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Top MSP Companies in Australia

Compare top MSP companies in Australia for managed IT, cybersecurity, cloud, and support services. Find trusted providers across Sydney, Melbourne, and more.

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Managed Service Providers in Australia

Comlink Solutions

Comlink Solutions

Sydney, New South Wales, Australia

Our core business objective is the provision of superior IT Services and Solutions to SME's (Small and Medium Enterprises) and corporate clients throughout Australia. Our team comprises of friendly, experienced and customer focused individuals who constantly strive to exceed our customers' expectations.

Founded Year: 2000

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, VoIP, Networking Infrastructure, Collaboration Tools, Cybersecurity Solutions

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Command I.T. Services

Command I.T. Services

Karratha, Western Australia, Australia

Command I.T. Services is a professional service provider company with offices in Perth, Karratha and Port Hedland specialising in IT solutions, advisory and support including Helpdesk, Wireless Networks, CCTV, Electronic Security Alarms, and Communications Infrastructure. Our mission is to be a trusted partner and advisor delivering premier quality business IT services, support and solutions. Command I.T. Services is a new kind of service provider. Our team consists of experienced people who align with our core values of integrity, simplicity and excellence whilst maintaining a devoted customer focus for quality business outcomes. To learn more contact us on 1300 466 866.

Founded Year: 2002

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cybersecurity Tools, Networking Hardware and Software

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Committo

Committo

Melbourne, Victoria, Australia

Committo is a boutique IT Services provider primarily located in Melbourne Australia. Specialising in Microsoft technology implementations and support, project management, business and strategy consulting. Through a vast network of trusted partners Committo is able to provide access to market leading Software, Hardware and Communications technologies.

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure Cloud, VMware, Cisco, Sophos Security +1 more

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Compago

Compago

Hobart, Tasmania, Australia

Compago Technologies mission is to create an intelligent business IT framework & partnership platform with our customers, one that will sustainably drive thier business into the future.

Founded Year: 2021

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Office 365, Windows Server, VMware, Cisco Networking +2 more

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Complete IT Management & Support

Complete IT Management & Support

Goonellabah, New South Wales, Australia

Complete IT is dedicated to great relationships and enterprise level IT management and support. We can completely manage your entire technology stack and it is what we love to do day in day out.

Founded Year: 2002

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Virtualization, Microsoft Azure, Office 365, VMware +3 more

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Computer Troubleshooters Melbourne

Computer Troubleshooters Melbourne

Melbourne, Victoria, Australia

Computer Troubleshooters Melbourne CBD expertise in computer repairs, data recovery, IT support. and network management has earned the trust of our clients as a professional & reliable technology partner, let us help you get the most from your technology.

Founded Year: 2007

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure, VMware, Cloud computing, Windows Server +1 more

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Computer Zen

Computer Zen

Brisbane, Queensland, Australia

We offer a wide range of Technology solutions to help your business operate more efficiently and profitably.

Founded Year: 2010

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Cloud Computing, Cybersecurity Technologies, Networking Hardware, Backup Solutions

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Computergate

Computergate

Melbourne, Victoria, Australia

Computergate Australia is an independent, quality driven, IT Service centric company that provides IT solutions & services. Through our network of business partners, IT professionals and recognised service partners we are able to provide a flexible and responsive National support offering. Computergate has a global network of partner organisations to offer services at all levels. Our goal is to further build upon and enhance areas of business that extend client support to offer unique, uncompromised customer service to our many loyal customers today and into the future, we put your business needs first. Our ‘Best Practice' approach ensures peace of mind that Computergate will simply be there when we say we will.

Founded Year: 2002

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, Google Workspace, VMware, Cisco +3 more

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Computerman

Computerman

Cairns, Queensland, Australia

Computerman IT is a Managed IT Service business specialising in SMEs. We are experts at securing, supporting, and supervising your data, network and cloud. Have you ever experienced anxiety around your IT Security? Can your business afford downtime due to unreliable IT systems? By engaging with Computerman you will have peace of mind and confidence that your technology will be stable, secure, and scalable. Best of all, you get access to a full-time tech team able to assist when you need it, on-site and remotely. Choosing Computerman equals choosing experience. With over 20 years in the industry, we have been around since computers had turbo buttons and the internet was accessed by the screech of a dial-up modem. Stop being curious, time to get serious, stress less about your IT, and reach out today!

Founded Year: 1999

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco Networking, HP Servers +2 more

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Computit

Computit

Brisbane, Queensland, Australia

Computit offers professional IT solution for all Business. Our service offerings are comprehensive and include server support and maintenance, network infrastructure design and maintenance, Hotspot WIFI installation, application development, backup and disaster recovery, offsite data storage, data security auditing, technical staff outsourcing, and building Security systems. The company was founded in the early 2009 with the goal of providing specialized technical assistance and services for corporate business. Since then we have helped hundreds of small to medium size business to improve their revenue though a better use of technology. We are among the best in the Industry because our staff is composed only by highly selected qualified expert engineers that bring their knowledge at customer service. We also partner with an extensive range of Information Technology experts who specialise in everything from network support, virus removal, software configuration, hardware maintenance, and special application development. Computit point of strength is saving small businesses money! We can completely support and maintain corporate networks so that you don't have to spend the time, resources, and money on hiring technical staff. Our workforce will respond to your IT needs 24 hours a day / 7 days a week to give your real full-time support!

Founded Year: 2009

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Windows Server, VMware, Lenovo +6 more

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Crawford IT

Crawford IT

Adelaide, South Australia, Australia

Crawford IT is a commercial IT company part of the Crawford Group of companies. Crawford IT was formed as a result of the increasing demand for specialist IT companies focused on Cloud. Our strengths are not only with Cloud transitions, but also with integrating your existing systems with the Cloud, even if that requires software development. Of course, we still offer the services of a traditional IT company included Managed Services, Helpdesk, Monitoring and Outsourcing. Our portfolio of customers has increased to include a range of industries, with a combination of traditional on-premise solutions and Cloud-enabled services.

Founded Year: 2017

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud computing, Cybersecurity technologies, Network infrastructure technologies

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Critical IT

Critical IT

Applecross, Western Australia, Australia

Boutique company providing tailored high quality solutions, advisory services, cyber security and managed services to Perth SMEs since 2009.

Founded Year: 2009

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure Cloud, Windows Server, VMware, Cisco Networking +2 more

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Crowd IT

Crowd IT

Melbourne, Victoria, Australia

Acquired in October 2020.

