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Top MSP Companies in Australia

Compare top MSP companies in Australia for managed IT, cybersecurity, cloud, and support services. Find trusted providers across Sydney, Melbourne, and more.

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Managed Service Providers in Australia

Granite

Granite

Perth, Western Australia, Australia

Granite IT stands out in its ability to cater to the diverse needs of various industries with its forward-thinking and transparent approach to IT solutions. Regardless of the sector, whether it's healthcare, finance, retail, or manufacturing, Granite IT understands the importance of building rock-solid foundations to instil confidence in its clients. One of the key strengths of Granite IT is its commitment to clear communication and transparency. By avoiding technical jargon and providing straightforward explanations, they ensure that clients from any industry can understand the solutions being implemented and the problems they solve. This approach fosters trust and enables clients to make informed decisions aligned with their goals and requirements.

Founded Year: 2014

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), Microsoft 365, VMware, Cisco Networking +1 more

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Grassroots IT

Grassroots IT

Brisbane, Queensland, Australia

Grassroots IT delivers and supports Cloud, Cybersecurity, Automation & End User solutions for small and mid-sized organisations.

Founded Year: 2005

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Networking Hardware, Security Solutions +1 more

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Gravity IT Solutions

Gravity IT Solutions

Teralba, New South Wales, Australia

You should know, like and trust your IT team. We work with businesses to implement secure IT systems and increase productivity. At Gravity IT, our proactive approach means our clients avoid problems before they happen, resulting in a state of IT nirvana. Built on years of industry experience and a genuine desire to exceed expectations, Gravity IT provides you with down to earth IT support from real, live humans ready to help you sort out whatever issues you're facing. We know that when your IT systems are functioning as they should, your business's productivity and profitability are on the up. And isn't that what all business owners want? Let us deal with the frustration and stress of IT issues so you have time and energy to focus on your business.

Founded Year: 2014

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Cloud Computing, Cybersecurity Technologies, Virtualization, Networking Hardware +1 more

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Greenfield IT

Greenfield IT

Petrie Terrace, Queensland, Australia

Greenfield IT are a Manged IT Support Service Provider that expects excellent outcomes for their clients. Supporting organisations throughout nationally, we enable; reduced IT costs, enhanced IT security, and facilitate CIO capacity. Greenfield IT are a Microsoft Cloud Solutions Partner and provide Microsoft Solutions - including Microsoft SharePoint design, Teams implementation and management (including telephony), Data migration, Endpoint Security, Digital Rights Management and Identity Governance. We also partner with premier manufacturers, like Dell, HPe, Microsoft, and Sophos.

Founded Year: 2016

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Virtualization, Network Security Solutions

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GZD

GZD

Stafford, Queensland, Australia

GZD Pty Ltd is an independent solutions company focusing on the implementation and maintenance of both hardware and software infrastructure. GZD is committed to providing excellence in customer service and sales for information technology for business clients. Clients trust and appreciate the integrity of our recommendations and implementation. They like to work with us because we tailor our solutions to their needs and we coordinate all aspects of small or large scale projects. We are respected because of our past performances and diverse experience. We are serious about being part of our clients' team and we like to work with clients who feel the same way. We want our clients to feel served. We want to ensure that our clients receive IT solutions that really work for them and contribute positively to their business success. We want to enjoy a smooth process of product or service implementation with clear roles and responsibilities. We greatly value our staff and suppliers. We expect their best and encourage their personal and professional development. We would like to attract more people with the same passion for our customers. We understand that good management systems and resources will support our business. Working as a team, we stand to gain from the combined strengths of one another.

Founded Year: 2001

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud Computing, Cybersecurity Tools, Network Infrastructure, Data Backup Technologies

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Hastwell

Hastwell

Adelaide, South Australia, Australia

Hastwell is an Australian IT solution provider based in North Plympton, specializing in comprehensive ICT business solutions since 2009. The company focuses on understanding client needs to deliver tailored outcomes. With a team of experienced IT specialists, Hastwell serves various sectors, including government, non-profit, defense, corporate, and education. The company offers a wide range of IT services, including project management, managed services, vendor management, network services, cyber security, unified communications, cloud solutions, disaster recovery, and mobile device management. Hastwell partners with leading technology providers like Aruba, RingCentral, HP, Palo Alto Networks, and Microsoft to deliver high-quality solutions. Their personalized approach ensures that they meet the unique needs of small to medium-sized businesses and larger organizations alike.

Founded Year: 2009

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Teams, Microsoft 365, Zoom, Cisco, Poly +2 more

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Hawkins IT Solutions

Hawkins IT Solutions

Gold Coast, Queensland, Australia

We have over 20 years IT experience providing services to many industries including hospitality, education, healthcare, retail and construction. Our wide range of experience creates the perfect combination to support any customer in the Small and Medium Business market as well as for the home user. We do things differently, we realise your IT needs are different from the next persons. We work closely with our clients to find the best solution to fit their needs We believe that IT should work for you not create extra work for you to do. Let us take care of your IT needs. Give us a call on 0491 075 011

Founded Year: 2018

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Windows Server, VMware, Sophos Security +3 more

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HD IT

HD IT

Sydney, New South Wales, Australia

HD IT is an Australian Managed IT Services Provider based in Parramatta, focusing on delivering professional IT solutions for small to mid-sized businesses across the country. The company is dedicated to being responsive and committed to client success, acting as an extension of its clients' organizations. HD IT not only provides day-to-day IT support but also aligns technology with business goals to foster growth. The company offers a wide range of IT services, including helpdesk support, server and network management, advanced security solutions, backup and disaster recovery, VoIP services, and IT procurement. HD IT emphasizes proactive management with self-healing technologies and detailed reporting to enhance operational efficiency. They partner with leading technology vendors like Hewlett Packard Enterprise, Veeam, and Amazon to deliver scalable solutions. With a strong reputation for professionalism and thorough service, HD IT is a trusted partner for Australian SMBs looking to leverage technology for improved productivity and growth.

Founded Year: 2002

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud Computing, Virtualization, Cyber Security Technologies, Networking Technologies, Backup and Recovery Solutions +1 more

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Hewstone IT

Hewstone IT

Geelong, Victoria, Australia

Hewstone IT are committed to understanding our client's business, and customises each IT solution based on your individual needs. As a Hewstone IT customer you will see the value of investment on a daily basis, from our proactivity through to our dedicated network administration team, monthly service reports and on-going consultation and system improvements. Our team is like an extension of your team so whilst you manage your business, we'll manage the technology behind it. Hewstone IT provides computer support throughout Geelong, Melbourne, Ballarat, Warrnambool and the south western part of Victoria to a diverse client base. We work with companies either with or without an internal IT manager to design, implement, manage and monitor IT solutions that achieve your business goals, and deliver a clear return on investment. Our service offerings are comprehensive and include network infrastructure design and maintenance, application development, backup and disaster recovery and network auditing.

