT services, onsite support, cloud management, cybersecurity, communications, and infrastructure services.

When selecting an MSP outside the largest metropolitan centres, businesses should confirm the provider's actual onsite coverage rather than assuming nationwide service availability means local engineering support.

Perth and Western Australia

Organisations in Western Australia can have additional requirements around remote operations, connectivity, cybersecurity, cloud infrastructure, and business continuity.

Companies with distributed sites should ask potential MSPs about monitoring coverage, onsite response, remote support, backup connectivity, and disaster recovery.

Adelaide, Canberra and Other Markets

Australian MSPs also serve organisations in Adelaide, Canberra, Hobart, Darwin, Newcastle, Gold Coast and other regional markets.

For businesses operating across multiple locations, a provider with national service coverage may be preferable to a purely local MSP. However, businesses should still verify the provider's actual service desk locations, onsite capabilities, response times, and escalation procedures.

How to Choose the Best MSP in Australia

There is no universal definition of the "best" MSP. A provider that works well for a 20-person professional-services firm may not be suitable for a regulated enterprise with hundreds of employees.

1. Define Your Technology Requirements

Start by documenting:

  • Number of users and devices

  • Current cloud platforms

  • Existing IT infrastructure

  • Cybersecurity requirements

  • Backup requirements

  • Compliance obligations

  • Support hours

  • Locations and offices

  • Internal IT capabilities

This allows businesses to compare MSP proposals on the same requirements.

2. Evaluate Cybersecurity Capabilities

Security should be assessed separately from basic IT support.

Ask whether the MSP provides:

  • MFA

  • Endpoint security

  • Privileged-access management

  • Security monitoring

  • Vulnerability management

  • Incident response

  • Backup protection

  • Security reporting

  • Essential Eight support

The Australian government guidance specifically recommends security assessments for managed service providers that have access to organisational systems and data.

3. Review SLA Commitments

A good service-level agreement should clearly define:

  • Priority levels

  • Response times

  • Escalation procedures

  • Support hours

  • After-hours support

  • Availability commitments

  • Reporting

  • Client responsibilities

Avoid comparing MSPs only on price without understanding the service levels attached to that price.

4. Check Technology Partnerships

Depending on your environment, relevant expertise may include Microsoft, Azure, AWS, Cisco, Fortinet, Sophos, CrowdStrike, SentinelOne, Datto/Kaseya, ConnectWise, or other platforms.

Vendor partnerships are useful signals, but they should be evaluated alongside actual technical experience and client outcomes.

5. Consider Industry Experience

An MSP supporting a healthcare organisation may have different expertise from one supporting a retail company or professional-services business.

Ask whether the provider has experience with your industry, applications, compliance requirements, and operational model.

MSP or MSSP: Which One Does Your Business Need?

A traditional MSP generally focuses on broader IT operations such as helpdesk, infrastructure, cloud, networking, devices, and backups.

An MSSP focuses more heavily on cybersecurity, which may include security monitoring, managed detection and response, SOC services, vulnerability management, and incident response.

The distinction is becoming less rigid because many Australian MSPs now include cybersecurity as part of their managed IT offering.

Businesses should therefore compare the actual services and security capabilities rather than relying only on the MSP or MSSP label.

If security is the primary requirement, businesses can also review the cybersecurity MSP database.

Managed IT Services for Australian Small Businesses

Small and mid-sized businesses can benefit from MSPs because they may not have the resources to maintain dedicated specialists for every technology function.

A single managed service provider may combine:

  • IT helpdesk

  • Device management

  • Microsoft 365 support

  • Network monitoring

  • Cloud administration

  • Backup

  • Cybersecurity

  • IT consulting

The key is choosing a service scope that matches the organisation's actual risk and technology requirements.

Businesses should not automatically choose the cheapest provider. A low-cost package may exclude important security, backup, onsite support, or strategic services.

How to Find an MSP Near You in Australia

Businesses searching for managed service providers near me should start by identifying the location where support is actually required.

For a company with one office, a local MSP may provide useful onsite support. For a business operating across several states, a national MSP with distributed engineering coverage may be more appropriate.

Use the MSP near me directory to start a location-based search, then compare providers according to:

  1. Services offered

  2. Local coverage

  3. Industry experience

  4. Cybersecurity capabilities

  5. SLA commitments

  6. Technology expertise

  7. Pricing and contract terms

  8. Client references

Compare Australian MSP Companies

The Australian MSP market includes large technology service providers, specialised cybersecurity firms, regional MSPs, and smaller providers focused on SMBs.

Rather than choosing a provider based only on a "top" label, businesses should create a shortlist based on their own requirements.

The MSP list can be used to research managed service providers, while the cloud MSP database can help businesses looking specifically for cloud-focused providers.

For businesses researching the wider managed IT landscape, the managed IT services guide provides additional context about common service models.

Frequently Asked Questions

What are the top MSP companies in Australia?

The Australian MSP market includes national providers, specialist cybersecurity companies, cloud-focused MSPs, and regional managed IT providers. The right provider depends on business size, location, technology environment, security requirements, and industry.

How do I find the best MSP near me in Australia?

Start by identifying your location and required services, then compare providers based on service coverage, cybersecurity capabilities, SLA commitments, industry experience, and client references. A location-specific MSP directory can help create an initial shortlist.

How much do managed IT services cost in Australia?

Managed IT pricing varies according to users, devices, services, support hours, infrastructure, security requirements, and contract terms. Businesses should request detailed proposals and compare what each provider includes rather than relying on a single advertised price.

What should I ask an Australian MSP about cybersecurity?

Ask how the provider handles MFA, privileged access, endpoint security, monitoring, backups, incident response, vulnerability management, and Essential Eight requirements. Also ask how the MSP itself protects access to your systems and data.

Can an Australian MSP help with the Essential Eight?

Many MSPs provide services that can support Essential Eight implementation and ongoing security management. Businesses should ask a prospective provider which maturity level it can support, how controls will be monitored, and what evidence or reporting it provides.

Find Managed Service Providers in Australia

Choosing an MSP is ultimately a technology, security, and business decision. The strongest provider for one organisation may not be the right choice for another.

Businesses should compare managed service providers based on their actual requirements, including IT support, cloud infrastructure, cybersecurity, compliance, response times, geographic coverage, and long-term technology strategy.

Use the Top MSP Companies directory to begin researching providers, then narrow the search by location and service requirements.

Whether you are searching for managed IT services, comparing managed service providers near you, or looking for a cybersecurity-focused technology partner, a structured evaluation can help you build a more relevant shortlist of Australian MSP companies.

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