Founded Year: 2016

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud computing platforms, Virtualization technologies, Cybersecurity tools, Data analytics software, Network infrastructure

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CRT Network Solutions

CRT Network Solutions

Mooloolaba, Queensland, Australia

An IT support company based in Brisbane and the Sunshine Coast, we've been making our clients' lives easier for over 14 years by helping them take control of their technology and minimising their downtime. We know that there is nothing more annoying than a persistent, recurring issue, that keeps resurfacing – wasting your resources & time. Excellent communication skills are a core principal in our business. It's what sets us apart from the rest. We pride ourselves on thorough work that solves niggling issues the first time around. Our knowledgeable, friendly and thorough team provides a high level of service to our clients as soon as they need it. Our focus is to keep your IT systems operational and secure so that you can concentrate on achieving your business goals. Our mission is to provide the best possible IT support experience to our clients. We are always readily available to take your call. Our Services include but are not limited to IT Support, Server & Network Support, Hardware Supply, Software support, Office 365 setup and support, web design and SEO. We support all types of businesses such as legal, accounting, general business and the healthcare industry. Give us a call to see how we can support your business or medical practice.

Founded Year: 2006

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud Computing, Networking Hardware, Cybersecurity Tools, Virtualization, Data Backup Solutions

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CX IT Services

CX IT Services

Melbourne, Victoria, Australia

CX IT Services are the new guys on the block. Streamlining Australian businesses IT very neatly into a manageable and accessible place for you, leaving you with both complete ownership and peace of mind knowing your emails are backed up, your websites backed up and your computer is malware free. We manage your entire IT infrastructure. Talk to us today for a FREE IT audit.

Founded Year: 2019

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, Windows Server, VMware, Cisco Networking +3 more

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CXIT

CXIT

Yeppoon, Queensland, Australia

CXIT provides IT support, sales and solutions for small and medium size business in the Rockhampton and Yeppoon Area.

Founded Year: 2018

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cisco, Microsoft Azure, Amazon Web Services (AWS), VMware, Fortinet +3 more

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CyberGuru

CyberGuru

Brisbane, Queensland, Australia

Business Without Interruptionâ„¢ Partnering with CyberGuru means you can benefit from our extensive experience, industry-leading tools and technologies, and our unwavering commitment to excellence.

Founded Year: 1997

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure, Cloud Computing, Cyber Security Tools, Networking Technologies +1 more

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CyberNIQ

CyberNIQ

Perth, Western Australia, Australia

CyberNIQ is an Australian-owned cybersecurity and managed IT services company located in Perth, Western Australia. Founded in 2024, it is a small enterprise with a dedicated team focused on protecting businesses from cyber threats. The company emphasizes personalized solutions tailored to the specific needs of its clients, ensuring careful attention to their IT and cybersecurity requirements. CyberNIQ positions itself as a community-oriented partner, committed to understanding the unique business landscape of Western Australia. The leadership team includes CEO Hoang, who brings expertise in commerce and technology, and Huu, a cybersecurity expert specializing in Security Information and Event Management (SIEM). The company offers managed IT services and cybersecurity solutions designed to enhance clients' cybersecurity posture and IT operations, covering areas such as threat protection and security monitoring. CyberNIQ collaborates with major IT distributors to provide advanced hardware and software solutions tailored to client needs.

Founded Year: 2024

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure, Amazon Web Services (AWS), Windows Server, VMware +1 more

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CyberPro

CyberPro

Sydney, New South Wales, Australia

We work with Australian small & medium sized businesses, all day, every day. We are a team of dedicated I.T. specialists proficient in a wide variety of computer and networking products and services

Founded Year: 1993

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud computing, Microsoft 365, Cybersecurity software, Networking hardware and software, Data backup solutions

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CYONIC I.T. Professionals

CYONIC I.T. Professionals

Sunshine Coast, Queensland, Australia

WHO WE ARE At Cyonic IT, we understand that IT is the cornerstone of the way in which business work, our job is to provide confidence We are your local IT Professionals here to help ensure your Information Technology is secure so you can get on with doing what you do best. and continuity so that you can work in a safe and secure environment, maximizing your productivity and profitability. We focus on reducing unnecessary downtime and of course protecting you from unknown cyber threats whilst guiding you toward best practices that you can implement easily into your business. We offer a full range of IT services focused on maintaining your hardware, software and general IT infrastructure safeguarding against downtime, making sure you have the competitive edge and aligning you for success. OUR APPROACH We understand that you might not always know what you need or whom to trust in an online world. At Cyonic IT, we simplify our geek speak in ways that are easily understood. Making sure we understand what you need is essential to providing the best possible and most sound advice and we pride ourselves in knowing what optimizations would most benefit your business.

Founded Year: 2006

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), Microsoft 365, VMware, Cisco Networks +3 more

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Datcom Cloud

Datcom Cloud

Sydney, New South Wales, Australia

Minimise the risk of a cybersecurity incident. Accelerate the time it takes to detect and respond to threats. And optimise the cost of securing your organisation. By leaving cybersecurity in the experienced hands of Datcom's experts. Datcom is Australia's leading full-service managed cybersecurity services provider. Since 1997, we've been the trusted partner of our nation's most esteemed organisations across a diverse range of industries. We understand that in today's ever-evolving technological landscape, businesses need to stay ahead of opportunities and risks. That's why we're constantly watching, learning, adapting, and preparing to better serve our clients. Our full suite of cybersecurity services has been designed to complement your business, whether it's removing the complexity and costs of managing everything in-house or identifying and addressing your most problematic cybersecurity gaps. You deserve more than just day-to-day cybersecurity management, which is why we give you the strategic direction you need to implement the right systems for your business growth. We believe every technology piece matters, and we help draw insights from data to build resilient infrastructure. Datcom's highly experienced certified experts provide you with the right combination of in-person and remote assistance to ensure your organisation remains protected. Our quality-endorsed approach uses the best in security automation, allowing our security analysts to dig deep into your systems to uncover any critical security weaknesses that could expose your organisation to new and emerging threats. With Datcom as your partner, you can be confident in your investments, with the knowledge that your systems can grow with you. Our mantra, "Always Ready," reflects our proactive approach to helping organisations grow securely into the future. We're excited to support you on your journey towards cyber resilience.

Founded Year: 1997

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: cloud computing, network security, virtualization, data storage solutions, remote monitoring and management +1 more

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Dave IT

Dave IT

Melbourne, Victoria, Australia

Trusted IT services provider for Enterprise, SMB and Education

Founded Year: 2015

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cybersecurity Technologies, Virtualization +3 more

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Defy IT

Defy IT

Indooroopilly, Queensland, Australia

Defy Expensive IT: IT Management the way it should be! Defy IT isn't your typical Brisbane IT support provider. Technology isn't what drives us. Unleashing potential, defying expensive trends and adding network resilience is what drives us. At Defy IT, we are small businesses that are sick of mediocre, expensive and slow IT Support. Our core mission is to empower small businesses with seamless, reliable IT services that defy the ordinary. We believe that technology should be an enabler, not a barrier, and with Defy IT, we're more equipped than ever to help you defy the challenges of modern IT. Cyber security is not a choice anymore, it is vital to keeping the doors of your firm open!