Founded Year: 1989

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, Cloud Platforms, Windows Server, Networking Technologies +1 more

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HeyTech

HeyTech

Hobart, Tasmania, Australia

HeyTech is a Managed IT Service provider based in Hobart, Tasmania. We provide a wide variety of Managed & On-Demand services for Businesses all around Australia including; Monitoring, Installation, Networking, Consulting & Hosting.

Founded Year: 2018

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure, Cloud computing platforms, Cybersecurity tools, Networking hardware and software

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Hotline IT

Hotline IT

Belrose, New South Wales, Australia

When other network support companies put you on hold, Hotline IT puts you first. Our world-class customer service and unique partnership approach are a step above the rest, with proactive, personalised network solutions that minimise downtime and maximise productivity. Hotline IT is ready with the support and expertise to keep you focused on running your business.

Founded Year: 1994

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), Windows Server, Cisco Networking, VMware Virtualization +2 more

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Huon IT

Huon IT

North Ryde, New South Wales, Australia

Huon IT is an Australian IT consultancy firm based in Frenchs Forest, established in 1989. With over 27 years of experience, the company specializes in strategic IT planning, managed IT services, project implementation, and cloud initiatives for a wide range of clients, including small, medium, and large organizations in both profit and non-profit sectors. The firm offers a variety of IT services, including proactive managed IT services, digital transformation support, advanced cybersecurity solutions, and tailored cloud services. Huon IT takes a consultative approach, focusing on understanding client challenges and providing customized recommendations and ongoing support to drive business growth through technology. Notable clients include ChildFund Australia and SV Partners, showcasing Huon IT's commitment to enhancing cybersecurity, user experience, and infrastructure efficiency. The company positions itself as a trusted partner in aligning IT strategies with business goals, delivering high-quality services and innovative solutions across Australia.

Founded Year: 1989

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Office 365, Windows Server, VMware, Cisco networking +2 more

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Hyperactive IT

Hyperactive IT

Sydney, New South Wales, Australia

Hyperactive IT is a service based company providing a wide range of IT services and solutions for small to medium businesses across the Greater Sydney Metropolitan area, throughout Australia and Globally. We are a diversified company which assists and collaborates with each of our Client's to determine IT needs to ensure they are provided with a customized service which improves and streamlines their IT infrastructure. We offers our Clients a fixed monthly price for IT Services. Our support services include 24/7 availability, with no added costs for travel and out of hours work. Hyperactive IT keeps your company's IT systems working smoothly so you can get on with running your business.

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure, Cisco, VMware, Sophos +3 more

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ICT Asyst

ICT Asyst

Burwood, Victoria, Australia

We are a family owned company which deliver a complete ICT solution for small to medium businesses.

Founded Year: 2017

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Windows Server, VMware, Cisco Networking +3 more

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ICT Business

ICT Business

Sydney, New South Wales, Australia

ICT Business Systems is an Australian business helping organisations make the best use of their information technology. ICT enables our clients to focus on their core business activities by supporting their IT needs and providing tailored solutions that meet their IT requirements. We are headquartered in Sydney and have business partners in all capital cities, allowing us to expand our support network to a national level. We service a large variety of customers across Australia and have the ability to provide proven solutions to rural and regional organisations. Our range of specialist industries includes private business, health and medical, local government, and not-for-profit. Our experts and technicians consistently bring our customers measurable service improvements by managing existing services and creating new service infrastructures. Our extensive capabilities and infrastructure enable us to enhance service efficiency whilst delivering quality and flexibility for our clients. ICT Business Systems has over 10 years of experience servicing long-term clients and an unwavering commitment to develop to best possible solutions for all of our customers. We encourage you to connect with us, we would love to hear from you: facebook.com/ictbusinesssytems twitter.com/ICTBusSystems

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, Microsoft 365, Virtualization, Cybersecurity Solutions, Network Security +1 more

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iCT Group Australia

iCT Group Australia

Parramatta, New South Wales, Australia

iCT Group Australia is a private Information Technology and Services company based in Surry Hills, New South Wales. Founded in 2009, it employs between 10 and 50 staff and generates approximately $10 million in annual revenue. The company is recognized as a Telstra Business Gold Partner, a Gold Microsoft Partner, and a Premier Cisco Partner, showcasing its strong affiliations with leading technology providers. The company specializes in a range of IT and communication technology solutions tailored to business needs. Their services include network solutions, managed IT services, cybersecurity, cloud solutions, and bespoke software development. iCT Group Australia focuses on delivering comprehensive, consultative services to small and medium-sized businesses, helping them optimize their IT infrastructure and enhance digital capabilities. The team emphasizes understanding client requirements to provide tailored solutions that align with strategic business outcomes.

Founded Year: 2009

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, Cisco, VMware, Citrix +5 more

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ICTechnology

ICTechnology

Chullora, New South Wales, Australia

ICTechnology is a Sydney-based company that specializes in managed IT services and innovative technology solutions. They focus on enhancing business efficiency, security, operational resilience, and growth for small to mid-sized businesses, particularly in the education and healthcare sectors. The company is recognized for its commitment to customer service, building lasting relationships, and providing responsive support to ensure clients' IT environments align with their business goals. Their range of services includes ongoing management of IT infrastructure, network engineering, technical support, cybersecurity solutions, and strategic IT planning. ICTechnology integrates leading vendor technologies into their offerings, allowing them to create customized IT programs tailored to client needs. The team consists of engineers, software developers, and support staff, all dedicated to addressing a variety of IT challenges with a customer-centric approach.