Founded Year: 2022

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cisco Networking, VMware Virtualization, Microsoft Azure, Microsoft 365, Amazon Web Services (AWS) +3 more

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Degtech Computer

Degtech Computer

Melbourne, Victoria, Australia

We are passionate about providing the best Backup Solution to Small to Medium Business. Over the past 14 years Degtech has been involved in many business Setups and Implementations of their Hardware solutions, and has found that Business Continuity was probably last thing on the minds of Business owners. At Degtech Computer Services we have created Business Continuity and Disaster Recovery as the forefront thought when running your business. Whether it be Windows Server, Exchange Server, SQL Server, Data Server, Cloud Server (AWS / Azure), Office 365, Domain Controller, Point of Sale Equipment (POS), EFTPOS, or Just a small office accounts computer, all business needs to think about the Rainy-Day Scenario. Some of the Top Reasons a Disaster can hit your business are "Unexpected Updates" on your system which Corrupts Data, "Fire or Explosion", "Power Outages", and the most caused reason is "Human Error"!! Degtechs Backup and Disaster Solution Recovers your Business within minutes not hours or days, Saving your Business tens of thousands of dollars in lost productivity. We are Proud of what we have accomplished servicing our clients and believe that Degtech will only grow bigger and better moving forward.

Founded Year: 2005

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft 365, Azure Cloud, VMware, Cisco Networking, Sophos Security +2 more

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Digital

Digital

Gold Coast, Queensland, Australia

Digital O2, a total IT service provider, offers cutting-edge solutions for the SMB segment. We specialise in Professional Services (Accounting, Legal, Wealth Management and Medical) We have been catering for various clients in these segment for more than a decade. Our services range from Custom Application Services, Package Implementation Services to Infrastructure Services on a multi tier platform which includes Analysis, Development and Deployment. Our verticals comprise of almost the entire spectrum of Small and Medium Business Segments. We adopt best industry practices and incorporate proven strategies to enhance your business. Our team of domain and technology experts and unmatched expertise make us the right choice for all your technology needs. •Our engineers are professional, polite and knowledgeable and get the job done. •We aim to educate wherever possible and always aim to put things in a language that is easily digested (regardless of your level of expertise in technology). •You can be assured of impartial advice. We are not salesman, we are simply passionate about technology. •We will work with you to make maximum use of your existing hardware warranties. We have relationships with most hardware vendors and can often achieve faster turn-arounds on your claims. •We value, listen and respond to feedback and strive to achieve 100% customer satisfaction

Founded Year: 2008

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Technologies, Cybersecurity Solutions, Data Backup Technologies

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Digital Dexterity

Digital Dexterity

Rockhampton, Queensland, Australia

Digital Dexterity are a fast-growing technology company, regionally based but with a national outlook. We specialise in providing support, advice, procurement and project services across all business sectors. With a focus on managed services, our goal is to improve customer outcomes through advanced monitoring, reporting and support services that create security and stability across your technology landscape. We know that teams work better inside dynamic collaborative workplaces, and we work with our clients to improve productivity and implement goal-driven change. Our local team of technology specialists are led by industry veterans with experience in state government and resource sectors. The team cover a wide skillset from level 1 desktop support through to network and security experts. We don't stand still, our company wide commitment to training and self-improvement keeps our team sharpening their skills and learning new ones. All skill levels are available for back-fill and short-term contracts to provide resource continuity. Digital Dexterity provide resolutions to all modern business issues. Our comprehensive support services are complemented by partnerships with major suppliers and brands of hardware and software solutions. We are cloud solution specialists and can advise, plan and execute projects which bring huge benefits to user mobility, security and team collaboration. The growing threat of cybercrime has led Digital Dexterity to concentrate on solutions that protect vulnerable systems from the chaos that successful attacks can bring. Our multi-thread approach is designed to control and defend against external and internal threats to your business. Our success is built from our commitment to customer outcomes. We work alongside you to learn what it is you do and how you do it. This understanding leads to better support from us and better results for you.

Founded Year: 2014

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Power BI, SharePoint, SQL Server +4 more

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Digital Leaders

Digital Leaders

Mermaid Beach, Queensland, Australia

With over two decades of experience in implementing, troubleshooting and designing IT solutions, Digital Leaders brings this experience to its clients to help them manage and run their own IT infrastructure in close partnership with us.

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, Windows Servers, Virtualization Technologies, Cloud Computing +1 more

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Digital Medical Systems IT

Digital Medical Systems IT

Melbourne, Victoria, Australia

Since 1989 Digital Medical Systems (DMS IT) have been providing IT support and services to the primary health sector in Melbourne. We work with industry bodies and leading medical tech vendors to ensure we provide you with the most up to date industry best practices and technologies. We provide full managed it services, hardware & software, medical practice accreditation, hosting & cloud solutions, data protection and disaster recovery to the medical industry.

Founded Year: 1989

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Cloud Computing, Virtualization, Cybersecurity technologies, Backup Solutions

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Discover IT Services

Discover IT Services

Scoresby, Victoria, Australia

Discover is a full service IT Support Services business that has been operating since 2001 with a simple mission: to keep your IT equipment up-to-date and running smoothly at the fraction of the cost of employing your own internal IT staff. Based in Mount Waverley, Melbourne we provide our local, national and international clients a level of service that is second to none. Our aim is to identify problem areas before they hurt you and make sound needs-based recommendations on your IT requirements. We offer a troubleshooting service you can rely on and deliver onsite and remote user support, such as phone and online support that includes remote control of your PCs and Servers. The team at Discover has an in-depth knowledge and experience with software and hardware and network infrastructure which encompasses an extensive range of applications. The investment we've made in the best people and the best consulting tools available, allows us to provide a level of service and support normally only available to very large companies. Our relationship with large companies such as DELL, HP, Microsoft, and Cisco to name a few allow us to evaluate the newest solutions before they are on the market. This gives us the competitive advantage of helping to develop the next solution your office will be using. Giving you the peace of mind that you ARE working with the experts! We make it possible for small and medium size businesses (SMB's) to have a real, fulltime I.T. department with service ticketing, project management, a limited budget, 24×7 monitoring and automated security patching of computer systems. And we do it for less than what most companies are paying for "a computer guy." Our suite of solutions do not stop with only managing your systems, we can also provide a total IT package where we provide the hardware and software needed to run your business plus world class support for a low monthly fee.

Founded Year: 2001

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cybersecurity Tools, Cloud Infrastructure, Data Analytics +1 more

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Dorchester IT

Dorchester IT

Sydney, New South Wales, Australia

IT SUPPORT AND TECHNOLOGY SOLUTIONS FOR BUSINESS. At Dorchester IT, our consultants have worked in businesses – they've been on your side of the table – and understand your challenges and competing priorities. It means we are responsive and dynamic problem-solvers who execute fast. Because technology is there to make business simpler, faster and easier, not slow it down. And we work proactively to minimise your IT costs. We operate in the way that best suits you. From being your outsourced IT department, to working directly with your internal IT people in any capacity you want. From oversight and guidance, to an extra pair of hands. Pivotal to our success has been our commitment to our core principles. - Invest in Relationships - Cost effective solutions - Depth of expertise - Breadth of experience - Honest open & transparent We have a team of 15 consultants, each an expert in their field. With the best mix of cutting-edge youth and wise older heads, we are here to serve you.

Founded Year: 1989

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud Computing, Microsoft 365, Cyber Security Tools, Backup Solutions, Networking Technologies

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Driven Digitally

Driven Digitally

Blaxland, New South Wales, Australia

Driven Digitally delivers solutions that simplify integration with the transforming Digital Economy and allow stakeholders to embrace challenges arising from the Digital Revolution that is constantly changing and sweeping the world, digitising societies. As a business we help simplify processes and drive digital change in the Workplace, Learning Space and the Home. We have packages available for Government, Business Start Ups , Small Businesses and for Primary and Secondary Schools. We offer solutions around Professional Development, STEM, Collaboration, Digital Signage, BYOD, Startup R&D and Concept Validation, System Integration, Cloud and Process Outsourcing.

Founded Year: 2017

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Office 365, SharePoint, Power BI, Azure DevOps +2 more

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DSP IT Solutions

DSP IT Solutions

Melbourne, Victoria, Australia

Have you ever dealt with an IT company that is hyper-responsive and does not talk in a language you don't understand? Well look no further, DSP IT Solutions is the organisation that can help you! We specialise in IT support and solutions that allow you to do more with less, for Allied Health, Construction and Non-Profit organisations in the south-east area of Melbourne In business since 1995, we know what you need and realise that it is not a one size fits all approach. We know your biggest concerns are maximising your IT spend, increasing employee productivity and reducing downtime, which is why we are committed to working with you to introduce solutions and support that will ease the pain. If you want to… - Make sure your business is protected in these uncertain times. - Leverage Office 365 and the Cloud to allow employees to plan, communicate, execute and deliver. - Have an IT support desk that your staff can call on - Review your telecommunications to make sure you have access to the latest technology, providing your employees with seamless communications. We can help! Here's how to get in touch. Call: (03) 9001 0817 Email: sales@dspit.com.au Send us a message on here! OR get your FREE CEO's guide to IT Support at https://www.dspit.com.au/report-facebook/ Heres what others have to say about DSP Electronics... "Excellent company to work with, very efficient, prompt and friendly people…………" Damien and his team work tirelessly to keep our IT current and up to date and all within a very affordable price. We would definitely recommend anyone looking for IT support to contact DSP Electronics and let them work out a solution for you. Terri Carroll CEO MiLife Victoria

Founded Year: 1995

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Computing, Microsoft Azure, Cybersecurity Solutions, Network Security, Backup Technologies

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Eaglecrest

Eaglecrest

Launceston, Tasmania, Australia

Technology Solutions Provider. At Eaglecrest, we use our know-how of all things tech, to help our clients navigate the complexities that Technology can create. We're here to make you free to do, create, explore, work, connect and retreat so you can get the most out of your time and not be held back by geography, time or technology. If you want market-leading IT support that regularly asks: • Can we make the Compliance process easier to navigate through understanding? • Can we make it easier to use? • Can we make it more efficient? • Can we make your IT systems and infrastructure add value to your organisation?

Founded Year: 1992

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Amazon Web Services (AWS), VMware, Barracuda +1 more

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easyIT

easyIT

Melbourne, Victoria, Australia

easyIT - We help your business use IT to increase productivity and maximise profitability throughout Melbourne and Ballarat. We specialise in small-medium sized organisations with between 10-200 people. We pride ourselves on industry-leading response times. We don't just fix IT. We use IT to solve business challenges. We streamline IT into the DNA of a business so that it functions as a native part of the organisation – not just a tech add-on. Our customer base is largely made up of small and medium-size enterprises from across more than two dozen industries. Our clients rely on us to help them use technology to meet a range of varying strategic objectives in addition to meeting compliance and regulatory requirements around security, data privacy and a range of other IT-related matters. You've got nothing to lose - talk to easyIT, book in your FREE IT Audit* on site at your business. One of our experienced staff will spend time with you to understand exactly what your business needs. We solve business problems using IT services - making you more productive, earning you more profits and saving you time and stress. Need assistance? Call us on 1300-EASY-IT (1300-3279-48) or mail us on info@easyit.com.au today!

Founded Year: 2003

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Cloud Computing, VoIP Technology, Networking Hardware, Cybersecurity Tools +1 more

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Eclipse Technology Services Australia

Eclipse Technology Services Australia

Sydney, New South Wales, Australia

Now selling pfSense security appliances online! https://erp.etsau.com/shop Founded in 2003, Eclipse Technology Services Australia is a team of proven IT professionals dedicated to provide our clients with the best possible service experience in Sydney, Central Coast, Newcastle, Port Macquarie, Mid North Coast and Coffs Harbour. We are local and deliver IT support services to clients who expect quality; and we make their IT systems our responsibility, supporting their businesses as an integral part of their business.

Founded Year: 2003

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud computing, Virtualization, Networking infrastructure, Cybersecurity tools, Data center management +1 more

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eManaged

eManaged

Mildura, Victoria, Australia

eManaged stands as a steadfast ally in guiding our clients towards success by harnessing the full potential of technology. Our expertise extends beyond conventional IT services; we are trusted advisors who provide comprehensive solutions in cybersecurity, risk assessments, risk mitigation, and cloud backup. We take proactive measures to safeguard businesses from potential threats while concurrently enabling our clients to reach their goals. Through seamless technology implementation and usage, we ensure that our clients not only thrive but also remain resilient in the face of evolving challenges. At eManaged, we are more than just technology experts; we are your business partners and the architects of progress, dedicated to enhancing the growth and security for every client we serve.