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud Computing, Networking Technologies, Data Storage Solutions, Virtualization

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ICTSpace

ICTSpace

Melbourne, Victoria, Australia

ICTSpace PTY LTD is a privately owned company. We are locally based in Preston, Victoria. Cost-Effective and Secure ICT Solutions for your Business Our Mission is to help businesses find the right ICT solutions. We work with you to design, build and manage a Cost Effective, Secure and Complaint ICT Solutions for your Business. We provide Remote and onsite support. We can also provide a fully managed ICT Support Solutions. Mobility : All our solutions are designed for mobility. You can securely access your data and phone calls from any device and from anywhere. We are your ICT partner with a shared vision! If you require any information or support, Please contact us on 03 9988 2100

Founded Year: 2016

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cyber Security Tools, Networking Hardware +1 more

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Imagine Now I.T

Imagine Now I.T

Maitland, New South Wales, Australia

Imagine Now I.T. offers outsourced managed services solutions to small businesses, and customized support solutions based on customer requirements and business functions. Founded in 1999, we have a broad range of expertise and highly experienced staff. Using cutting-edge technology, we supplement our staff's skill to provide the most efficient and effective technology support solutions to a wide range of SME's in the area, providing solutions based on their IT requirements to ensure the improved efficiency of their business. We encourage and value our client relationships as they are a key aspect to our successful working relationship.However, it's "IT Support with a personal touch". Imagine Now I.T. provides clients with an increasing number of services. We can offer you IT Consulting, Installation of equipment and software, Software support and training, IT partner &NBN Business Service Plans.

Founded Year: 1999

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Amazon Web Services (AWS), Office 365, Windows Server, VMware +2 more

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Impact ICT

Impact ICT

Mandurah, Western Australia, Australia

Impact ICT is a trusted Perth IT company, providing IT Support, Procurement, Cybersecurity Services, Governance, Compliance & Risk, and more. We specialise in serving the Not-for-profit and Community organisation sector, and our unwavering commitment is to assist businesses of all sizes in achieving their technology goals while prioritising their security. Security is of paramount importance to us at Impact. We fully comprehend the critical nature of safeguarding sensitive data and systems from cyber threats. To that end, we implement robust cybersecurity measures and stay abreast of the latest industry trends and best practices. Through proactive strategies, we strive to protect our clients' valuable assets and ensure uninterrupted business continuity. We understand the unique challenges faced by organisations in the not-for-profit and community sectors, this allows us to cater to their specific needs and requirements. Whether it's delivering dependable IT support, streamlining internal policies & processes, bolstering cybersecurity measures, or ensuring regulatory compliance, our team is dedicated to delivering exceptional solutions. Recognising the crucial role of technology in driving efficiency, innovation, and growth, our mission is to equip businesses, regardless of their size, with technological solutions that empower them to thrive in today's digital landscape. We take pride in providing personalised support and guidance to our clients, enabling them to make informed decisions about their technology investments. When you choose Impact ICT as your partner, you can expect a team of dedicated professionals who are passionate and are committed to cultivating long-term relationships with our clients, built on trust, transparency, and mutual success. Don't hesitate to reach out to Impact ICT today and allow us to assist you in navigating the intricate realm of technology, while providing the support and expertise necessary to achieve your goals securely.

Founded Year: 2020

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Virtualization, Network Infrastructure +1 more

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In4mative Tech Solutions

In4mative Tech Solutions

Young, New South Wales, Australia

We are a family run business in regional NSW servicing the Hilltops region & Beyond with all aspects of I.T including Managed Services, Data Backup Services, Web Design & Hosting, Cloud Solutions & Much More

Founded Year: 2018

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Office 365, Virtualization Technologies

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Incito Business Solutions

Incito Business Solutions

Springfield Lakes, Queensland, Australia

Incito is an IT Managed Services provider for large-scale businesses and ASX-listed companies based in Queensland, Australia. As an end-to-end IT provider, Incito helps companies in the APAC region manage the daily and evolving demands of business in the digital era with future-focused solutions. From network and cloud management to IT support and security, Incito protects a business's most critical assets and brings its entire IT picture into an optimised system. Backed by over 10 years of experience, Incito employs a responsive and customer-driven approach to drive success, from the infrastructure out. Our agile workforce are technology solutionists and natural improvers, known industry-wide for solving complex IT environments and revolutionising operations for clients. Phone: 1300 101 701 Email: info@incito.com.au

Founded Year: 2016

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), DevOps Tools, Artificial Intelligence, Machine Learning +3 more

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Infinitum

Infinitum

Perth, Western Australia, Australia

Established in 2016 in Geraldton WA. Infinitum Technologies is an expanding regional entity providing innovative solutions in the fast-moving IT landscape. We are focussed on individual, cost effective solutions for businesses large and small, private and government. We are aware of the security requirements and obligations of modern industry and build safeguards into our solutions. We run proven systems which allow us to provide complete project coverage and support in all areas through remote management, mobilisation and ground capabilities. Our established Company infrastructure allows us to offer solutions for any size business, as a fully managed service, partial service or specifically integrated with in-house IT departments. We pride ourselves on leading-edge industry engagement and professional development, ensuring we are offering the best use of latest industry developments.

Founded Year: 2016

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: NBN (National Broadband Network), VoIP (Voice over Internet Protocol), Cloud computing, Wireless networking, Fiber optic technology

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Infinity Cloud Australia

Infinity Cloud Australia

Melbourne, Victoria, Australia

"Elevating Businesses with Expert IT Managed Services Welcome to Infinity Cloud! We're your go-to IT Managed Services provider, dedicated to propelling your business forward in today's tech-driven world. 🔧 Tailored Solutions: We understand that your business is unique. Our team creates customized IT strategies that cater to your specific needs and objectives, because there's no one-size-fits-all approach here. 🌐 Seamless Technology: From enhancing network performance to fortifying cybersecurity, we ensure your digital framework is robust. Our proactive stance prevents disruptions and keeps productivity high. 💡 Staying Ahead: Tech evolves, and so do we. We're committed to bringing you the latest innovations that can give you a competitive edge, constantly keeping you in sync with the ever-changing tech landscape. 🤝 Your Reliable Partner: We're not just service providers; we're your allies. Think of us as an addition to your team, always ready to communicate and assist. Your IT setup remains strong and dependable. 📈 Fostering Growth: Our goal is your success. By simplifying processes, boosting security, and enabling scalability, we position you for sustainable growth in the digital age. Explore new possibilities with Infinity Cloud Australia. Let's shape your tech future, together. Connect with us today to embark on your enhanced IT journey. #EmpowerIT #InnovateWithUs #YourITPartner"

Founded Year: 2023

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Office 365, Cloud Infrastructure, Virtualization, Cybersecurity Technologies

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Infotech Management

Infotech Management

Albury, New South Wales, Australia

Infotech Management Services Pty Ltd (Infotech) is a fast growing Albury based IT management consultancy who have established themselves as a respected and successful organisation servicing SMEs across Eastern Australia.