Founded Year: 2015

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Amazon Web Services (AWS), VMware, Sophos +3 more

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empower ICT

empower ICT

Perth, Western Australia, Australia

For over a decade, empower ICT is offering technological solutions to its clients in Western Australia and proudly became part of the Business ICT Group in late 2019. This development enables our clients to experience the Group's combined capability backed up by robust partnerships and access to the latest technology in IT & Telecommunications. We support a diverse range of clients spanning industries such as Education, Aviation, Real Estate, Mining and Professional services. We have a team of highly experienced IT professionals who has the know-how and skills to address the constantly changing technology landscape. Our team approaches with the goal of earning your trust and becoming your go-to technology partner. We follow a culture that is based on teamwork with a passion for problem-solving. As your trusted technological partner, we believe in staying on top of technology developments to ensure we can always offer you the latest solutions in the field of hosted telephony, customized cloud solutions, mobile device management, network security, remote and onsite IT support and holistic Managed IT services. Our IT solutions will work towards getting a reliable technology set up for you that is futuristic and cost-reducing. What really makes our services special is that they add value to your core business. Our Services • IT support • Mobile management • Security • Managed Hybrid IT, Cloud & Infrastructure • Cloud Services • Digital Workplace services • Voice, Internet and Unified communication Find out how we can empower your business. Call us at 1300 850 210 or email helpdesk@empowerict.com.au

Founded Year: 2010

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cybersecurity Technologies, Networking Hardware and Software

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Empower IT Solutions

Empower IT Solutions

Parramatta, New South Wales, Australia

Empower IT Solutions is an Australian IT services company based in Parramatta, with over 15 years of experience since its founding in 2004. The company specializes in managed IT services, cloud computing, mobile device management, and software services, focusing on supporting small and medium-sized enterprises (SMBs and SMEs). Empower IT Solutions acts as an extension of its clients' businesses, providing a dedicated technical team that ensures security and operational continuity. The company offers comprehensive IT support, cloud solutions for flexibility, mobile device management for security, and tailored software services. Additionally, it provides cybersecurity consulting to protect business data and infrastructure. Recognized as a top managed service provider in Australia for 2025 by Cloudtango, Empower IT Solutions emphasizes customer satisfaction and service quality. The company serves a diverse range of clients, including educational institutions like Alpha Omega Education, enhancing their customer experience and records management. Empower IT Solutions is committed to delivering reliable IT support and strategic technology guidance to help businesses grow and operate efficiently.

Founded Year: 2004

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, HP +5 more

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Enablis

Enablis

Sydney, New South Wales, Australia

Enablis Pty Ltd is an Australian IT services company based in Sydney, established in 2006. The company specializes in secure, managed network and security services designed for mid-sized organizations looking to grow. With over 18 years of experience, Enablis focuses on creating connectivity and security solutions that enhance business agility and scalability. The company offers a comprehensive range of services, including managed network and security services, cloud solutions, VoIP and unified communications, and colocation services. Enablis is recognized as one of Australia’s few certified SASE specialists, providing secure access to applications and the internet. Their partnerships with leading technology providers like Palo Alto Networks and CrowdStrike enable them to deliver advanced cybersecurity solutions tailored to client needs. Enablis values long-term client relationships and emphasizes collaboration and expert advice. Their commitment to innovation and customer-centric service positions them as a trusted partner in the Australian IT services landscape.

Founded Year: 2006

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud Computing, Cybersecurity Tools, Networking Hardware +1 more

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Epic I.T

Epic I.T

Perth, Western Australia, Australia

Epic IT delivers robust managed IT and cybersecurity services, including proactive threat detection, penetration testing, and comprehensive training. Protect your data, ensure compliance, and build a resilient security posture with Epic IT. Advanced Cybersecurity Services: * Threat Intelligence & Analysis (Australian focus) * Security Architecture & Design (Local threat landscape) * Vulnerability Management Programs * Security Information and Event Management (SIEM) * Incident Response Planning & Execution (Australian regulations) * Data Loss Prevention (DLP) (Data sovereignty & privacy) * Cloud Security Solutions * Security Awareness Training (Advanced, local context) Essential Eight Alignment: * Application Control * Patch Applications * Configure Microsoft Office Macro Settings * User Application Hardening * Restrict Administrative Privileges * Patch Operating Systems * Multi-Factor Authentication (MFA) * Regular Backups

Founded Year: 2006

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Cloud computing, Microsoft Azure, Microsoft 365, Virtualization, Cybersecurity tools

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Essential IT Group

Essential IT Group

Caringbah, New South Wales, Australia

Essential IT was founded in 2009 and since that time we have been focused on providing expert on-site and remote technology assistance, to our clients. Our service is Competitive, Reliable and Quality driven and our priority is always our clients. Essential IT technicians are experienced, qualified professionals. Our aim is to become your trusted consultant, fitting your project requirements and budget. We guarantee to provide an honest and understandable service for all of your IT needs, including sales and support. We can assist with your entire technology requirements. At Essential IT we listen to our clients and provide suitable recommendations based on their needs, not tell them what they should do. We don't use complicated jargon to sound important or confuse our clients, we provide simple, understandable assistance.

Founded Year: 2009

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Fortinet +1 more

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eStorm Australia

eStorm Australia

Brisbane, Queensland, Australia

eStorm Australia is an MSP driving the growth of businesses across Australia and NZ. We live and breathe technology, and we back our Managed IT Services up with one simple mantra: Get. Things. Done. This mantra combined with our industry-leading technology, qualified experts, and award-winning service, means our IT solutions can take businesses from where they are to where they need to be. Whether you're an SMB looking for reliable IT support, an enterprise-level corporation in need of a cyber security watchdog, or an education institution requiring supplemental IT services for your inhouse team, you can rest assured that eStorm will always have your back. Why settle for good Managed IT Services when you can have great? Here's a peek at what makes eStorm Australia great: 🔹 Recognised in Cloudtango's top 50 MSPs in Australia (top 10 in Brisbane) 🔹 Certified Microsoft Gold Partner 🔹 Certified Apple Solutions Expert and Authorised Apple Reseller 🔹 Over 15 years' experience in the technology industry 🔹 24/7 IT support and monitoring 🔹 Service that is fast, friendly, and frustration-free eStorm's IT masterminds are the best in the industry, with extensive experience in: ✔ Cyber security strategies and mitigation ✔ Onsite and remote IT support ✔ Cloud computing ✔ Hardware and software procurement ✔ Business internet solutions ✔ Data management and protection Learn more about how eStorm Australia can take charge of your IT, so that you can take care of your business: www.estorm.com.au Or contact one of our IT solution experts: Email: sales@estorm.com.au Phone: 1300 378 676

Founded Year: 2002

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Microsoft Azure, Office 365, VMware, Cisco Networking, Fortinet Security +3 more

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Excellence IT

Excellence IT

Scoresby, Victoria, Australia

Excellence IT is an Australian managed IT services company based in Wantirna, Victoria. The company focuses on enhancing business performance through optimized cloud solutions and comprehensive IT management. With a dedicated team, Excellence IT prioritizes understanding client needs and delivering proactive support to ensure seamless integration of IT systems. The company specializes in transforming, securing, and maintaining IT environments for businesses. Their services include managed IT support, project services, IT strategy consulting, cloud solutions optimization, and cybersecurity services. Excellence IT also offers centralized IT performance tracking for better visibility and control. They serve organizations across Australia, particularly small to medium-sized enterprises seeking to elevate their IT capabilities and achieve operational excellence. Excellence IT is recognized for its commitment to proactive IT management and customer-centric solutions, positioning itself as a trusted partner for businesses looking to leverage technology for growth.