Founded Year: 1994

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Office 365, VMware, Cisco, Sophos +1 more

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Inner Circle IT

Inner Circle IT

Perth, Western Australia, Australia

Inner Circle IT is your one-stop shop for all your technology needs. We're a managed IT service provider specializing in supporting small and medium-sized businesses. We provide the expertise and resources of a full IT department, without the overhead costs of hiring and managing in-house staff. Broad Range of Services We offer a wide range of services to meet your unique IT needs, including: Remote and on-site IT support Hardware and software repairs Network security solutions Data backup and recovery Cloud services Project management IT consulting We understand that technology can be complex, and we're here to help you navigate it all. Our friendly and knowledgeable staff is always available to answer your questions and provide support. Partner with Inner Circle IT and gain peace of mind knowing your IT is in good hands.

Founded Year: 2019

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Virtualization, Network Security, VoIP, Data Backup Technologies +2 more

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Innovint

Innovint

Wahroonga, New South Wales, Australia

Innovint is a IT managed services and solutions provider through Australia, Our main focus is to provide innovative, efficient and extensive solutions and managed services for businesses across Australia. At Innovint, we believe that the cloud offers a catalyst for change for businesses. Getting there however can be difficult, and that's where we come in. With our experts and IT consulting we will help you discover what you need to evolve your business. It is our job to work closely with you and understand your needs so we can help you transform your organisation with tailored IT solutions and devices. Our friendly and talented experts in planning, migration, technical deployment and responding to the ongoing support your needs.

Founded Year: 2018

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, Cloud Computing, Cybersecurity Tools, Virtualization +1 more

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Inspired Managed IT Services & Support Perth

Inspired Managed IT Services & Support Perth

Osborne Park, Western Australia, Australia

Inspired Managed IT Services & Support Perth is an IT company based in Osborne Park, Perth, established in 2016. The company specializes in providing managed IT services and support for small to medium-sized businesses with 25 to 200 employees. Their mission is to simplify IT infrastructure by offering clear, customer-centric solutions tailored to each client's needs. Inspired IT offers a comprehensive range of services, including proactive management of IT infrastructure, IT consulting, virtualization, Microsoft 365 and Teams support, and IT security. They partner with leading technology vendors like Microsoft, Webroot, and Veeam to deliver effective software and security solutions. The company serves various industries, including accounting, law, engineering, and construction, focusing on helping businesses maintain reliable and scalable IT systems. With a commitment to professionalism and client satisfaction, Inspired IT emphasizes a friendly and transparent approach, fostering long-term relationships with their clients. Their team is dedicated to managing technology challenges, allowing businesses to concentrate on their core activities.

Founded Year: 2016

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Dell EMC +1 more

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Integer IT

Integer IT

Port Macquarie, New South Wales, Australia

Integer IT is a Managed Service Provider focussed on supporting businesses in the Mid North Coast, NSW from our base in Port Macquarie. We specialise in supporting and protecting our client's IT environments utilising the latest technology and remote monitoring tools

Founded Year: 2005

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure, Amazon Web Services (AWS), Cisco, VMware +2 more

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IntegrateIT Australia

IntegrateIT Australia

Brisbane, Queensland, Australia

IntegrateIT Australia is a leading provider of IT Support and Consultation to business's within Australia. IntegrateIT Australia was founded with the intention to better provide IT services and solutions to companies that have not had the best IT support experience. IntegrateIT Australia has a great knowledge base of technical experience from working in a broad array of companies and industries. We provide our services through industry focused staff that are committed to providing you a high level of customer satisfaction and service level but at the same time delivering a personalised service. Our intent is to develop long term business relationships with our clients in which they can have both trust and faith in their IT provider. We strive to excel in this while providing a high level of technical support to our clients. We also have a great ‘word of mouth' reputation.

Founded Year: 2012

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure, Windows Server, Virtualization, Cloud computing +1 more

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Intellectual Technology & Communication

Intellectual Technology & Communication

Sydney, New South Wales, Australia

At IT&C, we are dedicated to simplifying your life through innovative technology solutions while prioritiing sustainability. As a trusted local partner, we specialise in providing comprehensive managed services that keep your business running efficiently with up-to-date technology, minimizing environmental impact. Our mission is centered on effective communication and understanding your needs, ensuring we speak your language. We proudly serve on Government and State education panels, underscoring our commitment to delivering quality solutions tailored to your specific requirements. With a team of dedicated technical experts, some boasting over 30 years of experience in IT systems management, we collaborate closely with major cloud platforms and select upstream partners. These partnerships are chosen not only for their best-in-class services but also for their strong environmental practices, aligning with our commitment to sustainability. By working with IT&C, you can expect personalised service, cutting-edge technology solutions, and a greener, more sustainable approach to IT. Let us simplify your technology needs so you can focus on what matters most—your business.

Founded Year: 2003

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure Cloud, VMware, Cisco, Sophos Security +3 more

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Intello I.T

Intello I.T

Sydney, New South Wales, Australia

Intello IT is among the best 24/7 IT support companies in Sydney covering all your IT support requirements. Get complete coverage from the best IT company Sydney and hear from experienced support agents the IT solutions your enterprise needs. Call us on 1300 127 487 to discuss your requirement. We provide: Best IT Support in Sydney Data Migration Plan IT Cloud Services IT Consulting 24/7 IT Support IT Support Sydney Managed IT Services Managed IT Support Computer Repair Sydney Cloud Migration Strategy Cloud Migration Process Migrating to the cloud Software support Migrating to the cloud Disaster Recovery

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), Microsoft 365, VMware, Cisco +4 more

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Interlinked

Interlinked

Sydney, New South Wales, Australia

THE INTERLINKED STORY Established in 2002, Interlinked is a leading and respected information technology solutions provider for businesses across Australia. We focus on delivering comprehensive and effective Managed Services across Cloud and Infrastructure, Network Solutions, Business Continuity, Unified Communications and Digital Consulting. Interlinked services a large client base across the public, private and not-for-profit sectors, providing tailored digital solutions as their trusted strategic partner. Our professional approach guarantees the best results for all clients, stemming from our combined years of experience and technical expertise. Our versatile team of industry specialists across all areas of IT, combined with key strategic acquisitions, have allowed us to maintain a high rate of organic growth throughout the years. These have led to the continual expansion on our expertise and increase in service offerings, ensuring all Interlinked clients have access to the latest business IT solutions. OUR VISION Interlinked will be the largest Managed Services Provider in the Australian mid-market. This will be achieved through consistently striving to deliver the best customer experience, making innovation a part of our DNA, and maintaining our agility. OUR MISSION We provide IT solutions that enable our clients to gain a competitive advantage. OUR PROMISE TO YOU Beneath all the technology lies the core value we deliver to our clients: our solutions free up financial and human resources and allow businesses to focus on their core operations and growth. The Interlinked client service model is built on concepts of personable service, innovation, teamwork, experience and ownership to ensure the quality of our service from concept through to delivery. If you are ready to empower your business with our comprehensive IT solutions, speak to us today on 1300 302 207 or send us a message. Tell us what you need and take advantage of our experience.