Founded Year: 2006

Company Size: 10 - 20 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, VMware, Cisco, Dell +2 more

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External IT

External IT

Mysterton, Queensland, Australia

At External IT we become your internal IT support team. If you need us we are there! Our technicians keep up-to-date with the latest technology developments plus we have personality. Bonus! To get all techy for a moment, we: ✓ improve the stability and reliability of your infrastructure ✓ use optimal hardware and software solutions ✓ provide managed services that help your business run more effectively ✓ implement proactive monitoring tactics to ensure your systems are functioning Simply, we do what we do best, enabling you to focus on your business and what you do best.

Founded Year: 2012

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft 365, Azure, Google Workspace, VMware, Cisco +4 more

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EzyNode

EzyNode

Sydney, New South Wales, Australia

Ezynode IT Solutions is one of the best and leading Managed Service Provider based in Sydney, Australia that provides services to manufacturing, law and accounting firms, investment, medical, construction, architecture and all other types of businesses. We are a certified and registered partner by Microsoft, Cisco and HPso expect a global standard service from your Ezynode IT Professionals. We specialise in data and cloud management, network and security, IT security, Microsoft Office 365, VOIP services, Platform integrator, Managed infrastructure, Microsoft Solutions, System upgrades, Network performance optimisation and all other IT services. What we offer: We give value to the business by managing all IT related concerns to ensure smooth operations enabling your employees to utilize their skills in the most essential tasks. We optimise the system to unlock time and the full potential of your company for faster and efficient systems We assure security to your data to reduce your risk and provide total peace of mind to your company. We transform and innovate systems through the advancing technology to keep up and adjust with the newest systems in automation and operations management. Get to know who we are on this links: https://www.youtube.com/watch?v=gJSe7Ib9NuE https://www.youtube.com/watch?v=GRreS0I1ePo

Founded Year: 2011

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Microsoft 365, Cloud computing, Virtual desktops, Cybersecurity tools +1 more

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FSA Technology

FSA Technology

Perth, Western Australia, Australia

FSA Technology provides IT Support and Wireless Networks to Australian and International companies. Since 2010, FSA Technology has since expanded to be a major player in the managed IT and Wireless Networking industry in Perth and surrounding regions. FSA Technology has a strong understanding of what clients expectations and needs are in the IT space. Our mission is to deliver the best service and form solid & long lasting relationships with our clients. Below are some of the services we offer: - Business IT Support - IT Consulting - Managed IT Services (no lock-in contracts) - Hardware procurement (laptop, desktop, servers, networking equipment) - Server Installation and Management - Data Backups (including off-site backups) - Wireless Networks - Guest WiFi - Search Engine Optimization Contact us: P: (08) 6141 8778 E: sales@fsatechnology.com.au W: www.fsatechnology.com.au

Founded Year: 2010

Company Size: 1 - 5 Employees

Revenue: Under $500,000

Technologies: Cloud Platforms, Networking Hardware, Cybersecurity Tools, Backup Software, VoIP Technology

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FUJIFILM CodeBlue Australia

FUJIFILM CodeBlue Australia

Sydney, New South Wales, Australia

FUJIFILM CodeBlue Australia is a managed IT services provider with nearly 20 years of experience, operating in Australia and New Zealand. As a subsidiary of FUJIFILM Business Innovation Australia, the company has expanded from a small local business to a trans-Tasman provider, employing over 200 IT experts across multiple locations, including Macquarie Park, Richmond, Eight Mile Plains, and West Perth. The company offers a wide range of IT services, including managed IT support, cloud services, unified communications, data backup and recovery, cybersecurity, procurement, project management, and digital display solutions. FUJIFILM CodeBlue focuses on delivering technology solutions that enhance productivity, security, and operational efficiency for small to medium-sized enterprises. In 2024, the company is shifting its service model to provide more flexible partnerships, including a free first month of services for new clients. It is also undergoing a rebranding to FUJIFILM IT Services to better reflect its capabilities in digital transformation and managed IT.

Founded Year: 2003

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Microsoft Azure, Amazon Web Services (AWS), Windows Server, SQL Server, Office 365 +5 more

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G2IT

G2IT

Perth, Western Australia, Australia

Cloud | Virtualisation | Support | Managed Services | Sales | Remote Office | Back-up (On-site & Off-site) | Assessments (Network & Security) | Security | Maintenance | Project Management | Strategy & Planning | VoIP | Wifi technology

Company Size: 5 - 10 Employees

Revenue: $1 mil. - $5 mil.

Technologies: Microsoft Azure, Office 365, Microsoft 365, Cloud Computing, Cybersecurity Tools +1 more

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GCIT

GCIT

Burleigh Heads, Queensland, Australia

GCIT, or Gold Coast IT, is a managed service provider based in Burleigh Heads, Australia. The company specializes in comprehensive IT solutions and support for businesses in the Gold Coast, Brisbane, Tweed, and nearby areas. GCIT focuses on delivering fast and tailored IT support that meets the specific operational needs of its clients. The company offers a variety of IT services, including managed IT support, cybersecurity measures, hardware management, cloud services, and support for Microsoft Teams and Microsoft 365. GCIT serves a diverse clientele across sectors such as medical centers, real estate, engineering, and not-for-profit organizations, providing specialized IT support and preferential pricing for not-for-profits to help them comply with Australian Privacy Law. GCIT partners with leading technology providers like Microsoft and Veeam, ensuring they deliver high-quality IT solutions. Their team consists of experienced IT and security professionals dedicated to minimizing downtime and maintaining secure systems. Customer satisfaction is a priority, with clients praising their responsiveness and quality of service.

Founded Year: 2015

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud computing, Cybersecurity technologies, Microsoft technologies, Networking equipment, Virtualization

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GCOMM

GCOMM

Gold Coast, Queensland, Australia

GCOMM Pty Ltd is an award-winning Australian technology company based in Surfers Paradise, Queensland. It specializes in network connectivity, cloud, and managed IT services, employing between 51 and 200 people and operating globally across six continents. The company has developed a nationwide MPLS network that supports its digital offerings. GCOMM's core services include managed IT services, Wide Area Network (WAN) solutions, backup and disaster recovery, Infrastructure as a Service (IaaS), hosted PBX, and various cloud-based solutions. With strong engineering capabilities and partnerships with leading technology vendors like Gartner, Cisco, Microsoft, and Commvault, GCOMM provides a comprehensive suite of IT services and strategic consulting. GCOMM aims to empower businesses by maximizing the value of their IT investments and driving positive outcomes. The company focuses on understanding customer needs and delivering tailored solutions, which is reflected in positive client testimonials highlighting its responsiveness and technical support.