Founded Year: 2002

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Dell +3 more

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Interwise IT

Interwise IT

Beenleigh, Queensland, Australia

Interwise IT is a leading Australian owned and operated IT Service Provider with over 30 years of combined IT experience. Trusted by many small to medium businesses with sites throughout Australia. What sets us apart from our competitors is our dedication to customer satisfaction and cost-effective IT Services.

Founded Year: 2008

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, VoIP, Microsoft 365, Networking, Backup Solutions +1 more

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InTouch ICT

InTouch ICT

Sydney, New South Wales, Australia

Established in 2011, InTouch ICT is a Telstra accredited team servicing the local and international Telecommunications and IT requirements of clients ranging from SMB through to Enterprise Businesses. Leveraging the Telstra Business product suite and our strong vendor relationships the solutions we design and deploy, deliver increased operational visibility, process improvement and higher availability for our client's businesses. Accredited by the strongest brands in our industry, we are able to navigate our clients through what can often be a confusing myriad of options, to identify the solution most well suited to their business. Our vendor accreditation's include but aren't limited to: Cisco, Microsoft, HP, Ericsson LG, Avaya, Sophos, Cisco Meraki, Lifesize & Symantec.

Founded Year: 2011

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure, VMware, Amazon AWS, Cloud Computing +3 more

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InvictusX

InvictusX

Harrington Park, New South Wales, Australia

InvictusX provides businesses with full turnkey Technology Solutions. We are empowered to make a difference to business by providing the best service and solutions possible

Founded Year: 2018

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Virtualization, Cybersecurity Tools

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Invotec Solutions

Invotec Solutions

Melbourne, Victoria, Australia

Invotec Solutions was founded in 2000 with the mission to reinvent the technology landscape using a solutions-oriented approach, to raise the standard of IT protection in organisations Australia wide. We offer a wide-range of IT and Cloud based services to help combat the common challenge of keeping data, IP and network security secure. Invotec also offers strategic IT consulting to foster expansion, growth and product introduction plans for businesses across the Australian Government, corporate and education sectors. As network security is constantly under threat, Invotec prioritises helping SMEs identify the risks at hand and works closely with their clients to develop a unique and comprehensive tailored solution. To learn more about how we help you with your IT and security needs visit www.invotec.com.au.

Founded Year: 2000

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, VMware, Cisco, Dell EMC, Fortinet +1 more

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iQuest Consulting

iQuest Consulting

Perth, Western Australia, Australia

iQuest is a technology services company that has been established specifically to provide reliable, cost-effective, high quality service to small and medium businesses. We achieve this through the development of a strategically focused relationship with our clients — that is, a relationship which enables us to understand what you need to achieve your business goals.

Founded Year: 2003

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cybersecurity Tools, VoIP Technology +1 more

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IRIS IT

IRIS IT

Adelaide, South Australia, Australia

Welcome to IRIS IT! Looking for an IT partner that can help your business succeed in today's digital world? At IRIS IT our focus is on consistently delivering current, reliable, and relevant IT solutions and services to keep your business functioning. With over 30 years of expertise, this is accomplished through continuity in personalised service, listening to our clients' requirements, and understanding our clients' business IT infrastructure needs. IRIS IT provides IT consulting and strategy, infrastructure, managed services, support, and maintenance across a diverse range of industries, including but not limited to finance, retail, legal, travel, service providers, building and construction, not-for-profit, wine and manufacturing. OUR MISSION To identify IT requirements and provide technology solutions and support to empower Business for success. OUR VISION To be the most trusted partner and reliable provider of technology in South Australia by delivering technology and services that simply work. COMPANY Founded in 1992, IRIS IT services the increasing small business computing market by providing hardware, support and maintenance services. Over the years IRIS IT has invested significant resources to be able to offer current and relevant IT services to fulfill the ever-changing requirements of the fast-paced technology era. In early 2016 IRIS IT changed ownership and has undertaken a steady and positive transformation under new leadership. The focus now is to continue working with reputable technologies while evaluating emerging technologies and trends to introduce them to the client base once thoroughly assessed. Maintaining a fine balance between cutting edge and stability, the management team are determined to provide the valued clients of IRIS IT with the most reliable and cost-effective IT products and services to ensure IT business continuity and security.

Founded Year: 1992

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, Cybersecurity Technologies, Managed IT Services Platforms, Data Backup Technologies, Networking Equipment

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IT Awareness

IT Awareness

Sydney, New South Wales, Australia

We're an IT consulting and managed service provider. We transform small business to utilise modern technology to increase their efficiency and propel their business into the future. We focus on security to keep your business protected. We stay Proactive to keep you Protected and Productive. IT has transformed, today we manage security and everything IT related to your business infrastructure. We manage this for you so you can manage what you do best! Contact us now if you want to do more with technology.

Founded Year: 2018

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure Cloud, VMware, Cisco Networking, Sophos Security +1 more

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IT Force

IT Force

Perth, Western Australia, Australia

SR Force is professional software solution consulting firm headquartered in Brisbane, with locations in China and Singapore. At SR Force, we dedicate ourselves in delivering world class, result drive CRM solution to SMEs and corporations. Our clients range from successful home business to 500 fortune corporations. Our success stories span across multiple vertical industry including real estate developers and agents, manufacturing, education provider, water processing, IT, financial service, healthcare, retails, public sector and many more. Our primary focus is in designing, implementing, customizing and supporting CRM system to enable and drive business strategy. We have partnered with key open source companies to deliver results-orientated solution to our clients. Our approaches and solutions are driven by business needs, creating strong business and IT partnership.

Founded Year: 2006

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, AWS, VMware, Cisco +4 more

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IT Horizon

IT Horizon

Melbourne, Victoria, Australia

IT Horizon is an Information Technology business solution provider based out Melbourne,Australia. Our range of IT business solutions caters to clients at all stages of business. We help business's identify the right IT and business solutions and go on to set them all up. Setting up the IT infrastructure , recommending the correct platform applications (cloud/on-premise), integrating software solutions, cyber-security for business's are fundamental to IT Horizon. We keep in mind IT security, compliance, data sovereignty and excellent service/project delivery while carrying out all functions.

Founded Year: 2016

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, Cloud Computing, Virtualisation, Networking Technologies +1 more

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IT How To

IT How To

Geelong, Victoria, Australia

Business Advisory Managed IT Cloud Services IT Support Services I.T how to provides the ultimate peace of mind. Through our extensive experience and proven track record in IT management, business security, reliability. Our Vision Securing businesses across the globe today, tomorrow, and well into the future. Our Mission We are a close-knit team of experts in business and technology, delivering best-practice managed IT, cybersecurity solutions, and consulting for small to medium-sized businesses. We believe in close relationships and clear communication – we're straight shooters – with us you'll have full disclosure, always – and we have your best business interests in mind at every touchpoint. We bet you've never been that thrilled about your IT services, but with us, be prepared to be wowed!

Founded Year: 2005

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure, Windows Server, VMware, Cisco Networking +2 more

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IT Leaders

IT Leaders

Gold Coast, Queensland, Australia

IT Leaders is a leading Managed Service Provider (MSP) specialising in comprehensive IT solutions across Australia. We pride ourselves on empowering businesses with unparalleled managed services, communications solutions, and business connectivity options tailored to their unique needs. Services: - Managed IT Services   - Connect PBX and Connect Voice Communications Solutions   - Business Connectivity Solutions   - Project Management   - Security and Compliance Why Choose Us: At IT Leaders, we are more than just an MSP; we are your strategic technology partner. We understand the unique challenges that businesses face in today's rapidly evolving digital landscape. Our team of highly skilled professionals is dedicated to helping your business stay ahead with agile, reliable, and secure solutions. Our Promise: We are committed to delivering proactive, innovative, and dependable services that align with your business goals. Our approach is customer-centric, ensuring a seamless and responsive experience that allows you to focus on what matters most—your business. Contact Us: For a detailed consultation on how we can drive your business forward with our expert IT services, reach out to us at: Phone - 1300 381 584 Email - service@itleaders.com.au Follow Us: Stay connected and be the first to know about our latest offerings, insights, and updates. Follow IT Leaders for the cutting-edge solutions that your business deserves.

Founded Year: 2002

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Office 365, VMware, Cisco, Fortinet +2 more

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IT Services Brisbane

IT Services Brisbane

Brisbane, Queensland, Australia

What we offer IT Services Brisbane offers a wide range of IT Services tailored to your individual or business needs. Your task could be as simple as arranging an email address or as complicated as requiring ‘in-house' IT support. Our service pages list all the services that we offer: malware removal, SaaS services, data recovery, cloud based backup, VoIP Phone, and IT Solutions. If you can't find the service you're looking for in our service pages, call us for a no obligation discussion about how we can fulfil your IT service needs. Why Choose Us? Quality IT service companies that can deliver a superior service, every time, are truly a rare find! Many of our long-standing clients came to us because their previous provider, ‘gave up' on their problem. You won't get that from us. We believe in always providing you with options and a plan of what to do next. Reliability is the number one attribute that most clients are looking for in an IT services provider. Being on time, providing transparent costs, having clear communication at each step of the process, doing what we said we would…that's how simple it is to build a reputation of reliability in the industry. These are some of the many reasons our customers are happy with our service and refer their friends. Head over to our website to read about our superior service and what our clients think about us on our reviews page.

Founded Year: 2011

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud computing, VOIP, Network infrastructure, Data backup technologies, Cybersecurity tools

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IT Strategic

IT Strategic

Melbourne, Victoria, Australia

At IT Strategic, we specialise in making IT solutions feel more human. It's why we're the trusted cyber security and information technology partner for hundreds of businesses, not-for-profit organisations, government and startups across Melbourne, Hobart and Australia. We believe that all organisations should feel confident with technology. We make an effort to ensure our clients understand what we are suggesting whenever we make recommendations by avoiding and explaining jargon, buzzwords and other confusing terminology. Our services add value in the long term - not just in the moment.

Founded Year: 2004

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud computing, Microsoft 365, Microsoft Azure, Cybersecurity tools, Virtualization +2 more

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IT SUPPORT AU

IT SUPPORT AU

Melbourne, Victoria, Australia

Business IT Services: Managed IT Services (MSP) provider with focus on proactive IT Support Services and Microsoft solutions for all business. All round IT Services including servers, Microsoft 365 solutions, Azure Development, SharePoint Consultant, Digital marketing agency, Website Design Agency, Data backup and recovery solutions, Cybersecurity consultancy and Computer hardware support. Our aim is to lower your IT spend and advance your organization, business, firm and NFPs and empower employees with helpful IT support and IT solutions.

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Cloud Infrastructure, Virtualization, Network Security Technologies, Backup Technologies

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IT Support Guy Australia

IT Support Guy Australia

Bella Vista, New South Wales, Australia

We are leading IT support provider in Australia, committed to delivering exceptional solutions tailored to your business needs. Whether it's Managed It Service, network security or cloud computing, we have you covered. Our mission is to make IT support accessible and hassle-free. Our team of experts ensures smooth operations and seamless technology integration, empowering your business to thrive in the digital age. Trust us as your go-to IT support provider for all your technology needs. ✅Decade (10+) Year of Exp. ✅Top-Rated IT Support Provider Australia ✅100+ Successful projects ✅Team of 20+ Certified Experts Our Services: ➡️ Day To Day IT Support ➡️ Managed IT Services ➡️ IT Consulting / Recruitment ➡️ Server and Network Solution ➡️ IT Security and Cloud Computing ➡️ Virtualization Solution Contact Us Today for Reliable IT Support in Australia Email: sales@itsupportguy.au

Founded Year: 2016

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Windows Server, Cloud Platforms (Azure, AWS), Antivirus and Security Software +3 more

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IT Today

IT Today

Melbourne, Victoria, Australia

Established in 2001, IT Today specialises in the supply of quality IT products and services to SMEs, Government & Educational organisations. With your business concerns in mind, IT Today will tailor a cost effective and practical solution to meet your requirements. We deliver and install nationwide, and customers love our prompt and personal customer service.

Founded Year: 1991

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Office 365, Cloud Computing, Virtualization, Cybersecurity Tools +1 more

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IT Ventures

IT Ventures

Sydney, New South Wales, Australia

A Sydney based IT Consultancy and Services company, we build a roadmap that aligns your business objectives and future growth with an enterprise technology strategy. At IT Ventures, we specialize in Managed IT Services, Cyber Security, Cloud backup and Cloud services. IT Ventures delivers secure, reliable, efficient, and cost-effective IT solutions and services.

Founded Year: 2010

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure, Cisco Networking, VMware, Cloud Computing +1 more

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In-Depth Guide

Managed Service Providers in Australia

Finding the right managed service provider in Australia involves more than searching for a company that offers IT support. Businesses increasingly need technology partners that can manage cloud infrastructure, cybersecurity, networks, endpoints, backup, compliance, and day-to-day IT operations while helping them plan for future technology needs.