Founded Year: 1996

Company Size: 20 - 50 Employees

Revenue: $5 mil. - $10 mil.

Technologies: Cloud Computing, VoIP Technology, Network Infrastructure, Cybersecurity Solutions

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In-Depth Guide

Managed Service Providers in Australia

Finding the right managed service provider in Australia involves more than searching for a company that offers IT support. Businesses increasingly need technology partners that can manage cloud infrastructure, cybersecurity, networks, endpoints, backup, compliance, and day-to-day IT operations while helping them plan for future technology needs.

The Australian managed services market is evolving alongside cloud adoption, cybersecurity requirements, hybrid IT environments, and the growing use of AI. Current industry research shows that cloud managed services continue to expand in Australia, while security services remain a major area of demand. Gartner forecasts Australian information-security spending to exceed AU$7.5 billion in 2026, with security services alone expected to exceed AU$3.7 billion.

This guide helps businesses compare top MSP companies in Australia, understand the services they provide, and identify the factors that matter when selecting a managed service provider.

What Is a Managed Service Provider in Australia?

A managed service provider (MSP) is a technology company that manages IT systems and services for another organisation on an ongoing basis.

Depending on the agreement, an Australian MSP may provide:

  • Managed IT support

  • Helpdesk services

  • Network monitoring

  • Cloud management

  • Microsoft 365 administration

  • Cybersecurity

  • Endpoint management

  • Backup and disaster recovery

  • IT infrastructure management

  • Identity and access management

  • Compliance support

  • IT consulting and strategy

The Australian Cyber Security Centre's Information Security Manual specifically recognises managed service providers as organisations that may manage applications, authentication, backup, desktop, hosting, network, security and support services on behalf of customers. It also recommends organisations maintain a managed-service register and regularly assess the security of providers that have access to their systems or data.

That makes provider selection an important part of both IT management and cybersecurity governance.

Why Australian Businesses Use Managed IT Services

Australian businesses range from small professional-services firms to large enterprises operating across multiple states and territories. Their technology requirements can therefore be very different.

For many organisations, an MSP provides access to technical expertise without the cost and complexity of building a large internal IT department.

Proactive IT Support

Traditional break-fix support responds after something goes wrong. Managed IT services are designed around ongoing monitoring, maintenance, support, and prevention.

An MSP may monitor endpoints, networks, servers, cloud systems, backups, and security alerts to identify problems before they become major business disruptions.

Access to Specialist Expertise

A business may need expertise across Microsoft technologies, cloud platforms, networking, cybersecurity, backup, identity, and compliance.

Hiring a separate specialist for each area can be difficult for a small or mid-sized organisation. A managed service provider can provide access to a broader technical team through one service relationship.

Predictable IT Operations

Many MSPs use recurring service agreements that make technology spending easier to forecast.

However, businesses should always check what the monthly service includes. Projects, hardware, licensing, after-hours work, onsite support, and advanced cybersecurity services may be priced separately.

Managed IT Services Offered by Australian MSPs

The capabilities of MSP companies vary, so businesses should compare services against their own requirements rather than choosing a provider based solely on its position in a list.

Managed IT Support

Managed IT support typically covers employee technology issues, troubleshooting, system administration, device management, software problems, and remote assistance.

For organisations with distributed teams, support availability and escalation procedures should be evaluated carefully.

Cloud Managed Services

Cloud management is becoming increasingly important as Australian organisations operate across public cloud, private cloud, SaaS, and on-premises environments.

Australian cloud managed services revenue was estimated at about US$3.3 billion for 2026, with the market projected to grow through 2033. Security services were the largest revenue-generating type in 2025.

A cloud-focused MSP may help with:

  • Microsoft Azure

  • Amazon Web Services

  • Google Cloud

  • Microsoft 365

  • Cloud migration

  • Cloud security

  • Infrastructure monitoring

  • Cost optimisation

  • Backup and disaster recovery

Cybersecurity and Managed Security

Cybersecurity has become one of the most important areas when businesses evaluate managed service providers.

Gartner expects security services to remain the largest information-security spending segment in Australia in 2026, driven partly by the need for specialised security expertise and AI-related security capabilities.

Depending on the provider, managed security services may include:

  • Endpoint protection

  • Managed detection and response

  • Security monitoring

  • Email security

  • Vulnerability management

  • Identity security

  • Security awareness

  • Incident response

  • Security assessments

  • Compliance support

Businesses looking specifically for security-focused providers can also explore the cybersecurity MSP database.

Australian Cybersecurity and the Essential Eight

One of the most important entities businesses should understand when evaluating Australian MSPs is the Essential Eight.

The Australian Signals Directorate developed the Essential Eight as a baseline set of cybersecurity mitigation strategies designed to make it harder for attackers to compromise internet-connected IT networks. The maturity model provides four levels, from Maturity Level Zero through Maturity Level Three.

The eight mitigation strategies cover areas including:

  • Application control

  • Patching applications

  • Patching operating systems

  • Restricting administrative privileges

  • Multi-factor authentication

  • Restricting Microsoft Office macros

  • User application hardening

  • Regular backups

In June 2026, the Australian Signals Directorate also announced consultation around evolving the Essential Eight into a broader Essentials series intended to keep Australian cyber guidance aligned with changing technology and threat environments.

For this reason, businesses evaluating managed service providers in Australia should ask whether the MSP can help implement, monitor, assess, and maintain controls relevant to their security requirements.

Privacy and Data Protection Considerations

Australian businesses may also need to consider the Privacy Act 1988 and the Australian Privacy Principles when selecting an MSP.

The Office of the Australian Information Commissioner notes that many small businesses with annual turnover of $3 million or less are generally outside the Privacy Act, but important exceptions exist, including certain health-service providers, businesses trading in personal information, and organisations operating under Commonwealth contracts.

Businesses should therefore understand:

  • What information the MSP can access

  • Where customer data is stored

  • How privileged accounts are protected

  • How backups are secured

  • How incidents are reported

  • What happens when the contract ends

  • How data is returned or securely deleted

An MSP should be treated as part of the organisation's technology and risk environment, not simply as an outsourced helpdesk.

Top MSP Companies Across Australia

Australia's MSP market is distributed across several major technology and business centres.

Businesses can start with the Top MSP Companies directory and then narrow their search according to location, service requirements, company size, and industry.

Sydney MSP Companies

Sydney is one of Australia's largest business and technology centres, with demand for managed IT, cloud, cybersecurity, networking, and enterprise technology services.

Businesses searching for a provider in New South Wales can use the Sydney MSP directory to identify companies operating in the market.

Melbourne MSP Companies

Melbourne has a substantial ecosystem spanning technology, professional services, healthcare, financial services, education, and research.