The Australian managed services market is evolving alongside cloud adoption, cybersecurity requirements, hybrid IT environments, and the growing use of AI. Current industry research shows that cloud managed services continue to expand in Australia, while security services remain a major area of demand. Gartner forecasts Australian information-security spending to exceed AU$7.5 billion in 2026, with security services alone expected to exceed AU$3.7 billion.

This guide helps businesses compare top MSP companies in Australia, understand the services they provide, and identify the factors that matter when selecting a managed service provider.

What Is a Managed Service Provider in Australia?

A managed service provider (MSP) is a technology company that manages IT systems and services for another organisation on an ongoing basis.

Depending on the agreement, an Australian MSP may provide:

  • Managed IT support

  • Helpdesk services

  • Network monitoring

  • Cloud management

  • Microsoft 365 administration

  • Cybersecurity

  • Endpoint management

  • Backup and disaster recovery

  • IT infrastructure management

  • Identity and access management

  • Compliance support

  • IT consulting and strategy

The Australian Cyber Security Centre's Information Security Manual specifically recognises managed service providers as organisations that may manage applications, authentication, backup, desktop, hosting, network, security and support services on behalf of customers. It also recommends organisations maintain a managed-service register and regularly assess the security of providers that have access to their systems or data.

That makes provider selection an important part of both IT management and cybersecurity governance.

Why Australian Businesses Use Managed IT Services

Australian businesses range from small professional-services firms to large enterprises operating across multiple states and territories. Their technology requirements can therefore be very different.

For many organisations, an MSP provides access to technical expertise without the cost and complexity of building a large internal IT department.

Proactive IT Support

Traditional break-fix support responds after something goes wrong. Managed IT services are designed around ongoing monitoring, maintenance, support, and prevention.

An MSP may monitor endpoints, networks, servers, cloud systems, backups, and security alerts to identify problems before they become major business disruptions.

Access to Specialist Expertise

A business may need expertise across Microsoft technologies, cloud platforms, networking, cybersecurity, backup, identity, and compliance.

Hiring a separate specialist for each area can be difficult for a small or mid-sized organisation. A managed service provider can provide access to a broader technical team through one service relationship.

Predictable IT Operations

Many MSPs use recurring service agreements that make technology spending easier to forecast.

However, businesses should always check what the monthly service includes. Projects, hardware, licensing, after-hours work, onsite support, and advanced cybersecurity services may be priced separately.

Managed IT Services Offered by Australian MSPs

The capabilities of MSP companies vary, so businesses should compare services against their own requirements rather than choosing a provider based solely on its position in a list.

Managed IT Support

Managed IT support typically covers employee technology issues, troubleshooting, system administration, device management, software problems, and remote assistance.

For organisations with distributed teams, support availability and escalation procedures should be evaluated carefully.

Cloud Managed Services

Cloud management is becoming increasingly important as Australian organisations operate across public cloud, private cloud, SaaS, and on-premises environments.

Australian cloud managed services revenue was estimated at about US$3.3 billion for 2026, with the market projected to grow through 2033. Security services were the largest revenue-generating type in 2025.

A cloud-focused MSP may help with:

  • Microsoft Azure

  • Amazon Web Services

  • Google Cloud

  • Microsoft 365

  • Cloud migration

  • Cloud security

  • Infrastructure monitoring

  • Cost optimisation

  • Backup and disaster recovery

Cybersecurity and Managed Security

Cybersecurity has become one of the most important areas when businesses evaluate managed service providers.

Gartner expects security services to remain the largest information-security spending segment in Australia in 2026, driven partly by the need for specialised security expertise and AI-related security capabilities.

Depending on the provider, managed security services may include:

  • Endpoint protection

  • Managed detection and response

  • Security monitoring

  • Email security

  • Vulnerability management

  • Identity security

  • Security awareness

  • Incident response

  • Security assessments

  • Compliance support

Businesses looking specifically for security-focused providers can also explore the cybersecurity MSP database.

Australian Cybersecurity and the Essential Eight

One of the most important entities businesses should understand when evaluating Australian MSPs is the Essential Eight.

The Australian Signals Directorate developed the Essential Eight as a baseline set of cybersecurity mitigation strategies designed to make it harder for attackers to compromise internet-connected IT networks. The maturity model provides four levels, from Maturity Level Zero through Maturity Level Three.

The eight mitigation strategies cover areas including:

  • Application control

  • Patching applications

  • Patching operating systems

  • Restricting administrative privileges

  • Multi-factor authentication

  • Restricting Microsoft Office macros

  • User application hardening

  • Regular backups

In June 2026, the Australian Signals Directorate also announced consultation around evolving the Essential Eight into a broader Essentials series intended to keep Australian cyber guidance aligned with changing technology and threat environments.

For this reason, businesses evaluating managed service providers in Australia should ask whether the MSP can help implement, monitor, assess, and maintain controls relevant to their security requirements.

Privacy and Data Protection Considerations

Australian businesses may also need to consider the Privacy Act 1988 and the Australian Privacy Principles when selecting an MSP.

The Office of the Australian Information Commissioner notes that many small businesses with annual turnover of $3 million or less are generally outside the Privacy Act, but important exceptions exist, including certain health-service providers, businesses trading in personal information, and organisations operating under Commonwealth contracts.

Businesses should therefore understand:

  • What information the MSP can access

  • Where customer data is stored

  • How privileged accounts are protected

  • How backups are secured

  • How incidents are reported

  • What happens when the contract ends

  • How data is returned or securely deleted

An MSP should be treated as part of the organisation's technology and risk environment, not simply as an outsourced helpdesk.

Top MSP Companies Across Australia

Australia's MSP market is distributed across several major technology and business centres.

Businesses can start with the Top MSP Companies directory and then narrow their search according to location, service requirements, company size, and industry.

Sydney MSP Companies

Sydney is one of Australia's largest business and technology centres, with demand for managed IT, cloud, cybersecurity, networking, and enterprise technology services.

Businesses searching for a provider in New South Wales can use the Sydney MSP directory to identify companies operating in the market.

Melbourne MSP Companies

Melbourne has a substantial ecosystem spanning technology, professional services, healthcare, financial services, education, and research.

The Melbourne MSP directory currently provides a location-specific starting point for businesses comparing managed service providers in the city. The directory includes providers offering managed IT, cybersecurity, cloud, networking, and related technology services.

Brisbane and Queensland

Queensland businesses can require a mix of remote managed IT services, onsite support, cloud management, cybersecurity, communications, and infrastructure services.

When selecting an MSP outside the largest metropolitan centres, businesses should confirm the provider's actual onsite coverage rather than assuming nationwide service availability means local engineering support.

Perth and Western Australia

Organisations in Western Australia can have additional requirements around remote operations, connectivity, cybersecurity, cloud infrastructure, and business continuity.

Companies with distributed sites should ask potential MSPs about monitoring coverage, onsite response, remote support, backup connectivity, and disaster recovery.

Adelaide, Canberra and Other Markets

Australian MSPs also serve organisations in Adelaide, Canberra, Hobart, Darwin, Newcastle, Gold Coast and other regional markets.

For businesses operating across multiple locations, a provider with national service coverage may be preferable to a purely local MSP. However, businesses should still verify the provider's actual service desk locations, onsite capabilities, response times, and escalation procedures.

How to Choose the Best MSP in Australia

There is no universal definition of the "best" MSP. A provider that works well for a 20-person professional-services firm may not be suitable for a regulated enterprise with hundreds of employees.

1. Define Your Technology Requirements

Start by documenting:

  • Number of users and devices

  • Current cloud platforms

  • Existing IT infrastructure

  • Cybersecurity requirements

  • Backup requirements

  • Compliance obligations

  • Support hours

  • Locations and offices

  • Internal IT capabilities

This allows businesses to compare MSP proposals on the same requirements.

2. Evaluate Cybersecurity Capabilities

Security should be assessed separately from basic IT support.

Ask whether the MSP provides:

  • MFA

  • Endpoint security

  • Privileged-access management

  • Security monitoring

  • Vulnerability management

  • Incident response

  • Backup protection

  • Security reporting

  • Essential Eight support

The Australian government guidance specifically recommends security assessments for managed service providers that have access to organisational systems and data.

3. Review SLA Commitments

A good service-level agreement should clearly define:

  • Priority levels

  • Response times

  • Escalation procedures

  • Support hours

  • After-hours support

  • Availability commitments

  • Reporting

  • Client responsibilities

Avoid comparing MSPs only on price without understanding the service levels attached to that price.

4. Check Technology Partnerships

Depending on your environment, relevant expertise may include Microsoft, Azure, AWS, Cisco, Fortinet, Sophos, CrowdStrike, SentinelOne, Datto/Kaseya, ConnectWise, or other platforms.

Vendor partnerships are useful signals, but they should be evaluated alongside actual technical experience and client outcomes.

5. Consider Industry Experience

An MSP supporting a healthcare organisation may have different expertise from one supporting a retail company or professional-services business.

Ask whether the provider has experience with your industry, applications, compliance requirements, and operational model.

MSP or MSSP: Which One Does Your Business Need?

A traditional MSP generally focuses on broader IT operations such as helpdesk, infrastructure, cloud, networking, devices, and backups.

An MSSP focuses more heavily on cybersecurity, which may include security monitoring, managed detection and response, SOC services, vulnerability management, and incident response.

The distinction is becoming less rigid because many Australian MSPs now include cybersecurity as part of their managed IT offering.

Businesses should therefore compare the actual services and security capabilities rather than relying only on the MSP or MSSP label.

If security is the primary requirement, businesses can also review the cybersecurity MSP database.

Managed IT Services for Australian Small Businesses

Small and mid-sized businesses can benefit from MSPs because they may not have the resources to maintain dedicated specialists for every technology function.

A single managed service provider may combine:

  • IT helpdesk

  • Device management

  • Microsoft 365 support

  • Network monitoring

  • Cloud administration

  • Backup

  • Cybersecurity

  • IT consulting

The key is choosing a service scope that matches the organisation's actual risk and technology requirements.

Businesses should not automatically choose the cheapest provider. A low-cost package may exclude important security, backup, onsite support, or strategic services.

How to Find an MSP Near You in Australia

Businesses searching for managed service providers near me should start by identifying the location where support is actually required.

For a company with one office, a local MSP may provide useful onsite support. For a business operating across several states, a national MSP with distributed engineering coverage may be more appropriate.

Use the MSP near me directory to start a location-based search, then compare providers according to:

  1. Services offered

  2. Local coverage

  3. Industry experience

  4. Cybersecurity capabilities

  5. SLA commitments

  6. Technology expertise

  7. Pricing and contract terms

  8. Client references

Compare Australian MSP Companies

The Australian MSP market includes large technology service providers, specialised cybersecurity firms, regional MSPs, and smaller providers focused on SMBs.

Rather than choosing a provider based only on a "top" label, businesses should create a shortlist based on their own requirements.

The MSP list can be used to research managed service providers, while the cloud MSP database can help businesses looking specifically for cloud-focused providers.

For businesses researching the wider managed IT landscape, the managed IT services guide provides additional context about common service models.

Frequently Asked Questions

What are the top MSP companies in Australia?

The Australian MSP market includes national providers, specialist cybersecurity companies, cloud-focused MSPs, and regional managed IT providers. The right provider depends on business size, location, technology environment, security requirements, and industry.

How do I find the best MSP near me in Australia?

Start by identifying your location and required services, then compare providers based on service coverage, cybersecurity capabilities, SLA commitments, industry experience, and client references. A location-specific MSP directory can help create an initial shortlist.

How much do managed IT services cost in Australia?

Managed IT pricing varies according to users, devices, services, support hours, infrastructure, security requirements, and contract terms. Businesses should request detailed proposals and compare what each provider includes rather than relying on a single advertised price.

What should I ask an Australian MSP about cybersecurity?

Ask how the provider handles MFA, privileged access, endpoint security, monitoring, backups, incident response, vulnerability management, and Essential Eight requirements. Also ask how the MSP itself protects access to your systems and data.

Can an Australian MSP help with the Essential Eight?

Many MSPs provide services that can support Essential Eight implementation and ongoing security management. Businesses should ask a prospective provider which maturity level it can support, how controls will be monitored, and what evidence or reporting it provides.

Find Managed Service Providers in Australia

Choosing an MSP is ultimately a technology, security, and business decision. The strongest provider for one organisation may not be the right choice for another.

Businesses should compare managed service providers based on their actual requirements, including IT support, cloud infrastructure, cybersecurity, compliance, response times, geographic coverage, and long-term technology strategy.

Use the Top MSP Companies directory to begin researching providers, then narrow the search by location and service requirements.

Whether you are searching for managed IT services, comparing managed service providers near you, or looking for a cybersecurity-focused technology partner, a structured evaluation can help you build a more relevant shortlist of Australian MSP companies.

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