The Melbourne MSP directory currently provides a location-specific starting point for businesses comparing managed service providers in the city. The directory includes providers offering managed IT, cybersecurity, cloud, networking, and related technology services.

Brisbane and Queensland

Queensland businesses can require a mix of remote managed IT services, onsite support, cloud management, cybersecurity, communications, and infrastructure services.

When selecting an MSP outside the largest metropolitan centres, businesses should confirm the provider's actual onsite coverage rather than assuming nationwide service availability means local engineering support.

Perth and Western Australia

Organisations in Western Australia can have additional requirements around remote operations, connectivity, cybersecurity, cloud infrastructure, and business continuity.

Companies with distributed sites should ask potential MSPs about monitoring coverage, onsite response, remote support, backup connectivity, and disaster recovery.

Adelaide, Canberra and Other Markets

Australian MSPs also serve organisations in Adelaide, Canberra, Hobart, Darwin, Newcastle, Gold Coast and other regional markets.

For businesses operating across multiple locations, a provider with national service coverage may be preferable to a purely local MSP. However, businesses should still verify the provider's actual service desk locations, onsite capabilities, response times, and escalation procedures.

How to Choose the Best MSP in Australia

There is no universal definition of the "best" MSP. A provider that works well for a 20-person professional-services firm may not be suitable for a regulated enterprise with hundreds of employees.

1. Define Your Technology Requirements

Start by documenting:

  • Number of users and devices

  • Current cloud platforms

  • Existing IT infrastructure

  • Cybersecurity requirements

  • Backup requirements

  • Compliance obligations

  • Support hours

  • Locations and offices

  • Internal IT capabilities

This allows businesses to compare MSP proposals on the same requirements.

2. Evaluate Cybersecurity Capabilities

Security should be assessed separately from basic IT support.

Ask whether the MSP provides:

  • MFA

  • Endpoint security

  • Privileged-access management

  • Security monitoring

  • Vulnerability management

  • Incident response

  • Backup protection

  • Security reporting

  • Essential Eight support

The Australian government guidance specifically recommends security assessments for managed service providers that have access to organisational systems and data.

3. Review SLA Commitments

A good service-level agreement should clearly define:

  • Priority levels

  • Response times

  • Escalation procedures

  • Support hours

  • After-hours support

  • Availability commitments

  • Reporting

  • Client responsibilities

Avoid comparing MSPs only on price without understanding the service levels attached to that price.

4. Check Technology Partnerships

Depending on your environment, relevant expertise may include Microsoft, Azure, AWS, Cisco, Fortinet, Sophos, CrowdStrike, SentinelOne, Datto/Kaseya, ConnectWise, or other platforms.

Vendor partnerships are useful signals, but they should be evaluated alongside actual technical experience and client outcomes.

5. Consider Industry Experience

An MSP supporting a healthcare organisation may have different expertise from one supporting a retail company or professional-services business.

Ask whether the provider has experience with your industry, applications, compliance requirements, and operational model.

MSP or MSSP: Which One Does Your Business Need?

A traditional MSP generally focuses on broader IT operations such as helpdesk, infrastructure, cloud, networking, devices, and backups.

An MSSP focuses more heavily on cybersecurity, which may include security monitoring, managed detection and response, SOC services, vulnerability management, and incident response.

The distinction is becoming less rigid because many Australian MSPs now include cybersecurity as part of their managed IT offering.

Businesses should therefore compare the actual services and security capabilities rather than relying only on the MSP or MSSP label.

If security is the primary requirement, businesses can also review the cybersecurity MSP database.

Managed IT Services for Australian Small Businesses

Small and mid-sized businesses can benefit from MSPs because they may not have the resources to maintain dedicated specialists for every technology function.

A single managed service provider may combine:

  • IT helpdesk

  • Device management

  • Microsoft 365 support

  • Network monitoring

  • Cloud administration

  • Backup

  • Cybersecurity

  • IT consulting

The key is choosing a service scope that matches the organisation's actual risk and technology requirements.

Businesses should not automatically choose the cheapest provider. A low-cost package may exclude important security, backup, onsite support, or strategic services.

How to Find an MSP Near You in Australia

Businesses searching for managed service providers near me should start by identifying the location where support is actually required.

For a company with one office, a local MSP may provide useful onsite support. For a business operating across several states, a national MSP with distributed engineering coverage may be more appropriate.

Use the MSP near me directory to start a location-based search, then compare providers according to:

  1. Services offered

  2. Local coverage

  3. Industry experience

  4. Cybersecurity capabilities

  5. SLA commitments

  6. Technology expertise

  7. Pricing and contract terms

  8. Client references

Compare Australian MSP Companies

The Australian MSP market includes large technology service providers, specialised cybersecurity firms, regional MSPs, and smaller providers focused on SMBs.

Rather than choosing a provider based only on a "top" label, businesses should create a shortlist based on their own requirements.

The MSP list can be used to research managed service providers, while the cloud MSP database can help businesses looking specifically for cloud-focused providers.

For businesses researching the wider managed IT landscape, the managed IT services guide provides additional context about common service models.

Frequently Asked Questions

What are the top MSP companies in Australia?

The Australian MSP market includes national providers, specialist cybersecurity companies, cloud-focused MSPs, and regional managed IT providers. The right provider depends on business size, location, technology environment, security requirements, and industry.

How do I find the best MSP near me in Australia?

Start by identifying your location and required services, then compare providers based on service coverage, cybersecurity capabilities, SLA commitments, industry experience, and client references. A location-specific MSP directory can help create an initial shortlist.

How much do managed IT services cost in Australia?

Managed IT pricing varies according to users, devices, services, support hours, infrastructure, security requirements, and contract terms. Businesses should request detailed proposals and compare what each provider includes rather than relying on a single advertised price.

What should I ask an Australian MSP about cybersecurity?

Ask how the provider handles MFA, privileged access, endpoint security, monitoring, backups, incident response, vulnerability management, and Essential Eight requirements. Also ask how the MSP itself protects access to your systems and data.

Can an Australian MSP help with the Essential Eight?

Many MSPs provide services that can support Essential Eight implementation and ongoing security management. Businesses should ask a prospective provider which maturity level it can support, how controls will be monitored, and what evidence or reporting it provides.

Find Managed Service Providers in Australia

Choosing an MSP is ultimately a technology, security, and business decision. The strongest provider for one organisation may not be the right choice for another.

Businesses should compare managed service providers based on their actual requirements, including IT support, cloud infrastructure, cybersecurity, compliance, response times, geographic coverage, and long-term technology strategy.

Use the Top MSP Companies directory to begin researching providers, then narrow the search by location and service requirements.

Whether you are searching for managed IT services, comparing managed service providers near you, or looking for a cybersecurity-focused technology partner, a structured evaluation can help you build a more relevant shortlist of Australian MSP companies.

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